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Call Experts

OPPORTUNITY IS CALLING...

Call Experts is a total Contact Center solution for all voice and electronic communications. Whether your organization needs complete call management, overflow call management, answering services, a help desk, order taking, or has any other telephone or messaging needs, we are here to make it all possible. Call Experts offers complete customization for all of your individual preferences. Check out our listing of most common services or industries for additional details.

Basic info

No free trial

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Charleston, SC
  • Year founded
    Founded 1982

1 Locations

  • Charleston , SC

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 0.8 /5

    What Clients Have Said

    Call Experts offers monthly billing for their services, with clients estimating annual costs under $1,000. They provide good value, saving clients significant time and money by handling inbound calls efficiently.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 16 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Call Experts Review Insights

    Overall Review Rating

    4.4
    • Quality 0.9
    • Schedule 0.9
    • Cost 0.8
    • Willing to Refer 4.4

    Top Mentions

    Review Highlights

    • Reliable Service

      Clients consistently highlighted the reliability of Call Experts in meeting their service requirements. They are described as meeting goals and providing good service, contributing positively to client satisfaction.

    • Positive Long-Term Relationships

      Clients reported long-term engagements with Call Experts, with partnerships dating back to 2008. This indicates a strong, ongoing trust and satisfaction with the services provided over many years.

    • Cost and Time Efficiency

      Several clients noted significant time and cost savings by outsourcing to Call Experts. They no longer need to hire and train in-house staff, resulting in both financial and time efficiencies.

    • General Satisfaction with Service

      Overall, clients expressed satisfaction with the services provided by Call Experts. The general sentiment is positive, with clients feeling that their needs are well met.

    • Room for Service Improvement

      Some clients pointed out areas for improvement, such as increasing the call rate and expanding the range of services offered. These suggestions indicate potential areas for growth and enhancement.

    • Pricing Structure

      Clients mentioned a straightforward monthly billing structure, which is appreciated for its simplicity and ease of management. This transparent pricing is a positive aspect for many businesses.

    Call Experts Reviews

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    Services
    Project cost

    Customer Support for Retail Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They save a lot of time because they know what they are doing."

    Dec 23, 2017
    Administration Director, Retail Company
    Anonymous
    • Retail
    • Atlanta, Georgia
    • 51-200 Employees
    • Survey Response

    Order Processing for IT Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2008 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They offer a good volume package for all the calls."

    Nov 2, 2017
    Executive, IT Firm
    Anonymous
    • Other industries
    • Las Vegas, Nevada
    • 51-200 Employees
    • Survey Response

    Order Processing for Mid-sized IT Firm

    • Call Center Services
    • Less than $10,000
    • Jan. 2008 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They offer a good volume package for all the calls."

    Aug 12, 2017
    Executive, IT Firm
    Anonymous
    • Other industries
    • Las Vegas, Nevada
    • 51-200 Employees
    • Survey Response

    Speedy and Helpful Staff

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "They’ve been great overall. I’m very happy with their speed and features."

    Jun 22, 2017
    Manager, Customer Service
    Anonymous
    • Automotive
    • Livonia, Michigan
    • 501-1,000 Employees
    • Survey Response

    Best Brand at a Great Cost

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Call Experts is the best brand at a great cost and our problems have been solved."

    Jun 22, 2017
    Manager, Administration
    Anonymous
    • Retail
    • Chattanooga, Tennessee
    • 51-200 Employees
    • Survey Response

    Call Experts Provides a Better ROI

    • Call Center Services
    • $10,000 to $49,999
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "I have picked up an additional 30% of customers."

    Jun 22, 2017
    Associate, Business Development
    Anonymous
    • Advertising & marketing
    • Americus, Georgia
    • 1,001-5,000 Employees
    • Survey Response

    Excellent Service, Knowledge and Efficiency

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "They are excellent and increase the efficiency and efficacy of our organization."

    Jun 22, 2017
    Associate, Customer Service
    Anonymous
    • Other industries
    • Brea, California
    • 11-50 Employees
    • Survey Response

    Call Answering Services for Utilities

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.0

    "I consider it an ok service, since we’ve had problems with call volume at times."

    Jun 22, 2017
    Manager, Customer Service
    Anonymous
    • Utilities
    • Leander, Texas
    • 1,001-5,000 Employees
    • Survey Response

    Easy to Use And Reliable Service

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "It allows me to communicate with customers in a remarkably more efficient and time saving manner."

    Jun 22, 2017
    Manager, IT
    Anonymous
    • Other industries
    • North Conway, New Hampshire
    • 11-50 Employees
    • Survey Response

    Dedicated Support Staff

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "Initially, it took some time to understand the business and domain but once the service and text were set up, it has been a smooth ride."

    Jun 22, 2017
    Manager, IT
    Anonymous
    • Information technology
    • Arlington, Virginia
    • 201-500 Employees
    • Survey Response

    Showing 1-10 of 16 Reviews

    Locations (1)

    1591 Savannah Hwy Charleston, SC, United States 29407

    31 - 40

    Contact Call Experts

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