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Call Experts

OPPORTUNITY IS CALLING...

Call Experts is a total Contact Center solution for all voice and electronic communications. Whether your organization needs complete call management, overflow call management, answering services, a help desk, order taking, or has any other telephone or messaging needs, we are here to make it all possible. Call Experts offers complete customization for all of your individual preferences. Check out our listing of most common services or industries for additional details.

Basic info

No free trial

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Charleston, SC
  • Year founded
    Founded 1982

1 Locations

  • Charleston , SC

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 0.8 /5

    What Clients Have Said

    Call Experts offers monthly billing for their services, with clients estimating annual costs under $1,000. They provide good value, saving clients significant time and money by handling inbound calls efficiently.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 16 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Call Experts Review Insights

    Overall Review Rating

    4.4
    • Quality 0.9
    • Schedule 0.9
    • Cost 0.8
    • Willing to Refer 4.4

    Top Mentions

    Review Highlights

    • Reliable Service

      Clients consistently highlighted the reliability of Call Experts in meeting their service requirements. They are described as meeting goals and providing good service, contributing positively to client satisfaction.

    • General Satisfaction with Service

      Overall, clients expressed satisfaction with the services provided by Call Experts. The general sentiment is positive, with clients feeling that their needs are well met.

    • Cost and Time Efficiency

      Several clients noted significant time and cost savings by outsourcing to Call Experts. They no longer need to hire and train in-house staff, resulting in both financial and time efficiencies.

    • Expertise in Call Management

      Call Experts are proficient in managing inbound calls, handling customer service orders, and conducting follow-up calls. Clients appreciate their ability to provide quality service and meet business goals effectively.

    • Room for Service Improvement

      Some clients pointed out areas for improvement, such as increasing the call rate and expanding the range of services offered. These suggestions indicate potential areas for growth and enhancement.

    • Effective Transition from In-House to Outsourced

      Several reviews highlighted a smooth transition from handling services in-house to outsourcing with Call Experts. This has resulted in improved service quality and operational efficiency for clients.

    Call Experts Reviews

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    Call Experts Has Been Beneficial

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "We've been very happy with the change. It has been very beneficial."

    Jun 21, 2017
    Senior Manager, Administration
    Anonymous
    • Telecommunications
    • Washington, United States
    • 11-50 Employees
    • Survey Response

    Quick and Quality Service

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "We’ve had no problems so far and the answering service company has helped us increase our marketing sales."

    Jun 21, 2017
    President, IT
    Anonymous
    • Manufacturing
    • Sugar Land, Texas
    • 1,001-5,000 Employees
    • Survey Response

    Very Helpful and All Around Good Quality

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "I like the fact that they give us our messages in convenient ways via email and it helps us get ahead and make our dead lines."

    Jun 21, 2017
    Vice President, IT
    Anonymous
    • Financial services
    • Old Bridge, New Jersey
    • 5,001-10,000 Employees
    • Survey Response

    Call Experts Provides Better Service and Technology.

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.0

    "They have performed very well and feedback from clients has been very positive."

    Jun 21, 2017
    Director, Finance
    Anonymous
    • Financial services
    • Hoboken, New Jersey
    • 501-1,000 Employees
    • Survey Response

    Call Experts Fits Well With Healthcare Company

    • Call Center Services
    • $10,000 to $49,999
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "It works great and fits very well with my company."

    Jun 21, 2017
    President, IT
    Anonymous
    • Other industries
    • Columbus, Ohio
    • 501-1,000 Employees
    • Survey Response

    Great Price and Improved Customer Service

    • Call Center Services
    • $10,000 to $49,999
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "It has been good for our company and has improved our customer service."

    Jun 21, 2017
    Manager, Administration
    Anonymous
    • Other industries
    • Deerfield Beach, Florida
    • 501-1,000 Employees
    • Survey Response

    Showing 11-16 of 16 Reviews

    Locations (1)

    1591 Savannah Hwy Charleston, SC, United States 29407

    31 - 40

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