Excellence, Client Focus, Integrity, Commitment.

EGA connect was founded by industry professionals with a track record in cloud-based contact center outsourcing with global workforce.

The company provides omnichannel customer support in multiple languages with industry professionals and the latest technology available.

Headquartered in Sarajevo Bosnia & Herzegovina with operations in Europe, North America and Asia to cover all time zones.

$1,000+
< $25 / hr
10 - 49
Founded 2016
Sarajevo, Bosnia and Herzegovina
Map location
headquarters
  • Josipa Stadlera 6
    Sarajevo, FSA 71000
    Bosnia and Herzegovina

Focus

Service lines
30%
25%
10%
10%
10%
5%
5%
5%
Customer Service Outsourcing
Email Marketing
Back Office Outsourcing
Client focus
100%
Small Business (<$10M)
Industry focus
50%
20%
20%
10%
Information technology
Retail
Telecommunications
Back Office Outsourcing
100%
Customer Service Outsourcing
40%
30%
20%
10%
Inbound Services
75%
25%
Outbound Services
60%
40%
Sales Outsourcing
100%

Portfolio

Key clients: 

Pets and People Portraits, WallsPhoto, Mons Jahorina Apartments

Reviews

4.8
4.750000
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