Dotsquares

BACKGROUND

Please describe your company and position.

I am the Director of Fmcg Markets

Describe what your company does in a single sentence.

E commerce 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• I had the pleasure of working with Dotsquares to develop an application

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

High ratings

How many teammates from Dotsquares were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am thoroughly impressed with their professionalism and support. From the very beginning, the team was exceptionally friendly and approachable, ensuring a smooth and collaborative experience.  A special mention goes to Divya, Shalishes, Shubham, and Kishan, who were incredibly supportive throughout the process. Their expertise, responsiveness, and dedication to delivering quality work were truly commendable.  I highly recommend Dotsquares to anyone seeking a reliable and professional development team. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team successfully delivered an application that met the initial project requirements. All desired features were implemented, showcasing their technical expertise and understanding of the project goals.

The project was completed within the agreed timeline, reflecting the team's efficiency and strong project management skills. Meeting deadlines was critical for maintaining the planned launch schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by Dotsquares was exemplary. They demonstrated exceptional organizational skills and ensured that every phase of the project was handled efficiently. Deliverables were consistently provided on time, reflecting their strong commitment to deadlines and meticulous planning.

The team was highly responsive to my needs throughout the project. They maintained clear and open communication, providing regular updates and seeking feedback to ensure the project aligned with my expectations. Any changes or additional requirements were addressed promptly and professionally, showcasing their flexibility and client-focused approach.

Overall, their project management was smooth, reliable, and tailored to deliver outstanding results. This level of responsiveness and timeliness made the entire process stress-free and highly productive.

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Dotsquares was their unwavering dedication to client satisfaction and their personalized approach to every aspect of the project. The team went above and beyond to ensure my vision was brought to life, showing a genuine commitment to understanding and fulfilling my requirements.

Dotsquares exceptional communication and collaborative mindset set them apart. They consistently provided updates, sought feedback, and adapted quickly to changes, ensuring that the project remained on track and aligned with my goals.

Additionally, the team's expertise and professionalism were evident in their ability to deliver a high-quality product within the agreed timeline. Their friendly demeanor, attention to detail, and proactive problem-solving made the experience not only successful but also enjoyable. This combination of technical skill and outstanding customer service truly makes Dotsquares unique.

Are there any areas for improvement or something Dotsquares could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Professor of Department of Mathematics, Temple University

Describe what your company does in a single sentence.

Department of Mathematics, Temple University

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Build a web-based event management system dealing with multiple seminars, conferences and accommodating a large number of users of different type
• Create a flexible syllabus builder system accommodating dynamically changing teaching assignments and variable number of users of different kind
• Make sure that the two systems above also accommodate the historic databases of past events and past course syllabi

SOLUTION

How did you find Dotsquares?

Referral

Why did you select Dotsquares over others?

Referred to me

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary objective of this project is to enhance the syllabi and event functionality of the existing
Mathematics Temple University website (https://math.temple.edu/).
• The website will be hosted separately from Temple University's environment, allowing Temple's
members to manage it more easily and independently on the backend. Specifically, our focus will be
on optimizing the syllabi and event features while ensuring continuity for users.
• The key users of this project are: User, Sub-Admin & Admin
o User (Students): Users will be able to search for courses, syllabus materials, and other
educational resources.
o Sub-Admin (University Members or Professor): Sub-admin will be able to manage syllabi,
events & seminar according to their access provided by the Admin.
o Admin (Owner of the website/university): Admin will be able to manage user accounts, roles
& permissions management, and access levels and oversee the overall functionality of the
website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of the two systems and web deployment at https://templemathematics.us/

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The mathematics department of Temple University has hired Dotsquares to recreate two functionalities of our former website, which was being decommissioned by the university. Specifically, we needed an event management system that would accommodate conference organization, as well as 10 seminars run by the department and organized by various students and faculty, and a syllabus creation system linked to a syllabus database. Both features required management of large number of users with dynamically changing teaching assignments and roles. The company has delivered a fully functional Drupal-based system with no loss of features in both functionalities compared to the old one. The Dotsquares team consisting of Divya, Kamlesh, and Ritesh was extremely responsive to all feature requests and questions, has conducted real time Microsoft Teams sessions with us to make sure that every feature works properly and to customer's satisfaction. Each feature or modification request was accommodated swiftly and precisely. In preliminary testing the finished system was stable and responsive. 

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Cannot judge. I had no experience with anything like this and cannot compare.

Are there any areas for improvement or something Dotsquares could have done differently?

The company has not asked a single question before going ahead with implementation. We would have preferred the developers ask what the customer wanted before they implement the interface. The communication mode was customer describing desired changes, followed by implementation, until the resulting system conformed to most customer requirements. 

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of Samuel Son & Co

Describe what your company does in a single sentence.

Samuel Son & Co is a leading manufacturer, processor, and distributor of metals and industrial products, offering a wide range of services and solutions across North America.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Revamp Our 17 Brand Websites and 1 Corporate Website with new design
• New CMS

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Dotsquares were assigned to this project?

10+

Describe the scope of work in detail. Please include a summary of key deliverables.

Dotsquares was an amazing partner in the development of our new website (which was actually 17 websites). From the beginning of our relationship, they were keen to do the best job possible and were amazing at adhering to our many many requests and revisions. They worked with us from the design phase of the frontend, to the backend CMS. They guided us through creating our own customized CMS on the Drupal platform and engaged many cross-functional teams both on their side and ours to get everything done and ready to go for launch. We would like to thank everyone involved and are more than happy to continue our strong relationship on future projects.

Anything Dotsquares says they can do, they will do at the highest possible quality and most efficient timing. Thank you for the amazing work everyone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website has a cleaner look, operates at least 60% faster and navigation is so much easier to use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dotsquares used various tools to keep our project on track. They were always reaching out to us regarding timelines and updating us on the status of deliverables. Whenever we had urgent requests, they made sure to address them ASAP and we're very happy with the quality, urgency and efficiency of their work.

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to add team members, resources, provide additional solutions and work with our team to get problems solved. 

Are there any areas for improvement or something Dotsquares could have done differently?

They were really great, no specific areas for improvement.

BACKGROUND

Please describe your company and position.

I am an executive of W1 Analytics Limited

Describe what your company does in a single sentence.

Creators of a financial data analytics platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Redesign our website to make it look professional and appealing
• Rebuild the website on a CMS platform
• Enhance security and robustness

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• Good value for cost
• Responsive and motivated

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Redesign the website to make it look more appealing and professional.
• Rebuild the website by implementing it on a robust CMS framework. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivered great mockups with new design by working together with us and really taking our detailled feedback into consideration. 
• After the mockups were agreed the new website was implemented on the Drupal CMS framework.
• Implementation of this complex project occured on time and on budget thanks to the Dotsquares team. 
• Provided further assistance with deployment of the website even after the project was completed. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was exceptionally professional and had a proactive project manager who coordinated with the developers. They responded to our specific and complex needs in great detail. 

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

• Professionalism
• speed of turnaround
• great design
• pleasant to work with
• value for money. 

Are there any areas for improvement or something Dotsquares could have done differently?

I was very satisfied in general with all areas. Some tiny details in the implemented website could have been better, but given the short timeframe this is to be expected, and these small improvements will be easy for our in-house team to make. 

BACKGROUND

Please describe your company and position.

I am the Maxol Marketing of Maxol

Describe what your company does in a single sentence.

Maxol is a convenience forecourt retailer on the Island of Ireland with a network of 242 branded service stations, Maxol is one of the most recognised fuel & convenience retail brands in Ireland.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Modernise and fully redevelop our website
• provide an enhanced user interface and experience
• User friendly CMS system that can provide great functionality and flexibility for future developments

SOLUTION

How did you find Dotsquares?

Referral

Why did you select Dotsquares over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Tender Process - preferred vendor

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of this project was to modernise the user interface, providing a better performing and easy to navigate website improving the user experience. We required a content management system that is user friendly, providing improved functionality and flexibility for future expansion and website developments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New Website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

“Following a competitive tendering process, Dotsquares were chosen as our trusted partner on our website development project. The team's knowledge, effective project management, support and commitment to timelines were invaluable to completing the project successfully.

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive advice and collaborative approach add significant value to the positive outcome of the new website.

Are there any areas for improvement or something Dotsquares could have done differently?

Not really, overall Dotsquares proved to be a reliable and skilled partner and we look forward to continuing our partnership with them. We would recommend their services to any company in need of a proficient web development team.

BACKGROUND

Please describe your company and position.

I am the Owner/Director of SAL Marine

Describe what your company does in a single sentence.

We supply the Marine Leisure and Commercial market sectors with a range of premium products and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Increase search engine rankings
• Improve onsite content
• Improve site stability and function

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

Previously completed projects matched our requirements

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To build and new Ecommerce store that would hold 130,000 part numbers as well as show case services with the ability to open trade and retail accounts and manage different levels of discounts and payment methods. 

The platform had to be integrated into our internal management system and show live stock levels and updates. For SEO - research competitor websites for function and content, to review and analyse google keywords and analytics to build an SEO plan that would enable our brand to out preform others and give maximum online exposure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First year increase in completed online sales transactions off 250% and an average year early increase of 22%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project started slow due to the technical nature of the project and us learning to work together but as time went on we became one team and Dot squares became instantly responsive to any issues once the site went live. Due to the multiple they have SEO, Server, front end dev, back end dev, project management everything is taken care of in one place. 

This has proven to be a massive asset and they have become an extension of our internal team, integrated though MS Teams directly with our staff.

What was your primary form of communication with Dotsquares?

Email or Messaging App

What did you find most impressive or unique about this company?

Due to the multiple they have SEO, Server, front end dev, back end dev, project management everything is taken care of in one place.

Are there any areas for improvement or something Dotsquares could have done differently?

After the initial agreement and award of the project, coms could have been better. Progress meetings would have ensured that the vision and goals were understood by all. The initial agreement was some time ago now as the project expanded beyond initial brief and I have seen a great improvement of the management and coms across the whole team.

BACKGROUND

Please describe your company and position.

I am an executive at WM

Describe what your company does in a single sentence.

e-commerce store selling food

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Take over and support my private app

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Pricing fits our budget

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Dot Square has truly been a lifesaver for me. They took over an app that they didn't originally create, and their support has been nothing short of exceptional. What sets them apart is their unwavering commitment to going the extra mile. They've consistently extended their assistance beyond regular hours, even during weekends, and have always been quick and courteous in their responses. 

Notably, Shikhar S, our dedicated Project Manager, has been an absolute driving force behind our project's success. His leadership, attention to detail, and proactive approach have been instrumental in achieving our goals. Shikhar's ability to understand our unique needs, communicate effectively, and navigate challenges has made our collaboration with Dot Square a truly remarkable experience. 

In addition to Shikhar, I'd like to commend Sunil K, Divyajeet S, Basant K, and the entire AU team for their outstanding contributions. Dot Square has exceeded my expectations in every way, and I am very happy with their support and dedication to our project. They have my highest recommendation!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

every task created was completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every task was delivered on time or quicker and mostly done via skype

What was your primary form of communication with Dotsquares?

Email or Messaging App

What did you find most impressive or unique about this company?

the people I work with like Shikhar S are always happy to help me.

Are there any areas for improvement or something Dotsquares could have done differently?

We are delighted with Dotsquares' service; they have met all our needs.

BACKGROUND

Please describe your company and position.

I am an executive at OAKWOOD DOORS HUDDERSFIELD WEST YORKSHIRE

Describe what your company does in a single sentence.

Oakwood Doors & Spray Finishes Ltd

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Build new website

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

High ratings

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Two years ago, I embarked on my inaugural eCommerce journey, filled with enthusiasm and hope. Unfortunately, my initial experience was marred by the disappointment of working with several development companies that severely underestimated the project's complexity and ultimately failed to deliver on their promises. They not only overcharged but also fell far short of completing the task at hand. 

In my frustration, I turned to Dotsquares with a partially built website riddled with bugs and serious architectural flaws. To my amazement, they swiftly addressed and rectified every issue within a matter of weeks. Throughout the journey, we encountered numerous challenges in building the site, yet Dotsquares consistently demonstrated their ability to find solutions, whether through ingenious fixes or by crafting custom code tailored to our specific needs. 

This year, Dotsquares proactively presented a proposal to rebuild our site, aiming to elevate it to even greater heights. Upon our agreement, they wasted no time in executing the project, managing to have it up and running within a remarkable 9-10 weeks, all without causing any downtime to our site. I am immensely grateful to Avanish and his team of dedicated developers for their exceptional expertise and unwavering commitment to our success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive to our needs throughout the engagement.

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

Willingness to help launch and build the new site

Are there any areas for improvement or something Oakwood Doors & Spray Finishes Ltd could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Senior Product Manager of upGrad

Describe what your company does in a single sentence.

upGrad is South Asia’s largest higher EdTech company. With the latest technology, pedagogy, industry partners and world-class faculty, we create immersive online learning experiences for our learners globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Building upGrad International Websites on HubSpot facilitating Sales,Operations and Marketing teams with unified platform

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

Referred to me

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built all the upGrad international websites on HubSpot with integrated Sales and Marketing funnels and having a single platform solution for all business operations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enabling Sales and Marketing teams to increase conversions from Visitor to Lead and Lead to Paid learner, and also building region-specific websites to provide enhanced experience to learners.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team has end-to-end knowledge of the impact HubSpot can bring to the project and they are very customer-obsessed, making sure to get things right for the customers and users. It's a true pleasure working with the team.

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

Team members have shown endless commitment to the project and are helping us create a fully customizable and scalable website solution

Are there any areas for improvement or something Dotsquares could have done differently?

Nothing is particular, team members have been at par with their delivery and commitment.

BACKGROUND

Please describe your company and position.

I am the CTO and Co-founder of a car rental company

Describe what your company does in a single sentence.

Car rental business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Develop a prototype app (mvp)
• Develop an admin panel to control app users
• Set up tech infrastructure

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To develop a MVP for our business so that we can start running a pilot with real-life customers.Key deliverables included: 

1. App 
2. Web app (admin panel) 
3. Tech Infrastructure

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of an iOS app and web panel

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Team worked hard to deliver items on time. Of course some delays happen but this is natural. We were in constant communication with PM and Technical lead. Very open to our suggestions and was a great working experience.

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by the dedication of the team and their willingness to support us in problem-solving and general professionalism.

Are there any areas for improvement or something Dotsquares could have done differently?

We were delayed quite a bit because i think there was a misunderstanding of one of the technologies (3rd party device) and how it was supposed to work + communicate with our app. Had that been resolved early on then we'd be delivered on time.