An Inc. 500 Company.

MedValue is a leading provider of Business Process Outsourcing services. We work for customers in the Healthcare industry and support Physician Groups, Managed Care companies, Medicaid MCOs, Third Party Administrators, MSOs and Medical Billing companies by reducing their costs and improving efficiencies within their organizations.

We are a U.S. based company headquartered in Chicago with HIPAA-compliant operations in India.

We combine the expertise of our U.S. based Management Team and the talents of our staff in the U.S. and Offshore to collaborate with our customers.

We aim to improve your effectiveness through a unique blend of technology and highly qualified resources from our company.

 
$1,000+
 
< $25 / hr
 
2 - 9
 
Undisclosed
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Oak Brook, IL
headquarters
  • Regency Towers 1415 West 22nd Street, Tower Floor,
    Oak Brook, IL 60523
    United States
other locations

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Non-Voice BPO/Back Office Services
  • Voice Services
Industry focus
  • Health Care & Medical
  • Consumer products & services
  • Financial services
Voice/Call Center Services

Reviews

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Medical Billing Services for Manufacturing Company

"They provide great client attention and good service."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$1,000,000 - $9,999,999
 
2016 - Ongoing
The Reviewer
 
501-1,000 Employees
 
New York Metro Area
Human Resources Manager, Manufacturing Company
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you previously handle these needs in-house?

Yes, we used to handle these in-house.

What type of work does your internal staff avoid by using a back office service?

35%.

What challenge were you trying to address with the service provider?

N/A.

SOLUTION

What was the scope of the service provider's involvement?

They help with medical billing.

Could you describe the service provider's pricing structure and how they billed you?

We have a long-term package deal.

How did you come to work with this service provider?

We found them through the internet.

How would you assess the service provider's ability to turn around quality work, to provide customer service, and to communicate?

They are very efficient and provide short term response.

How much time, in hours, does this service provider save you each month?

20 hours.

How much money does this service provider save you each month?

$10,000.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

We have benefited from the savings and their speed working.

What are the service provider's strengths?

They provide great client attention and good service.

How can the service provider improve?

They could improve their cost.

How long has your company been working with this service provider?

2016 - Ongoing.

How much money do you spend annually with this service provider?

$1,000,000 to $9,999,999.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer
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