BairesDev

Introduce your business and what you do there.

I'm the director of operations at a software consulting firm.

What challenge were you trying to address with BairesDev?

We were working on the projects that required many creative and engineering solutions, so we needed more developers to staff our teams.

What was the scope of their involvement?

They're using React, .NET Framework, Angular, Sitecore, and other technologies to help us build customer software. They always understand exactly what we're asking of them and provide valuable recommendations, especially when we leave gaps in our requirements. Also, they've helped us optimize some of our practices, such as QA.

What is the team composition?

They've assigned about 20 developers to our projects.

How did you come to work with BairesDev?

They were referred to us. It's convenient for us to work with a company in Latin America because we share the same hours and have the ability to talk to their team during the business hours.  

What is the status of this engagement?

We started working with them in 2016 and the relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Their developers are able to integrate quickly and efficiently into any project as if they've always been a part of our team. We can spend less time building detailed requirements and getting them on board with the project, which makes the process more effective.

How did BairesDev perform from a project management standpoint?

We don't use them for project management, but they're doing a great job from a communications standpoint. We use Slack, Jira, and email to stay in touch. They're very responsive and understand exactly what we need.

What did you find most impressive about them?

They're able to provide the resources we need–whether it's a React developer or a Sitecore developer–as soon as we ask them.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for potential customers?

Their team members are able to work as an integral part of your team. If you're looking for someone to work with a very limited set of requirements, you won't be taking full advantage of their capacity. They can recommend the things that are beyond the specifics that you request and their ideas will occasionally be better than yours.

Introduce your business and what you do there.

I’m the CTO at Swordpoint Services LLC. We work out of Atlanta, Georgia.

What challenge were you trying to address with BairesDev?

We were looking for app developers who could enhance an existing app we have in the field.

What was the scope of their involvement?

For the bulk of the project, we were working with one of their developers who were responsible for app and API development for our iOS and Android product. To complete the project, they used Xamarin and C#. 

What is the team composition?

At some points, we had 2–3 developers working on the project, but we typically had a single developer at our disposal.

How did you come to work with BairesDev?

I received their information from a friend and colleague who used their services before.

How much have you invested with them?

We’ve spent about $110,000. 

What is the status of this engagement?

The collaboration lasted from October 2018–August 2019.

What evidence can you share that demonstrates the impact of the engagement?

Since our work started with them, we’ve been able to implement about eight minor version upgrades and one major upgrade to the app.

How did BairesDev perform from a project management standpoint?

They used Trello to manage the development work, and that was great for us. Their team improved our code source management system, so collaborating with multiple developers is simple. The work they’ve done has been outstanding from the beginning. 

What did you find most impressive about them?

The project management team was aggressive in contacting us to make sure we were happy with the services we were receiving. That was quite refreshing. Additionally, the developer they assigned us was very bright, able to refine and improve upon the process. 

Are there any areas they could improve?

They’re pretty expensive compared to other offshore developers I’ve seen, but the quality of work is much better. 

Please describe your company and your position there.

I am VP of Technology and we build custom software for enterprise

For what projects/services did your company hire , and what were your goals?

We need experienced people to produce quality software at a lower cost and BairesDev has been great

How did you select this vendor and what were the deciding factors?

They provide screened senior talent quickly

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope has changed over time, first is was a supplier portal, then a consumer site.

How many people from the vendor's team worked with you, and what were their positions?

1 senior developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They client has been very happy with Juan and specifically requested keeping him on the project

Describe their project management style, including communication tools and timeliness.

Their project management has been responsive and the team has been on top of all the details.

What did you find most impressive or unique about this company?

The quality of their talent

Are there any areas for improvement or something they could have done differently?

nope

Introduce your business and what you do there

We're a boutique software provider in New Orleans, Louisiana that has been in business for over 10 years. We work primarily in the travel technology space, partnering with Fortune 500 companies.

I am the director of technology and I oversee all of our architecture and development efforts. That includes building the team and making sure they have what they need, establishing requirements, and basically everything it takes to run a development department.

What challenge were you trying to address with BairesDev?

We primarily work with BairesDev through a staff augmentation engagement. Some companies offer resources, developers, and whatever it takes to get a software product done. We actually had a lot of this in-house. We have our own QA apart. We've got our own business analysts. We are a boutique software development company.

We were struggling to find local developers in New Orleans. There's a shortage nationwide in the US, as everyone knows, and in New Orleans is actually a lot worse. We definitely have a core group of developers based in New Orleans, but at the pace and scale that we were growing, the available resource pool is not big enough for what we needed. We started looking into different companies that could help us augment our staff.

What was the scope of their involvement?

We found BairesDev and we like them because they weren't as big as the Globants or the Accentures of the world. They were more in line with the kind of company we are, which isn't a giant corporation but we're not a small startup either. Culturally, it was a nice fit. We knew we would get more of the attention we needed in terms of finding talent and evaluating them. We do work with some other partners in Central and South America, but BairesDev is one of the largest ones we work with.

The collaboration consists of a number of different projects. We have a platform and we offer services on top of that platform. We primarily were using Ruby, J-Ruby, Javascript's, some Java, some NodeJS. We're pretty language agnostic though. We always look at any new tech that might represent the right tool for the current job we're doing.

What is the team dynamic?

We've got up to 20 developers from BairesDev right now. We've been working with them for well over three years. The team dynamic is great. I'll have to emphasize, our relationship is staff augmentation.

We let them know we need a developer with a specific skill-set and they'll send us resumes. We're at a point now where they're just constantly sending us resumes. We told them to keep sending them and if anything catches our eye, we'll move forward with an interview. We put all the candidates through our own technical interview and also interview them on culture, and other aspects. By the time we bring them on to the team, we're treating them as if we had hired them directly in New Orleans. We wanted to work primarily with developers in South and Central America just to keep it in the same time zone. They're distributed on a team that could have people from our New Orleans office, from our Austin office, or even working with contractors and other providers.

They all report to managers or team leads that we have in-house. The team dynamic's great because BairesDev does a good job screening first and then we can narrow it down with our own screening. The hit rates are usually really good. Working with them over the years, they really got a sense of our DNA and what clicks and works in our environment, so now they do that job on pre-screening on their end.

How did you come to work with BairesDev?

They found us. It was the right time because we were searching around and we were trying to find some alternatives to augmenting our staff. I actually got an email from one of the account managers over there. They came at a nice time when we were vetting companies. We did a standard comparison grid and looked at everything from average rate to time zones, to how large is the company, to how deep is their bench. We talked to them about how they recruit, how they screen and more. Those were some of the major factors that came into play. I think that because of the size of the company they are, they were right the right fit for us. 

How much have you invested with BairesDev?

[Confidential]

What is the status of this engagement?

The collaboration started in 2014.

What evidence can you share that demonstrates the impact of the engagement?

The quality of the work is really related to the quality of the people and team members that have them. The pre-screening that they do helps because if you can spend less time interviewing, usually the people that are doing the interviews are key resources that we need working on the product. Every hour I pull them out to go and do an interview is key and if it doesn't work out, that's a hit. That was very helpful. By the time we get a team member on board, retention is very high, especially for contractors and definitely just developers as a whole.

Our average tenure is 2.5 years, which for a company like us is incredibly helpful because our platform is large and it takes a while to get ramped up. If our retention rates are low where we've got a lot of churns, it actually really affects our bottom line. I think that this has been a big factor. Speaking back to the culture, usually people we've brought on board with their staff are more heads-up developers and they're going to communicate, which again is really helpful because it's common for developers sometimes to get caught in rabbit holes and not raise their hand for help, communicate, or update their managers and product managers.

We've had really good results from BairesDev's developers. They communicate up and are very proactive and creative thinkers. It really doesn't feel like you're dealing with a contractor. This has been our experience.

How did BairesDev perform from a project management standpoint?

We do most of our product management in-house. We do have an assigned project manager through BairesDev but they are primarily more of a human resource manager for us. If we are having any personnel issues, for whatever reason, they're there to help and they make sure that things get corrected and move smoothly. That's primarily how we work with them on a product manager basis. They'll also help with schedules. We have pretty stringent time logging requirements. Everybody in the company logs time down to the 15-minute increments on different tasks that are working on. As you can imagine that can be difficult to herd people into complying with that.

One of the other benefits that their staff brings is that their product managers will help us if there are any issues around time sheets, resolving them and the like. Really anything that we need to support the staff administratively.

What did you find most impressive about BairesDev?

They're extremely responsive in my experience and that was key for us. They're constantly talking to us, willing to set up meetings, even at the senior leadership level, to discuss ways in which we can partner with them in a better way and provide more services. They're trying to help us streamline and leverage their services better. I never really feel a lot of pressure from them from a sales perspective. They are there to help. They're very responsive, to the point that their CEO visited our offices. We were able to work out special arrangements with him that were unique to our situation. They even talk to us through all the methods that they use, technical practicals, down to the more culturally and soft-skill base. I think that the responsiveness and the level of organization they bring to recruiting and onboarding differentiates them.

Are there any areas BairesDev could improve?

Early on, we talked to them about a relationship in which they can take on more. Instead of providing straight staff, QA, devs that just distribute themselves in our organization. That we actually hire a cross-functional team from them, provide more specs and then they can execute on it. We weren't interested in that in the beginning. I think over time working with them, we became more interested in it and again, they're not hard up sellers with us. So I think that this is on us for just not following-up on it much. I didn't get the sense that they provided as much of that.

I think that's maybe something that could have been a little more proactive, that we discussed transitioning into that kind of relationship and that may come. But that's the only thing I can really think of for now. I think for us, one of the downsides to working with any contracting company or contractors, is that you're not in direct control of their compensation, even though you're trying to foster a more direct relationship, it makes it harder because there's just things on the administrative human resources side that to some extent is going to remain opaque to us. But I think that's the nature of the business.

Introduce your business and what you do there.

I’m the CIO for a mechanical subcontractor. We do plumbing, HVAC, and electrical installation in new residential construction spaces. We have a lot of custom software that we’ve written to help us manage labor and material efficiently.

What challenge were you trying to address with BairesDev?

We needed staff augmentation.

What was the scope of their involvement?

They provided developers to help us improve our custom software. We’re an ASP.NET shop that uses MySQL databases, Vue.js, Angular, and MVC. Our main application is in WinForms, which is an older ASP technology, but it’s something BairesDev is able to support. It’s a big deal for us to find someone that can still work in something like that. They also help us with the API that we’ve created.

We interact a lot with other applications like Google or WorldAPP, for which we’ve had to create apps that can go through and pull data. Overall, BairesDev has been able to help us to gather data from different systems and bring it into our main system.

This summer, we had some specific projects for our warehousing department. Our material in the construction industry represents 40% of our revenue. We required a better way for managing that material, so we hired one of their developers for a 10-week period. He came in, went into our systems, and revised and wrote new forms, tables, APIs, processes, and reports. He carefully examined and improved the way we track our data.

What is the team composition?

They have a salesperson and a project manager that work with me. They’ve assigned a sufficient amount of resources to my project, and if I have a problem with one of the developers, I reach out to their project manager, who handles it for me. I’ve worked with five or six of their developers over the years, but have only had a max of three at the same time. The very first one that I hired through them is still part of my staff.

How did you come to work with BairesDev?

I found them on LinkedIn. I had previously worked with a firm like theirs in South America, so I was familiar with their style. I was impressed with them from talking with their sales team and their CEO about their rates and what they could do. The rate I pay them is a lot less than what I would pay a full-time developer here.

How much have you invested with them?

We have invested between $50,000–$199,999.

What is the status of this engagement?

We started working together at the end of 2014 and the collaboration is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

Over the past five years, our development team has helped a company of only 100 employees with a single app written in very old technology with an average database scheme grow into a company of over 300 employees. They’ve built many robust apps that are responsive, mobile friendly, and accessible, which helped the company become more modernized.

Furthermore, we’ve done a good job of getting the data that our field employees need on time and where they need it.

How did BairesDev perform from a project management standpoint?

I’m absolutely pleased with their communication. They’ve worked with the project management software I use, which is Basecamp or Asana. BairesDev’s staff communicate just as well, if not better than my in-house developers. We have daily stand-up meetings with our team and a monthly check-in with their sales and project management team, which really adds a lot of value.

I’ve worked with offshore and nearshore contractors, and it’s a huge win for us to work with a team that we don’t have to wait for 10 hours to reach. Another thing I really like about our arrangement is that they thought of everything, going as far as to include a rate in our contract for bringing one of their developers on site in case we need to.

What did you find most impressive about them?

Their key strengths include their diversity and portfolio. Other companies are successful, but they don’t have access to a wide range of developers. If you need someone that can write Android programs and also do HTML markup, BairesDev can handle it.

The second full-time hire we made with them was when we transitioned from using a mom-and-pop accounting package to full-blown SQL driven ERP software. They actually had a developer that could work with that tool. Even though he only worked with it a little bit, he at least had some knowledge. We were able to get him for $150 less per hour than if we had hired another company to consult and do the reports.

Are there any areas they could improve?

I would suggest that they train their developers further, but maybe this goes on without my knowledge. I don’t know how much they’re pouring into their staff, but I would love it if they were constantly adding skills to get better.

Introduce your business and what you do there.

I’m the CEO of a startup called ProfolioX. We’re a cloud-based tech company that processes data in real-time to convert athlete brands into stock shares.

What challenge were you trying to address with BairesDev?

We were working with an independent contractor who had good technical skills but wasn’t able to fully deliver on what we needed. There were definitely challenges during the product build. Since then, we engaged with BairesDev to develop our product and take it to a live production phase.

What was the scope of their involvement? 

BairesDev has created a custom web app that functions as a portfolio for athlete stock shares. Everything is on the cloud, which meant that their team needed to build out the pipelines to get information from our data provider into our architecture.

Additionally, they’ve supplied a designer to work on the frontend. That individual has designed the current mobile-responsive solution while keeping in mind that a lot of our users will access our platform on their phones. We’re currently in the process of building a dedicated mobile app version, which should be live soon.

What is the team composition? 

At the moment, we work with a team of four. We have an account manager, a product manager, a developer, and a designer. When we need extra services, they allocate additional developers outside of the core team. 

How did you come to work with BairesDev?

BairesDev actually reached out to us. As a bootstrap startup, we didn’t necessarily have the funds or resources to think about outsourcing, but their team was very persistent. They believed that there was a mutual benefit in working together.

Eventually, I met with Lucas (CTO) who really showed us that BairesDev was focused on building relationships, helping people grow, and evolving companies. That’s when we decided to give them a shot.

How much have you invested with them?

We’ve spent between $10,000–$50,000.

What is the status of this engagement?

We started working with them in June 2020, and the project is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The beta version of our web app is now live. Users can create accounts and then buy, sell, and trade football players. We’re also implementing trading competitions to allow users to try out our services.

Overall, the app is of incredible quality, considering where our solution was before we found them. They’ve been able to find the right skill sets needed to fix our product and then implement what we’ve wanted within our timelines.

How did BairesDev perform from a project management standpoint?

They’re fantastic. I’m very much engaged in the project on a day-to-day basis, so I talk to the developer every day. If there’s ever a reason why they’re unavailable, I can always trust my account manager to put things in motion. They’ll reach out and ask if I need anything.

What did you find most impressive about them?

BairesDev puts a lot of focus and attention into finding the right relationships for a project. That’s important because it’s not just a working relationship at that point but rather a personal engagement. So, it’s far more rewarding when that interpersonal element is there. I know their team well enough that we know what each other is thinking. 

Are there any areas they could improve?

If I had to give some kind of criticism, I’d say that they care too much — and that’s not even a bad thing! Because they’re so invested in us and want to see us do well, they’re willing to give us all of the options. That can be distracting sometimes. Instead of focusing on one delivery or item, I’m thinking about all of the amazing things I could be doing in the future.

Do you have any advice for potential customers?

Don’t be afraid to ask questions. We literally had no idea what we were getting our hands into. Yes, we had tech advisors who validated that BairesDev was a legitimate company that was giving us a good rate, but the process of finding and establishing a connection with the right vendor comes down to the questions you ask.

In our case, we didn’t talk to Lucas about our project needs until 45 minutes into the conversation. Before then, we were discussing our ideas, current events, and more. He showed us that he wasn’t just selling us a service. His team actually cared about who we were as people. Going into the project knowing that they wanted to help us succeed has made the whole thing easier.

Please describe your company and your position there.

VisionWeb provides software products to help Eye Care Providers manage their practices and order lenses, frames, and contacts for their customers.

For what projects/services did your company hire BairesDev?

BairesDev was hired to supplement our staff on our Electronic Health Records and Practice Management products.

What were your goals for this project?

Supplement our staff with qualified engineers.

How did you select BairesDev?

They contacted us via an email introduction.

Describe the project in detail.

We hired BairesDev to supplement our staff for our EHR product and QA efforts on that product. We have subsequently hired an additional BairesDev engineer to help on our Practice Management product as well. The team will extend the products by adding features, fixing bugs, and maintaining the product as a part of our whole engineering team.

What was the team composition?

Each team has a manager, and shares a Program Manager with several other teams. Each team has a Product Owner who sets the priorities for which features need to be developed next. Each team consists of several software engineers, and several QA engineers working to build features/fix bugs and test the new features/bugs before releasing them to our production systems.

Can you share any outcomes from the project that demonstrate progress or success?

We organize our schedule into "Program Increments" (~3-months per increment) consisting of six 2-week sprints, followed by a 1-week planning session for the next program increment. The BairesDev team participates fully in our process, and contributes as with all members of our team. They provide solid engineers with experience and useful knowledge to handle any of the development or QA challenges we throw at them.

How effective was the workflow between your team and theirs?

There is no distinction between "their team" and "ours". The BaireDev engineers are treated like all other members of our team, and contribute and relate with us as though we are a single team.

What did you find most impressive about this company?

They provide top-quality resources quickly. We were able to engage with them and begin the hiring process immediately, and bring people on-board quickly. The people they provided are excellent engineers with the ability to come up to speed quickly and contribute to our team goals very quickly.

Are there any areas for improvement?

Not at this time.

Introduce your business and what you do there.

I'm the software development manager for a data services solution company.

What challenge were you trying to address with BairesDev?

We decided to leverage some of the tools we had been using internally and start offering them to our customers and partners, so we needed to rapidly build up a development team that could start working on an externally-facing toolset. 

What was the scope of their involvement?

BairesDev provided additional developers to work on three components of our platform: the backend, frontend, and QA. In addition to helping our team design the UI/UX, they helped us integrate APIs and test the platform. The technology stack included Groovy, Grails, MySQL, jQuery, and Selenium.

What is the team composition?

We work with a team of about 10 developers.

How did you come to work with BairesDev?

The relationship had started before I joined my company, but I significantly increased the number of resources we hired from their team. I was happy to continue working with them because they were already familiar with our work and culture. They've been very understanding of the types of resources we were looking for both from a security and technical perspective.

How much have you invested with them?

Our resources cost anywhere from $5,400–$6,000 per month, so we probably spend up to $60,000 per month in total.

What is the status of this engagement?

We've been working together since January 2015.

What evidence can you share that demonstrates the impact of the engagement?

BairesDev provides reliable, top-notch development support on a daily basis. If it weren't for their team, we wouldn't be able to do nearly as much as we have been over the last few years.

Not only do they provide basic development services, but they also help us sustain and assist in engineering support for our clients. They're great at catching and fixing bugs, especially when we rush things through. Thanks to this support, we're able to react quickly to our clients' needs.

How did BairesDev perform from a project management standpoint?

I'm very pleased with their communication overall. They've been flexible and adapted to using tools we prefer, such as Slack, and are proactive about keeping an updated calendar listing the availability of all the developers we work with.

What did you find most impressive about them?

They're very good at finding the right resources at any given time, depending on the role of the person we're looking for. They're also very responsive; it's rare that I ever have to follow up with them on anything.

Are there any areas they could improve?

In the beginning, they weren't as good about finding the right resources for certain aspects of work, but they've since learned very quickly how to select the best people for the task at hand.

Introduce your business and what you do there.

I am the program manager of an EdTech company based out of Salt Lake City.

What challenge were you trying to address with BairesDev?

We’re developing a system that we’re looking to launch in the marketplace.

What was the scope of their involvement?

We’re working on an enterprise application that has a Java backend and uses React on the frontend.

We had 11–13 developers from BairesDev that supplemented our internal efforts, but I can’t go into further details since we’re a publicly traded company.

How did you come to work with BairesDev?

We had exhausted the Ruby on Rails local talent and decided to switch to Java in order to reduce hosting costs and expand our horizons. We needed to deliver something to market pretty quickly and we knew we couldn’t do that by hiring in the local market. We also knew there weren’t any other attractive options in the US.

Our company has recently focused on co-location and its benefits, so we’ve been trying to co-locate as many internal employees as possible in the same place. As we analyzed all the business objectives, we knew we were going to have to look into outsourcing.

We did a worldwide search including the US, Eastern Europe, India, South America, and Latin America. Based on the timeline, technical ability, and price, we were able to choose the top 3 companies and decided to try out a couple of those firms. After 4 or 5 months, we dropped one of the vendors because they clearly weren’t what we wanted. We found a good way to work with BairesDev and have been working with them ever since.

How much have you invested with BairesDev?

We’ve spent between $3 million–$5 million so far, including internal costs. We spend $100,000 per month with BairesDev.

What is the status of this engagement?

We started working on some test projects in September 2016 and on the actual project in October 2016. The relationship is ongoing.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We trust them. We’ve gone after a lot of the best engineers in the Salt Lake and Utah Valleys, but the market is really unstable in the US right now. We have extremely smart engineers, and after 4 years of working with this company, we’ve never had to engage an external vendor before. We’ve explored a couple of options, but have never been happy with the results. This is the first time we’ve been able to make it work, which speaks to the adaptability of BairesDev’s engineers.

Their technical ability is solid. It’s not what we would demand of a senior engineer here; I would call them mid-level engineers. There are 2 or 3 of their developers that have been exceptional, and we would hire them full time if the circumstances were right.

How did BairesDev perform from a project management standpoint?

We use JIRA to assign tasks and Slack for communication. We do daily standups over video conferencing to get on the same page quicker.

What did you find most impressive about BairesDev?

They have strong technical abilities and are adaptable. Also, their personalities align better to the US culture. I’ve used Eastern European and Indian vendors before and have consistently had problems because of the cultural differences.

In India and Eastern Europe, the engineers were overly deferent and didn’t push back appropriately. They also weren’t up front about things. In South America, a lot of the developers are more independent and line up with our culture better; they push back and ask a lot more questions. BairesDev is really pleasant to work with, overall.

Are there any areas BairesDev could improve?

We’ve had to go through some process improvements. Them not being passive was a positive thing, but we also needed to help them find the right balance. We wanted them to push back but our internal team needed to own the future technical requirements and would need to provide the technical direction of the project in order to have the right amount of ownership.

We helped BairesDev understand that and let them know that we were going to own the technical direction but that they can ask questions and push back where appropriate. Once we lock down the technical direction, we need everyone to get in line with that. We had issues where people weren’t getting in line after we made decisions and that was painful, but we were able to knock off those rough edges quickly and have a good working relationship.

Introduce your business and what you do there.

I’m the vice president of engineering for a performance marketing/architecture company. 

What challenge were you trying to address with BairesDev?

I needed to scale my engineering group quickly. In San Francisco, there’s a lot of competition for good engineers. BairesDev provided me with good engineers in a brief amount of time. Because they were much cheaper than local engineers, I can actually hire more resources through their pipeline. 

What was the scope of their involvement?

We're using 20 engineers now, mainly for Python but also for some Urline work. Our frontend is JavaScript. We use React for the framework.

How did you come to work with BairesDev?

They were referred to me by an agency that matches companies with near-source developers. We interviewed a couple of our top choices and selected BairesDev.

What is the status of this engagement?

We started working with them in January 2016, and the relationship is ongoing. 

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

We used them as staff augmentation, so they’re embedded within our team. Their success is hard to separate from the internal team’s.

How did BairesDev perform from a project management standpoint?

They don’t do any independent project management because they’re part of our team. They perform to the same expectations as my full-time employees. We use JIRA for issue-tracking, Slack for online communications, and Google Hangouts for planning sessions and daily standups. We use screen-sharing tools as well.

What did you find most impressive about BairesDev?

When trying to find a partner, I talked to a number of vendors that all promised me the moon but didn’t deliver. BairesDev’s CEO promised me an engineer within 6 weeks. He said we’d worry about the paperwork later so we can get the project going more quickly. Other companies would have spent 2 months wading through the legal agreement before sending us a resume.

BairesDev has consistently produced excellent engineers. We’ve not had to let any of them go. Any performance issues involved people’s motivation and making sure they’re working on the right team. Each resource has been very steady. The CEO really wanted to build a partnership, and the quality of their engineers has impressed me. The tools they use to source these engineers are obviously working well for them.

Are there any areas BairesDev could improve?

We had some issues when they changed a few account managers, which impaired consistency, but we gave them feedback, and they addressed the issue.