Dotsquares

BACKGROUND

Please describe your company and position.

I am the VP of The Script Craft

Describe what your company does in a single sentence.

https://www.thescriptcraft.com/about-us

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Website & App Development

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Dotsquares were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Review: Vision-X Feature Development - A Resounding Success!

We are writing this review with immense appreciation for the exceptional work done by the tech development team in bringing our groundbreaking "Vision-X" feature to life on our website. This feature has already garnered significant positive feedback and is proving to be a game-changer for our users. The seamless integration, intuitive design, and robust functionality of Vision-X are a testament to the dedication, skill, and collaborative spirit of everyone involved.

We would like to specifically acknowledge the invaluable contributions of Tarun, Project Manager. Tarun's meticulous planning, proactive communication, and effective leadership were instrumental in keeping the project on track and ensuring a smooth development process. His ability to anticipate challenges and facilitate seamless collaboration between the development team and other stakeholders was truly commendable.
The core of Vision-X lies in the brilliant execution of our talented development team, comprising:
 * Shailendra
 * Dushyant
 * Chandrabhan
 * Chandan
 * Pradeep

Each member of this team demonstrated exceptional technical proficiency, problem-solving skills, and a strong commitment to delivering a high-quality product. Their attention to detail, innovative thinking, and tireless efforts in coding, testing, and refining the feature have resulted in a truly outstanding user experience. The stability and performance of Vision-X are a direct reflection of their hard work and expertise.

Finally, we would also like to thank Shraddha, Head of Sales, for her crucial role in championing the Vision-X initiative and ensuring its alignment with our overall business objectives. Her insights and understanding of market needs were vital in shaping the feature's direction and ensuring its relevance to our target audience.

In conclusion, the successful launch of the Vision-X feature is a significant achievement, and it would not have been possible without the collective talent and dedication of the Vision X team and the entire development team. We are incredibly grateful for their hard work, commitment, and the exceptional outcome they have delivered. This collaboration serves as a shining example of the talent and dedication within our organization.

Sincerely,
Team 
The Script Craft 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Good

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good & Satisfied

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

Tech Support

Are there any areas for improvement or something Dotsquares could have done differently?

Will notify later 

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Think Renewable

Describe what your company does in a single sentence.

We provide end to end solar and battery services, helping our customers save on their bills and contribute positivley to cleaner and greener energy production.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• CRM optimisation and rebuild
• Website audit and online marketing strategy development

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Dotsquares were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Streamlining of CRM data entry from multiple lead sources
• Integration of third party platforms and services into CRM platform
• Improvements to UI and UX
• API and data mapping from various sources
• Simplifying and restructuring workflows and automations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Clear deliverable milestones outlined before the commencement of work
• Regular daily and weekly updates
• Testing and bug fixes before implementation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team worked well within the agreed timeframe, provided real time updates and regular check ins to dicsuss any challenges or changes to the original scope before implementation.

What was your primary form of communication with Dotsquares?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The level of communication was very good, the team was personable and made the process of getting our work from concept to creation was well executed.

Are there any areas for improvement or something Dotsquares could have done differently?

Just to have product demonstrations planned out ahead of time, some of the demo's were not as smooth, but overall the team always worked towards providing the solution

BACKGROUND

Please describe your company and position.

I am the Business Owner

Describe what your company does in a single sentence.

Strata Management 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• For Customization

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Dotsquares were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To customise Zoho CRM and website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Data was available 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We would like to commend Dotsquares for the amazing work they did. We used them to do a very complex customization that included API`s and they achieved it. They had all the experts needed, they kept us up to date all the time, nothing was too much trouble and their structured approach with the whole process was very impressive and productive. We have now decided to ask them to take on another large project for us. I want to thank the team very much for your effort and professionalism and problem solving. - Best Regards Gary  

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We would like to commend Dotsquares for the amazing work they did. We used them to do a very complex customization that included API`s and they achieved it. They had all the experts needed, they kept us up to date all the time, nothing was too much trouble and their structured approach with the whole process was very impressive and productive. We have now decided to ask them to take on another large project for us. I want to thank the team very much for your effort and professionalism and problem solving. - Best Regards Gary  

Are there any areas for improvement or something Dotsquares could have done differently?

They did it very well so happy with the way it was done 

BACKGROUND

Please describe your company and position.

I am the Director of Fmcg Markets

Describe what your company does in a single sentence.

E commerce 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• I had the pleasure of working with Dotsquares to develop an application

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

High ratings

How many teammates from Dotsquares were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am thoroughly impressed with their professionalism and support. From the very beginning, the team was exceptionally friendly and approachable, ensuring a smooth and collaborative experience.  A special mention goes to Divya, Shalishes, Shubham, and Kishan, who were incredibly supportive throughout the process. Their expertise, responsiveness, and dedication to delivering quality work were truly commendable.  I highly recommend Dotsquares to anyone seeking a reliable and professional development team. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team successfully delivered an application that met the initial project requirements. All desired features were implemented, showcasing their technical expertise and understanding of the project goals.

The project was completed within the agreed timeline, reflecting the team's efficiency and strong project management skills. Meeting deadlines was critical for maintaining the planned launch schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management by Dotsquares was exemplary. They demonstrated exceptional organizational skills and ensured that every phase of the project was handled efficiently. Deliverables were consistently provided on time, reflecting their strong commitment to deadlines and meticulous planning.

The team was highly responsive to my needs throughout the project. They maintained clear and open communication, providing regular updates and seeking feedback to ensure the project aligned with my expectations. Any changes or additional requirements were addressed promptly and professionally, showcasing their flexibility and client-focused approach.

Overall, their project management was smooth, reliable, and tailored to deliver outstanding results. This level of responsiveness and timeliness made the entire process stress-free and highly productive.

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Dotsquares was their unwavering dedication to client satisfaction and their personalized approach to every aspect of the project. The team went above and beyond to ensure my vision was brought to life, showing a genuine commitment to understanding and fulfilling my requirements.

Dotsquares exceptional communication and collaborative mindset set them apart. They consistently provided updates, sought feedback, and adapted quickly to changes, ensuring that the project remained on track and aligned with my goals.

Additionally, the team's expertise and professionalism were evident in their ability to deliver a high-quality product within the agreed timeline. Their friendly demeanor, attention to detail, and proactive problem-solving made the experience not only successful but also enjoyable. This combination of technical skill and outstanding customer service truly makes Dotsquares unique.

Are there any areas for improvement or something Dotsquares could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Professor of Department of Mathematics, Temple University

Describe what your company does in a single sentence.

Department of Mathematics, Temple University

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Build a web-based event management system dealing with multiple seminars, conferences and accommodating a large number of users of different type
• Create a flexible syllabus builder system accommodating dynamically changing teaching assignments and variable number of users of different kind
• Make sure that the two systems above also accommodate the historic databases of past events and past course syllabi

SOLUTION

How did you find Dotsquares?

Referral

Why did you select Dotsquares over others?

Referred to me

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary objective of this project is to enhance the syllabi and event functionality of the existing
Mathematics Temple University website (https://math.temple.edu/).
• The website will be hosted separately from Temple University's environment, allowing Temple's
members to manage it more easily and independently on the backend. Specifically, our focus will be
on optimizing the syllabi and event features while ensuring continuity for users.
• The key users of this project are: User, Sub-Admin & Admin
o User (Students): Users will be able to search for courses, syllabus materials, and other
educational resources.
o Sub-Admin (University Members or Professor): Sub-admin will be able to manage syllabi,
events & seminar according to their access provided by the Admin.
o Admin (Owner of the website/university): Admin will be able to manage user accounts, roles
& permissions management, and access levels and oversee the overall functionality of the
website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The implementation of the two systems and web deployment at https://templemathematics.us/

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The mathematics department of Temple University has hired Dotsquares to recreate two functionalities of our former website, which was being decommissioned by the university. Specifically, we needed an event management system that would accommodate conference organization, as well as 10 seminars run by the department and organized by various students and faculty, and a syllabus creation system linked to a syllabus database. Both features required management of large number of users with dynamically changing teaching assignments and roles. The company has delivered a fully functional Drupal-based system with no loss of features in both functionalities compared to the old one. The Dotsquares team consisting of Divya, Kamlesh, and Ritesh was extremely responsive to all feature requests and questions, has conducted real time Microsoft Teams sessions with us to make sure that every feature works properly and to customer's satisfaction. Each feature or modification request was accommodated swiftly and precisely. In preliminary testing the finished system was stable and responsive. 

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Cannot judge. I had no experience with anything like this and cannot compare.

Are there any areas for improvement or something Dotsquares could have done differently?

The company has not asked a single question before going ahead with implementation. We would have preferred the developers ask what the customer wanted before they implement the interface. The communication mode was customer describing desired changes, followed by implementation, until the resulting system conformed to most customer requirements. 

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of Samuel Son & Co

Describe what your company does in a single sentence.

Samuel Son & Co is a leading manufacturer, processor, and distributor of metals and industrial products, offering a wide range of services and solutions across North America.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Revamp Our 17 Brand Websites and 1 Corporate Website with new design
• New CMS

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Dotsquares were assigned to this project?

10+

Describe the scope of work in detail. Please include a summary of key deliverables.

Dotsquares was an amazing partner in the development of our new website (which was actually 17 websites). From the beginning of our relationship, they were keen to do the best job possible and were amazing at adhering to our many many requests and revisions. They worked with us from the design phase of the frontend, to the backend CMS. They guided us through creating our own customized CMS on the Drupal platform and engaged many cross-functional teams both on their side and ours to get everything done and ready to go for launch. We would like to thank everyone involved and are more than happy to continue our strong relationship on future projects.

Anything Dotsquares says they can do, they will do at the highest possible quality and most efficient timing. Thank you for the amazing work everyone.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website has a cleaner look, operates at least 60% faster and navigation is so much easier to use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dotsquares used various tools to keep our project on track. They were always reaching out to us regarding timelines and updating us on the status of deliverables. Whenever we had urgent requests, they made sure to address them ASAP and we're very happy with the quality, urgency and efficiency of their work.

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to add team members, resources, provide additional solutions and work with our team to get problems solved. 

Are there any areas for improvement or something Dotsquares could have done differently?

They were really great, no specific areas for improvement.

BACKGROUND

Please describe your company and position.

I am an executive of W1 Analytics Limited

Describe what your company does in a single sentence.

Creators of a financial data analytics platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Redesign our website to make it look professional and appealing
• Rebuild the website on a CMS platform
• Enhance security and robustness

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• Good value for cost
• Responsive and motivated

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Redesign the website to make it look more appealing and professional.
• Rebuild the website by implementing it on a robust CMS framework. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivered great mockups with new design by working together with us and really taking our detailled feedback into consideration. 
• After the mockups were agreed the new website was implemented on the Drupal CMS framework.
• Implementation of this complex project occured on time and on budget thanks to the Dotsquares team. 
• Provided further assistance with deployment of the website even after the project was completed. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was exceptionally professional and had a proactive project manager who coordinated with the developers. They responded to our specific and complex needs in great detail. 

What was your primary form of communication with Dotsquares?

Virtual Meeting

What did you find most impressive or unique about this company?

• Professionalism
• speed of turnaround
• great design
• pleasant to work with
• value for money. 

Are there any areas for improvement or something Dotsquares could have done differently?

I was very satisfied in general with all areas. Some tiny details in the implemented website could have been better, but given the short timeframe this is to be expected, and these small improvements will be easy for our in-house team to make. 

BACKGROUND

Please describe your company and position.

I am the Maxol Marketing of Maxol

Describe what your company does in a single sentence.

Maxol is a convenience forecourt retailer on the Island of Ireland with a network of 242 branded service stations, Maxol is one of the most recognised fuel & convenience retail brands in Ireland.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Modernise and fully redevelop our website
• provide an enhanced user interface and experience
• User friendly CMS system that can provide great functionality and flexibility for future developments

SOLUTION

How did you find Dotsquares?

Referral

Why did you select Dotsquares over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Tender Process - preferred vendor

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The purpose of this project was to modernise the user interface, providing a better performing and easy to navigate website improving the user experience. We required a content management system that is user friendly, providing improved functionality and flexibility for future expansion and website developments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New Website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

“Following a competitive tendering process, Dotsquares were chosen as our trusted partner on our website development project. The team's knowledge, effective project management, support and commitment to timelines were invaluable to completing the project successfully.

What was your primary form of communication with Dotsquares?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive advice and collaborative approach add significant value to the positive outcome of the new website.

Are there any areas for improvement or something Dotsquares could have done differently?

Not really, overall Dotsquares proved to be a reliable and skilled partner and we look forward to continuing our partnership with them. We would recommend their services to any company in need of a proficient web development team.

BACKGROUND

Please describe your company and position.

I am the Owner/Director of SAL Marine

Describe what your company does in a single sentence.

We supply the Marine Leisure and Commercial market sectors with a range of premium products and services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Increase search engine rankings
• Improve onsite content
• Improve site stability and function

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

Previously completed projects matched our requirements

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To build and new Ecommerce store that would hold 130,000 part numbers as well as show case services with the ability to open trade and retail accounts and manage different levels of discounts and payment methods. 

The platform had to be integrated into our internal management system and show live stock levels and updates. For SEO - research competitor websites for function and content, to review and analyse google keywords and analytics to build an SEO plan that would enable our brand to out preform others and give maximum online exposure.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First year increase in completed online sales transactions off 250% and an average year early increase of 22%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project started slow due to the technical nature of the project and us learning to work together but as time went on we became one team and Dot squares became instantly responsive to any issues once the site went live. Due to the multiple they have SEO, Server, front end dev, back end dev, project management everything is taken care of in one place. 

This has proven to be a massive asset and they have become an extension of our internal team, integrated though MS Teams directly with our staff.

What was your primary form of communication with Dotsquares?

Email or Messaging App

What did you find most impressive or unique about this company?

Due to the multiple they have SEO, Server, front end dev, back end dev, project management everything is taken care of in one place.

Are there any areas for improvement or something Dotsquares could have done differently?

After the initial agreement and award of the project, coms could have been better. Progress meetings would have ensured that the vision and goals were understood by all. The initial agreement was some time ago now as the project expanded beyond initial brief and I have seen a great improvement of the management and coms across the whole team.

BACKGROUND

Please describe your company and position.

I am an executive at WM

Describe what your company does in a single sentence.

e-commerce store selling food

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Dotsquares to accomplish?

• Take over and support my private app

SOLUTION

How did you find Dotsquares?

Online Search

Why did you select Dotsquares over others?

• High ratings
• Pricing fits our budget

How many teammates from Dotsquares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Dot Square has truly been a lifesaver for me. They took over an app that they didn't originally create, and their support has been nothing short of exceptional. What sets them apart is their unwavering commitment to going the extra mile. They've consistently extended their assistance beyond regular hours, even during weekends, and have always been quick and courteous in their responses. 

Notably, Shikhar S, our dedicated Project Manager, has been an absolute driving force behind our project's success. His leadership, attention to detail, and proactive approach have been instrumental in achieving our goals. Shikhar's ability to understand our unique needs, communicate effectively, and navigate challenges has made our collaboration with Dot Square a truly remarkable experience. 

In addition to Shikhar, I'd like to commend Sunil K, Divyajeet S, Basant K, and the entire AU team for their outstanding contributions. Dot Square has exceeded my expectations in every way, and I am very happy with their support and dedication to our project. They have my highest recommendation!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

every task created was completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every task was delivered on time or quicker and mostly done via skype

What was your primary form of communication with Dotsquares?

Email or Messaging App

What did you find most impressive or unique about this company?

the people I work with like Shikhar S are always happy to help me.

Are there any areas for improvement or something Dotsquares could have done differently?

We are delighted with Dotsquares' service; they have met all our needs.