This review was updated by Daniel Cahill (Managing Principal & CEO, HSD Metrics) on June 5, 2020. The original star ratings were: Overall - 5, Quality - 5, Schedule - 5, Cost - 4, NPS - 5. New content is below:
Please describe your company and your position there.
I am the CEO of a company that offers customized surveys that cover the whole employment spectrum, providing metrics to improve employee, team, and organizational performance. Headquartered in Kentucky, our company has about 20 employees and we serve corporate clients all around the US.
For what projects/services did your company hire BairesDev?
When we first started with BairesDev we needed new Java programming for My SQL db, but as our needs shifted we decided to modernize the system and migrate the technology to React. With some consulting from their part we got a React engineer to come on and work with our in-house engineer and help us out with that migration.
What were your goals for this project?
We wanted to update our services by giving our customers a better user experience and a more modern interface. Also, by shifting to React, our surveys would be easier & faster to customize, allowing us to give a better service to our clients.
How did you select this vendor?
We searched for options for vendor partners that could help us, and after a vetting process, we selected BairesDev.
Describe the project in detail.
After a few meetings with the BairesDev team to discuss our objectives and the possibilities migrating to React would bring, we decided to move forward and onboard a React Developer to help us out. We successfully updated our client-facing frontend and obtained great results. The surveys are now more user-friendly and look more current.
What was the team composition?
Initially we had a Java developer come on and help us out with our My SQLdb needs, however our priorities then shifted to bring the front end up to date with React. BairesDev offered to replace him with a React developer to work with our in-house React lead, and collaborate with the migration and frontend design.
Can you share any outcomes from the project that demonstrate progress or success?
We have been using the code from the Java developer internally and externally for close to a year now, and everything continues to work very well for us. The React-driven surveys have been greeted with overwhelmingly positive feedback, and are now being used by an ever-increasing portion of our clients.
How effective was the workflow between your team and theirs?
The Developer that was onboarded to our team worked closely with our in-house React lead, performing daily standup video-calls and in constant contact via slack. The team's communication was excellent overall.
What did you find most impressive about this company?
I was impressed by their flexibility and willingness to adjust to our needs. When we were considering migrating to React, they set up a call with an expert on the subject from their team to guide us and answer any doubts we might have had. The developers that joined our team did a great job and were a great help in achieving our goals. I will definitely be using their services again when the opportunity arises.
Are there any areas for improvement?
None - they were a pleasure to work with.