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A1 Call Center

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A Domestic Call Center Service Provider in India.

A1 Callcenter is a CISCO based outsourcing call center as well as a full-service call center consulting group. Our business improvement strategy includes formal selection criteria for focusing on the most important improvement initiatives, and deployment of the right resources. We provide Offsite Receptionist Services, Order taking Services, Website Receptionist Services and Seminar Registration Services to develop a business. 

 

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Locations
    Noida, India
  • Year founded
    Founded 2009

1 Locations

  • Noida , India

Service Lines
Back Office Outsourcing
40%
Call Center Services
25%
Customer Service Outsourcing
25%
Sales Outsourcing
10%
Select Focus Area
Back Office Outsourcing
Data Entry & Processing
100%
Inbound Services
Answering services
50%
Inbound appointment scheduling
50%
Customer Service Outsourcing
Chat Support Services
56%
Order Processing & Taking
22%
Phone Support Services
22%
Outbound Services
Third party verification
38%
Customer Surveys & Market Research Calls
37%
B2C Telemarketing & telesales
25%
Sales Outsourcing
B2B Lead Generation
100%
Industries
Consumer products & services
30%
Education
20%
Media
20%
Arts, entertainment & music
10%
Manufacturing
10%
Retail
10%
Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.5 /5

What Clients Have Said

A1 Call Center offers competitive pricing with clients reporting monthly bills ranging from $5,000 to $9,999 and annual costs between $200,000 and $999,999. Clients appreciate the value, citing significant savings and improved productivity through their services.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 3 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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A1 Call Center Review Insights

Overall Review Rating

4.8
  • Quality 4.7
  • Schedule 4.8
  • Cost 4.5
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Cost-Effective Solutions

    A1 Call Center offers competitive pricing and cost-saving solutions, with clients noting substantial monthly savings. This underscores their value proposition and ability to deliver economical services.

  • Strong Customer Relationship Building

    A1 Call Center excels in developing strong relationships with both companies and consumers, which is consistently highlighted as a key strength across the reviews. This ability enhances customer satisfaction and business collaboration.

  • Scope for Faster Processing

    While overall satisfaction is high, one area of improvement noted is the speed of processing. Faster processing times could enhance service efficiency and client satisfaction even further.

  • Efficient Service Delivery

    Clients describe A1 Call Center as quick and efficient, saving significant time and money monthly. They handle outbound sales calls and customer issues effectively, contributing to improved productivity and business outcomes.

  • Positive Client Experiences

    Clients consistently report positive experiences working with A1 Call Center, describing their interactions as enjoyable and the company as amazing. This suggests a strong client focus and effective service delivery.

  • High Customer Service Standards

    The company's customer service is frequently praised, indicating a strong commitment to client satisfaction. Their service is considered premium, highlighting their ability to maintain high standards in customer interactions.

A1 Call Center Reviews

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Industry
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Customer Verification for Telecommunications Company

  • Call Center Services
  • $50,000 to $199,999
  • Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They develop a great relationship with companies and consumers."

Dec 24, 2017
Administration Associate, Telecommunications Company
Anonymous
  • Telecommunications
  • Chicago, Illinois
  • 51-200 Employees
  • Survey Response

Contract Negotiation Services for Legal Company

  • Call Center Services
  • Less than $10,000
  • Jan. 2012 - Ongoing
4.5
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.5

"They are amazing."

Nov 2, 2017
Owner, Legal Company
Anonymous
  • Legal
  • Flushing, New York
  • 11-50 Employees
  • Survey Response

Customer Verification for Administrative Department

  • Call Center Services
  • $200,000 to $999,999
  • Aug. 2013 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"Very efficient at all times."

Aug 11, 2017
Administration President
Anonymous
  • Other industries
  • New York City, New York
  • 11-50 Employees
  • Survey Response

Showing 1-3 of 3 Reviews

Locations (1)

E-87, Sector – 63, Noida, India 201307

1

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