Great software… because we put People first

Future Processing - A Technology Partner

We allow clients from all over the world to solve their business problems through technology and thus transform their businesses.

We do this by expertly delivering complex solutions at every stage of the software production process: from analysis of needs and design of the product, through development, to its support and maintenance.

We are based in Poland, right in the centre of a vast IT talent pool.

Future Processing at a glance

  • founded in 2000, we remain a privately-held company  
  • over 900 employees in 2018
  • Microsoft Partner since 2007
  • ISO 27001:2013-certified software developer
  • winner of the GSA's Outsourcing Service Provider of the Year 
  • member of the FP Space consortium

Services

bespoke software development / mobile, web and desktop app development / database services, Machine Learning & BI solutions / analysis & design / cyber security / system modernisation / IT system integration / support & maintenance / technical consultancy / medical imaging / hardware capabilities through FPInstruments / machine vision capabilities through Adaptive Vision / Earth Observation application development / Smart City

Products

  • SmartFlow (www.smart-flow.eu/en) - system for monitoring city water supply networks
  • Intra (www.intra.hr) - a modern intranet platform
  • Civico (www.civico.pl) - ML-based smart CCTV monitoring
  • Adaptive Vision (www.adaptive-vision.com/en/) - ML-based industrial vision system

Sectors

automotive / healthcare / fintech / insuretech / construction & property / Smart City / IT / space / NGO / others

See websites: www.future-processing.com and www.startnearshoring.com

 
$25,000+
 
$25 - $49 / hr
 
250 - 999
 Founded
2000
Show all +
Gliwice, Poland
headquarters

Portfolio

Key clients: 

Tenneco | The Linde Group | Valeo | Thomas Miller | Parkeon | ista | KMD | Steamship Mutual | UK Power | Allocate Software | TechSoup   ||  Case studies and video references are available here: www.future-processing.com/clients and https://hubs.ly/H0gCTF00

Cambridge Computed Imaging Ltd about Future Processing

An interview with Mike Hayball, CEO of Cambridge Computed Imaging Ltd (CCI LTD)

Read the case study here: https://www.future-processing.com/client/cambridge-computed-imaging-ltd/

 

An interview with Craig Kritzinger, IT Director for Staffcare

Read the case study here: https://www.future-processing.pl/client/staffcare-limited

An interview with Paul van Haver, Vice President of TechSoup

Read the case study here: https://www.future-processing.com/client/techsoup

An interview with Graham Perry, Business Unit Director at iSite

Read the case study here: https://www.future-processing.com/client/isite

An interview with Owen Griffith, Managing Director, Parkeon

Read the case study here: https://www.future-processing.com/client/parkeon/

An interview with Tom Horvei from Altiweb

Read the case study here: https://www.future-processing.com/client/altiweb-as

 

Watch the video and discover how we helped our Client, FareShare, develop a cloud-based solution that will help in the day-to-day operations of their warehouses and reflect the way they operate.

Read the case study here: https://www.future-processing.com/client/fareshare


 

Reviews

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Outsourcing for a Software Company

"The team is cutting-edge in their space and takes ownership of their work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
2016 - Ongoing
Project summary: 

Future Processing augments development resources on an ongoing basis. They have recently built a platform’s functionality and architecture design. The team has been working with preexisting coding.

The Reviewer
 
11-50 Employees
 
United Kingdom
Director, Software Company
 
Verified
The Review
Feedback summary: 

The platform has received positive feedback from internal stakeholders for its user-friendly design and functionality. Innovative and effective, Future Processing is a proactive partner. They create value with a collaborative approach and timely work.

BACKGROUND

Introduce your business and what you do there.

I’m the director of development for a software provider in the workforce management space. A medium-sized company in a larger group, we are based in the UK and have international clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Processing?

Future Processing is our primary development partner. They augment our internal development team for multiple projects.

SOLUTION

What was the scope of their involvement?

The team is building out our platform’s functional capability and technical architecture. Services for the full-stack development include testing, architectural design, and implementations. Predominantly, they are building on top of existing code for this piece of software; our team had the core functionality and original architecture in place at the start of the project.

What is the team composition?

The team comprises about 20 people including an account manager and team lead. The former handles the business side while the latter runs the day-to-day operations. There are also sub-team leads, lead developers, and then developers and QA specialists within each team.

How much have you invested with them?

We currently spend approximately £700,000 ($929,642 USD) per year.

What is the status of this engagement?

We started working with Future Processing 6–7 years ago, but this project began in 2016. The partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Future Processing implements changes quickly and delivers quality work. The code is well architected and structured. Internal stakeholders find the functionalities user-friendly. We track progress via the user stories and backlogs.

How did Future Processing perform from a project management standpoint?

The team works in scrum. We use the Visual Studio Team Foundation Server. The product owner manages the backlog and the team executes on each item that’s tracked in the repository.

What did you find most impressive about them?

Future Processing is as effective as I would expect an internal team to be. Previous outsourcers have only acted on our functional specifications and design documentation. But with Future Processing, we experience an engaged partnership. This relationship enables us to express our vision and objectives while the team collaborates on design.

Are there any areas they could improve?

No, the staff is proactive and responsible. However, Future Processing does allow their staff to move from one project to another. That setup makes it harder to keep workers sustained on less interesting projects, such as those with technical data or legacy technologies. They may not be the best outsourcing solution for grunt work.

Do you have any advice for potential customers?

The team is cutting-edge in their space and takes ownership of their work. I highly recommend hiring them because they ensure proper partnerships.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Although our team isn’t focused on deadlines, they work extra hours to ensure timely deliveries.
  • 4.0 Cost
    Value / within estimates
    They provide good value for money. There are cheaper outsourcers, but I haven’t benchmarked the team against them.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design and Dev Partnership with FinTech Company

"Future Processing offers an in-depth knowledge pool that has been invaluable to us."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jul 2018 - Ongoing
Project summary: 

Future Processing revamped a SaaS fintech platform. They updated the code from VB6 to Java, made an AngularJS user interface, and used microservices to redo the structure. They now provide development support.

The Reviewer
 
51-200 Employees
 
London, United Kingdom
Kishore Patel
CTO, Demica
 
Verified
The Review
Feedback summary: 

The updated platform launched and received praise from stakeholders. Future Processing provides high-level and specialized expertise to supplement an in-house team. They deliver top-notch products and provide frequent updates on a regular basis. Customers can expect a reliable and responsive team.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at Demica. We provide a fintech SaaS platform used by major banks to provide working capital to businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Processing?

We engaged Future Processing to replatform our SaaS platform–written in Visual Basic 6 (VB6)–using newer technologies.

SOLUTION

What was the scope of their involvement?

The project was unusual because we didn’t want a like-for-life solution. Future Processing designed and architected the software from its UX experience to its structure and codebase. The team built the system using agile practices. They also worked closely with me to determine the technical architecture and how it needed to interact with existing services.

The SaaS platform now uses microservices. Future Processing wrote the code in Java with an AngularJS user interface.

What is the team composition?

We first worked with a small team comprising a project manager and four designers. As the project progress, Future Processing assigned us a business analyst, a technical architect, and four people devoted to QA. The team has now grown to 45 people.

How did you come to work with Future Processing?

We were searching for a Java development partner. Onshore vendors fell outside our budget, so we looked into two nearshore firms in Poland. They each came back with proposals, and Future Processing offered the best plan.

How much have you invested with them?

We’ve spent $1 million–$5 million so far.

What is the status of this engagement?

We started working together in July 2018, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve started using the updated platform and demonstrating it to large, multinational banks in Europe. It’s received very positive feedback so far. Future Processing gave us the scalability we were looking for. We’ve engaged their team as a long-term development partner going forward. They developed a rearchitected system rapidly and supplemented our internal team with specialist skills.

How did Future Processing perform from a project management standpoint?

We’re highly satisfied with their communication, documentation, and overall responsiveness. We visit them every six weeks for workshops. Our in-house project manager interfaces with their project manager regularly, and I have weekly calls with their business analyst. We collaborate via Slack and Jira.

What did you find most impressive about them?

Future Processing offers an in-depth knowledge pool that has been invaluable to us. They supplement our team’s development project and specializations.

Are there any areas they could improve?

Nothing comes to mind. We’re highly satisfied with their work.

Any advice for potential customers?

We’ve found it helpful to have a proxy project owner on both our team and theirs. I serve as project owner on my side and interact directly with someone who acts a subject matter expert on the Future Processing team. This process streamlines our communication.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Software Dev for Healthcare Consulting Firm

“They’re some of the most knowledgeable developers I've ever worked with.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
March 2017 - Ongoing
Project summary: 

Future Processing developed a web application from scratch using SQL Server, Azure, AngularJS, and Cervalis.

The Reviewer
 
51-200 Employees
 
United Kingdom
Director of Products, Healthcare Software
 
Verified
The Review
Feedback summary: 

Future Processing’s development established a platform on which to build long-term success. Delivering on time and on budget, their highly-skilled staff have integrated well with the team. They’re dedicated to both successful products and to achieving greater business objectives.

BACKGROUND

Introduce your business and what you do there.

I'm the product director for a medical consultancy and software firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Future Processing?

We’re a young company and wanted to mature some of our platforms and products by moving them to software form. We wanted to develop a web application from a commercial product that supports business planning for healthcare services.

SOLUTION

What was the scope of their involvement?

Future Processing built our web application from scratch. It was full Microsoft stack development using SQL Server and Azure for databases and storage. It has AngularJS on the frontend. They built a web API using Cervalis. We discussed the best technologies to use and decided together.

What is the team composition?

It varies across the project but we generally work with eight people including two QAs, four senior developers, and a team leader.

How did you come to work with Future Processing?

We looked at a range of companies that could meet our software requirements. We searched online and via Clutch, and received some word-of-mouth referrals. Based on our criteria—including cost, aptitude, technology use, and people—Future Processing came out on top.

What is the status of this engagement?

We started working together in March 2017 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

had a positive impact on the company in terms of our outlook. They’ve given us a platform to build on. They work in a way that ensures anyone can potentially pick up the project at any time; the product is completely independent and they don’t lock you into their firm. That means we have a full-fledged platform that we can build on as a firm. We’re also starting to mature other products.

How did Future Processing perform from a project management standpoint?

They offer an option to run the team for your independently but we chose a model that has me run the team. We use Jira and they’re top-notch with communication and responsiveness as well as documentation. It's been a very positive experience overall. In the first stage of the project to get to MVP, they successfully finished on time, to budget and with the required feature set complete. That’s quite unique.

What did you find most impressive about them?

The first thing that stands out to me is the quality of the individuals in the team. They’re some of the most knowledgeable developers I've ever worked with. They have the aptitude to ensure the project’s success. They care about the success of the product but also of the company. They feel integrated into our team and have a stake in it. They have a genuine interest in building something that will meet our goals.

There’s also a personal element. It’s not with some other firms where you have no idea who’s developing your software and hardly ever see them. I know each and every member of the team very well. That’s the biggest thing for me.

Are there any areas they could improve?

They’ve asked me this themselves and I don’t have much to say on it. It took us a lot of work to get the contract in place so that could be one thing they might improve.

Do you have any advice for potential customers?

Don’t go to them with a packaged product. Instead, use their BA and UI teams, which are very strong. They’ll be able to help you identify your actual requirements, which might be different from what you think.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They’re quite expensive.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile Development For Business Services Firm

"Their QA department and methodology is one of the best I've seen."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
Project summary: 

Future Processing built a PHP-based platform for a business firm. Other projects have involved front- and back-end development, UI/UX design and mobile development for iOS and Android.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Tom Horvei
Founder & Portfolio Manager, FYGO Value, Ltd.
 
Verified
The Review
Feedback summary: 

Over a relationship of one and a half years, none of Future Processing's projects have failed to exceed expectations. The team's main strengths were their rigorous quality assurance procedure, their business acumen, and their intelligent allocation of team resources.

BACKGROUND

Please describe your organization.

We work in business development. We help companies find service providers like Future Processing, for example.

What is your position?

I am the founder of the company. In most cases, I'm also the project manager from the client's side while also managing the business development side of the project.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Future Processing?

One of the first projects we did with them was a custom software project. A company wanted to develop new business-to-consumer software.

We looked around for a company of a certain size. Our experience is that the bigger the company, the better it usually is at internal training of the staff, and holding boot camps. Future Processing confirmed to us that this was something they did a lot, actually. I have seen few companies be that active in internal boot camping. They really keep their staff well trained. Also, we wanted somebody who had a very clear image of project methodology, and how to manage an IT [information technology] project, and how to set roles and expectations. Mainly for those reasons, we chose Future Processing at that time.

SOLUTION

Please describe the scope of their involvement in detail.

Future Processing was in charge of deciding which platform and technology we would use for the project and they decided on a PHP-based solution. This was something that scared the more conservative individuals among us because we thought PHP was a hobby thing that you would do in your room, and that you needed Java or .NET to think bigger or create more sustainable structures. Future Processing did a very good job convincing us that PHP had grown since we last updated ourselves.

We have expanded the scope of their involvement to include several mobile projects. They developed both a mobile front-end and then a dynamic back-end. They've used several technologies in the back-end. We've also done a couple e-commerce projects. The mobile projects were for iOS, Android, and mobile Web.

For the very first project, we brought our own designer. What we saw was that when Future Processing started doing testing with their internal UX [user experience] team, we got very good input. The UX/UI [user interface] bit has really impressed me, more than I thought it would from the beginning.

How did you come to work with Future Processing?

Our researcher came up with a list of potential development companies. We knew we wanted to go east to save money. I have done a tremendous amount of outsourcing projects, so I knew back then that the cultural aspect is vital for project success. For this reason, Poland, with its mix of informal flexibility and also the German work ethic and precision, appealed to me. Based on that, they came up with a shortlist of Polish partners. From that shortlist, Future Processing stood out in every way, in terms of their size as well as other things.

Could you provide a sense of the size of this initiative in financial terms?

I would estimate it to be a €1.5 million [approximately $1.6 million] investment so far, and growing.

What is the status of this engagement?

The relationship is very much ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The biggest project we've done there reached about 2,200 story points [Scrum methodology for establishing milestones], and it's still going on. That is during about 18 months of development, with a five-person team. I can't fish out an accurate number of projects we've done with them at the moment. Each and every project has been a success, though.

How did Future Processing perform from a project management standpoint?

We were assigned a project manager in addition to several developers. The team project manager is responsible for documentation. Sometimes we will bring in a QA [quality assurance] specialist or somebody from business analysis if they have a backlog because we find that they handle that way better than us or the client. Their QA department and methodology is one of the best I've seen. QAs can be a pain in the back sometimes, but they have really brought our projects forward.

What distinguishes Future Processing from other providers?

They're really proud of the strength and talent of their QA. I think that what makes Future Processing unique is how they're doing internal QA conferences, and how they keep honing their model of how to integrate more effective QA into their core development team.

In hindsight, are there areas in which they could improve, or things you might do differently?

I felt that they did not have a good model for price estimations. It's difficult to estimate a project that is supposed to be agile, but we saw that, sometimes, they would use a team for estimating the project and then the project would be sent to another team. This caused a lot of frustration, because the estimates were way off. Sometimes, it would say 56 man-days, and it turned out to be more than 100. They are getting better now. One of their ways of solving the problem is to force the customer to do a pre-project.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer