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Call Experts

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OPPORTUNITY IS CALLING...

Call Experts is a total Contact Center solution for all voice and electronic communications. Whether your organization needs complete call management, overflow call management, answering services, a help desk, order taking, or has any other telephone or messaging needs, we are here to make it all possible. Call Experts offers complete customization for all of your individual preferences. Check out our listing of most common services or industries for additional details.

Basic info

No free trial

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Charleston, SC
  • Year founded
    Founded 1982

1 Locations

  • Charleston , SC

Service Lines
Call Center Services
85%
Customer Service Outsourcing
15%
Select Focus Area
Inbound Services
Answering services
43%
Inbound appointment scheduling
29%
Virtual receptionist
28%
Customer Service Outsourcing
Phone Support Services
100%
Outbound Services
Third party verification
100%
Industries
Information technology
13%
Legal
13%
Medical
13%
Real estate
13%
Advertising & marketing
12%
Consumer products & services
12%
Financial services
12%
Media
12%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 0.8 /5

What Clients Have Said

Call Experts offers monthly billing for their services, with clients reporting annual costs under $1,000. They provide good value by saving clients time and money, with estimated savings of $300 monthly for some clients.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 16 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
Learn more about SEO pricing

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Highly Rated Similar Providers

Call Experts Review Insights

Overall Review Rating

4.4
  • Quality 0.9
  • Schedule 0.9
  • Cost 0.8
  • Willing to Refer 4.4

Top Mentions

Review Highlights

  • General Satisfaction with Services

    Overall, clients express satisfaction with the services provided by Call Experts, noting that they are generally good and meet the needs of their businesses.

  • Significant Time and Cost Savings

    Clients report substantial savings in both time and money by outsourcing to Call Experts. They highlight not having to hire in-house staff and the efficiency of the service as major benefits.

  • Potential for Service Expansion

    Clients suggest that Call Experts could improve by increasing the quantity and scope of their services, indicating a demand for a broader range of offerings.

  • Reliable Customer Service Provider

    Call Experts consistently meets client goals by providing quality service in answering calls and handling customer service orders. They are praised for their ability to deliver on expectations and maintain high standards.

  • Good Volume Packages for Calls

    Call Experts offers attractive volume packages for managing a large number of calls, which is appreciated by clients who previously handled these needs in-house.

  • Positive Long-Term Relationships

    Clients have maintained long-term partnerships with Call Experts, showcasing satisfaction and trust in their services over extended periods.

Call Experts Reviews

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Services
Project Cost
Industry
Location

Customer Support for Retail Company

  • Call Center Services
  • Less than $10,000
  • Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"They save a lot of time because they know what they are doing."

Dec 23, 2017
Administration Director, Retail Company
Anonymous
  • Retail
  • Atlanta, Georgia
  • 51-200 Employees
  • Survey Response

Order Processing for IT Company

  • Call Center Services
  • Less than $10,000
  • Jan. 2008 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"They offer a good volume package for all the calls."

Nov 2, 2017
Executive, IT Firm
Anonymous
  • Other industries
  • Las Vegas, Nevada
  • 51-200 Employees
  • Survey Response

Order Processing for Mid-sized IT Firm

  • Call Center Services
  • Less than $10,000
  • Jan. 2008 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"They offer a good volume package for all the calls."

Aug 12, 2017
Executive, IT Firm
Anonymous
  • Other industries
  • Las Vegas, Nevada
  • 51-200 Employees
  • Survey Response

Speedy and Helpful Staff

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"They’ve been great overall. I’m very happy with their speed and features."

Jun 22, 2017
Manager, Customer Service
Anonymous
  • Automotive
  • Livonia, Michigan
  • 501-1,000 Employees
  • Survey Response

Best Brand at a Great Cost

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Call Experts is the best brand at a great cost and our problems have been solved."

Jun 22, 2017
Manager, Administration
Anonymous
  • Retail
  • Chattanooga, Tennessee
  • 51-200 Employees
  • Survey Response

Call Experts Provides a Better ROI

  • Call Center Services
  • $10,000 to $49,999
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"I have picked up an additional 30% of customers."

Jun 22, 2017
Associate, Business Development
Anonymous
  • Advertising & marketing
  • Americus, Georgia
  • 1,001-5,000 Employees
  • Survey Response

Excellent Service, Knowledge and Efficiency

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"They are excellent and increase the efficiency and efficacy of our organization."

Jun 22, 2017
Associate, Customer Service
Anonymous
  • Other industries
  • Brea, California
  • 11-50 Employees
  • Survey Response

Call Answering Services for Utilities

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.0

"I consider it an ok service, since we’ve had problems with call volume at times."

Jun 22, 2017
Manager, Customer Service
Anonymous
  • Utilities
  • Leander, Texas
  • 1,001-5,000 Employees
  • Survey Response

Easy to Use And Reliable Service

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"It allows me to communicate with customers in a remarkably more efficient and time saving manner."

Jun 22, 2017
Manager, IT
Anonymous
  • Other industries
  • North Conway, New Hampshire
  • 11-50 Employees
  • Survey Response

Dedicated Support Staff

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"Initially, it took some time to understand the business and domain but once the service and text were set up, it has been a smooth ride."

Jun 22, 2017
Manager, IT
Anonymous
  • Information technology
  • Arlington, Virginia
  • 201-500 Employees
  • Survey Response

Showing 1-10 of 16 Reviews

Locations (1)

1591 Savannah Hwy Charleston, SC, United States 29407

31 - 40

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