Founded in 2002, Dotsquares is a premier IT company. We specialize in providing a wide range of IT services including Web & APP development, Custom Software Development, cloud computing, and CRM consulting to businesses of all sizes and industries. Our team of experienced professionals are dedicated to delivering innovative solutions that help our clients stay competitive in today's ever-changing technology landscape.
With a strong presence in multiple countries, we have a diverse client base, which includes small and medium-sized enterprises as well as large multinational corporations. We pride ourselves on delivering high-quality service and building long-term relationships with our clients.
Why Dotsquares?
21+ years of experience
Worked on more than 20,000 projects for 12500+ clients
Team of 1000+ skilled employees with full-time developers, analysts, and testers with certifications
Unmatched flexibility for your projects and across-the-board customisation
Presence all over the globe in countries like the United Kingdom | United States of America | Australia | France | United Arab Emirates | India
Our Key Services & Expertise:
We provide the best of 3C Solutions - Consultation, Configuration, Customisation
Dotsquares offers competitive pricing and good value for cost, with projects ranging from a few thousand to over $150,000 annually. Clients appreciate their responsiveness, professionalism, and ability to deliver high-quality work on time, often exceeding expectations.
Clients appreciate the attention to detail that Dotsquares brings to their projects, ensuring that all aspects of the work are completed to a high standard and in line with client expectations.
Exemplary Project Management
Several reviews highlight Dotsquares’ strong project management skills, with timely deliveries and responsive communication. They are praised for keeping clients updated and maintaining efficiency throughout the project lifecycle, ensuring that deadlines are met and client expectations are exceeded.
Strong Communication and Client Engagement
Dotsquares is frequently commended for their communication skills, with clients appreciating their availability through various channels like virtual meetings and emails. They maintain transparency and foster a collaborative environment, which is crucial for project success.
Impressive Customer Service
Clients appreciate Dotsquares for their attentive and personal service. They are recognized for going above and beyond to ensure client satisfaction, providing support even beyond regular working hours.
Challenges with Initial Communication
A few reviews mention initial communication challenges, particularly when transitioning projects from local to offshore teams. While generally resolved over time, this indicates an area where Dotsquares could enhance their onboarding process.
Effective Use of Project Management Tools
Dotsquares effectively utilizes project management tools to keep projects on track, ensuring clear communication and efficient workflow between their team and clients. This is a key factor in their successful project execution.
Web Dev Support for Fastener Products & Services Co
Web Development
Confidential
July - Aug. 2023
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their professionalism and expertise shone through."
Aug 17, 2023
Marketing Manager, TFC Europe Ltd
Anonymous
Logistics & Supply Chain
London, England
501-1,000 Employees
Online Review
Verified
Dotsquares helped a fastener products and services company integrate a new product range into their existing website. The team also integrated other products and created country-specific versions of their site.
Dotsquares successfully stuck to the timeline and delivered the project on time, ensuring a smooth and efficient process throughout the engagement. The team was open to changes and suggestions, demonstrating professionalism and expertise. They communicated via email and messages.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a Marketing Manager at TFC Europe Ltd
Describe what your company does in a single sentence.
TFC brings together an extensive range of fastener products and services, to fulfil all industry and manufacturing requirements.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Dotsquares to accomplish?
Integrate a new product range into existing website
Integrate other product ranges into existing website
Create country and language specific versions of our primary website
SOLUTION
How did you find Dotsquares?
Online Search
Other
Why did you select Dotsquares over others?
Impressed with Sachin Sharma
How many teammates from Dotsquares were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Dotsquare recently integrated the O-Ring and Seals product range into tfc.eu.com. The project flowed seamlessly, marked by their unwavering support and responsiveness. Pranjal readily embraced changes and suggestions, ensuring a smooth and efficient process. Their professionalism and expertise shone through, delivering an enhanced website that benefits both our business and customers
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Time-to-Completion: Was provided with the development tasks in a sprint format.Received daily updates from Pranjal. The project stayed on track and was completed on time.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Pranjal was my primary contact. He readily embraced changes and suggestions, ensuring a smooth and efficient process.
What was your primary form of communication with Dotsquares?
Email or Messaging App
What did you find most impressive or unique about this company?
I've worked with Indian development teams in the past, but Dotsquares professionalism and expertise shone through, delivering an enhanced website that benefits both our business and customers.
Are there any areas for improvement or something Dotsquares could have done differently?
If there's one area I would like to see improved it is the QA, just a little more time spent checking to ensure the developers have completed the work to instruction. But a small criticism and believe it is down to not enough time. However, when I brought this to the attention of Pranjal, he has been very apologetic and made steps to resolve.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SaaS Platform Dev, UX Design & SEO for Consulting Company
Custom Software DevelopmentIT Managed ServicesWeb Development
$200,000 to $999,999
Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are amazing, innovative, and deliver on everything they say they can."
Aug 9, 2023
Founder, Consulting Company
Anonymous
Consulting
Australia
1-10 Employees
Online Review
Verified
Dotsquares has developed a SaaS platform for a consulting company from scratch. Their work has included software development, web design, UX design, and SEO.
Dotsquares delivered the platform within a year; still, they've continued working with the client for over eight years because the client is satisfied with their skills and innovative solutions. Dotsquares is consistent, responsive to ideas, and helpful, showing expertise and great communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of a consulting company
Describe what your company does in a single sentence.
Support organisations in achieving productivity, reputational and project outcome success
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Dotsquares to accomplish?
Software Engineering
SEO
UX
SOLUTION
How did you find Dotsquares?
Online Search
Why did you select Dotsquares over others?
High ratings
Company values aligned
Level of skill demonstrated by Manager was winning
How many teammates from Dotsquares were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
After months of trying to source a competent software engineer, we were fortunate to enter into a conversation with Dotsquares. After a formal proposal issued by them and many discussions, it was clear that they were highly skilled at software engineering and as an additional benefit other digital capabilities including web design, UX and SEO. We need this high level competency to build and deliver a SaaS solution which was built from the ground up. We have engaged Dotsquares since 2015.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Well, we launched the software about 12 months after contract commenced which was incredibly. We have continued to engage Dotsquares for over 8 years on an ongoing basis as they are amazing, innovative, and deliver on everything they say they can.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
It is rare in professional life to work with a company that not only is consistent in delivery but goes way above the brief. Everything is delivered on time and not only are they responsive to ideas and needs, but have the innovation to suggest on how those ideas could be improved - amazing!
What was your primary form of communication with Dotsquares?
Email or Messaging App
What did you find most impressive or unique about this company?
Expertise, engagement and communication of employees
Are there any areas for improvement or something Dotsquares could have done differently?
Absolutely not.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I recommend them frequently!
Custom Web Dev & Design for Real Estate Software Firm
Custom Software Development
Confidential
Jan. - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their customer service was commendable."
Aug 7, 2023
Executive, Pics & Mortar
Anonymous
Real estate
Australia
1-10 Employees
Online Review
Verified
Dotsquares helped a real estate software company build an interactive website. The team handled the coding, development, and design work.
The client was pleased with the outcome of the engagement. Dotsquares leveraged their knowledge and technical expertise to deliver quality and timely outputs. Moreover, they were quite proactive in terms of providing valuable insights. They were also responsive, accommodating, and honest.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Pics & Mortar
Describe what your company does in a single sentence.
We supply the real estate industry with visual media.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Dotsquares to accomplish?
Design an interactive website for our clients
SOLUTION
How did you find Dotsquares?
Online Search
Why did you select Dotsquares over others?
Pricing fit our budget
How many teammates from Dotsquares were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We recently had the opportunity to engage with Dotsquares that left a positive impression on our software development journey. Their approach to projects, dedication to quality, and meticulous attention to detail set them apart in an industry known for fierce competition.
Throughout the collaboration, communication with the team was smooth. They listened to my ideas, shared valuable insights, and kept me informed about the project's progress and challenges. Their transparency and proactive approach inspired confidence in their ability to deliver on time and within the agreed budget. In terms of coding and development, their work showcased competency and attention to detail.
Their customer service was commendable as well. They were responsive and accommodating to my requirements, providing support even after the project completion. It was evident that they valued customer satisfaction and were willing to go the extra mile.
In summary, I am pleased with Dotsquares services. They proved to be a capable and reliable partner in software development, leaving a positive mark on the project. If you are looking for a competent coding company for your digital projects, they would be a solid choice.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The outcome of the project was a complete success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their customer service was commendable. They were responsive and accommodating to my requirements, providing support even after the project completion. It was evident that they valued customer satisfaction and were willing to go the extra mile.
What was your primary form of communication with Dotsquares?
Virtual Meeting
What did you find most impressive or unique about this company?
Throughout the collaboration, communication with the team was smooth. They listened to my ideas, shared valuable insights, and kept me informed about the project's progress and challenges. Their transparency and proactive approach inspired confidence in their ability to deliver on time and within the agreed budget. In terms of coding and development, their work showcased competency and attention to detail.
The code they produced was clean, efficient, and well-structured, ensuring future maintenance and scalability would be straightforward. They promptly addressed any issues that arose, demonstrating their dedication to delivering a polished final product.
Are there any areas for improvement or something Dotsquares could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software, Web & App Dev for Pet Services Association
Custom Software DevelopmentMobile App DevelopmentWeb Development
$50,000 to $199,999
Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
1.0
"They delivered the project on time and empathetically responded to my concerns and needs."
Jul 27, 2023
CEO, NarpsUK
Marilyn Lewis
Other industries
United Kingdom
1-10 Employees
Online Review
Verified
Dotsquares has designed and developed a complex registration and software system for a pet services association. The team has integrated features for accounting, invoicing, and scheduling.
Dotsquares has effectively helped the client achieve their objectives. The service provider has delivered the project on time and responded to the client's concerns and needs in an empathetic manner. Ultimately, the client is pleased with Dotsquares' attentive and personal approach.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of NarpsUK
Describe what your company does in a single sentence.
Association for Pet Services Industry
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Dotsquares to accomplish?
Software development
App development
Website
SOLUTION
How did you find Dotsquares?
Online Search
Why did you select Dotsquares over others?
Pricing fits our budget
How many teammates from Dotsquares were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Designed & developed a complex registration and software system for clients to use for accounting, invoicing, scheduling etc and app to work with it
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
I have achieved my objectives with their help
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered the project on time and empathetically responded to my concerns and needs.
What was your primary form of communication with Dotsquares?
Email or Messaging App
What did you find most impressive or unique about this company?
Personal service, I feel like they try very hard to listen and understand my logic even if they think a task might be better done a different way, they will go with my instructions
Are there any areas for improvement or something Dotsquares could have done differently?
A Dotsquares customer is assigned a team for a project for example a development team or seo team, within my development team I have had various developers assigned to me over the last 8 or 10 years, most have been very good but I know if there has been a new one assigned to me who isn’t as knowledgeable and have contacted head office if I am not satisfied at such time the issues have been resolved.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
1.0
NPS
Customized Salesforce Community for Investment Brokerage
$10,000 to $49,999
Dec. 2022 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"We're most impressed with the speed with which Dotsquares responds to any urgent issues we have."
Feb 24, 2023
Operations Manager, Investment Brokerage
James Cowan
Financial services
Ireland
11-50 Employees
Online Review
Verified
Dotsquares has enhanced an investment brokerage's Salesforce-based login area. The key deliverable is a customized Salesforce community. Five teammates work directly with the client on the project.
The client is happy with Dotsquares' work, resulting in the expansion of their role in the engagement. The team facilitates weekly calls and communicates closely with the client via email, Teams, and WhatsApp. They work fast and have proven responsive when urgent issues arise, resulting in success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Operations Manager at an Investment Brokerage which provides unique investments called Structured Products to their clients.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dotsquares , and what were your goals?
We needed Dotsquares to maintain and enhance our client login area, which is built on Salesforce technology. It is a customised Salesforce Community.
SOLUTION
How did you select this vendor and what were the deciding factors?
We looked at several vendors and found that Dotsquares were quick to understand the brief and efficient to work with through the RFQ process.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We explained to Dotsquares what we were trying to achieve and they guided us with some ideas, which we then added more detail to and got Dotsquares to implement as a Salesforce community.
How many people from the vendor's team worked with you, and what were their positions?
5 different people across PMs, technical managers and coders.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are happy with the progress and have expanded the scope with Dotsquares to include ongoing general maintenance of our Salesforce solution.
Describe their project management style, including communication tools and timeliness.
We have a scheduled weekly call, but can also reach the team via email, Teams and Whatsapp for urgent issues. The PM tool Dotsquares use is also helpful.
What did you find most impressive or unique about this company?
We're most impressed with the speed with which Dotsquares responds to any urgent issues we have.
Are there any areas for improvement or something they could have done differently?
As with all software projects, there are always bugs to resolve in the early stages and comments to implement as the work progresses.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Sales Cloud Implementation for Water Treatment Systems Co
$10,000 to $49,999
Dec. 2022 - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were committed to delivering the best possible outcome for our business."
Feb 17, 2023
Business Dev Executive, Remote Water Treatment Services
Peter Conway
Manufacturing
Australia
11-50 Employees
Online Review
Verified
Dotsquares was hired by a water treatment systems company for a Salesforce implementation project. They proposed a comprehensive solution and created custom features aligned with the client's brand guidelines.
The sales cloud implementation led by Dotsquares helped the client streamline their sales processes and improve how they manage customer interactions. They were also able to track key metrics such as win or loss ratios and sales cycle times, allowing them to make informed decisions for the business.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am currently working as a Business Development Executive at Remote Water Treatment Services (RWTS), an Australian-based company that specializes in sustainable water treatment systems and wastewater treatment plants. Our company is dedicated to providing top-quality water and wastewater treatment solutions to clients throughout Australia and the Asia Pacific region.RWTS is proud to have completed numerous projects in Queensland, Papua New Guinea, the Solomon Islands, and Fiji.
Our headquarters, which features a primary manufacturing facility and showroom, is located in the eastern suburb of Tingalpa in Brisbane.At RWTS, we design and manufacture sustainable water treatment systems and wastewater treatment plants for a diverse clientele.
We also specialize in servicing and facility maintenance, thanks to our team of hardworking professionals who have years of experience in the water treatment industry. Our commitment to quality, innovation, and customer satisfaction has helped us become one of the most trusted names in the industry.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dotsquares ?
Our company, Remote Water Treatment Services, hired Dotsquares for the Salesforce Implementation project. Specifically, we needed assistance with basic Sales Cloud implementation, as we already had the license but was unable to leverage it to its full potential.We understood the value that Salesforce could bring to our organization, and we knew that we needed a partner that could help us fully integrate the platform into our business processes.
Dotsquares proved to be an excellent partner, providing us with the expertise and guidance necessary to ensure that we could take full advantage of the Sales Cloud implementation. Their team of highly skilled professionals demonstrated a deep understanding of our needs and worked closely with us to design a solution that would meet our unique requirements. We were thrilled with the results of the project and highly recommend Dotsquares to anyone in need of Salesforce implementation services.
SOLUTION
How did you select this vendor and what were the deciding factors?
When we decided to pursue the Salesforce implementation project, we began searching for a partner that could help us achieve our goals. We learned about Dotsquares through their Australia team, and were impressed by their reputation and expertise in the field.We had previously worked with an implementation partner, but were not satisfied with the level of service we received.
Ankit from the Dotsquares Australia team pitched us on their Salesforce capabilities, and we were impressed with his knowledge and understanding of our needs.We were then introduced to Dotsquares' development team in India, who had a meeting with us to discuss how they could help us get the most out of Salesforce.
Their team of experts demonstrated a deep understanding of the platform and proposed a comprehensive solution that aligned perfectly with our requirements.One of the key deciding factors for us was the fact that Dotsquares is a Salesforce Summit Partner. This meant that they had demonstrated their expertise and success with Salesforce on a global scale, which gave us confidence in their ability to deliver results.
Overall, the expertise of the Dotsquares team, their deep understanding of Salesforce, their proven track record of success, their commitment to customer satisfaction, and their status as a Summit Partner were all important factors in our decision to partner with them. We are very pleased with the outcome of the project and would highly recommend Dotsquares to others in need of Salesforce implementation services.
Describe the project in detail and walk through the stages of the project.
The project that Dotsquares completed for us was focused on Sales Cloud implementation. We engaged their team to help us leverage the power of Salesforce to manage our sales processes more effectively.The project went through several stages, beginning with an initial consultation and discovery phase in which we worked closely with Dotsquares to identify our business requirements and design a solution that would meet our needs.
Once we had defined the scope of the project, Dotsquares began the implementation phase. This included the integration of web-to-form with our public site, mapping the opportunity with the account and contacts accordingly, and creating a custom quote template that aligned with our brand guidelines.
Throughout the implementation phase, Dotsquares worked closely with us to ensure that the solution was meeting our needs and that any issues or concerns were addressed in a timely manner. They provided regular updates on the project's progress and collaborated with us to make any necessary adjustments to the solution.
Once the implementation was complete, Dotsquares provided comprehensive training and support to ensure that our team was fully equipped to use the Sales Cloud solution effectively. They also provided ongoing maintenance and support to ensure that the solution continued to meet our evolving business needs.
How many resources from the vendor's team worked with you, and what were their positions?
Throughout the course of the project, we worked closely with a team of highly skilled professionals from Dotsquares. This team was comprised of individuals with a range of positions and expertise, each of whom played a critical role in the success of the project.The team that worked with us included:
Udit, Project Manager: Udit was our primary point of contact throughout the project, and was responsible for managing the overall timeline, budget, and resources. He worked closely with us to ensure that the project stayed on track and that all deliverables were completed to our satisfaction.
Vikas, Business Analyst: Vikas was responsible for gathering and documenting our business requirements, and ensuring that the solution was designed to meet our specific needs. He played a critical role in ensuring that the solution was well-designed and effective in meeting our business goals.
Mohit, Developer: Mohit was responsible for implementing the solution according to the design specifications developed by Udit and Vikas. He was responsible for building the custom functionalities required to meet our needs, and for ensuring that the solution was delivered on time and on budget.
Kapil, Tester: Kapil was responsible for ensuring that the solution was thoroughly tested and validated to meet our business requirements. He was responsible for identifying and reporting any issues or bugs, and worked closely with the development team to ensure that they were resolved in a timely manner.
Together, this team of professionals provided exceptional service and expertise, and played a critical role in the success of the project. We were very pleased with the outcome, and would highly recommend Dotsquares to others in need of Salesforce implementation services.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We are very pleased with the outcomes from the project, which have demonstrated clear success in several key areas.First and foremost, the Sales Cloud implementation has allowed us to streamline our sales processes and improve our ability to track and manage customer interactions. The web-to-form integration has made it easier for our customers to submit inquiries and for our sales team to follow up on those inquiries in a timely manner.
We are now able to manage our leads, opportunities, accounts, and contacts in a much more efficient way, which has resulted in greater productivity and improved customer satisfaction.In addition, the solution has provided us with new insights into our sales performance, which has allowed us to identify areas for improvement and optimize our sales strategies accordingly.
We are now able to track key metrics such as win/loss ratios, sales cycle times, and deal sizes, which has helped us to make more informed decisions and drive greater business results.Finally, the project was completed on time and on budget, and we were extremely impressed with the quality of the work delivered by the Dotsquares team. They were able to quickly grasp our business requirements and develop a comprehensive solution that met our needs exactly.
The team was highly responsive and proactive throughout the project, and demonstrated a high level of expertise and professionalism at all times.Overall, we are very pleased with the outcomes from the project and would highly recommend Dotsquares to others in need of Salesforce implementation services.
How effective was the workflow between your team and theirs?
The workflow between our team and the Dotsquares team was highly effective throughout the project. From the initial scoping phase to the final implementation, we were able to work together seamlessly and collaborate closely to achieve our shared goals.One of the key strengths of the Dotsquares team was their clear and consistent communication throughout the project. Our Project Manager, Udit, was highly responsive and kept us informed of progress at all times.
We were able to hold regular status meetings and receive regular updates on project milestones and deliverables, which helped us to stay on track.In addition, the Dotsquares team was highly proactive in identifying and addressing any issues that arose during the project. They were able to quickly troubleshoot and resolve any technical issues, and were always available to provide guidance and support when needed. This helped to keep the project on schedule and ensure that we were able to meet our key objectives.
Overall, we were very impressed with the workflow between our team and the Dotsquares team, and would highly recommend them to others in need of Salesforce implementation services. Their ability to work closely and collaboratively with our team was a key factor in the project's success.
What did you find most impressive or unique about this company?
There were several things that we found impressive and unique about Dotsquares during our engagement with them.First and foremost, we were extremely impressed with the expertise and technical capabilities of their team.
From the project manager to the developers, everyone on the Dotsquares team demonstrated a deep understanding of Salesforce and the ability to deliver high-quality work that met our business requirements exactly. They were able to quickly grasp the complexities of our business and develop a solution that was tailored to our specific needs, which we found to be extremely valuable.
In addition, we were very impressed with the level of communication and collaboration that we experienced throughout the project. The Dotsquares team was highly responsive, proactive, and committed to keeping us informed of progress at all times. We were able to work closely with the team to troubleshoot any issues that arose, and were able to receive regular updates on project milestones and deliverables. This helped us to stay on track and manage our own internal resources effectively.
Finally, we were particularly impressed with the level of professionalism and dedication that the Dotsquares team demonstrated throughout the engagement. They were committed to delivering the best possible outcome for our business, and were willing to go above and beyond to ensure that we were completely satisfied with the solution. This level of dedication and customer service was truly unique and set Dotsquares apart from other vendors that we have worked with in the past.
Overall, we would highly recommend Dotsquares to others in need of Salesforce implementation services. Their expertise, communication, and commitment to delivering high-quality work make them a valuable partner for any organization.
Are there any areas for improvement or something they could have done differently?
Overall the experience was effective, outcomes achieved, and communication was good.Working in different timezones was not a problem.There isn't much I would change and value for money, the service met my expectations. The team were understanding of my shortfalls and worked at getting me up-skilled and addressed all of my requests in a timely manor.
RATINGS
5.0
"We would give Dotsquares an overall rating of excellent."
Quality
5.0
Service & Deliverables
"The quality of Dotsquares's work was outstanding. Throughout the project, we were consistently impressed with the high"
Schedule
5.0
On time / deadlines
"Scheduling with Dotsquares was excellent. Udit and Vikas were effective communicators who consistently delivered work on time."
Cost
5.0
Value / within estimates
"The cost of Dotsquares' work was reasonable and competitive. Throughout the project, they provided detailed and transparent estimates of their time."
Willing to Refer
5.0
NPS
"Definitely recommend to my network DOTSQUARES.
Web Development & Maintenance for Educational Platform
E-Commerce Development
$10,000 to $49,999
July - Aug. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We have one more project coming up soon, and absolutely nothing will make us work with anyone other than Dotsquares."
Aug 8, 2022
Founder, AboutThe.net
Anonymous
Education
Kirkland, Washington
1-10 Employees
Online Review
Verified
Dotsquares built an educational platform on a WordPress website builder integrated with WooCommerce, Astra, and Elementor. They also provided ongoing support to maintain the product's features and functions.
The team was able to deliver a fully-functioning website thanks to their dedication and professional pride. Dotsquares was highly communicative and timely, but internal stakeholders were particularly impressed with their attention to detail and commitment to success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
AboutThe.net is an educational and informational website with a dedicated range of fields and authors selected based on achievements and certifications as shown on Linkedin, Salesforce, Credly and similar acknowledgment platforms.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dotsquares, and what were your goals?
The website's build has been completely entrusted to Dotsquares, including post-build maintenance. They have taken the concept, details, requirements and functionalities and translated them into html, css, and java from "hello world" to integrating and customizing payment systems.
SOLUTION
How did you select this vendor and what were the deciding factors?
We've found Dotsquares based on reviews on trustpilot and clutch, but the deciding factor was their willingness to approach the project, read through and give an honest, accurate and free cost estimate. The invoices have been almost identical with the estimate.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Scope of work: customized functionalities on Wordpress CMS with WooCommerce, Astra and Elementor, delivering dedicated reader author seamless flow.
How many people from the vendor's team worked with you, and what were their positions?
Of the 900+ employees of Dotsquares I’ve had the privilege to work with Bhawani Singh Panwar-team leader, Ahan Kumar, Basant Kumar, Tarun Arora, Vaibhav Ray
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
There are a few web developers who truly dedicate all their time, knowledge and efforts to a project. Of them, some take onboard the customer’s idea and see the world through his glasses but Dotsquares will not just stop at that: if there is a way to create a functionality, they will find it; if there isn’t, they will make it.
They identify themselves with your project-for them, it becomes as personal as it is for the customer, not only for professional pride but because they see and feel what the dream and the concept behind the build is.
I’ve expected a certain level of commitment from Dotsquares, but I never dreamed of such attention to detail and value-added communication. For these reasons, we entrusted the whole server and website maintenance to their team. We have one more project coming up soon, and absolutely nothing will make us work with anyone other than Dotsquares.
Describe their project management style, including communication tools and timeliness.
Flawless project management, including communication at all times despite the timezone and impeccably delivered timeliness
What did you find most impressive or unique about this company?
Dedication, commitment and attention to details; they even reminded me that a certain aspect won't work because I've initially asked for it to not work.
Are there any areas for improvement or something they could have done differently?
Nothing, don't change a system that works and delivers, you have achieved perfect balance.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Magento Web Upgrade for Pharmaceutical Company
E-Commerce DevelopmentWeb Development
Less than $10,000
June - July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We have worked with Dotsquares for a number of years and have always found their work to be of the highest quality."
Jul 27, 2022
Managing Director, Brighton Healthcare Ltd
Niall Roche
Healthcare
Bray, Ireland
1-10 Employees
Online Review
Verified
A pharmaceutical company was looking to upgrade their website and implement specialized shipping software features, so they engaged with Dotsquares for their Magento web development services.
Dotsquares was able to upgrade the client's platform and reduce its operational downtime. The team was highly responsive from a project management standpoint, and internal stakeholders were particularly impressed with the proficiency of their developers.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are an Irish / EU Pharmacy with a strong online presence and as Managing Director, it is my job to maintain and increase our profile
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dotsquares, and what were your goals?
WE needed to upgrade the platform the website was running on and to integrate some specialized shipping software that automates the export paperwork needed for sales both inside and outside the EU
SOLUTION
How did you select this vendor and what were the deciding factors?
We have worked with Dotsquares for a number of years and have always found their work to be of the highest quality at an affordable price
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The Magento platform needed to be upgraded to minimise the threat of the websites being compromised and in addition to integrate shipping software that would allow us to automate export paperwork
How many people from the vendor's team worked with you, and what were their positions?
I had contact with the project manager Toshil Tanwar throughout the upgrade who kept me posted on progress
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The upgrade of the platform was completed and installed that minimised any downtime on the websites and the shipping automation software was installed and works really well, reducing the time taken to process orders
Describe their project management style, including communication tools and timeliness.
Toshil would always respond quickly to any of my queries
What did you find most impressive or unique about this company?
Using Dotsquares gives access to really high quality developers
Are there any areas for improvement or something they could have done differently?
No, I was very happy with the service
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation for Customer Sales & Servicing Platform
IT Staff Augmentation
Less than $10,000
Apr. - May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"This company is outstanding and genuinely feel are now part of our team."
May 12, 2022
Head of Product, Grypp
Adam Lancey
Software
United Kingdom
11-50 Employees
Online Review
Verified
Dotsquares is tasked with augmenting an existing cloud-based customer engagement solution for a customer sales and services company. They are responsible for rapid prototype feature sets.
Dotsquares has worked hard and collaborated well. They've designed the platform thoroughly and delivered it in a timely manner. The team has been efficient and in sync with the client throughout the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am head of product the a cloud based solution that is the new Customer engagement Technology for Contact Centers and smb's
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dotsquares?
We have an existing system which was in the introductory product lifecycle. From customer feedback we knew we had ti revamp this into enterprise level, and in order for our growth of product we decided for the elastic develop/design model but could only be achieved by trusted and efficient providers.
SOLUTION
How did you select Dotsquares?
I did research online and reached out to over 20 outsourcers and interviewed each one , following the shortlist of these we run due diligence through security department. Having passed vigorous assessments we decided upon Dotsquares.
Describe the project in detail and walk through the stages of the project.
To creat a whole ui library for the core development team to use and myself to rapid prototype feature sets.
How many resources from the Dotsquares team worked with you, and what were their positions?
We had a pm and designer
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
This company is outstanding and genuinely feel are now part of our team. The designs constantly on point and delivery always on time. The coordination and planning to assist us in busy times also cannot be faulted. Our dedicated Project manager Soubhik has been amazing and super helpful with Utsava never failing to impress us with his creative work.
I would 100% recommend this group to add to an outsource model. Great work and here is to a long working relationship.
How effective was the workflow between your team and theirs?
Super efficient and in sync with one another , I find we treat others how we want to be treated , we are a reactive team and so is DotSquares so it was / is a perfect match.
What did you find most impressive or unique about this company?
I would pass over ideas and within hours work would be returned and always exceeded my expectations.
Are there any areas for improvement or something they could have done differently?
No to be honest, there can be teething problems when first start but the communication was always there so it really did just work.
RATINGS
5.0
"The guys have made our process so mich easier and opened so many doors for us now."
Quality
5.0
Service & Deliverables
"Everything I received exceeded expectations , always thought through and had meaning"
Schedule
5.0
On time / deadlines
"Super efficient"
Cost
5.0
Value / within estimates
"Not the cheapest out of all but definitely worth it"
Willing to Refer
5.0
NPS
"I would 100% recommend.
Web Dev for Property Management Advisory & Legal Firm
Web Development
Less than $10,000
Jan. 2020 - Feb. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Dotsquares' (formerly Inventive Studios)team was highly professional and skilled."
A property management advisory and legal firm hired Dotsquares (formerly Inventive Studios) for web development services. This allowed users to acquire information about the client's business services and to reach target customers.
Thanks to Dotsquares' (formerly Inventive Studios) development prowess, they successfully created a website that presented clear information about the client's business services. Moreover, the client saw a significant increase in new customers and leads. They were trustworthy and responsive in the workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
ARNAIS Associates is a leading provider of service related to intellectual property. Since its inception we are committed to provide simplicity and efficiency to the complex subject matter of intellectual property. I am the Managing Associate and Partner of ARNAIS ASSOCIATES
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Dotsquares, and what were your goals?
As world is moving towards digitalization, we were in need of our own website for providing knowledge to our customer regarding Intellectual Property and the services provided by us. Main goal is the reach foreign clients through our website.
SOLUTION
How did you select Dotsquares and what were the deciding factors?
My junior did a search on google for web development. He came up with results after having conversation with them. The four companies were shortlisted based on work, professionalism, cost and reviews. we selected one them based on all four as cost-effective website development, who can suggest other tecnical features was required.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
PHP WordPress website development. Website should fit for all devices like laptop, mobile browser, Macbook, tablet. Maintaining website based on our requirement. Provide various mode of contact to the customer visiting our website.
How many people from the Dotsquares team worked with you, and what were their positions?
Akash & Udit were main point of contact during the project life cycle. From Business development team. They also hold technical knowledge regarding the web development and other aspect which was not found in other company.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are seeing gradual increase in no. of visitors. The website is helping us to reach worldwide audience and organic leads. The website clearly defines our services and what we offer.
Describe their project management style, including communication tools and timeliness.
We had only few members from there team who were in direct contact with us. I was fortunate to get a team that believes in giving their best to their projects. Project has three bench mark and delivery. At each stage everything was clearly handed over to us. Timely updates were provided by them.
What did you find most impressive or unique about this company?
Dotsquares' team was highly professional and skilled. They came up with very innovative solutions for our need. I was fortunate to get a team that believes in giving their best to their projects. Highly recommend team Inventive Dotsquares Thanks Akash & Udit for their help. There Business development team also hold technical knowledge.
Are there any areas for improvement or something they could have done differently?
It was all good.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Locations (4)
Unit 2, Hobbs Court, 2 Jacob StreetLondon, EnglandSE1 2BG
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