Dedicated Developers

BACKGROUND

Please describe your company and position.

I am the CTO of The Scheduling Institute

Describe what your company does in a single sentence.

Our company specializes in teaching growth strategies to Doctors in various medical fields, particularly in dental fields, and is the world's largest dental training company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dedicated Developers to accomplish?

• I engaged their services to create iOS and Android apps aimed at clients, primarily dentists and dental practice owners across the United States.

SOLUTION

How did you find Dedicated Developers?

Online Search

Why did you select Dedicated Developers over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

What was the size of Dedicated Developers’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We provide a wide range of training, seminars, coaching events, and advisory services to over 2,300 practices worldwide. We aimed to develop a mobile application exclusively for our dental practice owner clients that provides them easy access to their business data.

With this app, practice owners can listen to training calls, schedule upcoming training and marketing events, and even listen to staff call recordings for training purposes. Although we already have an extensive website with training for practice owners, we wanted to make our most effective training and tools accessible through this mobile application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• After making the app available to our internal team, we have started using it and have seen a significant increase in our internal efficiency. Our entire team is thrilled about the app, and we are confident that we will work with Dedicated Developers on the subsequent development phase. The app has received positive feedback internally (from our team) and externally (from our clients), and we are pleased with its overall reception.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dedicated Developers utilized a cutting-edge project management system that enabled us to share our ideas and feedback at any time of the day. They provided weekly updates at a minimum during the project's initial stages and even more frequent updates as the project progressed. This allowed us to stay informed about their team's work and the stage of our project at all times.

What was your primary form of communication with Dedicated Developers?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

I particularly appreciated working with the Dedicated Developers team due to their agility, technical proficiency, meticulous approach, and outstanding communication skills.

Are there any areas for improvement or something Dedicated Developers  could have done differently?

Our collaboration with them has been highly positive.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of a mobile audio streaming app for curated micro-podcasts from over 125 world-class experts. Each micro-podcast is less than 3-minutes in length so it's designed for busy professionals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

I engaged Dedicated Developers to build iOS and Android app for our project. The Dedicated Developers team initially helped us with visioning and strategy and then built a defined roadmap and helped us implement it. The end result was a simple, intuitive and highly effective UX for our iOS and Android apps.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was introduced to the founders of Dedicated Developers many years ago. Since our first meeting, I always knew that they are on to doing something big and disrupt the custom software development industry. I found their entire team knowledgeable and always ready to help. I was delighted to collaborate with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our iOS and Android apps deliver powerful 3-minute micro-podcasts that are filled with actionable insights from various world-class experts. The podcasts are designed to help listeners grow and improve in a variety of areas and the content is always on “TRACK” - Timeless – Relevant – Actionable – Curated – Knowledge.

The company likes to say “Our app makes people wiser… and wise people make our app! We have been fortunate to collaborate with Jim Rohn, Genius Network, Seth Godin for our app. This wouldn’t have been possible without the tremendous support from Dedicated Developers team.

How many resources from the vendor's team worked with you, and what were their positions?

Our team consists of UI/UX expert, full stack developer, iOS developer, Android developer, QA, Business Analyst, Deployment team, and server experts

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our vision was to create Android and iOS apps that deliver 3 minute micro podcasts to its target audience. We quickly realized that user interface and user experience would be critical to the apps’ success and created a design that would appeal to a high-end market consisting of startup company founders and senior executives at major corporations.

The state-of-the-art user interface design is both attractive and highly functional – providing even first-time app users with quick and easy access to relevant and desirable podcast content. Our investors have been pleased with the progress and we have already successfully raised capital via a few rounds of funding.

Describe their project management style, including communication tools and timeliness.

In my career, I've worked with a number of software development partners, and what I enjoyed about them and what I believe sets them apart is how engaged they have been throughout the partnership. Regular check-in meetings were held to ensure that we were all on the same page and that they were on the right track. They are very good at communicating with us and keeping us informed what, why, and how they were doing things.

What did you find most impressive or unique about this company?

Their capacity to be so accessible, to never disappear, and to provide us with the attention we longed for. And their attention to detail, ensuring that the finished product matches or exceeds the original concept and design.

Are there any areas for improvement or something they could have done differently?

No, their services left a lasting impression on us. The fact that the owners traveled to us to facilitate our success speaks volumes about just how good of a firm they are.

BACKGROUND

Please describe your company and your position there.

I am the owner for a wholesale and retail landscape supplier and installer of unique and very large trees and select plants for fine gardens in Georgia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

We chose Dedicated Developers to assist us in the development of our native iOS app. They also designed our backend structure and set up our admin panel to make it simple for both our team and our customers to use.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a mobile app development firm in Georgia that was local to us. During our initial call, we were impressed by their portfolio, website, client ratings, and processes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our mobile application, as well as the accompanying web admin portal and backend, were developed by Dedicated Developers. Our mobile app allows landscape architects to easily search and find trees to use in their business and residential design projects.

The primary benefit for the users of this system is to replace a time & labor-intensive process with one that allows them to do it at their fingertips, with real-time availability and storing for future use. The Dedicated Developers team continue to maintain and update our app after it was launched, bringing new features and enhancements.

How many resources from the vendor's team worked with you, and what were their positions?

They had a whole team of people we could talk to, including a project manager, backend developer, UX/UI developer, and mobile app developers. In addition, the owners have always been very accessible to us for any issues that arose.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We completed our first phase on time and received positive feedback from our team and customers. Because our company has been expanding, all of the digital elements have come together perfectly.

Describe their project management style, including communication tools and timeliness.

They communicate everything clearly and without delay, which we find quite valuable. We always feel heard and taken into consideration, from the design aspects to all the steps that followed in the development.

What did you find most impressive or unique about this company?

The Dedicated Developers team worked with us to get every minute detail perfected. We were extremely pleased with their dedication and super excited about the launch of our app. We have also retained their team for ongoing maintenance and improvement of our app.

Are there any areas for improvement or something they could have done differently?

We've had a great time working with them so far, and we're looking forward to seeing what the future holds. Our next phase of upgrades is currently in the works.

BACKGROUND

Please describe your company and your position there.

I'm the owner of Private Chefs of Atlanta, and we service clients for private events throughout the Atlanta area. My business caters to a fraternity of customers who wish to organize an event in a defined location with food & eating as the primary activity.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

We hired Dedicated Developers to automate many of the business procedures and improve the overall UI guest experience. We were looking for a team who could greatly improve our client's user experience while enabling them to self-serve and customize their unique dinning event.

SOLUTION

How did you select this vendor and what were the deciding factors?

Over several weeks, we reached out to a few companies and had an initial consultation. We vetted them based on their budget, previous work, and understanding of our requirements. Our interactions with the Dedicated Developers team showed that they are passionate about their work and would deliver a great product. We were able to meet the team at their Atlanta office, which was a big plus.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After listening to my needs, they asked the right questions to dig deeper into my ideas. The Dedicated Developers team built our business web application from scratch. Their team developed a fantastic UI design and incorporated many cool features. We are already reaping the rewards of their excellent work through 36% increased user interaction and about 27% increased order size with our customer base. Their team determined which technologies to use, and they worked with us to create a schedule for development and testing. They developed an admin panel where I can track many critical elements for our business.

How many people from the vendor's team worked with you, and what were their positions?

I mainly worked with the leading developer, though we also have a UI/UX designer, QA developer, and a team leader that participated when needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We now have a much modern looking website, and the Dedicated Developers team has developed a great UI that allows our customers to plan their events with tremendous ease. Our clients have more choices to make at their own pace as they plan their events, and the development team has taken the whole client experience to a new height.

Describe their project management style, including communication tools and timeliness.

We communicated through the project management system, and it was easy to use. The developers were quick to respond when I had a question or feedback. It also helped that they have a local Atlanta-based development team. We used a mixture but primarily Microsoft teams.

What did you find most impressive or unique about this company?

The Dedicated Developers team is very knowledgeable about design trends. They helped us develop an excellent user interface and designs that would look good for many more years. We believe it is critical, and it will allow us to focus on other aspects of our business.

Are there any areas for improvement or something they could have done differently?

I can’t think of anything. Dedicated Developers did a fantastic job of bringing my ideas to life.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a company that created an app for cannabis users to rate and categorize cannabis. The app calculates ratings through the use of colors. The app allows users to find flavors, see what strains taste like before they buy, and remember what they liked and didn't like in the future.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

We hired Dedicated Developers to create our mobile app for Android and iOS after a prior unpleasant experience with another company. We had previously hired a company that was very unprofessional and unable to complete the app.

We then had to start over, and we selected Dedicated Developers as we got a high level of confidence after talking to the team at Dedicated Developers. The Dedicated Developers team launched our mobile application in the budget that we committed to at the project's onset. Their team also brought many great ideas to improve the app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were searching for developers within our general area, and Dedicated Developers was one of the companies. We reached out to 10 companies within our internal criteria, and we were surprised that only three companies got back to us, including Dedicated Developers.

We had our first consultation with Dedicated Developers, and it became clear that they are operating at a much higher level of professionalism and communication speed. The two other companies that responded to our initial inquiry - one of them gave us a quotation that was four times the quotation from the Dedicated Developers team, and another one was just painfully slow to communicate.

The key reasons for selecting their team were professionalism, speed of communication, and confidence in the Dedicated Developers team that they'll launch the project within the allocated budget and on time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We tasked Dedicated Developers with creating a complete first version of our mobile app. We wanted it to be for Android and iOS and to have all the essential features for MVP. The features we wanted in the project were a user-friendly design, chat feature, user profile, store listings, flavor profiles, and sorting, filtering, and rating functions.

We also wanted an admin portal built with various options to control our app.

How many resources from the vendor's team worked with you, and what were their positions?

I mainly worked with the project manager, backend developer, UX/UI developer, and mobile developer. In addition, it was straightforward to access the owners of Dedicated Developers, and they were available to pick their brains whenever I needed to run an idea by them.

Most importantly, Dedicated Developers listened to me, and they executed my vision while improving upon my idea by bringing their creative ideas from their years of experience.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were very impressed with the initial Blueprint process. It was great to have a solid plan on how the app would be built and exactly what features it would have. Truthfully, the Blueprint (a unique process that the Dedicated Developers team follows) was one of the things that sold me on choosing Dedicated Developers.

It made me feel better about the whole process – especially after that first bad experience where the other team didn't complete the app. I realized that the blueprint stage is crucial to a project like this. After all, if you don't have that process, how are you supposed to build something for somebody?

They then built our mobile apps for both Android and iOS, and they are now live in the app stores. Everybody at Dedicated Developers has been super communicative, keeping me up to date on the progress of our project. The designs in the apps look awesome; everything looks great. I'm very happy how it all come together.

Describe their project management style, including communication tools and timeliness.

We use a Teamwork project management online system to communicate. It keeps things organized, and the developers kept me fully up to date there.

What did you find most impressive or unique about this company?

Excellent communication is what we've been most impressed with while working with Dedicated Developers. That was our big thing. When we try and get a hold of them, they immediately get in touch with me. We believe that to work with somebody; you need to be transparent, answer the phone, and get back to them as fast as possible.

The seamless communication between our team and the Dedicated Developers team was a big part of our program's success.

Are there any areas for improvement or something they could have done differently?

We are pleased with the Dedicated Developers team.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a tech startup that gives homeowners 3D graphics of their houses, interior, and landscape. Through an app, they can use the graphics when purchasing products and services for their houses, such as landscaping, remodeling, and similar things. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dedicated Developers?

I wanted to envision the app and website that I had in mind; I wanted to know if they were even possible to create and how much I'd have to spend in the future to create them. Dedicated Developers helped me do this. 

SOLUTION

What was the scope of their involvement?

I underwent Dedicated Developers’ “blueprint process,” which was the first step into seeing where I needed to go and what tasks to tackle. After the blueprint process, we went to the design consultation phase, but we never got into the development stage. I could’ve told them to jump right into the development phase, but they helped me understand that we needed to finish the design phase first. It would’ve been hard to tweak the code if we didn’t work on the design. 

The main tools we used included PowerPoint presentations, where we went over some of the features the app could have. In this process, Dedicated Developers also showed me UI/UX design features that they could implement with their servers. They also showed me what tools we’d use in designing the app and website. Since we were a startup, I needed to get funding from investors. Given that, the team helped me figure out whether we could truly deliver a prototype to such investors. 

What is the team composition?

I worked with their UI/UX architect, developer, and Vikas (Mobile & Web App Architect, COO, & Co-Founder). 

How did you come to work with Dedicated Developers?

I liked creating metrics to help me decide what route to take in terms of app and software development companies. Meeting those metrics, Dedicated Developers ended up being in my top three choices. Eventually, they won against my other choices.

My first metric was about whether they were legitimate. I looked through their portfolio of projects and made sure their businesses were real. In the end, everything checked out; the apps on their portfolio were real. The second factor was their experience. I looked at the programming languages they’d worked with; I knew a little bit about computer science myself, so I knew everything matched up. 

The third metric was their location. Fortunately, they had an office in Atlanta, Georgia. Since Georgia had an open tax code, I could look up Dedicated Developers online to verify them. I saw that they were real, and their office was truly located in this state. Finally, the fourth metric was their cost; their services were truly more available when compared to others with skyrocketing rates. 

What is the status of this engagement?

Our collaboration lasted from August–September 2021. I will be working with them for the development process, but I first need to get more funds.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The Dedicated Developers team was good, and they constantly helped me understand the project. Moreover, they often called me and asked questions I hadn’t thought about yet — this was one of the best things about working with them. On top of that, they labeled everything and truly understood what I wanted. 

How did Dedicated Developers perform from a project management standpoint?

To communicate, we used phone calls and emails. We also used plenty of video chats. In fact, when I first visited their website, they offered a free webcam chat, and it was great because I could meet with them easily. It was like meeting them in person, too. 

What did you find most impressive about them?

The best part of working with Dedicated Developers was their architect. I had a phone call with him, and he went through everything with me. I figured out some app parts by myself, but I also didn’t know about other parts. Given that, their architect asked great questions that I never even thought about before. In other words, they had depth and concern for the project, which they conveyed well on our phone call. 

Are there any areas they could improve?

No, there weren’t any. I enjoyed working with them. 

Do you have any advice for potential customers?

Go online, give them your email, and Dedicated Developers will set up a meeting with you, where they’ll jot your needs down. Use that free consultation to decide whether you’re sure about the engagement. They can help reassure you that they’re the right team for the project. 

BACKGROUND

Please describe your company and your position there.

I’m the Co-Founder and Partner for our company. The business plan behind the idea is to serve the hotel and travel industries through campaigns for performers funded by a real audience.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

It was a challenge from the conception of the idea itself. We wanted to create a platform where talented individuals could pursue their dreams by sharing those talents and skills to the general public. We have different goals that we’re aiming for but most importantly we want to offer a solid, successful platform that will have the ability to help talented individuals launch their careers

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a company that could engage in the project not only as a development team but as a partner who would share our idea and vision. We had already heard about Dedicated Developers creating another social fundraising platform through our network, so we engaged them to do a project blueprint. We were pleased with their ideas and the development approach. It was a no-brainer when it came to starting working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We hired Dedicated Developers to design a web application and a mobile app for our project.

How many people from the vendor's team worked with you, and what were their positions?

We primarily worked with a technical lead and a project manager. We also periodically interact with other members of our project team that includes two web developers, iOS engineer, an Android engineer, a designer and a tester.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is still ongoing. We’ve felt comfortable from the start, even with time constraints and a budget to stick to, the Co-founders at Dedicated Developers showed commitment and excitement for the partnership.

Describe their project management style, including communication tools and timeliness.

The company works with a cloud-based project management system that is intuitive and effective to follow progress on a daily basis. We also had conference calls whenever needed.

What did you find most impressive or unique about this company?

The team always shares creative ideas on how to improve different aspects of the project wherever they see areas of opportunity.

Are there any areas for improvement or something they could have done differently?

No. We have a solid working relationship with the team.

BACKGROUND

Please describe your company and your position there.

I’m a creative consultant, who is responsible for building and elevating brands through engaging storytelling and presenting simple ideas in film, digital content, social and experiential media.

My responsibilities include recruiting, teaching and leading creative, digital and production teams to craft attention-getting content. I also collaborate with teams and senior leadership to help them better understand consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

A client was looking for a technology company who could gain an in-depth understanding of its product offerings and then write effective content for various product listings. In particular, the client needed a UX content writing specialist who was able to write clear, concise and useful content that would improve customer experience and ultimately drive more sales.

SOLUTION

How did you select Dedicated Developers and what were the deciding factors?

Having worked with Dedicated Developers in the past, I knew they were ideally suited to this task. The Dedicated Developers team quickly got up to speed on the specifics and the nuances of the project. Plus, they are super easy to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project involved writing effective content for 50 top selling products. The existing content and structure was poor and riddled with grammatical errors. The content also had no consistent style, often rambled and was populated with technical jargon that made it very difficult to read. The copy also missed several key selling features and did not clearly articulate the value of products.

• This copy was more suited for a print manual than a website. The Dedicated Developers team delivered phenomenal re-written content.
• The revised content improves tone and clarity so that it resonates with the target audience (Construction workers), while not being too simplistic.
• The copy is a more consistent, shorter length that invites the visitor to read the content instead of skip over it.
• The copy includes standard listings of features and benefits for all products so that they are quickly scannable by the user.
• The content is actionable wherever possible – for example, links are integrated into the copy.

How many people from the vendor's team worked with you, and what were their positions?

We mainly interacted with a project manager and a lead content writer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client is very happy with the revised content. In fact, it has already started receiving positive feedback from team members who are on the front lines interacting with customers, answering phones and processing orders.

The client reports a consistent uptick in online orders that don’t require a sales person to get involved. The client has most definitely received twice the value of its investment in just a short amount of time. The client cannot wait to engage the Dedicated Developers team to rewrite content for the remaining products on its website.

Describe their project management style, including communication tools and timelines.

We were kept up-to-date throughout the project. We used project management dashboard for all communication and we were able to arrange phone calls whenever necessary. The document sharing was handled via Google drive.

What did you find most impressive or unique about this company?

They delivered consistent high quality, carefully crafted content for each of the 50 products. They were super responsive and the project was completed at a record speed. The rewritten content has led to a 23% increase in sales.

Are there any areas for improvement or something they could have done differently?

No, we are extremely happy with our collaboration with Dedicated Developers.

BACKGROUND

Please describe your company and your position there.

I’m Greg Higgins, Vice President of Professional Services at Splash. Splash is a powerful, intuitive event marketing platform that makes in-person marketing efficient and drives event performance.

Using our platform empowers teams to seamlessly launch, promote and scale sophisticated event programs. We serve super high-end clients including Spotify, Facebook, Condé Nast, General Electric, Expedia and Uber, so it goes without saying that we require the absolute best product to meet the needs of our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

We were looking for a technology partner that could do all of the heavy lifting when it comes to making custom event pages for our clients so we could focus on growing the company.

For us, having a technology partner who is ultra-dependable and on whom we could rely to produce exceptional work was paramount. We knew we already had an awesome product, but we also wanted a partner that really “gets it” and who could make suggestions that would help to improve upon our product even more.

SOLUTION

How did you select Dedicated Developers and what were the deciding factors?

We were referred to Dedicated Developers by a business colleague.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Creating beautifully-designed, high-converting event pages is our sweet spot. But development for these pages was complex and time consuming. We were getting burned out trying to do all of the work required to produce custom Splash pages on our own.

The challenge was the we just weren’t able to focus enough on growing our company while we were doing it all ourselves. We initially hired one developer from Dedicated Developers to take over the time-consuming development.

They proved so instrumental to our growth that we quickly hired a second full time developer. Within a year we had scaled up to a 5-developer team, all from Dedicated Developers.

How many people from the vendor's team worked with you, and what were their positions?

We have a team of 5 front end developers and a QA engineer from Dedicated Developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

By utilizing Dedicated Developers, we were able to implement more complex designs faster and stay focused on what matters most - growing our company. And the pages they create for us are reliably excellent.

Dedicated Developers team helped us develop custom Splash websites for our super high-end clients including Spotify, Facebook, Condé Nast, General Electric, Expedia and Uber.

They consistently exceed our (extremely high) expectations. Their incredible work has also made our Splash technology better and better over the years. They have helped us identify gaps in our new feature development.

Their developers provided a lot of suggestions to improve our platform, many of which are now core features for our product. They’ve been a massive help to me and our entire team.

With Dedicated Developers help, we've grown our software business to $20,000,000+ in recurring revenue and over 800 clients.

Describe their project management style, including communication tools and timelines.

We used JIRA project management system which makes communication and regular follow up reliable. We also have some of our own project management tools that Dedicated Developers’ team uses, and they have completely adjusted to our companies’ communication style.

What did you find most impressive or unique about this company?

They consistently exceed our (extremely high) expectations. Their incredible work has also made our Splash technology better and better over the years. They’ve been a massive help to me and our entire team.

When looking back at all the projects Dedicated Developers has worked with us on, one thing stands out – the consistent excellence of the work they provide. Our clients also love how fast we’re able to push out new customer-centric features and it’s thanks to Dedicated Developers!

We feel beyond fortunate to have found a technology partner in Dedicated Developers. Their loyalty, dedication, and meticulous attention to detail shine through every one of the pages they deliver each of which is pixel-perfect, exactly what we and our clients need.

They just get it. They are the best and I am so grateful! Simply put: we would not be where we are without the Dedicated Developers team.

Are there any areas for improvement or something they could have done differently?

They were super easy to work with and I couldn’t imagine having another technology partner. We are very happy with our collaboration.

BACKGROUND

Please describe your company and your position there.

I am the Director and Lead Performance Consultant for a firm that specializes in customized training as well as developing technology for companies that want to improve their leadership and sales results.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dedicated Developers, and what were your goals?

We hired Dedicated Developers to help us build a fully integrated custom CRM and marketing automation platform and help us implement a more effective marketing, automation and sales funnel process for our clients. They implemented our landing pages, email marketing and onboarding sequencing to enhance efficiency.

SOLUTION

How did you select Dedicated Developers and what were the deciding factors?

I was referred to Dedicated Developers by a colleague. When I met their team in their Atlanta office, it became evident that they are a solid team and had a great vision for the success of our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used to use an off-the-shelf CRM platform for our clients that was restricted to have many customizations. We needed a solid technical partner who also understood online marketing and sales as well in order to develop a customized CRM platform with unique new custom features based upon our client’s business requirements.

Dedicated Developers team helped us build email marketing integration, appointment management, SMS follow up, voice drop follow up, lead scoring and tracking along with many other custom features that our clients requested. They also helped us with putting together a solid marketing and automated follow up system that has greatly improved our client’s sales funnels.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a project manager, technical architect, UI Architect and the lead developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients now spend a fraction of time as compared to what they used to in past to properly track and convert their leads into customers. The new customized follow-up and automation marketing process is much more streamlined to perfectly suit our client’s business.

We have seen a huge increase in the number of booked appointments and sales for a variety of our clients without increasing their advertising budget or expanding their sales team.

Describe their project management style, including communication tools and timelines.

They have an easy to navigate project management system which made communication easy to access and track.

What did you find most impressive or unique about this company?

Their level of detail was outstanding. The developers were very easy to communicate with and implemented all our added features just like we needed.

Are there any areas for improvement or something they could have done differently?

Not yet. They have done a great job so far and I have an internal project manager that is very particular about how our money is spent... they have not upset her at all.... KUDOS.