HIGH-VOLUME, HIGH-QUALITY, TIMELY DATA PROCESSING

Statco has an extensive history and vast experience providing high-volume, high-quality, timely data processing services. Since 1959, the company has performed data entry and forms processing for government and private industry and is ever-evolving to meet industry needs.

Methodology

Over 200 years of collective experience in commercial data processing has helped establish the way we work, a methodology which has contracted, performed and completed millions of dollars in data processing needs and ongoing high-volume data processing applications.

Our method of operation is to cross-train data entry and scanning operators to ensure a pool of qualified personnel is ready to meet significant and unexpected periodic increases in transaction volume with no reduction in the quality of the work. When operators are well trained and equipped to handle any situation, there is no time lost, no quality sacrificed, and no extra costs for our clients.

Industry Experience

For over 50 years Statco has processed confidential source document information for government and private industry clients. Our services have made a huge impact on businesses during these last several decades.

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
1959
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Austin, TX
headquarters
  • 8870 Business Park Drive, Suite 500 , Texas
    Austin, TX 78759
    United States

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Non-Voice BPO/Back Office Services
  • Voice Services
Industry focus
  • Business services
  • Financial services
  • Health Care & Medical
Voice/Call Center Services

Reviews

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Data Security Support for Real Estate Firm

"Their service is impeccable, top of the class."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2012 - Ongoing
The Reviewer
 
1-10 Employees
 
Bakersfield, California
Business Development Owner, Real Estate Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you previously handle these needs in-house?

Sometimes we need these services, yes, but we pride ourselves on handling things in-house.

What type of work does your internal staff avoid by using a back office service?

It helps avoid the upfront conflicts with others.

What challenge were you trying to address with the service provider?

We wanted good, affordable, respected service from a quality product.

SOLUTION

What was the scope of the service provider's involvement?

They provide us everyday security and peace of mind.

Could you describe the service provider's pricing structure and how they billed you?

It's by the hour. We are really short term.

How did you come to work with this service provider?

Their referral was from a great friend and business associate who has does business with them.

How would you assess the service provider's ability to turn around quality work, to provide customer service, and to communicate?

Their service is impeccable, top of the class. We wouldn't have it any other way.

How much time, in hours, does this service provider save you each month?

They save us at least 8-12 hours.

How much money does this service provider save you each month?

Anywhere from $1000-$3000.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They are the only company that I would consider family.

What are the service provider's strengths?

Everyone else's weakness, to name one, is personal customer service. I don't have to worry about anything. It's just the way I like it.

How can the service provider improve?

They could try expanding to more small businesses.

How long has your company been working with this service provider?

Nov. 2012 - Ongoing.

How much money do you spend annually with this service provider?

$10,000 to $49,999.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
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