Xfive

What evidence can you share that demonstrates the impact of the engagement? 

We’re trying to build websites that perform well, meaning that they have clean code and are fast. We also want them to have no limits in terms of artistry, which means breaking the grid when it comes to design. 

Xfive achieves both of these things. We’ve never put a design in front of them that they couldn’t figure out how to code, and we’ve never done a website with them that hasn’t been A-plus on speed.

How did Xfive perform from a project management standpoint?

They’ve never missed a deadline, and their project management is one of the most impressive I’ve seen. They have one of the most efficient processes I’ve ever seen. We know exactly what’s happening, and they’ve been willing to put in overtime. 

Our clients are constantly moving timelines, and the team is very honest with us if they won’t be able to meet our needs. When they say they’re going to do something, they do it. I also feel comfortable with everyone they’ve put on the team. We mostly use Basecamp, but we also use Slack.

What did you find most impressive about them?

One thing we love about working with Xfive is that they don’t just do what we give them; they think really hard about our goals. They get our intentions and are able to tell me if there is a better way to achieve the best for my clients. The team is truly a partner. They’re also very reliable. 

Are there any areas they could improve?

No, I honestly have no suggestions.

Do you have any advice for potential customers?

The more you can tell them upfront, the smoother your process will be. My advice is to treat them as a partner, tell them what you want to achieve, and give them as much context as you have about the work. By doing this, you’ll get more out of the engagement with Xfive.

What evidence can you share that demonstrates the impact of the engagement?

My company’s a startup, and we haven’t fully launched yet, so the feedback is fully anecdotal. I’m extremely happy with the platform I have, and our beta users have found the user journeys to be really easy. I’m very happy with the project overall, but there are no metrics I can mention just yet.

How did Xfive perform from a project management standpoint?

I’m pleased with this aspect. We organized weekly calls where the entirety of the project team was present to review the project and discuss all design elements and their implications on the development. Then, we mostly used Slack as a day-to-day channel. 

The team has been really responsive. It may be worth noting that not every team member speaks English perfectly, but they’ve otherwise been really fast and responsive. It was a really good engagement from that point of view.

What did you find most impressive about them?

The thoroughness of their understanding of what I was looking for was impressive. It started at the pitch, and it’s certainly what made the project much easier. The four people that worked on the project were very dedicated. 

I could feel that they knew the work inside and out. They certainly weren’t spread too thin on too many projects, and that positively impacted the overall quality of the deliverable.

Are there any areas they could improve?

They understood perfectly what I was looking for from a web development perspective, but some of the team members waited a bit too long to fully understand the business model. That could’ve helped them in some of the choices they made.  

Do you have any advice for future clients of theirs?

I advise clients to be very specific with their demands because Xfive does take the time to really understand them.

What evidence can you share that demonstrates the impact of the engagement? 

We’re happy with their work as are our partners who are impressed with the designs. The website’s modern and loads fast, so we’re pleased with the backend. Their team developed a system that’s easy for us to maintain, which is important because our organization will maintain the project and update content annually. We’ll launch the website once our team completes additional work.

How did Xfive perform from a project management standpoint?

We have regular communication. Their team was responsive and held meetings during their evening, which we appreciated. In the beginning, there was a slight delay. Once we got on track with consistent meetings, we’ve been consistently happy with the management. They’ve done an excellent job.

What did you find most impressive about them?

We’re extremely impressed with the designs that Xfive created. The look and feel of the website exceeded our expectations. Their team was responsive to our requests for modifications and professionally suggested better designs to achieve our goals. We were happy with our interactions.

Are there any areas they could improve?

Before we held regular calls, there was a delay in communication. That’s a fault of us both.

Do you have any advice for potential customers?

Have constant communication. They’re extremely responsive so a client will feel satisfied if they’re making sure to continually express themselves. Xfive will then iterate to a satisfactory conclusion. Be prepared for the time difference.