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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Outbound Caller

    Outbound Caller

    B2B leads with our Cold Calling Services

    $1,000+
    < $25 / hr
    50 - 249
    Fargo, ND
    Service Focus
    Inbound Services

     
    With our cold calling service, you can generate fully-qualified B2B leads on demand for your sales team. We can set up your sales reps with ready to be closed leads, with zero legwork or…

    More

  • ServiceForge

    ServiceForge

    24/7 people focused business growth solutions

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada
    Service Focus
    Inbound Services

    You do many jobs and it’s difficult to find time to do it all and grow your service business. ServiceForge receptionists and technology will give you time to focus on what matters: growth.…

    More

  • Origin Client Acquisition LTD

    Origin Client Acquisition LTD

    Scalable Multi-Channel Engagement

    $1,000+
    < $25 / hr
    10 - 49
    North Walsham, United Kingdom
    Service Focus
    Inbound Services

    We are an AWARD-WINNING Multichannel Customer Contact Centre, offering a complete range of Customer Engagement Services. We are a young, hungry and ambitious team who embrace the very latest…

    More

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  • Smart Link

    Smart Link

    Excellence at its finest

    $250,000+
    $300+ / hr
    1,000 - 9,999
    Riyadh, Saudi Arabia
    Service Focus
    Inbound Services

    Smart Link is a leading the BPO & Customer management. SL is the pioneer in providing contact center solutions in Saudi Arabia and Middle East with more than 8 operational headwuarters in Jeddah…

    More

  • OneBPO

    OneBPO

    Outsourcing Simplified

    $10,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV
    Service Focus
    Inbound Services

    OneBPO provides complete call center and back office solutions to small…

    More

  • Volans Infomatics Pvt. Ltd.

    Volans Infomatics Pvt. Ltd.

    End-to-end business process management

    Undisclosed
    Undisclosed
    50 - 249
    Noida, India
    Service Focus
    Inbound Services

    Volans Infomatics is a global professional services organization offering end-to-end business process management (BPM) and operations consulting services to clients across a wide range of industries…

    More

  • Baja Call Center Inc

    Baja Call Center Inc

    Outsourcing Partner for CX Experience Done Right.

    Undisclosed
    < $25 / hr
    250 - 999
    Tijuana, Mexico
    Service Focus
    Inbound Services

    At Baja Call Center, we measure our success by the outcomes we deliver for our clients. We are a contact center partner helping companies from all industries to provide an outstanding customer…

    More

  • Whistl

    Whistl

    Leading UK based end-to-end logistics company

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Marlow, United Kingdom
    Service Focus
    Inbound Services

    Whistl is the UK's leading logistics company, uniquely placed to help businesses effectively manage their e-commerce supply chain. 
    Providing competitively priced solutions and services across…

    More

  • Asia Premier One Source

    Asia Premier One Source

    Outsourcing Done Right

    Undisclosed
    Undisclosed
    250 - 999
    Makati, Philippines
    Service Focus
    Inbound Services

    Our success was built on leveraging the superior English language skills and high educational standards available in the Philippines, to deliver a high-value, low-cost call and BPO solution to our…

    More

  • Providence

    Providence

    the customer service company...

    $1,000+
    < $25 / hr
    50 - 249
    Colombo, Sri Lanka
    Service Focus
    Inbound Services

    Founded in January 2007 as a provider of superior Business Process Outsourcing (BPO) Inbound and Outbound Contact center services in Sri Lanka, since it’s inception, Providence has successfully…

    More

  • TeleConsult Group (TCG)

    TeleConsult Group (TCG)

    Call Center Outsourcing and BPO

    Undisclosed
    Undisclosed
    50 - 249
    Dhaka, Bangladesh
    Service Focus
    Inbound Services

    TCG is a custom-based call center outsourcing service provider that is beneficial for enterprises, not only for big or international but also for small or start-up enterprises. TCG is a fast-growing…

    More

  • Undisclosed
    Undisclosed
    10 - 49
    Lahore, Pakistan
    Service Focus
    Inbound Services

    Cherry Berry UCM aka Unified Call Manager, also known as Unified Communications Manager (UCM), is a software-based call processing system developed by Systems.

  • $1,000+
    < $25 / hr
    250 - 999
    Ho Chi Minh City, Vietnam
    Service Focus
    Inbound Services

    "IT-Communications Vietnam Call-Center and Tele-Marketing aim is a moving experience that goes beyond meeting and talking.

    A call center with a cutting-edge system & skills and a sincere…"

    More

  • Intercom Nigeria

    Intercom Nigeria

    Call Center, BPO, ICT & Network security

    $100,000+
    < $25 / hr
    50 - 249
    Ikeja, Nigeria
    Service Focus
    Inbound Services

    Intercom Nigeria has an experienced team vast in unified communications deployment and Telepresence; SIP Trunking DID, VoIP, IP PBX, call center solution and technical consulting and design as well…

    More

  • Hastings Humans

    Hastings Humans

    Your Business, Your Call.

    $1,000+
    $25 - $49 / hr
    10 - 49
    Austin, TX
    Service Focus
    Inbound Services

    A business’s phone line can be a lifeline. Hastings Humans have remained true to one core value: customer service will always rely on people talking to people. All of our customer service agents…

    More

  • DCDial

    DCDial

    Innovating communication strategies

    Undisclosed
    Undisclosed
    10 - 49
    Atlanta, GA
    Service Focus
    Inbound Services

    We help our clients boost productivity, enhance efficiency, and increase profitability by automating everything from sales and marketing, scheduling, announcements, payment processing, and more. Our…

    More

  • $1,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt
    Service Focus
    Inbound Services

    GCS have a strong portfolio with a client around the world in the call center customer support service.

    We are a 5-Star Reviewed service with 1000's happy customers.

    Start Building Your Team…

    More

  • The Call Gurus

    The Call Gurus

    Top Producing Nearshore BPO

    $25,000+
    < $25 / hr
    1,000 - 9,999
    Peoria, AZ
    Service Focus
    Inbound Services

    The Call Gurus focuses on providing businesses with powerful customer support using the latest innovative tools. We seek to serve you in the best manner. Thus, we are experts designing each of the…

    More

  • Touchstone Communications

    Touchstone Communications

    Your partners in growth

    Undisclosed
    Undisclosed
    250 - 999
    Fort Worth, TX
    Service Focus
    Inbound Services

     

    Touchstone Communications was built in 2002 on the philosophy of hiring educated, motivated talent and then providing them with the best training and management to achieve our clients'​…

    More

  • Undisclosed
    Undisclosed
    250 - 999
    Lisboa, Portugal
    Service Focus
    Inbound Services

    At Cluster , we specialize in delivering bespoke customer experience solutions. We mentor teams that believe in your products and services, helping businesses redefine, streamline, and digitize…

    More

  • SRVR, LLC

    SRVR, LLC

    The world is calling

    Undisclosed
    Undisclosed
    10 - 49
    Troy, MI
    Service Focus
    Inbound Services

    SRVR, LLC is a global communications management company that sees the world as a whole. In today's global environment, staying connected is more complicated than ever before. There are more options,…

    More

  • Graf Call Center

    Graf Call Center

    Your Outsourcing Solution

    Undisclosed
    < $25 / hr
    50 - 249
    Chervonohrad, Ukraine
    Service Focus
    Inbound Services

    Graff Call Center LLC, located in the Western Ukraine, close to Polish border, has been operating in the market of outsourcing more than 10 years and happy to have its clients all over the world.…

    More

  • Nivista Technologies

    Nivista Technologies

    An offshore IT solution provider.

    $1,000+
    < $25 / hr
    50 - 249
    Hyderabad, India
    Service Focus
    Inbound Services

    Nivista Technologies is an offshore IT solution provider having its delivery centre in Hyderabad, India. Nivista with its team of software pundits is uniquely poised to handle the offshore…

    More

  • Adelina BPO

    Adelina BPO

    Call Center

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    Since 2006, Adelina BPO has offered the best contact center solutions. Our mission as a firm is to make 24/7 customer service a reality for businesses of all sizes. Our goal is to provide our…

    More

  • Culture Closers, ApS

    Culture Closers, ApS

    We help companies scale by increasing their sales!

    Undisclosed
    Undisclosed
    10 - 49
    Aalestrup, Denmark
    Service Focus
    Inbound Services

    Are you interested in:

    Hitting incredible closing rates on your inbound sales?
    Transform your non-converted leads into actual leads and eventually clients?
    Increase the amount of revenue…

    More

  • Agently.ai

    Agently.ai

    Delivering First-Class Customer Support

    $5,000+
    < $25 / hr
    250 - 999
    Los Angeles, CA
    Service Focus
    Inbound Services

    Agently combines human expertise and AI to deliver exceptional customer service in the travel industry. Our team is behind award-winning travel companies worldwide, like Kayak and WOWFare. We provide…

    More

  • KautelCo Private Limited

    KautelCo Private Limited

    Best VoIP & Dialer Service Provider

    $5,000+
    Undisclosed
    10 - 49
    New Delhi, India
    Service Focus
    Inbound Services

    KautelCo is a leader among wholesale VoIP service providers. We use a complex network infrastructure to provide exceptional quality VoIP services to both businesses and residences. We offer the…

    More

  • Liotta OU

    Liotta OU

    Call center outsource company

    $1,000+
    Undisclosed
    250 - 999
    Tallinn, Estonia
    Service Focus
    Inbound Services

    At Liotta OU, we offer technology, support, and vast knowledge for outsourced call center services that enable businesses and their clients to interact more efficiently.

    More

  • Universal Dispatch Management

    Universal Dispatch Management

    Your customers' calls, our priority

    Undisclosed
    < $25 / hr
    10 - 49
    Calgary, Canada
    Service Focus
    Inbound Services

    If you are looking for a reliable, professional, and efficient call center solution, look no further than Universal Dispatch Management. Our team of experienced representatives is available 24/7 to…

    More

  • $1,000+
    < $25 / hr
    50 - 249
    istanbul, Türkiye
    Service Focus
    Inbound Services

    AXIS is a BPO call centre located in Istanbul, Turkey and we provide customer service to small companies looking to expand. By providing quality customer service and offering competitive rates, you…

    More

  • Kewix Telecom

    Kewix Telecom

    No missed calls with Kewix Telecom

    Undisclosed
    < $25 / hr
    10 - 49
    Montréal, Canada
    Service Focus
    Inbound Services

    Always by your side, this is our commitment! Our dynamic team is constantly available, on the lookout for your calls, 24/7, 365 days a year. Forget the stress of unavailable customer service - we…

    More

  • Upstream BPO Inc

    Upstream BPO Inc

    Great Customers, Great People, Great Service

    $1,000+
    < $25 / hr
    250 - 999
    Lucena, Philippines
    Service Focus
    Inbound Services

    Upstream BPO Inc. is an award-winning Business Process Outsourcing company, with the ability to cater to diverse verticals with intelligent business operations. We specialize in Contact Center ,…

    More

  • Certus Technologies Ltd

    Certus Technologies Ltd

    Best BPO/Call center service provider in Kampala

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Kinshasa, Congo (the Democratic Republic of the)
    Service Focus
    Inbound Services

    Certus Technologies Ltd is a highly experienced BPO service provider in Uganda, headquartered in the DRC under Cameo Techedge Services SA. We are specialists in call centers, back offices, KYC,…

    More

  • Cybrosys Communications

    Cybrosys Communications

    "Answering Your Calls, Exceeding Expectations"

    $10,000+
    < $25 / hr
    2 - 9
    Wembley, United Kingdom
    Service Focus
    Inbound Services

    Cybrosys Communications is much more than a contact center, it is a project built by a team of professionals who provide the best service for call answering and dispatch service.
    Our highly trained…

    More

  • Wazowski Outsourcing

    Wazowski Outsourcing

    Every interaction is an opportunity.

    $1,000+
    < $25 / hr
    250 - 999
    Service Focus
    Inbound Services

    Since our inception in 2019, we have been on an extraordinary journey of growth and success. Starting with a modest team of 20 passionate individuals, we have expanded our family to over 450…

    More

  • Voiptime Cloud

    Voiptime Cloud

    Professional call center software for businesses

    Undisclosed
    Undisclosed
    50 - 249
    Denver, CO
    Service Focus
    Inbound Services

    Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive &…

    More

  • The Functionary

    The Functionary

    Nearshore Outsourcing and Staff Augmentation

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Aubrey, TX
    Service Focus
    Inbound Services

    Founded in 2017 in Texas, The Functionary is a Nearshore Outsourcing provider of business process support services to consumers, small businesses, mid-market, and enterprise customers. 
    The…

    More

  • $1,000+
    $25 - $49 / hr
    10 - 49
    Chatswood, Australia
    Service Focus
    Inbound Services

    Our virtual receptionists are a premium live answering service. Perfect for small businesses, sole traders and enterprises, we integrate with your business and present a friendly, professional image…

    More

  • ManilaPros

    ManilaPros

    ManilaPros Ecommerce Outsourcing

    Undisclosed
    Undisclosed
    250 - 999
    Carson, CA
    Service Focus
    Inbound Services

     
    ManilaPros is a premier Ecommerce outsourcing company in the Philippines with expertly sourced Ecommerce professionals in the field of customer support, creative design, and product…

    More

  • AscentBPO

    AscentBPO

    BPO, Call Centre projects & Data Entry Outsourcing

    $1,000+
    < $25 / hr
    50 - 249
    Noida, India
    Service Focus
    Inbound Services

    We are one of the fastest-growing BPO, Call Centre projects & Data Entry Outsourcing Company in India and are gaining a high reputation in the market as a reliable BPO data entry service provider…

    More

  • IcoNics Group

    IcoNics Group

    Call Center customer service

    $5,000+
    < $25 / hr
    250 - 999
    Amman, Jordan
    Service Focus
    Inbound Services

    WE ARE A PROUD INTERNATIONAL COMPANY WITH 12 YEARS OF EXPERIENCE SERVING THE BUSINESS WORLD THROUGH EXCEPTIONAL OUTSOURCING SERVICES.

    More

  • Siplink Communications

    Siplink Communications

    VoIP Service Providers for International Calling i

    $1,000+
    Undisclosed
    10 - 49
    Chennai, India
    Service Focus
    Inbound Services

    SIPLINK Communications also has a retail service that provides both residential and business customer at wholesale prices. If you’re gaze to optimize your price while achieving superior levels…

    More

  • Consumer Links

    Consumer Links

    Acquire. Support. Retain.

    $1,000+
    < $25 / hr
    250 - 999
    Manchester, United Kingdom
    Service Focus
    Inbound Services

    Consumer Links are a global provider of Business Process Outsourcing (BPO) services with a difference.
    We believe that BPO should be about more than just cost savings — it should also be about…

    More

  • Answer North America

    Answer North America

    Professional, Affordable Call Handling 24/7/365

    Undisclosed
    < $25 / hr
    10 - 49
    Toronto, Canada
    Service Focus
    Inbound Services

    Imagine a complete solution that allows you to accept and track all your calls, emails, faxes and generates a presence on the Web. You will never lose a customer as a result of a missed call or bad…

    More

  • Executive Boutique Call Center

    Executive Boutique Call Center

    Give Your Customers World Class Customer Service!

    Undisclosed
    Undisclosed
    50 - 249
    Cebu, Philippines
    Service Focus
    Inbound Services

    Executive Boutique is an American- and Australian-owned leading call center service and BPO provider strategically located in the Philippines. HIPAA and PCI compliant, we can improve…

    More

  • Office Alternatives

    Office Alternatives

    Upsize your business; downsize your cost

    Undisclosed
    Undisclosed
    2 - 9
    Albuquerque, NM
    Service Focus
    Inbound Services

    Big Image Small Budget. National Phone Answering, Fully-loaded Office suites, meeting rooms and virtual offices/mail Imagine an executive presence “in a box.”

    What do we mean? Forget the high…

    More

  • Express International Inc.

    Express International Inc.

    Express International Inc.

    Undisclosed
    Undisclosed
    250 - 999
    Georgetown, Guyana
    Service Focus
    Inbound Services

     
    Express International is one of the world's leading BPO providers, specializing in providing omnichannel support to both businesses and consumers across a wide range of industries. We are…

    More

  • InfraWeb Manage Services Provider

    InfraWeb Manage Services Provider

    Your Partner in Seamless Customer Connections

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania
    Service Focus
    Inbound Services

    **InfraWeb: Exceptional Call Center Services**

    InfraWeb leads in delivering top-notch call center solutions designed to enhance customer interactions and streamline operations.

    **Our Services…

    More

  • OpsTalent

    OpsTalent

    Global Customer Experience & TechTalent Outsourcer

    Undisclosed
    < $25 / hr
    250 - 999
    Wrocław, Poland
    Service Focus
    Inbound Services

    Winner of 💎Forbes Diamonds 2020-2024💎
    🥇Gold Winner of ECCCSA 2023 in Best Employee Experience🥇
    OpsTalent was founded in 2012 and has become a leading operator in the nearshore business process…

    More

  • AD Client

    AD Client

    AVAILABILITY MEANS SOMETHING

    Undisclosed
    Undisclosed
    10 - 49
    København, Denmark
    Service Focus
    Inbound Services

    AD Client is a result of a long-standing desire to develop an alternative to the average contact centre by way of our unique solutions and approach to the way in which we look at business and…

    More

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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