Harris BPO Reviews (3), Pricing, Services & Verified Ratings

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Optimising your profits by outsourcing.

HarrisBPO is the trading name of Integrated Hi-Tech Limited (registered in England 3817415 VAT No: 763128139). HarrisBPO worldwide headquarters are based in the United Kingdom in Slough, Berkshire. In addition there are over 15,000 sq ft of operations in Chennai, Bangalore and Hyderabad, India.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Year founded
Founded 0

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.3 /5

What Clients Have Said

Harris BPO offers annual subscription and package deal pricing, catering to a range of budgets. Clients report spending from $5,000 to nearly $1 million annually, highlighting valuable time savings and quality service, though some suggest lower-tiered pricing could be beneficial.

This summary is based on verified Clutch reviews.

Most Common Project Size

$200,000 - $999,999 based on 3 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Harris BPO Review Insights

Overall Review Rating

4.7

Quality 4.8
Schedule 4.7
Cost 4.3
Willing to Refer 4.7

Top Mentions

Review Highlights

Effective Back Office Solutions

Harris BPO provides effective back office solutions that help clients avoid neglecting critical processes and improve workload accuracy and automation.
High Quality of Work

Clients consistently praise Harris BPO for providing excellent quality services, which have helped increase operational levels and efficiency.
Professional and Smooth Service

Clients describe Harris BPO’s services as smooth and professional, particularly in areas like payroll and billing.
Responsibility and Credibility

Harris BPO is recognized for their responsibility, seriousness, and credibility, which are considered their key strengths.
Cost and Time Savings

Clients report significant cost and time savings, with some saving thousands of dollars and hundreds of work hours monthly by using Harris BPO’s services.
Pricing Structure

Some clients feel that Harris BPO could improve their pricing, especially for lower-tiered services, suggesting a need for more competitive rates.

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Harris BPO Reviews

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$200,000 to $999,999
Feb. 2010 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"All the services they have provided so far are of excellent quality."

Dec 24, 2017

IT Director, Information Technology Company

Anonymous

Information technology
Los Angeles, California
501-1,000 Employees
Survey Response

OPPORTUNITY / CHALLENGE

Why does your company require back office services? Did you use to handle these needs in-house?

We use this service for processes that do not require reaching our final customers.

What type of work can your internal staff avoid by using a back office service?

It prevents us from neglecting other more critical processes.

What were your company’s goals for the partnership with this service provider?

We wanted a serious and widely recognized company.

SOLUTION

What do they provide for you on a normal basis?

They offer experience and quality in various branches of our business.

Could you describe their pricing structure and how they bill you?

We maintain an annual subscription for services.

How did you find and select them?

We selected them by online search engines and their respective selection tests.

RESULTS & FEEDBACK

Please assess their quality of work.

All the services they have provided so far are of excellent quality.

Based on your experience, what takeaways can you share about working with them?

We have increased our levels of operation since the incorporation of them to our staff.

What do you think are their strengths?

Their strengths are their responsibility, seriousness, and credibility.

RATINGS

5.0

Call Center Services
$200,000 to $999,999
Jan. 2012 - Ongoing

4.0

Quality: 4.5

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.0

"They are very adaptable and compromising to the organization's needs."

Aug 12, 2017

VP of Business Development, Financial Services Company

Anonymous

Financial services
Los Angeles, California
10,001+ Employees
Survey Response

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

The in-house built application did not provide specific capabilities that an enterprise solution provides.

What types of work can your internal staff avoid by utilizing a back office service?

Accuracy and automation to improve workloads.

What challenge were you trying to address with the service provider?

Solve immediate issues and stabilize and expand business processes.

SOLUTION

What was the scope of the service provider's involvement?

Consistent production and analytical reporting and forecasting.

Could you describe the service provider's pricing structure and how they billed you?

Consistent, especially during the end of billing cycles where workloads are increased.

How did you come to work with this service provider?

Past experience at other organizations.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication?

They are very adaptable and compromising to the organization's needs.

How much time and money does this service provider save you each month?

Thousands per month and invaluable time reinvested on other priorities.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

Positive feedback and experiences.

What are the service provider's strengths?

Willing and able to adjust to customized requirements from clients.

What areas can the service provider improve?

Lower-tiered pricing.

How long has your company been working with this service provider?

Five years now.

How much money do you spend annually with this service provider?

We're in the $200,000 to $999,999 cost bracket.

RATINGS

4.0

Call Center Services
Less than $10,000
Jan. 2016 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are true pros."

Aug 12, 2017

Sales Manager, Small Manufacturer

Anonymous

Manufacturing
Austin, Texas
11-50 Employees
Survey Response

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

We had a lack of time.

What types of work can your internal staff avoid by utilizing a back office service?

We need help with payroll and billing.

What challenge were you trying to address with the service provider?

They offer a smooth service and are professional.

SOLUTION

What was the scope of the service provider's involvement?

They provide data for us.

Could you describe the service provider's pricing structure and how they billed you?

We bill on a package deal.

How did you come to work with this service provider?

I found them online.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

They are great.

How much time and money does this service provider save you each month?

They save us hundreds of work hours.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They are true pros.

What are the service provider's strengths?

Our relationship is key.

What areas can the service provider improve?

There is nowhere to improve, they are great.

How long has your company been working with this service provider?

It's been one year.

How much money do you spend annually with this service provider?

We spend $5,000 to $9,999 per year.

RATINGS

5.0

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Harris BPO

Optimising your profits by outsourcing.

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Harris BPO Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Back Office Solutions

High Quality of Work

Professional and Smooth Service

Responsibility and Credibility

Cost and Time Savings

Pricing Structure

Reviews mentioning:

Harris BPO Reviews

Payment Processing Services for IT Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Payment Processing for Financial Services Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Payment Processing for Small Manufacturer

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Harris BPO

Optimising your profits by outsourcing.

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Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Harris BPO Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Back Office Solutions

High Quality of Work

Professional and Smooth Service

Responsibility and Credibility

Cost and Time Savings

Pricing Structure

Reviews mentioning:

Harris BPO Reviews

Payment Processing Services for IT Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Payment Processing for Financial Services Company

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Payment Processing for Small Manufacturer

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

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