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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

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  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • Q2 Serves Infotech

    Q2 Serves Infotech

    BPO, KPO, WEB SERVICES

    $1,000+
    < $25 / hr
    50 - 249
    Gurugram, India
    Service Focus
    Inbound Services

    Q 2 serves was launched in 2005 with a vision to achieve worldwide leadership in the sphere of IT and IT enabled services. They have expertise in providing services like Inbound call handling,…

    More

  • Elagoon Business Solutions

    Elagoon Business Solutions

    The Bridge Between Your Business & Profit

    Undisclosed
    < $25 / hr
    250 - 999
    Kolkata, India
    Service Focus
    Inbound Services

    Elagoon Business Solutions Pvt. Ltd. is started with the vision to provide best in industry Business Process Management (BPM) services. The company employs highly experienced workforce with expertise…

    More

  • TrueShore

    TrueShore

    Billing & Collections Outsourcing

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic
    Service Focus
    Inbound Services

    With today’s informed and interconnected consumers, businesses must go the extra mile to ensure the utmost level of customer service from their employees. TrueShore provides an efficient and cost-…

    More

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  • Collective Solution

    Collective Solution

    We don't provide a service, we provide a solution.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Los Angeles, CA
    Service Focus
    Inbound Services

    Started by entrepreneurs, for entrepreneurs, Collective Solution offers a human approach to call centers. We set out nearly two decades ago to help large businesses and entrepreneurs alike grow their…

    More

  • Account Management Systems

    Account Management Systems

    Nationwide Commercial Debt Collection Agency

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Bayonet Point, FL
    Service Focus
    Inbound Services

    Account Management Systems (AMS) is a National Commercial Business to Business Debt Collection Agency based out of the Tampa Bay Area in Hudson Florida. AMS was founded in 1999 and has a staff of…

    More

  • A Live Answer

    A Live Answer

    Telephone Answering Service you can Rely On.

    $1,000+
    $25 - $49 / hr
    2 - 9
    Miami, FL
    Service Focus
    Inbound Services

    A Live Answer, Inc. understands the importance of accuracy, professionalism, and expediency. We strive each day to remain the Answering Service of choice for our clients. Basing our values on…

    More

  • Forward Bpo Inc.

    Forward Bpo Inc.

    Move Forward With Us.

    Undisclosed
    Undisclosed
    250 - 999
    Mandaue City, Philippines
    Service Focus
    Inbound Services

    Forward BPO is a premier Australian-owned BPO company that offers a range of cost-effective call centre outsourcing services to different industries.

  • mindStart Solutions

    mindStart Solutions

    Technology & IOT Costumer Support in Austin Texas

    Undisclosed
    Undisclosed
    250 - 999
    Austin, TX
    Service Focus
    Inbound Services

    MindStart offers a unique approach to customer support for leading companies. Based in Austin, Texas, we provide super friendly and highly informed support to the world's leading companies. We are…

    More

  • CATI call center

    CATI call center

    Your center of telephone surveys!

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine
    Service Focus
    Inbound Services

    A specialized outsourcing call center for conducting telephone surveys.

    We employ English and Russian native speakers to provide our clients with high-quality services. We have 67 CATI telephone…

    More

  • OnlineMarket

    OnlineMarket

    Answering services for a fair prices

    $1,000+
    < $25 / hr
    50 - 249
    Kharkiv, Ukraine
    Service Focus
    Inbound Services

    Answering services for a fair prices. Our team has more than 10 years on the telecommunication market

  • ShyftOff

    ShyftOff

    Improving Contact Centers with Better Agents

    Undisclosed
    Undisclosed
    10 - 49
    Tampa, FL
    Service Focus
    Inbound Services

    ShyftOff simplifies on-demand staffing for call centers. We’re a GigCX solution designed to solve contact center CX challenges. Businesses can scale up or scale down their contact center staff…

    More

  • 24-7 INTOUCH

    24-7 INTOUCH

    Outsourcing/Offshoring Agency Winnipeg

    $1,000+
    < $25 / hr
    10,000+
    Winnipeg, Canada
    Service Focus
    Inbound Services

    24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology,…

    More

  • Direct Line Tele Response

    Direct Line Tele Response

    Your Voice Of Excellence

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA
    Service Focus
    Inbound Services

    Direct Line Tele Response is nationally recognized as one of the premier service providers in the Answering Service and Call Center industry. We provide solutions for inbound call taking, messaging,…

    More

  • SIMETRIX SOLUTIONS

    SIMETRIX SOLUTIONS

    Multilingual Call Center

    $1,000+
    < $25 / hr
    50 - 249
    Tirana, Albania
    Service Focus
    Inbound Services

    Simetrix Solutions, headquartered in Albania, is a Multilingual Call Center BPO service provider (Business process outsourcing).
     
    Driven by innovations and well trained staff, SIMETRIX…

    More

  • Epicenter Technologies

    Epicenter Technologies

    Future Intelligently

    $5,000+
    $25 - $49 / hr
    1,000 - 9,999
    Mira Bhayandar, India
    Service Focus
    Inbound Services

    Epicenter is a 21-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction. We use Innovative Technology & Data Driven approaches to create customer &…

    More

  • 31West Global Services

    31West Global Services

    Call Center Outsourcing | After Hours Call Center

    $1,000+
    < $25 / hr
    50 - 249
    San Francisco, CA
    Service Focus
    Inbound Services

    Call Center Outsourcing

    Helping You Reduce Cost & Grow

    ✓ Start at $4.99 /hr

    ✓ 24/7/365 Operations

    ✓ 14th year in Service

    ✓ No Compromise on Quality

    ✓ Phone, Email, Live Chat…

    More

  • Contact Point 360

    Contact Point 360

    Transformative Customer Experience Services

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada
    Service Focus
    Inbound Services

    ContactPoint 360 is pioneering the next phase of BPO customer experience and contact center support solutions. We serve some of the most recognizable brands in the world by providing delightful…

    More

  • First Answering

    First Answering

    When you can't answer, we will

    $1,000+
    < $25 / hr
    250 - 999
    Service Focus
    Inbound Services

    First Answering Service's most beneficial aspect of their phone answering service is that they provide both existing and potential customers with the ability to communicate with a company during its…

    More

  • Pride BPO

    Pride BPO

    A leading business process optimization firm.

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY
    Service Focus
    Inbound Services

    Pride BPO is a leading business process optimization firm dedicated to providing a wide range of services to a diverse and growing clientele. They partner with clients to deliver broad solutions such…

    More

  • BPO Recruit

    BPO Recruit

    Niche Executive Headhunting Firm.

    $1,000+
    < $25 / hr
    10 - 49
    London , United Kingdom
    Service Focus
    Inbound Services

    BPO Recruit is an executive recruitment agency based in the City of London and are specialists in the search and selection of professionals in shared services and Business Process Outsourcing (BPO).…

    More

  • transcosmos

    transcosmos

    Impeccable service, Incredible results

    $1,000+
    < $25 / hr
    10,000+
    Gardena, CA
    Service Focus
    Inbound Services

    Transcosmos launched its operations in 1966. Since then, we have combined superior people with the latest technology to enhance the competitive strength of our clients' companies by providing them…

    More

  • Ascend BPO

    Ascend BPO

    BPO New Jersey

    $1,000+
    < $25 / hr
    50 - 249
    Princeton, NJ
    Service Focus
    Inbound Services

    Ascend BPO's diverse portfolio of services include Healthcare BPO, Database Management & Administration, Business Intelligence, Application Development for Desktop, Web and Mobile platforms…

    More

  • One Contact

    One Contact

    We are nimble and committed to your success!

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada
    Service Focus
    Inbound Services

    One Contact operates call centers in North America with facilities located in Toronto, Canada, Fort Myers, Florida, and Reno, Nevada.

    We follow an ‘on-shore only shore’ philosophy and have…

    More

  • FIBER Group

    FIBER Group

    We believe in growth. Together!

    $1,000+
    < $25 / hr
    250 - 999
    London, United Kingdom
    Service Focus
    Inbound Services

    FIBER Group is a well established global Outsourcing firm in Europe, providing a broad range of services and solutions in Inbound, ITO, BPO, Data Management, and Smartsourcing.

  • Phone Net

    Phone Net

    Your Call Center Solution

    $1,000+
    $25 - $49 / hr
    50 - 249
    San Diego, CA
    Service Focus
    Inbound Services

    Phone Net is a full-service, state-of-the-art, integrated call center that serves the cable industry. Our specialty involves outbound and inbound calling, chat, sales and customer care interaction.…

    More

  • Global Dispatch Management

    Global Dispatch Management

    GDMBPO | Taxi & Limo Call Answering Services

    $1,000+
    Undisclosed
    250 - 999
    Bethpage, NY
    Service Focus
    Inbound Services

    Looking for Best Taxi & Limo Dispatch Center? You are at the right place! GDMBPO offers excellent Call Center Service for Limo and Taxi, Call Answering Services for Medical Transportation…

    More

  • Shelf Level Retail Solutions

    Shelf Level Retail Solutions

    On Demand Retail Experts

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Rogers, AR
    Service Focus
    Inbound Services

    We are a retail support company for manufacturers and retailers. We offer nationwide merchandising & audit services. We also operate a 25 seat retail call center and operate a 10,000 sq. ft…

    More

  • Flatworld Philippines

    Flatworld Philippines

    Outsourcing services company in the Philippines

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Davao City, Philippines
    Service Focus
    Inbound Services

    Benefit from our 10+ years of industry expertise and a team of 1500+ experts who deliver cost-efficient solutions and high-quality project outputs within a short turnaround by choosing our…

    More

  • ihelpbd

    ihelpbd

    software solution provider

    $5,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh
    Service Focus
    Inbound Services

    iHelpBD is a software company in Dhaka, Bangladesh. They offer a variety of call center and customer relationship management (CRM) solutions 

  • My Salon Desk

    My Salon Desk

    The 1st Salon + Spa Specialty Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    Boston, MA
    Service Focus
    Inbound Services

    My Salon Desk is revolutionizing the beauty services industry with an Virtual Receptionist Service that specializes in supporting the beauty industry. Our highly trained and specialized Receptionists…

    More

  • Global Empire Corporation

    Global Empire Corporation

    Call Center Outsourcing Services

    $50,000+
    < $25 / hr
    250 - 999
    Edmonton, Canada
    Service Focus
    Inbound Services

    Global Empire Corporation is the industry leader in call center outsourcing services. We are a cutting-edge leader in the contact service vertical. We handle some of the most recognizable names in…

    More

  • Back Office Support Services

    Back Office Support Services

    Back Office Support Services

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Princeton, NJ
    Service Focus
    Inbound Services

    Outsource2india (O2I) is a global corporation offering Business process outsourcing in diverse fields such as IT, data science, outsourcing, data entry, photo editing, call center, and mortgage,…

    More

  • Concentra BPO

    Concentra BPO

    Contact Center BPO

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ciudad de México, Mexico
    Service Focus
    Inbound Services

    Near Shore Contact Center BPO Base in MEXICO CITY.  Soft landing, cntact center space lease, we adapt your model and reach your needs. 

  • Answering365

    Answering365

    Communications Crafted With Care

    Undisclosed
    Undisclosed
    10 - 49
    Los Angeles, CA
    Service Focus
    Inbound Services

    Why Partner With Answering365 We are Your First Line of Defense We understand that we are your first line of defense and will assist you with your ability to scale up or down as required. We are…

    More

  • INFOMEDIA NUSANTARA

    INFOMEDIA NUSANTARA

    INFOMEDIA: Your Digital CX Partner

    Undisclosed
    Undisclosed
    250 - 999
    Jakarta, Indonesia
    Service Focus
    Inbound Services

    Aim big vision to be the leading player in Business Process Outsourcing Services in the region, currently Infomedia serve portfolio of CRM (Customer Relationship Management), BPM (Business Process…

    More

  • Data Entry Outsourced

    Data Entry Outsourced

    Outsource Data Entry Services

    $1,000+
    < $25 / hr
    50 - 249
    Bangalore, India
    Service Focus
    Inbound Services

    "They add success to our company."

    • CEO, Business Firm
  • TalkAgent

    TalkAgent

    Outsource Live Chat Services

    Undisclosed
    < $25 / hr
    50 - 249
    New York, NY
    Service Focus
    Inbound Services

    TalkAgent is the ideal choice for all of your outsourcing requirements. We serve a large number of clients worldwide and offer non-voice customer care in addition to IT management services like 24/7…

    More

  • Pentafon

    Pentafon

    Revolutionize Your CX with Pentafon

    $250,000+
    < $25 / hr
    1,000 - 9,999
    San Miguel, Mexico City, Mexico
    Service Focus
    Inbound Services

    Pentafon, a trailblazer in Mexico and Latam's Contact Center in the CX sector that empowers businesses to delight their customers. They orchestrate an unrivaled, seamless omnichannel experience…

    More

  • Benefit Partner GmbH

    Benefit Partner GmbH

    Premium Hotline Supervisor

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria
    Service Focus
    Inbound Services

    Willkommen bei Benefit-Partner, Ihrem zuverlässigen Partner für exzellenten Kundenservice. Unsere umfassenden Dienstleistungen, darunter professionelle Call-Center-Services und technischer…

    More

  • Aureon

    Aureon

    LET'S GET BACK TO WORK

    $1,000+
    < $25 / hr
    250 - 999
    West Des Moines, IA
    Service Focus
    Inbound Services

    Aureon is a business solutions provider who connects possibilities by providing unique and scalable business support services for organizations – small and large. Headquartered in the heart of the…

    More

  • Apifonica

    Apifonica

    Platform for automation of communication

    $1,000+
    $50 - $99 / hr
    50 - 249
    Tallinn, Estonia
    Service Focus
    Inbound Services

    Automation starts with Apifonica - fully customisable solution for automation of communication in HR, sales and customer support. This automation is tailored to your goals as our experts analyse your…

    More

  • Brown & Joseph

    Brown & Joseph

    Award-Winning Debt Collection Agency

    Undisclosed
    Undisclosed
    50 - 249
    Itasca, IL
    Service Focus
    Inbound Services

    Brown & Joseph is an award-winning debt collection agency located in the Chicagoland area. Founded in Chicago in 1996 by a group of financial services experts, Brown & Joseph has earned a…

    More

  • Apollo Answering Service, LLC

    Apollo Answering Service, LLC

    Real People Answering Your Customer Calls.

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX
    Service Focus
    Inbound Services

    Every virtual receptionists on the Apollo Answering Service team is carefully selected, professionally trained, continually monitored and coached to represent your small business and dazzle your…

    More

  • BPO+

    BPO+

    BPO – NON Voice based

    $1,000+
    < $25 / hr
    250 - 999
    Doha, Qatar
    Service Focus
    Inbound Services

    BPO+ is uniquely focused on delivering experience to global brands through technology, analytics and back office resulting in improved consumer experiences. BPO+ manages over a million customer…

    More

  • $1,000+
    < $25 / hr
    250 - 999
    Shinjuku City, Japan
    Service Focus
    Inbound Services

    tele-net Coporation was founded in Japan in 1994. Their business has grown around their contact center operations. They do more than just handle order-taking and inquiries on behalf of their clients…

    More

  • Span BPO

    Span BPO

    Pakistan's Leading BPO Company

    $1,000+
    < $25 / hr
    50 - 249
    Rawalpindi, Pakistan
    Service Focus
    Inbound Services

    Span BPO being the leader in IT services is focused upon delivering products that helps accelerate the growth of their customers. Core solutions are offered to large, medium and small size businesses…

    More

  • (we)Vcare Customers

    (we)Vcare Customers

    Vcare Customers: Call Center Outsourcing Services

    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India
    Service Focus
    Inbound Services

    In customer care (we)VCare Customers is the purest distilled call center outsourcing company with loyalty, persistence, determination and hard work. We work for the industries including telecom,…

    More

  • MedCom

    MedCom

    The Medical Messaging Experts!

    Undisclosed
    Undisclosed
    10 - 49
    Dallas, TX
    Service Focus
    Inbound Services

    MedCom is not the typical answering service.   We only service healthcare related concerns.   We are the true experts in our field!

  • Undisclosed
    Undisclosed
    250 - 999
    Dar es Salaam, Tanzania
    Service Focus
    Inbound Services

    We started operations with only 60 employees but we have gradually developed and now have over 300 dedicated and hardworking employees focusing on meeting the client’s needs. We have a vibrant…

    More

  • The-Connections

    The-Connections

    Quality & Value Delivered, Together

    Undisclosed
    Undisclosed
    250 - 999
    Pune, India
    Service Focus
    Inbound Services

    Connecting Companies & Customers with each other with right information and round the clock availability is a Critical Mission and Business Need of an hour.
    We are leading Customer Experience…

    More

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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