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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Vital Solutions, Inc.

    Vital Solutions, Inc.

    Delivering Successful Compliance

    $100,000+
    Undisclosed
    50 - 249
    Berkeley Lake, GA
    Service Focus
    Inbound Services

    Vital Solutions, Inc. (“Vital”) is an Accounts Receivable Management company based in Atlanta, Georgia. Vital works nationwide in all time zones, and provides customized outsourcing solutions for…

    More

  • vlbpo cx

    vlbpo cx

    Our people helping people.

    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica
    Service Focus
    Inbound Services

    VLBPO is a distinguished contact center that specializes in serving the needs of small and medium-sized enterprises seeking to delegate their customer service functions to a provider known for its…

    More

  • Insight Customer Call Solutions ltd.

    Insight Customer Call Solutions ltd.

    CUSTOMER SERVICE AND BUSINESS PROCESS OUTSOURCING

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India
    Service Focus
    Inbound Services

    ICCS is an end-to-end multi-process, business organization, offering its services across diverse verticals. It provides a unique offshore-onshore mix in customer service, mortgage, landlines and…

    More

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  • Pocket Receptionist

    Pocket Receptionist

    Telephone Answering & Call Handling Service

    Undisclosed
    Undisclosed
    50 - 249
    Lowestoft , United Kingdom
    Service Focus
    Inbound Services

    Get a professional telephone answering service from Pocket Receptionist. We only use In-house, fully trained and accent neutral receptionists. With no long-term contracts, a 5-star rating and access…

    More

  • Front Office Staff-Reno

    Front Office Staff-Reno

    "Let Us Be Your Answer"

    $1,000+
    Undisclosed
    10 - 49
    Reno, NV
    Service Focus
    Inbound Services

    Would you like to save up to $30,000 per year on your in-house receptionist costs? At Front Office Staff-Reno, our team of expert virtual receptionists delivers personalized services so your small-…

    More

  • Datacom

    Datacom

    One of the largest Australasian IT company

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wellington, New Zealand
    Service Focus
    Inbound Services

    Founded in New Zealand 50 years ago, Datacom has since grown into one of the largest Australasian IT services companies with 27 offices and more than 4,000 staff across NZ, Australia, Malaysia and…

    More

  • Etech

    Etech

    Playing by the Rules

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Nacogdoches, TX
    Service Focus
    Inbound Services

    Etech Global Services is a servant leader organization committed to making a remarkable difference for each other, our customers, and within our communities. Etech offers a variety of services that…

    More

  • Bill Gosling Outsourcing

    Bill Gosling Outsourcing

    Not Your Average Call Center

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada
    Service Focus
    Inbound Services

    Growing your business can feel overwhelming. You have a destination in mind, but how do you get there? Partner with Bill Gosling and together we’ll develop a custom outsourcing solution for your…

    More

  • Direct Interactions

    Direct Interactions

    Be Kind. Be Correct. Be Complete.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Seattle, WA
    Service Focus
    Inbound Services

    We're a fast-growing BPO based in Seattle with employees in every state. We operate customer service teams that work from home. Our clients include large non-profits, governments, and high growth…

    More

  • ICT Innovation

    ICT Innovation

    Call Center Software Solution

    Undisclosed
    Undisclosed
    2 - 9
    Multan, Pakistan
    Service Focus
    Inbound Services

    Our product, ICT Dialer, is Call center-based software.

  • Grupo PYD

    Grupo PYD

    Quality excellence: talent, processes, and tech.

    Undisclosed
    Undisclosed
    250 - 999
    Buenos Aires, Argentina
    Service Focus
    Inbound Services

     
    For over 30 years, P&D Group has met the needs of successful multinational corporations with
    creative, cost-effective solutions backed by quality people, consistent processes, and spotless…

    More

  • Zventus

    Zventus

    Take your business to the next level!

    $1,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA
    Service Focus
    Inbound Services

    Zventus is a global services provider of management consulting, staffing solutions, and outsourcing services that empower organizations to innovate, improve and grow their business.
    As a certified…

    More

  • Intercon Messaging Inc.

    Intercon Messaging Inc.

    Live Answer. Reliable Solutions.

    Undisclosed
    Undisclosed
    10 - 49
    Drayton Valley, Canada
    Service Focus
    Inbound Services

    Intercon Messaging is a Canadian-based, multiple award-winning, 24-hour Contact and Monitoring Centre that serves industries across North America. For over two decades, our business has provided a…

    More

  • Skybridge Americas

    Skybridge Americas

    INTEGRATED, CUSTOMIZABLE AND SCALABLE SOLUTIONS

    $1,000+
    $25 - $49 / hr
    250 - 999
    Rockford, MN
    Service Focus
    Inbound Services

    When Customers are On-The-Line, Everything is On-The-Line!  You want a team that understands this! We were founded in 1953 as a 3rd party product fulfillment provider, acquired by Carlson…

    More

  • THIENTU CO.,LTD

    THIENTU CO.,LTD

    Leading BPO services and call center in Vietnam

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Ho Chi Minh, Vietnam
    Service Focus
    Inbound Services

    THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers cutting-edge outsourcing services in inbound and outbound customer support, voices and non…

    More

  • Xceed

    Xceed

    Xceed your expectation

    $25,000+
    < $25 / hr
    10,000+
    cairo, Egypt
    Service Focus
    Inbound Services

    Xceed, Egypt’s leading business process outsourcing (BPO) and shared services company, In 2001 Xceed was founded to help clients around the world meet the requirements of the rapidly evolving global…

    More

  • Mars

    Mars

    Excellence is our purpose

    $10,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt
    Service Focus
    Inbound Services

    We are an outsourcing/offshoring professional enterprise experienced in Customer Relation and Customer Contact services. We provide our clients with customer support as a professional call center.…

    More

  • Infosearch BPO Services Pvt. Ltd.

    Infosearch BPO Services Pvt. Ltd.

    Annotation, BPO, Data & Call Centre, Back office

    $1,000+
    < $25 / hr
    250 - 999
    Chennai, India
    Service Focus
    Inbound Services

    Infosearch BPO is a Global Business Outsourcing Company that specializes in various Annotation, Data Management, BPO & Call Centre Services. We are a 17+ years old company with huge experience in…

    More

  • Datamark

    Datamark

    Committed to Serve, Solve and Improve.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    El Paso, TX
    Service Focus
    Inbound Services

    DATAMARK, Inc. is a leading BPO company headquartered in El Paso, Texas. They serve Fortune 500 companies, government agencies and other large enterprises at their delivery centers worldwide,…

    More

  • Knoah

    Knoah

    Award-winning Global outsourcing company.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Henderson, NV
    Service Focus
    Inbound Services

    Whether you’re a Fortune 500 company or an SMB, Knoah Solutions’ global BPO services create memorable experiences that matter to your brand.  Their customizable and flexible, multichannel…

    More

  • Americall

    Americall

    ANSWERING SERVICES & CALL CENTER SOLUTIONS

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Service Focus
    Inbound Services

    AmeriCall is one of the nation's top inbound / outbound call centers and answering services. Established in 1938, AmeriCall has more than 70 years of experience working with their many clients to…

    More

  • PRWTech

    PRWTech

    BPO Philadelphia

    $1,000+
    < $25 / hr
    250 - 999
    Philadelphia, PA
    Service Focus
    Inbound Services

    PRWTech is a partnership between Etech Global Services and PRWT Services. Etech Global Services is a leading provider of intelligent sales, service and technology solutions specializing in inbound…

    More

  • InSO

    InSO

    Your Business. Our Solution.

    $1,000+
    < $25 / hr
    50 - 249
    Allen, TX
    Service Focus
    Inbound Services

    Inso was founded in 2003 as an international call center consulting firm. Since establishing Inso, they have enabled call centers to improve their productivity and customer satisfaction by…

    More

  • live2care

    live2care

    Your Total Business Outsourcing Partner

    $1,000+
    < $25 / hr
    50 - 249
    Mandaue City, Philippines
    Service Focus
    Inbound Services

    The Live2Sell Group of Companies is a European owned and American managed Business Process Outsourcing (BPO) company based in Cebu City, Philippines. Whether its Professional Outbound Telemarketing,…

    More

  • Pacific Global

    Pacific Global

    Global Business Process Outsourcing Company

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE
    Service Focus
    Inbound Services

    Pacific Global is a  Healthcare revenue cycle management company that offers focused cost and process optimization solutions to clients in the healthcare industry. Pacific's solutions to…

    More

  • Euroanswer

    Euroanswer

    A GREAT COMPANY STARTS WITH US

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania
    Service Focus
    Inbound Services

    We, at Euroanswer, are maintaining a high level of Quality by actively listening to our customers and by striving to offer tailored services. The entire Euroanswer team believes in and adheres to a…

    More

  • Patient Calls

    Patient Calls

    Full Scale Medical Answering Service

    Undisclosed
    Undisclosed
    50 - 249
    King of Prussia, PA
    Service Focus
    Inbound Services

    Built from the ground up, specific for the medical industry, and with over 15 years of experience, PatientCalls.com was created to receive, process, and protect all Personal Health Information (PHI)…

    More

  • TELAG AG

    TELAG AG

    Switzerland Call Center Company

    Undisclosed
    Undisclosed
    250 - 999
    Zürich, Switzerland
    Service Focus
    Inbound Services

    TELAG AG is the Swiss market leader for the realization of call center services and customer relationship programs. We are outsourcing partners and service providers for services such as customer…

    More

  • The Answer Centre

    The Answer Centre

    Telephone Answering Service

    $1,000+
    < $25 / hr
    50 - 249
    Wokingham , United Kingdom
    Service Focus
    Inbound Services

    The Answer Centre was established on 1st June 2000 and since then it has grown into one of the UK’s leading providers of Telephone Answering Services and Business Mailing Address Services.

    The…

    More

  • Nolto Bilişim - Çağrı Merkezi Çözümleri

    Nolto Bilişim - Çağrı Merkezi Çözümleri

    Profesyonel Çağrı Merkezi ve IP Santral Çözümleri

    Undisclosed
    Undisclosed
    2 - 9
    Istanbul, Türkiye
    Service Focus
    Inbound Services

    Nolto Bilişim, IP Telefon, IP Santral, Çağrı Merkezi, Video Konferans, Telsiz Telefon, Wifi Telefon, VoIP Gateway ürünlerinin Türkiye'deki lider distribütörlerinden…

    More

  • Centratel Answering Service

    Centratel Answering Service

    The highest quality answering service in the U.S.

    $1,000+
    Undisclosed
    10 - 49
    Bend, OR
    Service Focus
    Inbound Services

    Centratel is, statistically, the highest quality answering service in the United States. Centratel has the lowest customer reported error rate in the industry. For over 30 years we’ve been delivering…

    More

  • Callnovo

    Callnovo

    Multilingual Contact Center Outsourcing Provider

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada
    Service Focus
    Inbound Services

    Callnovo is a leading outsourced contact center ( call center ) service provider specializing in customer services and technical support. We provide multilingual call center outsourced operation and…

    More

  • Mplus

    Mplus

    People Inspired by People

    Undisclosed
    Undisclosed
    10,000+
    Zagreb, Croatia
    Service Focus
    Inbound Services

    Mplus Group was founded in 2007 as one of the first independent contact center providers in the Adriatic region and became the largest independent business process technology outsourcing (BPTO)…

    More

  • Miratel

    Miratel

    Telecommunications Agency North York

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada
    Service Focus
    Inbound Services

    Miratel is a Toronto based, 24 x 7 inbound and outbound contact centre and mail house specializing in nonprofit fundraising services such as telephone fundraising, lottery fundraising, online…

    More

  • Elevate Holding

    Elevate Holding

    Be Ahead Of The Curve

    Undisclosed
    Undisclosed
    250 - 999
    El Nozha, Egypt
    Service Focus
    Inbound Services

    We are Elevate Holding, a leading provider of Business Process Outsourcing and customer experience services in Egypt, serving clients across North America, Europe, Middle East & North Africa.…

    More

  • Undisclosed
    Undisclosed
    10 - 49
    Minneapolis, MN
    Service Focus
    Inbound Services

    Call Center Sales Pro was formed by Janet Livingston to help outsource call centers and telephone answering services take the pain out of growing their business. Through call center consulting and…

    More

  • TSA Group

    TSA Group

    Inspired Customer Experience

    $250,000+
    $25 - $49 / hr
    1,000 - 9,999
    West Perth, Australia
    Service Focus
    Inbound Services

    TSA Group are Australian-owned CX services specialists, working with global and local brands to revolutionise the way they connect with Australians. Through CX consulting, technology innovation and…

    More

  • Office24by7

    Office24by7

    Industry-best Office Automation

    Undisclosed
    $50 - $99 / hr
    50 - 249
    Khanammet, India
    Service Focus
    Inbound Services

    Office24by7 offers a complete suite of multiple software products that help an organization with automating various tasks.

    More

  • Kunnect

    Kunnect

    High quality hosted call center.

    $1,000+
    < $25 / hr
    50 - 249
    Ft. Lauderdale, FL
    Service Focus
    Inbound Services

    Kunnect is a Tier-2 class carrier and an on-demand, hosted call center service provider that manages about 6 billion calls a year through its best-in-class hosted solution, worldwide.It provides…

    More

  • Gatestone & Co.

    Gatestone & Co.

    BPO and Contact Center North America

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada
    Service Focus
    Inbound Services

    Incorporated in 1978, Gatestone & Co. is a privately owned accounts receivable management and call centre services company. Our strategy is to focus on the largest financial institutions, various…

    More

  • Covalen

    Covalen

    Outsourcing, BPO, Managed Services

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dublin, Ireland
    Service Focus
    Inbound Services

    Covalen has 20 years of experience providing outsourced and managed service solutions. 
    Our track record in regulated activities across banking, insurance and pensions ensures our focus on data…

    More

  • Sophi Outsourcing

    Sophi Outsourcing

    Outsourcing made easy for startups.

    $1,000+
    < $25 / hr
    250 - 999
    Dumaguete, Philippines
    Service Focus
    Inbound Services

    SOPHI is a business process outsourcing company that's been in the industry for more than a decade, working with up and coming start-ups in Silicon Valley and Europe. We're highly experienced in…

    More

  • Zebra Connexions Ltd

    Zebra Connexions Ltd

    Telephone Answering on Steroids

    $1,000+
    $25 - $49 / hr
    10 - 49
    Harlow, United Kingdom
    Service Focus
    Inbound Services

    We don't just answer the phone! But in the this age of voiceless chat bots and endless waits on hold we do offer the following for you and your customers:
    1. Calls answered straightaway with no…

    More

  • Ignite Tech Solutions

    Ignite Tech Solutions

    Explore - Enrich - Lead

    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh
    Service Focus
    Inbound Services

    Over the past 4 years, we’ve been operating in the business process outsourcing industry while helping businesses worldwide to attain their goals. Offering complete telemarketing and customer care…

    More

  • Excellent Solutions

    Excellent Solutions

    We Help You to Grow Your Business Quickly

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Riyadh, Saudi Arabia
    Service Focus
    Inbound Services

    Excellent Solutions (ES) is solutions provider specialized in Contact center outsourcing services in Saudi Arabia, and a trusted partner that offers customized solutions that is tailored to meet…

    More

  • EPlanet Global

    EPlanet Global

    Empowering brands with human-tech convergence

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Salt Lake City, UT
    Service Focus
    Inbound Services

    We are the pioneer in the BPO Model

    We are the leading provider of advanced business process outsourcing (BPO) solutions and services. Our mission is to help organizations of all sizes and…

    More

  • Concentra BPO

    Concentra BPO

    Contact Center BPO

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ciudad de México, Mexico
    Service Focus
    Inbound Services

    Near Shore Contact Center BPO Base in MEXICO CITY.  Soft landing, cntact center space lease, we adapt your model and reach your needs. 

  • Courtesy Connection

    Courtesy Connection

    Property Management Answering Service Software

    Undisclosed
    Undisclosed
    2 - 9
    Dunwoody, GA
    Service Focus
    Inbound Services

    Powerful answering service software that is purpose-built for the property management industry.  Features include:

    A highly customizable missed call phone tree
    Real-time call routing to…

    More

  • Transact Global

    Transact Global

    Adding value to your business

    $5,000+
    $50 - $99 / hr
    1,000 - 9,999
    Bengaluru, India
    Service Focus
    Inbound Services

    Transact Global is a 15-year-old ITES and BPO company, we have established ourselves as a reliable partner for businesses across a wide range of industries. We have developed deep expertise in areas…

    More

  • OWC

    OWC

    Engage. Deliver. Transform.

    $1,000+
    < $25 / hr
    250 - 999
    Pasig, Philippines
    Service Focus
    Inbound Services

    OneWorld Connections is a wholly own subsidiary of OneWorld Holdings, Hong Kong & was incorporated in 2006. The newly formed OneWorld Connections management team constitutes of highly seasoned…

    More

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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