PeopleTree Knowledge Services

BACKGROUND

Please describe your company and your position there.

I AM THE DIRECTOR OF REEVA DIGITAL - A FULL-SERVICE DIGITAL MARKETING, ADVERTISING, CONSULTING, BRANDING, E-COMMERCE MARKETING, SAAS MARKETING, AND MEDIA AGENCY

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PeopleTree Knowledge Services, and what were your goals?

We hired PepleTree for web and mobile application development.

SOLUTION

How did you select this vendor and what were the deciding factors?

PeopleTree was a reference from the common connection. Quick Response, Technical know-how, past projects and pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

project methodology was agile and the delivery steps were in 2 week sprint cycle. Peopletree team was engaged for a full scope project, from requirements gathering to go-live. This included not just software development, but quality testing of the developed applications as well. The website was built in ReactJs while the mobile application was developed in Flutter.

How many people from the vendor's team worked with you, and what were their positions?

1. Developers. (2)
2. QA (1)
3. Scrum Master (1)
4. Delivery Manager (As needed)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

PeopleTree team delivered the apps within the 3 months as committed. The applications are live and customers is happy with the outcome with positive feedback.

Describe their project management style, including communication tools and timeliness.

The team worked in an agile manner and we were able to connect with anyone in the team as needed. We used slack for instant messaging and Jira for task/sprint management. Weekly status calls and daily stand-up calls ensured that the entire team (including client stakeholders) were aware of the progress and aligned to the intended outcome.

What did you find most impressive or unique about this company?

Problem solving attitude, pricing

Are there any areas for improvement or something they could have done differently?

So so good, the overall experience was smooth. we would work again in near future.

BACKGROUND

Please describe your company and your position there.

I'm Director of Crescent Electronics Pvt. Ltd., India. We partnered with PeopleTree and provided database services for Crescent's client.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PeopleTree Knowledge Services, and what were your goals?

We were in need of a company that can quickly plug in to solve our application database performance, rewrite and optimize queries, right size the database infrastructure and provide ongoing support, as we expand.

SOLUTION

How did you select this vendor and what were the deciding factors?

PeopleTree was a reference from another professional source. They were quick in response, had the requisite experience and the team size to meet our requirement. The rates were also reasonable for outsourcing services being provided. Direct access to the Project Manager and the Director was a big plus.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Technologies: PostgreSQL, SQL, RDS, AWS

Deliverables: Improve database response times by optimizing queries, stored procedures, etc. Right size our AWS based database to ensure cost optimization, migrate certain databases from On prem solution to AWS

How many people from the vendor's team worked with you, and what were their positions?

3 Database Engineer and One part time Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were very happy with turnaround and delivery by PeopleTree's team and management.

Describe their project management style, including communication tools and timeliness.

Flat project team - the team plugged into our communication tools and followed our processes and kept us aware at all times. Weekly PMO level calls and daily stand up calls ensure technical deliverables were well understood and delivered on timely

What did you find most impressive or unique about this company?

Under commitment and over delivered. They showed transparency at all times.

Are there any areas for improvement or something they could have done differently?

None that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m one of the owners of a construction management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PeopleTree Knowledge Services?

We engaged PeopleTree Knowledge Services to provide back-office support because we were just starting our business.

SOLUTION

What was the scope of their involvement?

PeopleTree Knowledge Services supports me in doing my tasks. Their back-office services include handling all my organization’s paperwork and that involves taking care of our document control and drafting work.

What is the team composition?

I’ve dealt with many people since we started working with them over three years ago, but we usually collaborate with at least 7–8 people. They have different teams for drafting and document control.

How did you come to work with PeopleTree Knowledge Services?

I found them through a mutual friend. When I engaged with one of the owners of PeopleTree Knowledge Services, he was very reliable and confident. As a result, I felt that PeopleTree Knowledge Services was the best fit for us. In the end, it was a no-brainer for me to partner with them.

How much have you invested in them?

We’ve spent $35,000–$50,000.

What is the status of this engagement?

We started working with them in April 2018, and we continue to collaborate.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

If our external clients are happy, that means that my company and PeopleTree Knowledge Services have succeeded together. As a result, as I grow my company, I know that their team will grow together with me.

How did PeopleTree Knowledge Services perform from a project management standpoint?

We communicate through phone and emails. In addition, we often have tight deadlines, and they have met all of them. Overall, PeopleTree Knowledge Services have exceeded my expectations.

What did you find most impressive about them?

Their customer service has been impressive. They usually work five days a week, but they’re willing to extend their working hours if we have deadlines. During the busy season, they usually work 6–7 days a week. Above all, they ensure that we satisfy the needs of our external clients, and they keep things running smoothly.

Are there any areas they could improve?

No, there’s nothing that I can think of right now.

Do you have any advice for potential customers?

PeopleTree Knowledge Services is a great company, and you should definitely collaborate with them. If their offered services line up with what you need, it’s a no-brainer to have them on board. Above all, they’re very efficient, cooperative, and hardworking.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder of Recruiterflow - we are a leading CRM purpose built for staffing and recruiting firms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PeopleTree Knowledge Services, and what were your goals?

People-tree is helping us integrate our APIs with other products and partners. People-tree has helped us integrate with TotalJobs and other data services helping us built features essential to our customers.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referred to by a customer who is also a customer of People Tree.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At Recruiterflow, we are a CRM for recruiters and executive search firms. Being a CRM, we integrate with a host of other software and products that are mission critical to our customers. People-tree helps us integrate our API - most of which is public API and develop integrations with other apps that are critical to our customers.

How many people from the vendor's team worked with you, and what were their positions?

Worked with a 3 people team - project manager and 2 developers. While their CEO Harsh has always been involved in delivery and supporting us exceptionally well! Harsh Shah - Founder & CEO Rushit - PM Prashant Gowda - Developer Kiran Kumar - Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We used to have atleast a 3 month turn around time for new integrations for our customers. With People-tree, we've been able to reduce that to less than a month - much to delight of our customers. Our NPS has increased and People Tree's efforts have had a large part to play in this.

Describe their project management style, including communication tools and timeliness.

Worked on agile methodology - which aligns ell with our internal project management process. Sprints are 3 weeks long and 1 sprint is generally all that would require for us to develop, test and deploy the API integration. For communication, we use Slack where people tree team members are part of the shared channels.

What did you find most impressive or unique about this company?

Clarity of thought and speed of execution. A team of thorough professionals who know what they are doing, communicate well and deliver always on time!

Are there any areas for improvement or something they could have done differently?

People Tree has far exceeded our expectations and wouldn't have done anything differently.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and president of an athletic marketing company that outfits thousands of athletic teams across the United States.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PeopleTree Knowledge Services?

We look to them to support us during our peak seasons by providing customer support services.

SOLUTION

What was the scope of their involvement?

PeopleTree helps us with order entry and customer service including phone, email, and chat support.

What is the team composition?

At our busiest times, we had six team members that supplemented our existing team. We also had very strong support from their executive leadership.

How did you come to work with PeopleTree Knowledge Services?

Our web partner introduced us to their owner and he came down to our offices for preliminary discussions. We quickly got started after going over our scope of the project.

How much have you invested with them?

The costs varied month-over-month depending on the number of staff members we were working with.

What is the status of this engagement?

We started working together in July 2017, and the engagement concluded with the end of our busy season about six months later.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This was a new strategy for us that proved to be very beneficial. Our internal staff was very impressed with the quality of service they provided. They did a great job working with our team and our customers alike.

How did PeopleTree Knowledge Services perform from a project management standpoint?

They integrated with our existing team smoothly and efficiently. Their leadership team was very helpful and very responsive throughout the project.

What did you find most impressive about them?

They emphasize efficiency in their processes. They’re customer-centric, and they strive to be an extension of the companies that they work with.

Are there any areas they could improve?

No, nothing comes to mind. Any issues that came up were largely out of their control.

Do you have any advice for future clients of theirs?

They’re very thorough in the services that they provide.

BACKGROUND

Please describe your company and your position there.

We are food manufacturing company based in NJ, have 100% workload on AWS Cloud I am a Department Head.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PeopleTree Knowledge Services?

Our legacy IT systems needed to be migrated to AWS People Tree team helped with full migration plan and executed well

SOLUTION

How did you select this vendor and what were the deciding factors?

we had selected a few vendors, we really liked the people three guys with experience and projects they had done.

Describe the project in detail and walk through the stages of the project.

Our Projects are confidential and not for the public platforms.

How many resources from the vendor's team worked with you, and what were their positions?

5

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was a success.

How effective was the workflow between your team and theirs?

We relied on them for full migration workflow.

What did you find most impressive or unique about this company?

We are impressed by their dedication, availability, and accommodation with our timings.

Are there any areas for improvement or something they could have done differently?

none.