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Redial BPO is a full-service nearshore and offshore contact center and BPO with operations in South Africa, Mexico, the USA, and the Philippines. We serve various industries by providing services such as inbound and outbound sales, customer service, collections, technical support, and more — all handled through voice, email, chat, and social media channels.
At Redial, our main focus is to combine people, processes, and technology to deliver high levels of customer experience to all our clients.
We believe in becoming an extension of your company and acting as your brand ambassador through every one of our Redialers, helping you achieve your business goals.
As part of our value-added services, we offer speech and sentiment analytics through our proprietary AI technology, along with AI training tools and an AI nesting environment, all designed to enhance agent performance and positively impact your results.
2017 Year Founded
1000+ Employees
50% Reduction in Costs
100% Cultural Alignment
24/7 Operations
San Diego, California
+1 (858) 465 7872
info@redialbpo.com
We specialize in B2B cold calling, lead generation, and sales; our location near the border and at the core of Tijuana's financial district puts us at the perfect spot for our clients and local workforce.
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Min project size
$50,000+
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Hourly rate
Undisclosed
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Employees
1,000 - 9,999
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Locations
San Diego, CA
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Year founded
Founded 2017
5 Locations
- San Diego , CA
- Tijuana , Mexico
- Mexicali , Mexico
- San Diego , CA
- Tijuana , Mexico
Service Lines
Select Focus Area
- Inbound Services
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- Customer Service Outsourcing
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- Outbound Services
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Industries
- Automotive
- 10%
- Business services
- 10%
- Financial services
- 10%
- Hospitality & leisure
- 10%
- Information technology
- 10%
- Medical
- 10%
- Retail
- 10%
- Supply Chain, Logistics, and Transport
- 10%
- Telecommunications
- 10%
- eCommerce
- 10%
Clients
- Small Business (<$10M)
- 50%
- Enterprise (>$1B)
- 30%
- Midmarket ($10M - $1B)
- 20%
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Redial BPO
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Lincoln Graham