Redlab agency

BACKGROUND

Please describe your company and position.

I am the CEO of IPSTYLE

Describe what your company does in a single sentence.

We are patent law firm working for both Ukrainian and international businesses for 18 years for now.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Frontend Development

• Implemented advanced frontend development to include engaging animations and ensure the website is responsive across various devices and screen sizes.

2. Backend Development on WordPress

• Redlab agency developed a comprehensive 3-language website using WordPress, ensuring it is user-friendly and easily manageable.

3. Content Integration

The website was populated with a wide range of informative content, including:

• Key texts, images, FAQs, etc.
• Legal documents

Key Deliverables:

• Fully Functional Website: A complete WordPress-based website tailored to the needs of a patent law company, equipped with dynamic content and user engagement features.
• Responsive and Animated Frontend: A visually appealing and interactive user interface that works smoothly on multiple devices.
• Comprehensive Content Setup: All necessary legal, key texts, images, FAQs, etc, are effectively set up to provide value to users and help them navigate the trading environment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobile Responsiveness:

• Mobile-Friendly Test: Conduct a mobile-friendly test to ensure the website is optimized for mobile devices. Positive results indicate successful Mobile First adaptation and improved usability for mobile users.

Cross-Browser Compatibility:

• Consistent performance across browsers: Monitor website functionality and appearance across various web browsers (e.g., Chrome, Firefox, Safari) to ensure a seamless experience for all users.

Operational Efficiency:

• Content Management: Ease of updating and managing content by your team, as facilitated by the new marketing portal.
• Integration Efficiency: Smooth operation of the integrated systems without significant bugs or issues, leading to fewer disruptions in user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is excellent, everything is delivered on time and in an organized manner. Communication is smooth and comfortable; the project manager responds quickly and efficiently. In critical situations, when urgent matters needed to be resolved, the team acted promptly and professionally. They are always willing to cooperate and find the best possible solutions.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Redlab agency is the shared values and their genuine, client-oriented approach. Throughout our collaboration, I truly felt that we were part of the same team, aligned in goals, mindset, and dedication to achieving the best results.

Are there any areas for improvement or something Redlab agency could have done differently?

At this stage, I don’t see any specific areas for improvement. The collaboration process has been smooth and efficient, and the team consistently meets expectations — both in terms of quality and communication.

BACKGROUND

Please describe your company and position.

I am the Marketing Lead of a status verification company

Describe what your company does in a single sentence.

Verification of user group status.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Develop a mobile application

SOLUTION

How did you find Redlab agency?

• Referral
• Other

Why did you select Redlab agency over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of a mobile application for iOS and Android, using a design we provided, including user login, map functionality, and backend CMS system with admin panel to manage the app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app being developed and ready to be launched in the App Store/Play Store.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We communicated mostly with a Redlab project manager. Communication was good and precise, with to-do lists kept track of and reported on in Excel. We asked for many changes and updates to scope during the project, and the team was responsive to our needs with accurate estimates and timelines provided each time.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They really get the job done, with a friendly and professional team who are willing to work to changing requirements, and at great value.

Are there any areas for improvement or something Redlab agency could have done differently?

Occasionally we had a miscommunication about timelines or scope of work, but this was as much on our side as anything and we have always been able to resolve.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Bombay

Describe what your company does in a single sentence.

Casino and supporting projects - restaturants, bars, hotels. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Create 10+ websites
• Create landing pages
• Develop newsletters

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redlab Agency was responsible for developing our websites and played a crucial role in delivering an exceptional digital experience. Their team not only executed the technical aspects of the project but also went above and beyond to integrate creative and highly interactive elements.

They implemented advanced animations that brought our brand identity to life and ensured that even the most experimental design ideas from our creative team were translated into functional and visually impressive solutions. Their approach to problem-solving stood out — whenever we faced challenges, they proposed unique, technically sophisticated methods rather than defaulting to standard templates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project had a clear impact and showed strong results. After launch, user engagement improved noticeably — visitors stayed longer on the site and interacted more thanks to the enhanced design and animations. The redesigned flows and visuals also made it easier for people to take action, which led to higher conversion levels.

Performance was another big win, with the site running smoothly even with advanced animations. We also received very positive feedback from clients and partners, who described the website as modern, innovative, and easy to use. Finally, the solid technical foundation makes the site both scalable and simple to maintain, leaving plenty of room for future growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent — truly 10/10. Timelines were respected, deliverables came on schedule, and communication was always clear and proactive. A special mention goes to their project manager, Andrii, who was simply outstanding. He anticipated our needs, responded quickly to requests, and made the whole collaboration feel smooth and stress-free.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their incredible speed, efficiency, and dedication. They worked with a level of energy and professionalism that made even the most complex tasks feel smooth and manageable. No matter how urgent or unexpected our requests were, they always responded quickly — even on weekends and holidays.Their commitment went far beyond what we could have expected. The team was proactive, attentive to every detail, and always ready to step in with support, whether it was solving technical challenges, clarifying design ideas, or simply making sure we felt confident at every stage of the process. This kind of reliability and genuine care for the client is rare, and it made our collaboration not only successful but also truly enjoyable.

Are there any areas for improvement or something Redlab agency could have done differently?

Overall, we were very satisfied with the collaboration. If anything, the only area for improvement could be even clearer documentation at certain stages, but this did not affect the success of the project.

BACKGROUND

Please describe your company and position.

I am the Project Manager of TicketGenie

Describe what your company does in a single sentence.

SaaS solution for ticket brokers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Landing page development

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work covered the full development of our new landing page based on the provided designs. The vendor was responsible for turning static mockups into a functional, responsive, and optimized web page.

Key deliverables included:

Pixel-perfect implementation of the provided designs
Responsive layout for desktop, tablet, and mobile devices
Integration of dynamic elements (forms, interactive sections, or animations as required)
Setup of lead capture/contact form functionality with proper data handling
Basic SEO optimization and performance tuning (page speed, clean code)
Cross-browser and cross-device testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The landing page development project delivered several measurable outcomes that demonstrate its success:

• A fully functional, responsive landing page launched on time and within scope
• Page load speed improved to under X seconds (measured via Lighthouse/GTmetrix)
• 100% cross-browser compatibility confirmed through QA testing
• Lead capture/contact forms integrated and tested, resulting in [X]% increase in inquiries within the first month (if you have data)
• Clean, maintainable codebase handed over, enabling smooth future updates
• No major bugs or regressions reported post-launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The vendor demonstrated solid project management throughout the engagement. They maintained clear communication channels, provided regular progress updates, and were responsive to questions or requests for clarification. Deliverables were completed according to the agreed schedule, and any adjustments were communicated proactively.

They consistently met deadlines and ensured that the development work moved forward without delays. When changes or refinements were needed, the team responded quickly and implemented them with flexibility. Overall, their approach to project management gave us confidence that the work was on track and aligned with our expectations.

What was your primary form of communication with Redlab agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about this company was their reliability and responsiveness during the development process. They consistently delivered high-quality code on time and were quick to address any feedback or issues that arose. Their ability to take provided designs and implement them with precision and attention to detail made the process smooth and efficient.

We also appreciated their proactive communication — they didn’t just wait for instructions, but actively clarified requirements and suggested practical solutions when needed. This combination of technical skill and client-oriented service stood out to us compared to other vendors we’ve worked with.

Are there any areas for improvement or something Redlab agency could have done differently?

Overall, we were very satisfied with the collaboration. If there is one area for improvement, it would be to see more structured reporting on progress (e.g., weekly summaries) could also make the process even smoother.

That said, these are relatively minor points — the quality of development and responsiveness were excellent, and the project was delivered successfully.

BACKGROUND

Please describe your company and position.

I am the Head of Online Sales of Cloud Castle

Describe what your company does in a single sentence.

sale of goods

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Build an e-commerce website for our business
• Support an e-commerce website for our business

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work Summary
The Redlab team developed a customized e-commerce website for our business using an OpenCart template as the foundation. While the project began with a prebuilt template, it involved extensive customization to meet our specific business logic and operational needs.

Key Deliverables

Fully customized e-commerce website based on OpenCart, tailored to our brand and workflows
Unique functionality developed to support custom product configurations and business processes
Responsive design adjustments for optimal performance on both desktop and mobile devices
Implementation of SEO requirements provided by a separate SEO team to ensure visibility and search optimization
Ongoing support with daily communication via chat, including prompt fixes, feature enhancements, and consulting
Regular improvements and updates to adapt the site to our evolving needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhanced Organic Visibility: SEO improvements led to increased visibility in search engine results, with higher impressions and more traffic from relevant queries.
Operational Efficiency: Custom features reduced manual effort in managing products and orders, streamlining day-to-day operations.
Positive Feedback: The client and end users noted easier navigation, better visual appeal, and an overall more professional online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated excellent project management skills throughout the entire process. They responded quickly to all our requests, provided clear project estimates, and set realistic deadlines — all of which were met without delays. Their communication was prompt and professional, which made the collaboration smooth and efficient.

They also provided us with a detailed manual for managing the website, which was very helpful for our internal team.

We continue to work with them and plan to maintain this partnership in the future, as we are fully satisfied with the quality of their services and reliability.

What was your primary form of communication with Redlab agency?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company is their creativity in approaching the tasks we set. They consistently come up with original solutions and are not afraid to step outside the box or try something completely new. Their willingness to explore fresh ideas and take on non-standard challenges truly sets them apart.

Are there any areas for improvement or something Redlab agency could have done differently?

We’ve been very happy with our collaboration with Redlab, and there’s nothing significant we would change. Their team is proactive, responsive, and always open to feedback. If anything, we look forward to exploring even more innovative solutions together as our partnership continues to grow.

BACKGROUND

Please describe your company and position.

I am the Leading Specialist of EdCamp Ukraine NGO

Describe what your company does in a single sentence.

EdCamp Ukraine is about the education of the future, about a happy present for our
children, about true love for teaching, and, sure, about our greatest value and asset –
people and relationships. We are a movement of responsible teachers: a discussion format for teachers’ collaborative creative activities to learn from each other. We are a team of educational innovators; unique “white crows” with inspiration, zeal, and “wings” to start and complete dozens of projects every year! Our team examines education systems in Ukraine and other countries, studies the world's best practices, develops changes to legislation in education, and implements effective methods, programs, and approaches. 

Within the 9 years of our existence, our community has united more than 50,000 educators; moreover, "white crows" are in almost every other school in the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• We hired Redlab to develop three websites.

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redlab built three custom websites for us using WordPress CMS, incorporating various visual effects and interactive elements. Beyond the initial development, they continue to provide ongoing support, regularly making updates and improvements based on our needs. The team is always responsive and stays in touch with us through chat, making communication easy and efficient.

Key Deliverables:

• Three fully developed WordPress websites
• Custom animations and visual effects
• Responsive for all devices
• Ongoing support 
• Regular implementation of updates and improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All three websites were successfully launched and are fully functional
• Increased user engagement due to improved design and effects
• Faster content updates and management through WordPress CMS
• Ongoing improvements based on real-time feedback
• Continued collaboration and quick turnaround on support requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I felt very comfortable working with the program manager from Redlab agency on our projects. He demonstrated good communication skills, attention to detail, and a deep understanding of both the technical requirements and our needs. He ensured deadlines were met and resolved all issues with professionalism and a positive attitude.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Willingness to help, even when all agreements in the project framework have been fulfilled

Are there any areas for improvement or something Redlab agency could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Head of marketing of Playson

Describe what your company does in a single sentence.

Online slot games supplier

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• New website development

SOLUTION

How did you find Redlab agency?

• Online Search
• Other

Why did you select Redlab agency over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

In 2022 existing website of Playson was outdated and did not correspond to the company's level and did not reflect the quality of products that Playson delivers. 
We required a completely new website with a new design, structure and functionality, including extensive product demos. 
To reflect the entertainment nature of our company, the website had to be more dynamic and bright on the frontend, and functional on the backend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website release was the only endpoint of the project. All elements were aligned on a weekly basis with a lot of changes being applied on the go. With time, demands on the functionality changed, and the team has shown it's best to deliver these improvements. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed very professionally, navigating between various changes and new inputs to keep the project at a healthy pace. Many things were prototyped and redone many times to find a perfect match. They delivered a final product that reflected what our company aimed to have.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Skills in change management

Are there any areas for improvement or something Redlab agency could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Projectmanager of AI4Democracy e.V.

Describe what your company does in a single sentence.

Building an impactful civil society organisation that uses advanced technologies to create a more inclusive, transparent and equitable society. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• easy to work with

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The developer team undertook a comprehensive upgrade and enhancement project for our existing website. Their work can be broadly categorized into three main areas:

1. Website Modifications and Enhancements:
   • Existing Website Changes: The team meticulously updated several aspects of our current website. These changes were aimed at improving the user experience, enhancing the site's functionality
   • Development of New Pages: In addition to updating existing content, the developers created a few new pages. These pages were  implemented in line with our branding and functional requirements, ensuring a seamless addition to our existing site structure.
2. Frontend Development:
   • User Interface Enhancements: The team focused on refining the frontend part of the website, improving the overall look and feel. This involved working with HTML, CSS, and JavaScript to ensure that the user interface is both attractive and user-friendly.
   • Responsive Design: Ensuring that the new pages and modifications are fully responsive was a key part of their work. The website now provides an optimal viewing experience across a wide range of devices.
3. Content Management System Integration:
   • Prismic CMS Integration: To facilitate easier content management, the developers integrated Prismic CMS into our website. This integration allows our team to effortlessly edit and manage website content without requiring extensive technical knowledge.
   • Training and Support: The team provided thorough support and training on how to use the new CMS, ensuring that we can fully leverage its capabilities for ongoing content updates.
4. Deployment:
   • Netlify Deployment: The final step of the project involved deploying the updated website on Netlify. This choice of hosting service was aimed at leveraging Netlify's benefits, such as fast load times, scalability, and ease of deployment.
5. Summary of Key Deliverables
   • Updated Existing Website: Comprehensive modifications and enhancements to the current website.
   • New Pages Development: Design and implementation of several new pages.
   • Frontend Improvements: Enhanced user interface and responsive design across the site.
   • Prismic CMS Integration: Added Prismic CMS for streamlined content management.
   • Training and Support: Provided extensive support and guidance throughout the development process.
   • Netlify Deployment: Successfully deployed the updated website on Netlify.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Content Management Efficiency:

• Reduced Update Time: The integration of Prismic CMS has dramatically reduced the time required to update content on the website. Our team can now make changes quickly and efficiently without needing technical assistance.
• Content Accuracy: The ease of use of Prismic CMS has ensured that content is updated accurately and regularly, keeping the website current and relevant.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. Despite a very short timeline that other agencies deemed impossible, they delivered all items on time. They were incredibly friendly and patient, taking the time to explain things multiple times whenever I didn't understand. Moreover, they adapted everything—from communication times to the messaging platform—to fit my needs, ensuring a seamless and efficient workflow. This attentive and proactive approach made the entire process smooth and stress-free.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about this company was their solution-oriented approach and their willingness to accommodate last-minute changes. Their flexibility and adaptability ensured that even unexpected adjustments were handled smoothly and efficiently, making the entire experience exceptionally positive.

Are there any areas for improvement or something Redlab agency could have done differently?

No, I was very happy with them.

BACKGROUND

Please describe your company and position.

I am the Co-founder of SHOCK MANAGEMENT

Describe what your company does in a single sentence.

Management and development of modelling careers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?

• Developing a website for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Development on WordPress with Gutenberg:

• Development of a corporate website using the WordPress CMS with Gutenberg block editor.
• Customization of WordPress themes and templates to align with the company's branding and requirements.
• Integration of Gutenberg blocks for flexible and easy content creation and management.

2. Basic SEO Optimization:

• Implementation of basic on-page SEO elements such as meta tags, headings, and descriptions to improve search engine visibility.
• Configuration of SEO plugins or tools to assist in optimizing website content and structure for better search engine rankings.

3. Admin Panel Manual:

• Creation of a comprehensive manual for the admin panel, providing detailed instructions and guidance on managing website content, updating pages, and accessing specific features.

Key Deliverables:

• Corporate Website Built on WordPress with Gutenberg:
• Fully developed corporate website with customized themes and templates.
• Integration of Gutenberg blocks for easy content creation and management.
• Basic SEO Optimization:
• Implementation of on-page SEO elements and configuration of SEO plugins.

Admin Panel Manual:

• Comprehensive manual providing instructions and guidance for managing website content through the admin panel.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced Website Security:
Measure the effectiveness of security tasks implemented by monitoring for any security breaches or incidents. A lack of security issues demonstrates the success of the implemented security measures.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was quite effective. They consistently delivered items on schedule and were very responsive to my needs. Whenever there was a requirement or a change request from my side, they handled it promptly and efficiently, ensuring that the final outcomes aligned well with my expectations. Their proactive approach to communication and problem-solving was particularly appreciable.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about this company was their innovative approach and commitment to quality. They had a unique ability to blend creativity with practical solutions, which was evident in every aspect of their service. Their team was not only highly skilled but also passionate about their work, which made a significant difference in the overall quality of their deliverables. Additionally, their customer service was exceptional; they truly went above and beyond to ensure client satisfaction, making the entire experience very impressive.

Are there any areas for improvement or something Redlab agency could have done differently?

Redlab agency consistently demonstrates excellence in delivery and client service. An opportunity for enhancement lies in expanding their capabilities into emerging technologies and market trends. Such an expansion would diversify their service offerings and equip their clients with state-of-the-art solutions. Their dedication to excellence is clear, and further development in this area would further strengthen their formidable capabilities.