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Call Center Services

The Connection blends people, strategy and technology to provide engaging experiences through call center services, call center consulting and training and development solutions. They offer shared or dedicated service models providing appointment setting, lead generation, client retention, upsells, customer service, technical support and outbound customer service that focuses on delivering a gold standard customer experience unique to your brand and culture. 

 

  • $1,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Founded 1981
Average Review Rating
4.5
Total Reviews
2
Average Referral Rating
4.8 /5
Most Common Project Size
Less than $10,000

Focus

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    Locations (4)

    31 - 40

    Highly Rated Similar Providers

    Overall Review Rating

    4.5
    • Quality

      4.8 /5
    • Schedule

      4.8 /5
    • Cost

      4.5 /5
    • Willing to Refer

      4.8 /5
    See all 2 Reviews
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    Inbound & Outbound Information Management Service for Education Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "TheConnection is able to adapt to any company needs."

    Nov 2, 2017

    Answering Services & Customer Inquiry Support for Products Firm

    • Call Center Services
    • Confidential
    • July 2016 - Ongoing
    4.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    "I believe that its effectiveness has been reflected in the company's revenues."

    Aug 11, 2017

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