ImproveIT Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of LLC, SOFTUUP

Describe what your company does in a single sentence.

B2B WEB & MOBILE APP DEVELOPMENT COMPANY We cover all software development stages – analysis, architecture, design, development, testing, deployment and ongoing support. The mission of our web & mobile app development company is to create competitive advantages in the form of IT tools for business automation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImproveIT Solutions to accomplish?

• They cover all of the most important things I’m looking for in a provider

SOLUTION

How did you find ImproveIT Solutions?

Referral

Why did you select ImproveIT Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ImproveIT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Frontend (Vue.js): Responsive and user-friendly web interface. Customized UI components and templates. Integration of third-party libraries and frameworks. Implementation of dynamic and interactive features using Vue.js. Efficient handling of data binding and state management. Cross-browser compatibility and responsive design. Unit testing for frontend components. 

Backend (Node.js): Design and development of RESTful APIs for communication between frontend and backend. Implementation of server-side logic and business rules. Integration with databases and external services. Authentication and authorization mechanisms. Error handling and logging. Scalability and performance optimization. Unit testing for backend components. 

Overall Deliverables: Deployment-ready software application. Documentation including system architecture, API documentation, and user guides. Source code with proper version control. Quality assurance and testing, including functional and integration testing. Bug fixing and maintenance support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable outcomes for the corporate website project with the Vue.js, Node.js, and MongoDB stack: 

• Successful implementation of required website features and functionalities. 
• Positive user feedback on website user experience (UX). 
• Efficient website performance and fast page load times. 
• Responsive design that works well across devices. 
• Easy content management for administrators. 
• Seamless integration with MongoDB for data storage and retrieval. 
• Robust security measures and successful security audits. 
• Reflecting the Web3 company's branding and visual design. 
• Completed project within the agreed timeline and budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They worked the hours necessary to exceed expectations, taking the initiative on the project. I see them as a long-term partner. Because of their attitude and high-quality work, I’ve recommended them to others in my network. We’re working within an ongoing sprint methodology, and communication is strong.

What was your primary form of communication with ImproveIT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The depth of knowledge they have prevented any serious technical challenges. They’ve made the project very easy, despite our demands. We’re solving sophisticated problems, and they’ve always made my visions into reality. They give me confidence in the product.

Are there any areas for improvement or something ImproveIT Solutions could have done differently?

No, they’re a great team. They just need to maintain quality as they continue to grow over time.

BACKGROUND

Please describe your company and position.

I am the Product Manager of United Software

Describe what your company does in a single sentence.

A company with a team of 200+ engineers. Our company follows a BOT (Build, Operate, Transfer) model and specializes in building and operating teams for international businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ImproveIT Solutions to accomplish?

• We hired ImproveIt Solutions for a project - custom CRM system, specifically for the WordPress and PHP development. We needed some extra capacity added to the current team.

SOLUTION

How did you find ImproveIT Solutions?

Referral

Why did you select ImproveIT Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ImproveIT Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The engineer has successfully implemented various enhancements in the complicated logic of the custom CRM system with multiple user roles. He also was involved in direct communication with the foreign client and his team to cover business needs and satisfy the client’s expectations. 

Additionally, the team has made integrations with other systems to make the project more useful. The engineer has provided high professional skills and the ability to solve all assigned tasks. Technologies: WordPress PHP

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have been collaborating with ImproveIt Solutions almost for 1 year so far, and both we and our client are highly satisfied with provided services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management from ImproveIT Solutions' side is on the highest level. We always keep in touch, and for me, personally, it's just a pleasure to cooperate with them.

What was your primary form of communication with ImproveIT Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their engineers’ talent, responsiveness, competitive rates, and the management’s communication have left us thoroughly impressed.

Are there any areas for improvement or something ImproveIT Solutions could have done differently?

We have no areas for improvement or suggestions for ImproveIt Solutions, as we are delighted with their services.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a startup that offers a signing authority platform for organizations to take ownership of their signing authority management practices. This platform helps them securely manage, maintain, update and share their authorized signatures with external partners like banks, accountants, and other organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ImproveIT Solutions?

When I worked in banking, I realized my clients had many issues managing their company’s signing authority. The company’s information was frequently outdated, and I couldn’t address this problem working in a bank. 

Until now, this has been a manual process that involves sending physical letters and other practices that are no longer secure. I wanted to create a platform that provided companies with a safe, accountable, and auditable process. I needed help to develop this product since I don’t have a tech background.

SOLUTION

What was the scope of their involvement?

I initially contacted ImproveIT Solutions to help me develop my product’s MVP. I had previously designed some sketches, which they used for the UI design. I also had my user personas already mapped out.

When we started working together, ImproveIT Solutions suggested adding an admin dashboard to the platform since I had only considered the end user’s interface. ImproveIT Solutions has designed the UX of this admin dashboard, which gives me the ability to check my client’s onboarding process and manage and maintain their accounts. 

ImproveIT Solutions works in sprints that usually last 2–4 weeks. We target the results for each sprint, and they do a demo at the end. ImproveIT Solutions has used Node.js for the backend development, and the frontend is hosted in Vercel and uses GitHub and AWS. They’ve given me access to all of these platforms. 

The platform ImproveIT Solutions has developed allows companies to log in and view the existing authorized individuals to sign on behalf of their organization. Users can maintain the information of those individuals securely and change it whenever they need to. The platform generates letters and directions for the users to follow and runs them through the process of updating their company’s signing authority. Moreover, the platform sends the company’s information to the corresponding financial institutions. 

At the moment, ImproveIT Solutions is working on some adjustments to the MVP they’ve developed. However, I’ve taken this version to market and talked to beta testers, and we’re waiting to start the next phase of the project.

What is the team composition?

I work primarily with ImproveIT Solutions’ project manager. I’ve also worked with four other teammates, including a designer, two front- and backend developers, and a QA specialist who got involved in the project’s later stage. 

How did you come to work with ImproveIT Solutions?

I originally was looking for a CTO but couldn’t find the right partner, so I decided to outsource the product’s development.

Initially, I interviewed several companies across Eastern Europe. I started working with a Polish company, but after the Russian Invasion of Ukraine started, their and other Polish companies’ prices were affected, so their quote for the MVP was outside of my budget. 

After this, I interviewed 6–7 more companies and chose ImproveIT Solutions because of their team size. The engineers I talked to seemed interested and engaged in the project, and their prices were economical compared to other vendors I interviewed. 

How much have you invested with them?

I’ve invested $57,000 CAD (approximately $42,600 USD) with ImproveIT Solutions.

What is the status of this engagement?

We started working together in 2022, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ImproveIT Solutions has developed a functional MVP ready for beta testers to utilize. This MVP looks good, has no bugs, and is user-friendly. ImproveIT Solutions has fulfilled the CTO role that I was missing. They've been my development partner and worked with me with a consultancy approach; they've helped me understand what is executable within my budget and what's best to leave for future iterations. 

Moreover, ImproveIT Solutions has done a great job of understanding my project, which is complex. The platform's system and workflow need to match the real-world process that goes into managing an organization's signing authority. This makes the platform's system more complicated from a developer's perspective, but they now understand its reasoning. 

How did ImproveIT Solutions perform from a project management standpoint?

ImproveIT Solutions has met deadlines and has been considerate of my budget and time. Our original timeframe has been extended because we decided to add more features to the MVP. 

I like ImproveIT Solutions' collaborative approach. The project manager helps me understand the process and deliverables. We frequently communicate through WhatsApp and Skype, and they've been understanding and responsive.

We have a big time difference, and ImproveIT Solutions' staff has worked late sometimes to facilitate meetings with me. They understand my concerns for business continuity, and regardless of their connectivity status, they always have the project work done to date, saved, and accessible for me.

What did you find most impressive about them?

I'm most impressed with ImproveIT Solutions' sense of ownership and pride in their work. They genuinely want my product to do well and have supported my vision. 

Another thing that has stood out about ImproveIT Solutions is their competitive prices. They're concerned about my budget and look for ways to save money. 

Are there any areas they could improve?

I can't think of anything for ImproveIT Solutions to improve; this is the first time I've worked with a development team and had a good experience. 

Do you have any advice for potential customers?

I recommend you make sure the development team understands your project and business goals from the start. This will save you time and create a smooth experience. ImproveIT Solutions has done a great job of understanding my business process.

BACKGROUND

Introduce your business and what you do there.

I’m currently the CTO of a CRM software provider.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ImproveIT Solutions?

We needed additional development resources. 

SOLUTION

What was the scope of their involvement?

ImproveIT provides custom software development services for us as they work together with our internal team. We use React on the frontend and Node.js on the backend. We need full stack developers on our team, so we’ve requested that from them, too. They comply with what we’re searching for, and we vet the candidates they send to us. 

What is the team composition?

We work with one developer from their team. In the coming months, we expect to work with more resources from them. 

How did you come to work with ImproveIT Solutions?

ImproveIT messaged us. We got in touch with them, and we clicked — they were truly supportive of how we wanted to structure our collaboration and whenever we needed to change anything. As a result, we engaged them. 

How much have you invested with them?

We’ve invested around $25,000.

What is the status of this engagement?

Our collaboration started in February 2022, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We have no clear metrics to measure since they augment our team and work with us on our sprints. All tasks are done on their side; they’ve always delivered on time, and their code quality is good. Overall, they’re perfectly fine for our team.

How did ImproveIT Solutions perform from a project management standpoint?

ImproveIT’s communication has been great. The team is responsive, and the developer they’ve assigned to us is always available. Their business development manager works closely with us. To communicate, we use Slack and Zoom. For project management, we use Jira and Confluence.  

What did you find most impressive about them?

They’re highly supportive; ImproveIT always finds solutions for us. So far, the engagement has always worked out, and we’re happy with the results their developer brings. 

Are there any areas they could improve?

No, there aren’t any. We don’t have any real concerns with them, so we’ll continue the collaboration as it is. We’ll also try to expand in the future. 

BACKGROUND

Please describe your company and your position there.

I am a Managing Partner of a company named Smplfy that provides software development services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImproveIT Solutions?

We needed to strengthen the team with several front-end developers for the project

SOLUTION

How did you select this agency and what were the deciding factors?

We chose from a number of companies that at that time had available developers of a high level of skill at an acceptable cost. The candidate from ImproveIT showed a strong level of preparation and good soft skills, and the manager helped us a lot in the administration of the process, such as organizing interviews or preparing contracts

Describe the project in detail and walk through the stages of the project.

One of our projects, the development of an ERP system for a textile business, was supposed to start in 2 weeks, and we still lacked several React developers. In this short period of time, with ImproveIT help, we were able to select several candidates, conduct technical interviews with them and select those who best fit the requirements of the project.

Describe the recruitment process in detail.

We have provided requirements for candidates. received 5 or 6 CVs from ImproveIT, of which 3 candidates were shortlisted. All of them were given a technical interview with the help of our Tech lead, after which we chose reinforcements for the project`s team

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With their help, we were able to get strong developers in less than 2 weeks, which allowed us to start the project on time.

How effective was the workflow between your team and theirs?

The communication process is excellent. They are always in touch at the right time. Feedback was provided quickly and very constructively.

What did you find most impressive or unique about this company?

The skill level of the developers they offered was really high.

Are there any areas for improvement or something they could have done differently?

I haven`t seen such points yet

BACKGROUND

Please describe your company and your position there.

I'm the owner of  SaaS company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImproveIT Solutions, and what were your goals?

We needed help with adding new tools to our dashboard app in a short time.

SOLUTION

How did you select ImproveIT Solutions and what were the deciding factors?

They cold-outreached us on LinkedIn.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My frontend dev lead had a kickoff session with Pavel to describe our dashboard app's structure and style. We documented the new tools in our internal wiki and had just rough scribbles about the UI. Further, we had the backend APIs in place.

How many people from the vendor's team worked with you, and what were their positions?

He was working with me, as I am responsible for the backend. And with my frontend dev lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

He added three more tools to our dashboard.

Describe their project management style, including communication tools and timelines.

We tracked the tasks in Trello and communicated all days in our Slack workspace.

What did you find most impressive or unique about this company?

From time to time, Pavel ran Zoom calls with my frontend lead dev.

Are there any areas for improvement or something they could have done differently?

We worked in a very agile style. So any bugs were fixed very fast, and we checked the progress very often to see that we are on the same track.

BACKGROUND

Please describe your company and your position there.

I'm CEO @LALALAB, we are a mobile application helping people print their pictures directly from their smartphone and delivered straight to their door. We are the n°1 player in Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImproveIT Solutions?

We needed a PHP expert to help us with our legacy API and continue to maintain the old stack whilst developing a new one.

What were your goals for this project?

The ability to have an external "expert" with a lot of agility and knowledge of our system.

SOLUTION

How did you select this vendor?

Improve IT was recommended by our sister company Photoweb

Describe the project in detail.

Continue to add new code in the legacy API without breaking anything. Start documenting things about the old legacy system.

What was the team composition?

Internally we have a team of a CTO + 3 backend developers + 1 Dev Ops + 4 mobile developers. Anatoliy/Improve IT acted almost as a full resource for our team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I don't know whether we were lucky or not but Anatoliy is a true PHP expert, and someone who is very organised and detailed oriented. Therefore he needed the minimum supervision in order to get things done. And he did it extremely well.

How effective was the workflow between your team and theirs?

Extremely fluid: we use Slack and Asana to manage our ticketing and projects.

What did you find most impressive about this company?

The quality of the developers is very high. They jump right into a project and become operational extremely quickly provided an added value extremely fast.

Are there any areas for improvement?

Actually we are extremely satisfied about everything, and the things we could have done differently are more on our side as to how we managed/briefed/interacted with Improve IT. We could have been more efficient in organization of his workload.

BACKGROUND

Introduce your business and what you do there.

I’m the technical lead for a technology provider. We offer technical solutions for hospitality professionals—like hotels—to help them with their online distribution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ImproveIT Solutions?

To grow our customer base, we needed more resources on the software development team. We were looking for a frontend developer for some of our projects. Our company is based in Switzerland where there’s a shortage of skilled software developers.

SOLUTION

What was the scope of their involvement?

We started off with one of their frontend developers and we were very happy with that collaboration so we continued from there. Now, we’re working with different people from ImproveIT Solutions. They’re fully integrated into our team. They’re working daily with us, together with our in-house developers, on the same sprints and codebase.

Mainly, we’re working on the frontend of Vue.js applications. The backend developer they assigned is very skilled with Node.js applications and several AWS frameworks.

What is the team composition?

We’re working with one frontend developer and one backend developer. Next week, a third person will join the team.

How did you come to work with ImproveIT Solutions?

We found them on LinkedIn when looking for providers. We had a first call with Vlada (Director of Operations, ImproveIT Solutions) and got a very good impression. We appreciate that they proposed starting with a two-week trial with one developer. They already had a developer and it was easy to start the collaboration to see if it would work out.

How much have you invested with them?

We’ve spent €87,000 ($96,850 USD) so far.

What is the status of this engagement?

We started working together in January 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The first developer working with us was eventually replaced because he wasn’t a good match with our team. The help of ImproveIT Solutions was very appreciated because they understood that the person didn’t correspond to what we were looking for and they found a good person who is still working with us today. The transition between the two developers was very easy for us. It was a very transparent transition of knowledge between the two of them. The new person fits very well with our team.

They are always looking for feedback from our internal developers to see if everything is going well. We’ve only gotten good feedback from our monthly discussions.

How did ImproveIT Solutions perform from a project management standpoint?

We do a daily standup with them and communicate via Slack. For task and issue tracking, we use Jira. It’s very transparent.

What did you find most impressive about them?

They are able to help us solve problems and their communication is clear.

Are there any areas they could improve?

There’s nothing they need to improve.

Do you have any advice for potential customers?

Be very open about what expectations you have. ImproveIT Solutions will do their best to find a good fit, but the more information you can give in advance the easier it will be for them.

BACKGROUND

Please describe your company and your position there.

I am CEO and Co-founder of HumanIT company. We are helping our customers to build their IT products in web and cross-platform apps field.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImproveIT Solutions?

One of our customers asked us to create a solution for him. Solution consists of web part with front-end and back-end, and mobile application of iOs and Android.

In my team we have no native mobile developers, so I asked ImproveIT to support in this sphere. ImproveIT mobile dev team was responsible for the whole mobile app part: from architecture to deploy.

What were your goals for this project?

The goal was to create all needed mobile functionality on iOs and Android in tight budget and terms.

SOLUTION

How did you select this vendor?

I know ImproveIT for the day of establishment. Management of the company is really client oriented, developers are proficient and well organized. The cost is always negotiable. I think this is the best set of parameters for success business.

Describe the project in detail.

The main goal of the project was to create mobile application for mental health control. Users can put their emotion in the app and solution also fixes time and place of emotion. This information is accumulating in the back-end and user can show the map of his emotions to the doctor.

What was the team composition?

From the very beginning it was one Android developer and one iOs developer. Guys were Middle+ level with good English and great communication skills. At the end of the project Manual tester was added. Few times during the project we also asked to do some design work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Applications were done in time and in the budget. There was limitation in the release date because end customer need to present solution for potential investors.

All was done with great quality. App is still on MVP stage, I hope in future, after the customer will get funds, we will continue to develop new functionality.

How effective was the workflow between your team and theirs?

Most of project management was done form our side. But people management of the team was great. We were using Asana for the task management, the team work fine. There was no language barrier in the team and with the customer. reaction for feedback was positive.

What did you find most impressive about this company?

The team was very flexible. They react to any changes immediately and help us work toward the project goal.

Are there any areas for improvement?

There is always a way to improve, but this guys are close to perfection.

BACKGROUND

Please describe your company and your position there.

I’m the CTO of Cedemo. We sell toys, licensed products, and video games on behalf of businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ImproveIT Solutions?

We engaged ImproveIT Solutions to develop our platform’s backend and frontend.

What were your goals for this project?

We wanted the platform to meet our standards for performance, user-friendliness, and security.

SOLUTION

How did you select this vendor?

The team reached out to us via LinkedIn.

Describe the project and the services they provided in detail.

They are building the platform’s backend in C# and the frontend in React.

What was the team composition?

We work with two C# developers and a React developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

ImproveIT Solutions has helped us move forward in our business model changes.

How was project management arranged and how effective was it?

The team completes work using agile methodology. A scrum master assigns tasks to ImproveIT Solutions’ engineers using Jira. We have daily calls to review progress and clarify any ambiguities.

What did you find most impressive about this company?

ImproveIT Solutions serves as a partner to our company, and our relationship is honest, productive, and efficient. Their highly adaptive team offers helpful insights and delivers work at reasonable rates.

Are there any areas for improvement?

No, we’re highly satisfied with their work on this project.