What evidence can you share that demonstrates the impact of the engagement?
There’s a huge difference between the old website and the new one in terms of usability.
Not only have all of the blog posts been migrated, but we now also have new types of content pages specifically optimized for search engines.
We can already see the difference internally, as we are now able to change anything we want on the website very quickly. The modularity allows us to design new types of pages or content. Migration also went rather smoothly, as we didn’t experience a single downtime while making the transition from the old environment to the new one.
How did SapientPro perform from a project management standpoint?
They were very autonomous for the pilot project, but for the second phase, we were in close contact to make sure everything rolled out properly. I really appreciated that approach. We agreed at the beginning that every week they’d give us an update of all the changes they’d made to the website. On their end, they used Redmine and gave us access to a staging server, so we were able to see the changes in real-time.
They were quite agile as well. For most of the deeper modification and advice, it was one-on-one communication with Max. He was always available on Slack, but we also had a couple of calls together. They uploaded the code to their GitHub account so our own developers could keep track. Even on the technology side, they’d advise us on plugins in order to save us from adding hours of development. They helped us save money by being really proactive.
What did you find most impressive about them?
The freelancer we had was maintaining the current environment. We also asked him to create a new page and develop a new environment. Our engagement with him was a bit over a year. In a fraction of that timeline (about a third of that time), SapientPro was able to do way more in a very high-quality manner. They’re extremely precise. I wouldn’t say to a fault, but almost. They’re highly technical. That made our whole website faster and efficient. It was a project to get done in three months incorporating the migration.
What separates SapientPro from others is the quality of the code and communication. They’re very present, and we felt heard as a company. They were really striving for the best they could in making sure we’d be on par and not lose any time. They’re dedicated and have competitive prices.
Are there any areas they could improve?
They were always implementing things as they were written in the document we came up with. If it was too blurry, they’d ask questions. We used Zeplin.io to share our designs, but the tool doesn’t incorporate animations. As a result, sometimes the pages created would end up not behaving the way we wanted in the end. An easy fix to that would simply be for them to ask more questions when they’re not sure or wonder why some design features behave the way they do.
Do you have any advice for potential customers?
If you think there are things you take for granted, dive a bit deeper into conversation with them, as you won’t necessarily see the same thing. Ask more questions or be more precise in your intentions.