Redlab agency

BACKGROUND

Please describe your company and position.

I am the Software development of 24print

Describe what your company does in a single sentence.

The 24print service centre is not just an operational printing centre, we are 24/7 service for operational printing, pre-printing and post-printing processing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Redlab agency to accomplish?
Developing a website for our company

SOLUTION

How did you find Redlab agency?

Referral

Why did you select Redlab agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Redlab agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redlab Agency has provided exemplary website development services for our company, delivering a website built on the Yii 2 Framework. The scope of their work encompassed both frontend and backend development, including the integration of various effects to enhance user experience. 
Key Deliverables: 

1. Yii 2 Framework Development: Redlab Agency utilized Yii 2 Framework to build a robust and scalable website for our company. This choice of framework ensures efficient performance and flexibility for future enhancements. 
2. Frontend Development: The agency implemented a visually appealing frontend design, ensuring a user-friendly interface that aligns with our brand identity and engages visitors effectively. 
3. Special Effects Integration: Redlab Agency incorporated special effects into the website, enhancing its aesthetics and interactivity. These effects contribute to a dynamic and engaging user experience, leaving a lasting impression on visitors. 
4. Personal Account Development: One of the standout features of the website is the personalized user account functionality. Users can conveniently track the status of their orders using a unique order number and access detailed information, including uploaded files associated with their orders. 
5. Integration with 1C: The personal account functionality is seamlessly synchronized with 1C, streamlining order management processes and ensuring data consistency across systems. This integration enhances efficiency and reduces the likelihood of errors in order processing. 
6. Ongoing Improvements and Support: Beyond the initial development phase, Redlab Agency continues to provide valuable support by implementing improvements to the website and assisting our team with any issues or modifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased User Engagement: Implementing frontend effects and a visually appealing design has likely led to increased user engagement metrics, such as longer time spent on the website and lower bounce rates. 
2. Improved User Experience: The development of a personal account feature allows users to easily track the status of their orders and access relevant information, leading to a smoother and more satisfying UX.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was great! It was very pleasant to communicate with the project managers. All tasks were completed according to deadlines.

What was your primary form of communication with Redlab agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

"Attention to detail, optimisation and clean code — the three pillars redlab stands on" - and it`s true

Are there any areas for improvement or something Redlab agency could have done differently?

It is clear that there is always room to grow and develop, but everything is good

BACKGROUND

Please describe your company and your position there.

Founder/ CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Redlab agency, and what were your goals?

I hired Redlab to build a custom website that would have the capability to have HIPPA-secure asynchronous healthcare visits for a telemedicine company getzeuss.com. Build a subscription billing system without using stripe. Users have to be able to manage their membership and account.

SOLUTION

How did you select this vendor and what were the deciding factors?

I developed many web and mobile app projects so I interviewed many developers. I deleted them based on their knowledge and also some good references.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started by designing the flow and creating wireframes. We picked solutions and plug-ins we wanted to use. They helped me find reasonable solutions for this very custom project, as no platform supports asynchronous telemedicine with e-commerce, so it had to be custom build.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a lead developer and few designers from their team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is working great and driving sales, and revenue.

Describe their project management style, including communication tools and timeliness.

We use loom for communication a lot since there is a time difference. They always very clear about the time lines and pricing.

What did you find most impressive or unique about this company?

The depth of the knowledge and work ethic.

Are there any areas for improvement or something they could have done differently?

There can be a language barrier, so it could take a little longer to explain an issue. However, if that happened, we scheduled a zoom call, and we’re able to solve it.