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Top Answering Service Companies

Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.
Ratings Updated: September 27, 2026
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List of the Best Answering Services Companies

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    Moneypenny USA Logotype

    Moneypenny USA

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    250 - 999
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects

    Reviews mention Customized support

    Clients have expressed high satisfaction with Moneypenny USA's customized support, highlighting their proactive approach in adapting systems to meet specific needs. One client noted the company's willingness to develop a unique call-in system tailored to their medical staffing operations, resulting in effective call management. Overall, feedback indicates that Moneypenny USA excels in communication and responsiveness, with one client stating they are a 'one-stop-shop' and endorsing their services despite initial trial-and-error.
    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.

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    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.
    Read 1 Recent Review
    5 of 7 Answering services reviews are 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.

    Read Most Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews
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    AnswerFirst Logotype

    AnswerFirst

    4.2 24 reviews
    Verified
    Undisclosed
    Undisclosed
    250 - 999
    Tampa, FL

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    AnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.

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    Reviews mention Efficient

    Clients have consistently highlighted AnswerFirst's efficiency as a key strength. One client noted that the service provider offers 'fast support' and saves them $200 monthly, emphasizing their effective call handling. Additionally, the overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating that the efficiency of AnswerFirst is a significant factor in their positive evaluations.
    • Answering Services for Legal Firm
      2.5 Nov 2, 2017

      The efficiency is the main strength of the service provider. It is worth the money.

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    7 of 24 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound Calling Support for IT Company

    4.5 — Read more
    Read 24 Reviews

    Industry Experience

    AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.

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    Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technology

    Average Project Cost Breakdown

    Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.
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  • Leads at Scale Logotype

    4.3 2 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Spokane, WA

    Services provided

    50% Call Center Services
    30% Sales Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Leads at Scale is a company specializing in Contact Center Services, particularly excelling in outbound call center and telemarketing services. With a strong focus on customer support, they have achieved impressive appointment-setting rates, doubling those of other vendors according to 100% of reviewers. Clients appreciate their personalized, hands-on approach and effective project management, although some noted room for improvement in staff consistency.

    See all 2 projects

    Reviews mention Communicative

    The feedback regarding Leads at Scale highlights their strong communication skills and responsiveness. Clients noted that team members, particularly Amanda and John, were consistently communicative and approachable, facilitating effective project management. One client emphasized the importance of their weekly calls, which kept the project on track. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, contributing to successful collaboration and project outcomes.
    • Outreach Services for Marketing Consultancy Company
      4.5 Oct 22, 2021

      Verbal and email tool sets. Good communicators.

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    • Cold Calling for Healthcare Center
      4.0 Sep 22, 2021

      Their project management is great. We have weekly calls with Amanda, who is super communicative. The cold calling specialist is also responsive and always emails me if they have any questions.

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    0 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outreach Services for Marketing Consultancy Company

    4.5 — Leads at Scale supported a marketing consultancy company, providing direct dialing and voicemail services. They helped with setting appointments and managing outreach.  Read more
    Read 2 Reviews

    Industry Experience

    Leads at Scale has garnered positive feedback primarily in the Advertising & Marketing and Healthcare industries. In Advertising & Marketing, clients highlighted their effective outreach and strong appointment-setting rates, emphasizing their excellent communication and thoughtful approach. In Healthcare, the company demonstrated success in filling appointment calendars and enhancing brand awareness, albeit with some room for improvement in staffing consistency. Overall, Leads at Scale is well-suited for clients seeking personalized engagement and impactful outreach in these sectors.

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    Select Industry to see insights

    Advertising & marketing Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Leads at Scale is recognized for delivering high value, despite their higher pricing. Clients such as the CEO of FitzMartin noted that while John is not cheap, he is exceptionally worth the investment, citing appointment setting rates over 2x that of competitors. Another client from a healthcare organization emphasized the effectiveness of their cold calling services, which filled their calendar with quality leads, justifying the $8,000–$9,000 expenditure. Overall, clients perceive Leads at Scale as a worthwhile investment for impactful results.
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  • HelloSells Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    40% Answering services
    50% Inbound appointment scheduling
    10% Virtual receptionist

    HelloSells is a company specializing in Contact Center Services, providing solutions such as Inbound Call Center, Customer Support Services, and Call Handling. Across their reviews, 100% of clients have praised their professional service, citing prompt communication and effective integration with client systems. Their flexibility in addressing specific client needs and cost-effectiveness are consistently highlighted, making them a reliable partner for telephonic support.

    See all 4 projects

    Reviews mention Straightforward pricing

    Clients express a positive sentiment regarding HelloSells' straightforward pricing model. One client noted, "they had the best price for that kind of service," emphasizing the absence of additional setup fees. This transparency in pricing is highlighted as a significant advantage, allowing for tailored solutions without unexpected costs. Overall, the feedback suggests that HelloSells provides clear and competitive pricing, contributing to a seamless client experience.
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      HelloSells is just incredibly straightforward to work with. There’s no add on price for setup, you can have multiple lines with different scripts for each department, and just about anything else you need to accommodate your specific business.

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    3 of 3 Answering services reviews are 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    HelloSells has garnered positive feedback in the Answering services sector, with 100% of reviewers highlighting exceptional communication and professionalism. Clients noted significant impacts, such as increased sales conversions and efficient handling of client inquiries. 67% of reviews appreciated their quick response times and integration capabilities, while 33% pointed out scripting limitations. Overall, clients express high satisfaction and recommend conducting thorough research before engagement.

    Read Most Recent Review
    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Financial Services Co

    5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently highlight HelloSells' competitive pricing and exceptional value for money. One client noted spending under $1,000 with significant ROI, while another emphasized their reasonable $99 monthly fee for extensive service. A plumbing dispatcher praised their lower rates compared to competitors, expressing satisfaction with both the service and cost. Overall, feedback indicates that HelloSells delivers high-quality services at affordable prices, making them a valuable partner for businesses.
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  • LTS Global Digital Services Logotype

    4.8 3 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Hanoi, Vietnam

    Services provided

    20% Call Center Services
    20% Content Moderation Services
    20% Data Annotation Services +2
    20% IT Managed Services
    20% Robotics Process Automation

    Focus Areas

    100% Answering services

    LTS Global Digital Services is a data annotation and AI training data labeling company praised for its professional and timely project management. With a 100% success rate and high accuracy, clients commend their responsiveness and experience. However, some reviewers suggest improvements in pricing transparency. Overall, 100% of feedback highlights their professionalism and delivery accuracy.

    See all 3 projects

    Reviews mention Experienced

    Clients have expressed a positive sentiment regarding LTS Global Digital Services, highlighting their impressive accuracy of annotations exceeding 90% and timely delivery of projects. The Operations Manager noted the company's professionalism and responsiveness, stating, 'response is usually prompt' and updates were provided in a timely fashion. However, a suggestion for improvement was made regarding a more transparent pricing system to enhance client understanding of costs.
    • Data Annotation Services for AI Company
      4.5 Nov 1, 2023

      The level of professionalism in dealing with the client and also the level of experience demonstrated during discussions of project execution.

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    Industry Experience

    LTS Global Digital Services has demonstrated strong expertise primarily in the Information Technology and IT Services sectors, specifically within the AI industry. Clients have praised their professionalism, timely project delivery, and high-quality outputs, achieving over 90% accuracy in data annotation. Strengths include a strong focus on project management and transparent communication. Overall sentiment indicates high satisfaction, making LTS a suitable partner for projects requiring AI training data and data annotation services.

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    IT Services Information technology

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with LTS Global Digital Services' pricing, noting that it fits within their budgets and provides good value for the cost. One client highlighted that the company offered a competitive price that aligned with their financial expectations. However, there were suggestions for a more transparent pricing structure to facilitate quicker cost understanding without lengthy discussions. Overall, the sentiment regarding cost and value is positive, emphasizing effective service delivery at a reasonable price.
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    South Korea (1) Singapore (1)
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  • PeopleTree Knowledge Services Logotype

    4.9 6 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Ahmedabad, India

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Cloud Consulting & SI +2
    20% IT Staff Augmentation
    20% Web Development

    Focus Areas

    100% Answering services

    PeopleTree Knowledge Services is a versatile company providing services ranging from web and mobile application development to database management and back-office support. They are highly regarded for their problem-solving capabilities, transparency, and efficient project management. Overall, the feedback is overwhelmingly positive, with 100% of clients noting their professionalism and dedication, and no significant areas for improvement mentioned.

    See all 6 projects

    Reviews mention Transparent

    Client feedback highlights PeopleTree Knowledge Services' commitment to transparency throughout the project. The Director of Crescent Electronics noted that the team provided direct access to management and maintained open communication, ensuring that all processes were clear. They appreciated the company's ability to under-promise and over-deliver, reinforcing a positive perception of transparency. Overall, the sentiment is highly favorable, with clients expressing satisfaction and confidence in the company's operations.
    • Database Dev for Technology Solutions Provider
      5.0 Jan 25, 2023

      Flat project team - the team plugged into our communication tools and followed our processes and kept us aware at all times. Weekly PMO level calls and daily stand up calls ensure technical deliverables were well understood and delivered on timely. Under commitment and over delivered. They showed transparency at all times.

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    Industry Experience

    PeopleTree Knowledge Services has demonstrated expertise across various industries including Advertising & Marketing, IT Services, Food & Beverages, Construction, Software, and Retail. Clients commend their problem-solving abilities, quick response times, and effective communication. Feedback highlights their strong project management skills and dedication to customer satisfaction, with positive sentiments prevailing in all sectors. Their capabilities in application development, database optimization, and customer support make them a suitable partner for clients in these industries.

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    Advertising & marketing IT Services Food & Beverages Construction Software Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently commend PeopleTree Knowledge Services for their competitive pricing and exceptional value for money. Feedback highlights their reasonable rates for outsourcing services, with one client noting the transparency and under-promising while over-delivering on project outcomes. Another client appreciates the prompt and effective service, emphasizing that their investment has resulted in significant improvements in service delivery and client satisfaction. Overall, client sentiment reflects strong satisfaction with the cost-effectiveness and quality of services provided.
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    United States (4) India (2)
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  • InfoSource Bulgaria Ltd Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Document Digitization & Management +3
    20% Recruiting
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

    See all 2 projects

    Reviews mention High-quality work

    Clients commend InfoSource Bulgaria Ltd for delivering high-quality work consistently. One client highlighted their impressive focus on customer satisfaction, noting the company's responsiveness and fair pricing. The COO of FD Mediagroup remarked on the reliable support in data analysis, stating that InfoSource's project management was always timely and proactive. Overall, the sentiment reflects strong approval of the company's commitment to quality and client needs.
    • Financial Services for Financial & Economic Media Company
      5.0 Sep 14, 2023

      We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.

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    Industry Experience

    InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.

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    Software Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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    Netherlands (1) United States (1)
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  • Call Experts Logotype

    4.4 16 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Charleston, SC

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    43% Answering services
    29% Inbound appointment scheduling
    28% Virtual receptionist

    Call Experts is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. Reviewers consistently praise their ability to meet goals and deliver quality service, with approximately 100% noting their positive impact on efficiency and cost savings. However, some suggest potential improvements in service expansion and call rate optimization.

    See all 16 projects
    6 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Great Price and Improved Customer Service

    4.5 — Read more
    Read 16 Reviews

    Industry Experience

    Call Experts has demonstrated expertise across various industries including Retail, Automotive, Utilities, Information Technology, Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Clients consistently highlight their strengths in providing quality customer service, effectively managing inbound calls, and generating time and cost savings. Overall sentiment is positive, particularly in Retail and Other Industries, where Call Experts is recognized for enhancing service quality and meeting operational goals.

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    Retail Other industries Automotive Utilities Advertising & marketing Information technology Telecommunications Manufacturing Financial services IT Services

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    Las Vegas, Nevada (2) Livonia, Michigan (1) Atlanta, Georgia (1) Chattanooga, Tennessee (1) Leander, Texas (1) Sugar Land, Texas (1) Deerfield Beach, Florida (1) Hoboken, New Jersey (1) Old Bridge, New Jersey (1) Columbus, Ohio (1) Brea, California (1) Americus, Georgia (1) Arlington, Virginia (1) North Conway, New Hampshire (1)
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  • ReceptionHQ Logotype

    4.2 9 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Phoenix, AZ

    Services provided

    45% Call Center Services
    40% Customer Service Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    45% Answering services
    45% Virtual receptionist
    10% Inbound appointment scheduling

    ReceptionHQ is a company specializing in Contact Center Services, particularly inbound call handling and customer support services. The overall feedback from clients is overwhelmingly positive, with users highlighting their services as user-friendly and effective, saving significant time and costs. An impressive 100% of reviewers cite excellent customer service as a strength, though some suggest more personalized features could enhance their offerings.

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    Reviews mention Great team

    Clients consistently praise ReceptionHQ for their outstanding team, highlighting their quick response times and exceptional customer service. One client noted, 'They are the quickest and best service you can try,' and emphasized the positive demeanor of the staff, stating, 'The employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and effectiveness of ReceptionHQ's team.
    • Customer Service and Support Management for Hospitality Firm
      4.5 Nov 2, 2017

      The employees are always in a good mood and they are very kind. I don't know. They are just great.

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    2 of 9 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    ReceptionistHQ Helps Out in So Many Ways

    4.0 — Read more
    Read 9 Reviews

    Industry Experience

    ReceptionHQ has received positive feedback across various industries, including Arts & Entertainment, Hospitality & Leisure, Retail, Information Technology, Manufacturing, Automotive, and Real Estate. Clients have highlighted their strengths in providing efficient customer service and answering services, noting substantial time and cost savings. Overall sentiment is particularly favorable in Hospitality, where they are praised for exceptional service quality. Their user-friendly approach positions them as a strong candidate for companies needing reliable inbound communication solutions.

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    Arts, entertainment & music Hospitality & leisure Retail Information technology Manufacturing Automotive Real estate

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    McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)
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  • Triviat AI Logotype

    Triviat AI

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    30% Call Center Services
    40% AI Consulting
    30% Customer Service Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Triviat AI is a specialized firm focusing on developing and integrating AI-powered solutions, particularly in customer support and personal development platforms. Reviews highlight their agility and effectiveness, with 100% positive feedback regarding their project management skills and customization capabilities. Their solutions, such as chatbots and voice assistants, have significantly improved operational efficiencies for clients.

    See all 2 projects

    Reviews mention Great project management

    Clients have consistently praised Triviat AI for their exceptional project management capabilities. One client noted their project management as 'absolutely amazing,' highlighting timely deliveries and responsiveness to feature requests. Another client emphasized the team's 'fast and flexible' management style, facilitating effective communication through virtual meetings. Overall, the sentiment reflects a high level of satisfaction with Triviat AI's project management, indicating a strong fit for complex projects.
    • AI Bot Development for AI-Driven Inner Growth Platform
      5.0 Apr 29, 2026

      Triviat AI’s project management is very fast and flexible. We mainly communicate through virtual meetings.

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    • AI Development for IT Company
      5.0 Mar 27, 2026

      Triviat AI’s project management is absolutely amazing. They deliver on time and listen to our feature requests. We communicate via virtual meetings, emails, and messaging apps.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Triviat AI has received positive feedback in recent reviews, highlighting their flexibility and effective project management. A client noted their development of a customizable AI tool and chatbot, which significantly supported their app's functionality. The team’s responsiveness and ability to personalize solutions have been particularly praised, with no suggested areas for improvement. Overall, clients express satisfaction with Triviat AI's performance and the impact of their contributions.
    Read 1 Recent Review

    Industry Experience

    Triviat AI has demonstrated expertise primarily in the Information Technology sector and other industries such as personal development. Client feedback highlights their strong capabilities in integrating AI solutions, enhancing customer support operations, and developing personalized AI tools. Clients commend their project management, flexibility, and responsiveness, indicating a positive overall sentiment. The company's strengths make them a suitable partner for businesses seeking innovative AI implementations, particularly in IT and personal growth platforms.

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    Information technology Other industries

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    Netherlands (1) United States (1)
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  • TravelsBpo Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    TravelsBpo provides comprehensive Contact Center Services, specializing in Customer Support Services for travel-related inquiries. The company is highly regarded for its efficient handling of inbound and outbound calls, with 100% of reviews highlighting their ability to improve response times and client satisfaction. Their expertise in telephonic support and customer service has been praised for enhancing customer experiences and operational efficiency.

    See all 4 projects
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Travel Solutions Company

    5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read more
    Read 2 Reviews

    Industry Experience

    TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.

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    Select Industry to see insights

    Information technology Consulting Other industries Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.
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  • Chicago Business VoIP Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Lake Forest, IL

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Chicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.

    See all 1 projects

    Industry Experience

    Chicago Business VoIP has received positive feedback primarily from the media industry, specifically from a digital media agency. Clients commend their expertise in resolving complex phone issues, providing ongoing IT support, and delivering exceptional customer service. The overall sentiment highlights their strong communication, fair pricing, and dedication to customer satisfaction. Potential clients in the media sector may find this provider particularly well-suited for their needs, given their proven impact in enhancing business operations.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Chicago Business VoIP for offering fair pricing and good value for money. One reviewer noted the company's ability to lower their monthly bill while providing effective solutions for business phone issues. The alignment of pricing with their budget and the overall customer service experience contributed to a positive sentiment regarding the company's cost-effectiveness. Overall, clients feel that the value received matches the investment made.
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  • BillingParadise Logotype

    4.4 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Diamond Bar, CA

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Answering services

    BillingParadise is a company specializing in back office services, notably excelling in accurate billing and efficient client service. Reviews highlight their strengths in cost savings and timely service delivery, with approximately 100% of feedback focusing on their ability to save both time and money. While there is praise for their pricing, minor suggestions for service expansion were noted.

    See all 4 projects

    Reviews mention Timely

    Clients have consistently praised BillingParadise for their timely service delivery. One client noted a turnaround time of 3-5 business days for inquiries, while another emphasized that the company consistently delivers everything to customers and vendors on time. Overall, the sentiment regarding timeliness is highly positive, with clients expressing satisfaction in both the efficiency and reliability of the service provided.
    • Billing & Organizational Services for Education Organization
      5.0 Aug 12, 2017

      The turn-around time with issues and ability to save us money are their strengths.

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    • Payment Processing Support for Consumer Products Company
      4.5 Aug 12, 2017

      They are indeed a billing paradise. They are the best billing service my company has ever used, and they deliver everything to our customers and vendors on time. They deliver on time and save us money.

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    1 of 2 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Billing & Organizational Services for Education Organization

    5.0 — Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    BillingParadise receives high praise for its cost-effectiveness and value for money. Clients report significant savings, such as one estimating over $5,000 monthly, while another mentions saving 10% in costs. The pricing structure is generally described as fair and feasible, with one client noting a charge of 10% on billed amounts. Overall, clients feel that the efficiency and expertise of BillingParadise lead to substantial financial benefits, making them a valuable partner.
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    Washington, District of Columbia (1) Ewing, New Jersey (1) Arlington, Wisconsin (1)
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  • CallTree BPO Logotype

    5.0 4 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Tijuana, Mexico

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    CallTree BPO is a specialized provider of Contact Center Services, offering solutions such as Customer Support Services, Inbound and Outbound Call Handling, and Customer Care Services. Reviews indicate a strong reputation, with 100% positive feedback highlighting their timely delivery and ability to tailor solutions to client needs. Notably, 50% of reviewers commend their attentive project management and employee satisfaction.

    See all 4 projects
    1 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Legal Assistance Document Processing Co

    5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read more
    Read 1 Review

    Industry Experience

    CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.

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    Select Industry to see insights

    Legal

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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  • ANTS Logotype

    ANTS

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    15% Call Center Services
    40% Customer Service Outsourcing
    30% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    ANTS is a Contact Center Services provider specializing in creating and managing efficient phone support and sales teams. Reviews highlight a 74% increase in net sales and a 39% rise in repeat customer requests, reflecting their result-oriented approach and 24/7 availability. Clients appreciate their flexibility, with 100% positive feedback and no suggested improvements.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Petroleum Products Trading Company

    5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
    Read 1 Review

    Industry Experience

    ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.

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    Select Industry to see insights

    Energy & natural resources

    Average Project Cost Breakdown

    What Clients Have Said

    Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.
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  • Rubbics Logotype

    5.0 3 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Pensacola, FL

    Services provided

    15% Call Center Services
    20% Search Engine Optimization
    20% Web Development +3
    15% Content Marketing
    15% Graphic Design
    15% Social Media Marketing

    Focus Areas

    100% Answering services

    Rubbics is a digital marketing company specializing in social media management. Reviews highlight their professionalism in communication and delivery, with 100% of feedback noting timely and satisfactory project execution. Their competitive pricing is also a recurring theme among clients, making them a favorable choice for budget-conscious businesses.

    See all 3 projects

    Industry Experience

    Rubbics has garnered positive feedback primarily from the software and digital marketing sectors, demonstrating strengths in social media management and project delivery. Clients noted their professionalism in communication and timely completion of tasks, indicating a strong capacity to meet client needs effectively. The overall sentiment is favorable, suggesting that Rubbics is particularly well-suited for projects within the software and digital marketing industries.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted Rubbics' pricing as a key factor in their selection, highlighting that it fits within budget constraints. The CEO of DataXperts Consultants Limited praised their professionalism in communication and timely delivery, indicating a strong overall value for the services provided. Overall, sentiment towards Rubbics reflects satisfaction with the cost-effectiveness and quality of their offerings, with no significant areas for improvement mentioned.
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  • Rexcall Solutions LLC Logotype

    Rexcall Solutions LLC

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    30% Demand Generation Marketing +1
    10% Email Marketing

    Focus Areas

    100% Answering services

    Rexcall Solutions LLC is a Call Center Services provider specializing in lead generation through outbound call handling and telemarketing services. They have been praised for their excellent project management, timely delivery, and strong company culture. Nearly all feedback (100%) highlights their alignment with customer values and budget, as well as their commitment to delivering consistent lead flow and exceptional customer service.

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    Reviews mention Timely

    Overall sentiment regarding timeliness is highly positive, with clients praising Rexcall Solutions LLC for their punctuality and responsiveness. One client noted, 'They always deliver tasks on time and keep clear communication throughout the process,' while another stated, 'They deliver on time and responded clearly to our needs.' This consistent feedback highlights the company's commitment to meeting deadlines and adapting to client requirements effectively.
    • Lead Generation Services for Real Estate Company
      5.0 Nov 11, 2025

      Yes, they deliver on time and responded clearly to our needs.

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    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Rexcall Solutions LLC has received overwhelmingly positive feedback for their answering services, with 100% of reviewers praising their effectiveness in lead generation and strong communication. Clients noted their responsiveness and commitment to service excellence, emphasizing their ability to deliver timely results and maintain proactive project management. One client highlighted their cultural fit and alignment of values, reinforcing the provider's reputation as a dedicated partner. Overall, Rexcall is recognized for their expertise and customer-centric approach in the answering services sector.

    Read Most Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for Real Estate Company

    5.0 — Rexcall Solutions LLC provided lead generation services for a real estate company. The team was tasked with identifying homeowners interested in selling their properties and generating leads for the Read more
    Read 2 Reviews

    Industry Experience

    Rexcall Solutions LLC has demonstrated substantial expertise in the real estate sector, particularly in property management and lead generation across Washington, DC, Maryland, Virginia, and Pennsylvania. Client reviews reflect a strong sentiment of satisfaction, highlighting their effective communication, timely project delivery, and proactive approach in generating qualified leads. The company is praised for its cultural alignment with clients and commitment to achieving results, making it a suitable partner for businesses in the real estate industry seeking reliable lead generation solutions.

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    Select Industry to see insights

    Real estate
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  • Hounders Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Porto Alegre, Brazil

    Services provided

    30% Call Center Services
    30% Sales Outsourcing
    10% Business Consulting +3
    10% Email Marketing
    10% Market Research
    10% Marketing Strategy

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Hounders is a company specializing in implementing outbound lead generation strategies and enhancing sales effectiveness, particularly through email and telephonic outreach. According to the reviews, they are highly effective, having doubled the number of qualified leads for a client. Approximately 100% of reviewers express satisfaction with their services, noting impressive workflow efficiency and a strong focus on customer acquisition strategies.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for CRM SaaS Company

    5.0 — Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email Read more
    Read 1 Review

    Industry Experience

    Hounders has demonstrated expertise in the Software industry, particularly in SaaS CRM for retail. Clients appreciate their effective outbound lead generation strategies and sales consulting, resulting in significant growth in qualified leads. Overall sentiment reflects strong satisfaction with their collaborative approach and impactful results, positioning Hounders as a suitable partner for businesses seeking to enhance sales strategies in the tech sector.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Hounders' pricing and value for money, noting a significant increase in qualified leads as a result of their services. One CEO highlighted the effectiveness of Hounders' outbound lead generation strategy, stating it doubled their qualified leads despite pandemic challenges. The initial no-cost analysis provided by Hounders was also appreciated, as it led to a successful partnership. Overall, the sentiment reflects a strong perception of value relative to the costs incurred.
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  • AnswerHero Logotype

    AnswerHero

    4.3 10 reviews
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    AnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.

    See all 10 projects

    Reviews mention Personable

    Clients consistently praise AnswerHero for their personable approach, emphasizing the excellent personal contact provided. One review noted the company's ability to foster better service collaboration within the community and highlighted their commitment to community benefits. Overall, the sentiment reflects a strong appreciation for the company's relationship-building capabilities, with clients feeling valued and supported throughout their partnership.
    • Legal Services for Medium-sized Company
      4.0 Dec 24, 2017

      They provide excellent personal contact. They are excellent.​​​​​​​

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    2 of 10 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Office Sense is an Excellent Answering Service

    4.5 — Read more
    Read 10 Reviews

    Industry Experience

    AnswerHero has received positive feedback across various industries, including Advertising & Marketing, Education, Telecommunications, Financial Services, Retail, and Information Technology. Clients commend their excellent customer service and efficiency in handling inbound calls, which leads to significant time and cost savings. Their strengths lie in community engagement and tailored solutions, making them a suitable partner for organizations seeking effective business process outsourcing in these sectors.

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    Select Industry to see insights

    Other industries Education Telecommunications Financial services Retail Manufacturing Information technology Advertising & marketing

    View projects from:

    Zionsville, Indiana (1) Brooklyn, New York (1) New York City, New York (1) Cleveland, Ohio (1) Mansfield, Ohio (1) Baldwin Park, California (1) Gilbert, Arizona (1) Spokane, Washington (1) Sudbury, Massachusetts (1) Englishtown, New Jersey (1)
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  • Aancall LLC Logotype

    Aancall LLC

    5.0 1 review
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Call Center Services
    20% Cloud Consulting & SI
    20% Cybersecurity +2
    20% IT Managed Services
    20% Unified Communications Consulting & SI

    Focus Areas

    100% Answering services

    Aancall is a reliable and innovative VoIP-hosted PBX service provider. We’re committed to transforming the way businesses communicate by offering a seamless, cost-effective, and flexible phone

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    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Aancall LLC has received positive feedback from clients in the last six months, highlighting their effective provision of virtual phone numbers and cloud-hosted PBX systems. Clients commend Aancall LLC for their timely delivery and excellent communication, with one client specifically noting impressive customer support. Engagements have been reported to fit within budget while aligning with client values. Overall, the sentiment reflects satisfaction with Aancall LLC's services, with no areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    Aancall LLC has demonstrated expertise in the Advertising & Marketing industry, where they have successfully provided virtual phone numbers and cloud-hosted PBX systems. Feedback highlights their strong customer support, timely delivery, and effective communication. Clients appreciate their value for cost and cultural alignment. Overall sentiment in this industry is highly positive, indicating that Aancall LLC is a strong fit for companies seeking reliable communication solutions.

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    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Aancall LLC is perceived as offering good value for money, with clients noting that their pricing fits within budget constraints while delivering quality services. One client highlighted that their costs were reasonable, spending less than $10,000 for effective virtual phone solutions. Overall, feedback indicates satisfaction with the balance of cost and service quality, emphasizing timely delivery and strong customer support as key strengths.
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  • Supporto Logotype

    Supporto

    5.0 1 review
    $1,000+
    Undisclosed
    50 - 249

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Supporto is a Customer Support Services company specializing in multilingual Contact Center Services, including Inbound and Outbound Call Center solutions. Reviewers consistently commend Supporto for their quick response times and professional team, with 100% positive feedback highlighting their ability to handle customer interactions efficiently and maintain a positive company image. They are noted for their expertise in managing global campaigns in multiple languages.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Creative Marketing Agency

    5.0 — Supporto provides 24/7 customer service including monitoring social media and moderating and participating in customer chats. They also field negative feedback and attempt to improve the brand’s Read more
    Read 1 Review

    Industry Experience

    Supporto has demonstrated strong capabilities in the Advertising & Marketing industry, particularly in handling customer interactions for diverse projects, including cryptocurrency betting. Clients commend their prompt communication, multilingual support, and adaptability. The overall sentiment is highly positive, with clients noting improved customer satisfaction and brand perception due to Supporto's efficient service. Potential clients in marketing and similar sectors seeking responsive and professional support may find Supporto to be a suitable partner.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Supporto is noted for providing excellent value for money, particularly in their responsiveness and multilingual support. A marketing officer from White Owl emphasized that after considering costs, they chose Supporto due to their competitive pricing and effective performance. Clients reported significant time savings and positive customer feedback, highlighting the company's ability to handle inquiries promptly and professionally, which enhances the overall perception of their brand.
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  • Distance Team Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Limassol, Cyprus

    Services provided

    10% Call Center Services
    80% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Distance Team is a customer service outsourcing company that consistently delivers prompt and efficient support, as evidenced by the positive feedback from 100% of their reviewers. Clients appreciate their project launch speed and competitive pricing, with no noted areas for improvement, reflecting their commitment to client satisfaction and effective communication.

    See all 2 projects

    Reviews mention Attentive

    Clients have consistently praised Distance Team for their attentiveness and prompt responses to needs. One CEO remarked that Distance Team delivered all items on time and addressed requirements 'quickly and attentively.' Their ability to align with client expectations and maintain effective communication has contributed to a positive overall sentiment, reflecting a strong commitment to client satisfaction.
    • Customer Support Services for Healthcare Technology Company
      5.0 Mar 29, 2023

      Everything was on time, and they responded to our needs quickly and attentively.

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    Industry Experience

    Distance Team has demonstrated expertise across various industries, including healthcare and consumer products. Clients from the healthcare sector praised their effective project management and responsiveness, achieving service level agreements efficiently. In the consumer products industry, feedback highlighted their competitive pricing and prompt customer service support. Overall, Distance Team has received positive sentiment for their quick project execution and strong communication, making them a suitable partner for companies seeking reliable support in these sectors.

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    Select Industry to see insights

    Healthcare Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Distance Team's competitive pricing and overall value for money. One CEO noted the company's 'good value for cost' and another emphasized 'pricing first our budget' as a key factor in their selection. Both reviews commend the timely delivery of services and quality support, reinforcing the sentiment that Distance Team offers a strong return on investment without compromising service quality.
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    Cyprus (1) Malta (1)
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  • Seamless Virtual Assistant Logotype

    Seamless Virtual Assistant

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    15% Call Center Services
    50% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    10% Answering services
    70% Virtual receptionist
    20% Inbound appointment scheduling

    Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

    See all 1 projects

    Industry Experience

    Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.

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    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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  • Call Center Pros Logotype

    4.5 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    15% Call Center Services
    56% Back Office Outsourcing
    29% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Call Center Pros is a company specializing in Customer Support Services and Call Handling, particularly excelling in back office and outbound call services. Across reviews, 100% of clients commend their efficiency and the ability to save considerable time and money, with many noting their strengths in team organization and customer service excellence. Improvements in communication and technology usage are suggested by some clients.

    See all 4 projects

    Reviews mention Professional

    Clients have consistently praised Call Center Pros for their professionalism, highlighting their efficient processes and strong work ethic. One client noted significant savings of $250,000 monthly and expressed satisfaction with the quality of work and communication. The company's ability to meet client needs and provide reliable services over a four-year partnership reinforces their reputation for professionalism. Overall sentiment is highly positive, with clients recommending their services.
    • Online Customer Support for Healthcare Company
      4.5 Aug 16, 2017

      The processes and work ethic of the service provider are commendable. This reflects their professional approach in handling projects. The client has been working with them for four years, indicating a long-term professional relationship.

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    1 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Financial Services Online Customer Support

    5.0 — Read more
    Read 4 Reviews

    Industry Experience

    Call Center Pros has garnered positive feedback across diverse industries, including healthcare, financial services, and various other sectors. Clients commend their efficiency, timely communication, and ability to streamline back office and outbound services, leading to significant cost savings and enhanced customer service. The overall sentiment is particularly strong in healthcare, where their processes greatly alleviate workload, while sentiment in financial services highlights their capability to expedite customer interactions. Potential clients in these sectors would likely benefit from their expertise.

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    Select Industry to see insights

    Financial services IT Services Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients express satisfaction with Call Center Pros' pricing structure, noting affordability and value for money. One client highlighted a monthly savings of approximately $1,500, while another indicated a reduction in workload that saved $250,000 annually. The flexible billing options, including task completion and monthly payments, enhance their perceived value. Overall, feedback suggests that clients find the services efficient and cost-effective, contributing positively to their business operations.
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  • Orpheus Solutions Logotype

    5.0 1 review
    $5,000+
    $25 - $49 / hr
    2 - 9
    Sofia, Bulgaria

    Services provided

    25% Call Center Services
    30% Corporate Training & Coaching
    25% Business Consulting +2
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Consulting

    Focus Areas

    100% Answering services

    Orpheus Solutions is a digital marketing consulting firm recognized for its innovative approach and profound expertise in digital marketing strategies. The company has received 100% positive feedback, with clients praising their effective workflow and impressive creativity. Reviewers consistently highlight their reliability and ability to provide new perspectives, with no areas noted for improvement.

    See all 1 projects

    Industry Experience

    Orpheus Solutions has demonstrated expertise in the Arts, Entertainment, and Music industry, particularly in enhancing marketing strategies. Clients appreciate their innovative approach and extensive knowledge in digital marketing, resulting in effective collaboration and promising project trajectories. Overall sentiment is positive, indicating strong potential for companies within similar sectors seeking to optimize marketing channels and improve ROI.

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    Select Industry to see insights

    Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients express a positive sentiment regarding the value for money provided by Orpheus Solutions, highlighting their effective consulting services in digital marketing. One client noted the company's impressive creative insights and strategic approach, indicating a strong reliance on their expertise. Although specific financial outcomes were not yet available, the client emphasized their satisfaction and confidence in the company's ability to maximize return on investment, suggesting that the pricing aligns well with the quality of service offered.
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  • Multilingual Call Centers Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    New Delhi, India

    Services provided

    60% Call Center Services
    40% Translation

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Multilingual Call Centers is a Contact Center Services provider specializing in multilingual customer support and telephonic communication solutions. They have consistently received exceptional feedback, with 100% of reviewers praising their linguistic versatility and high-quality, culturally sensitive interaction. Clients commend their seamless integration and proactive communication, noting significant improvements in customer satisfaction and operational efficiency.

    See all 2 projects
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Advertising Agency

    5.0 — Multilingual Call Centers provided inbound and outbound call services for an advertising company. The team handled multilingual customer inquiries, resolved issues, and conducted outreach Read more
    Read 2 Reviews

    Industry Experience

    Multilingual Call Centers demonstrates expertise across the Advertising & Marketing and Software industries. Clients highlight their strengths in delivering exceptional multilingual customer service, improving engagement and satisfaction rates, and maintaining clear communication. In Advertising & Marketing, the focus was on enhancing global reach and customer appreciation, while in Software, the emphasis was on efficiency and actionable insights. Overall, feedback indicates a strong fit for businesses seeking to enhance their multilingual support and customer interactions.

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    Select Industry to see insights

    Advertising & marketing Software

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    Denmark (1) France (1)
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  • Global Call Forwarding Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Delray Beach, FL

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Global Call Forwarding offers auto-attendant phone systems and voicemail forwarding services, with an emphasis on live human support. Reviews highlight the company's excellent customer service, responsiveness, and ease of implementation, making them a reliable choice for managing call flows and enhancing customer support after hours.

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  • MainSource 365 Tech LLC Logotype

    4.9 4 reviews
    $5,000+
    $100 - $149 / hr
    10 - 49
    Pasig, Philippines

    Services provided

    20% Call Center Services
    40% IT Managed Services
    20% Back Office Outsourcing +2
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    MainSource 365 Tech LLC is a comprehensive managed IT service provider offering solutions like cybersecurity, tech support, digital marketing, and web development. Clients commend their reliability and dedication, with 100% of reviewers highlighting their knowledgeable, responsive, and passionate team. The company is noted for efficiently increasing clients' performance and revenue, demonstrating a strong return on investment and seamless communication.

    See all 4 projects

    Reviews mention Efficient

    Client feedback overwhelmingly highlights the efficiency of Main Source 365 Tech LLC. One client noted their ability to provide immediate solutions and handle issues proactively, emphasizing no time delays in project management. Another client praised their 'fun, smooth, fast communication' and described the team as 'efficient and knowledgeable.' Overall sentiment reflects strong satisfaction with the company's promptness and effectiveness, contributing to improved operational efficiency and increased donations for their projects.
    • Managed IT Services for Feline Adoption Center
      5.0 Feb 17, 2021

      We saving money and time while growing at the same time. Also with Main Source 365 Tech you should remember the intangible factors that they bring to the table. Passion + Purpose + Consistency + Transparent + Caring + Helpful + Efficient + Knowledgable + Affordable.

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    • IT Services for Retail Lumber and Construction Service
      4.5 Sep 30, 2019

      The cleaning they do increases our process efficiency, and whenever I have problems, they get them handled right away. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. They are efficient and satisfy all my business needs.

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    Industry Experience

    Main Source 365 Tech LLC has demonstrated expertise across various industries, including non-profit (feline rescue), B2B, real estate, and construction. Clients commend their proactive support, technical knowledge, and impactful solutions, such as significant revenue boosts and enhanced operational efficiency. The overall sentiment is highly positive, highlighting the provider's strengths in IT services, digital marketing, and customer engagement, making them a valuable partner for organizations seeking comprehensive technological support.

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    Select Industry to see insights

    Construction Nonprofit Consumer Products Real estate

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently express satisfaction with the value and cost-effectiveness of Main Source 365 Tech LLC's services. One client noted a significant return on investment, reporting an increase in donations after engaging their services, while another highlighted a remarkable 500% revenue growth within a month, describing it as the best investment made. Overall, feedback indicates that their pricing is reasonable for the quality and comprehensiveness of the services provided, leading to positive business outcomes.
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    United States (3) Canada (1)
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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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  • Matchboard Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Queens Park, Australia

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    20% Answering services
    60% Inbound appointment scheduling
    20% Virtual receptionist

    Matchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Veterinary Clinic

    5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis.  Read more
    Read 1 Review

    Industry Experience

    Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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  • Infinity Center BPO Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Ciudad de Guatemala, Guatemala

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Infinity Center BPO is a contact center service provider specializing in telemarketing and customer care services. Reviewers highlight their impressive performance in increasing sales by 30% and managing high call volumes. Their personalized service approach and effective communication, despite minor cultural differences, have been well-received, with over 90% of feedback being positive.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Energy Solutions Company

    5.0 — An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. Read more
    Read 1 Review

    Industry Experience

    Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.

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    Select Industry to see insights

    Energy & natural resources

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.
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  • Y-CON BPS Logotype

    Y-CON BPS

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Language Interpretation

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Y-CON BPS specializes in Contact Center Services, delivering comprehensive Customer Support Services, Inbound and Outbound Call Center functions, and Telephonic Support. Their reviews highlight a significant positive impact, with a 98% order accuracy and a 28% conversion rate increase. Impressively, 100% of feedback underscores their professionalism and adaptability, with room for further improvement in peak-hour coverage and strategic insights.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Foam Pillows & Mattresses Co

    5.0 — Y-CON BPS provides customer support services for a foam pillows and mattresses company. The team manages interactions via chat and phone, resolves inquiries, and implements follow-up for cart Read more
    Read 1 Review

    Industry Experience

    Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.
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  • Camotech Solutions Logotype

    Camotech Solutions

    5.0 1 review
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    15% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    80% Answering services
    20% Virtual receptionist

    Camotech Solutions is a customer service center specializing in contact center services, offering comprehensive inbound and outbound call handling, customer support, and telephonic support. Reviews highlight a 25% increase in booking conversions and a significant reduction in response times, with 100% of feedback reflecting positive outcomes in project management and system setup efficiency.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Camotech Solutions has received positive feedback for effectively managing front-office operations for a client in the construction sector. The client noted a 25% increase in booking conversions and improved response times, attributing these results to Camotech Solutions' efficient setup and dedicated team. The project management was highlighted as exemplary, with timely execution and responsiveness. Minor communication hiccups during onboarding were mentioned, but overall, the client expressed high satisfaction with the service provided by Camotech Solutions.
    Read 1 Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Construction Firm

    5.0 — Camotech Solutions has taken over a construction firm's front office. They set up a team to answer calls, handle customer support and bookings, and connect the client's systems with AI tools. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Camotech Solutions for their cost-effectiveness and value for money, noting that their pricing fits within budget while delivering substantial results. One client highlighted a significant improvement in booking conversions and response times, attributing this success to the efficient service provided for an investment of around $20,000. Overall, the sentiment reflects satisfaction with the balance of quality and affordability in their offerings.
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  • Face for Business Logotype

    4.8 3 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Burscough, England

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    25% Answering services
    50% Virtual receptionist
    25% Inbound appointment scheduling

    Face for Business specializes in Contact Center Services, providing tailored Customer Support Services including virtual reception, Inbound Call Center, and call handling. Impressively, 100% of reviewers praise their personalized service and seamless integration as part of their team, noting increased client conversions and enhanced trust pilot ratings. Clients consistently highlight their reliability and impeccable communication, with no areas for improvement identified.

    See all 3 projects

    Reviews mention Reliable

    Clients consistently express high satisfaction with Face for Business, highlighting their reliability and effective communication. One director noted that in five years, they have never been let down, emphasizing seamless onboarding and personalized service that fosters strong client relationships. Feedback indicates that Face for Business's accurate billing and responsiveness further enhance their reliability, making them an integral part of their clients' operations.
    • Virtual Receptionist Services for Accounting Firm
      5.0 Feb 28, 2022

      In the five years that we’ve worked with them, they’ve never let us down. They even remind us to return some of our customer’s calls when we come back from a holiday. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate.

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    2 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist Services for Accounting Firm

    5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read more
    Read 3 Reviews

    Industry Experience

    Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.

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    Select Industry to see insights

    Financial services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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  • AnswerFone Logotype

    AnswerFone

    4.9 8 reviews
    $5,000+
    < $25 / hr
    2 - 9

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    33% Answering services
    56% Virtual receptionist
    11% Inbound appointment scheduling

    AnswerFone is a Contact Center Services provider specializing in Inbound and Outbound Call Center and Customer Support Services. Reviews indicate a strong emphasis on professionalism and reliable telephonic support, with 100% of clients noting effective communication and qualified staff. While most feedback is positive, some reviews suggest room for improvement in data analysis and pronunciation accuracy.

    See all 8 projects

    Reviews mention Communicative

    Overall, clients express a positive sentiment regarding AnswerFone's communication. One CEO highlighted effective communication through detailed weekly reports and consistent interactions via phone and email. Another client noted the seamless flow of information, stating there have been no complaints from customers and emphasizing the time-saving aspect of their services. Both reviews confirm that communication is a strong point for AnswerFone, contributing to client satisfaction and ongoing partnerships.
    • Voice Services for Custom Commercial Furniture Manufacturer
      5.0 May 22, 2020

      They’re great at meeting deadlines and communication.

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    3 of 3 Answering services reviews are 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    AnswerFone has garnered positive feedback for its answering services, with clients citing high satisfaction and effective communication. Approximately 100% of reviewers expressed contentment with the service quality, highlighting its efficiency in handling calls and customer interactions. Notably, 67% of clients emphasized the cost-effectiveness and flexibility of the service. Clients appreciate the professionalism and the ability to save time, allowing them to focus on core business functions. Overall, the sentiment towards AnswerFone is overwhelmingly favorable, with minimal suggestions for improvement.

    Read Most Recent Review
    7 of 8 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Solutions for Financial Services Company

    5.0 — The company availed AnswerFone's customer service solutions. The team made sure that all calls made by clients during Fridays were answered.  Read more
    Read 8 Reviews

    Industry Experience

    AnswerFone has demonstrated its expertise across various industries, including financial services, advertising, manufacturing, and blockchain, by providing reliable call answering and customer support. Clients have praised their professionalism, responsiveness, and ability to adapt to specific needs, effectively enhancing customer service and operational efficiency. Overall sentiment is positive, particularly within financial services and marketing, where their services are deemed valuable for lead qualification and customer engagement.

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    Select Industry to see insights

    Manufacturing Other industries Advertising & marketing Financial services
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  • Intugo Logotype

    5.0 1 review
    $5,000+
    Undisclosed
    1,000 - 9,999
    Tucson, AZ

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +5
    15% Recruitment Process Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% Sales Outsourcing

    Focus Areas

    20% Answering services
    40% Inbound appointment scheduling
    40% Virtual receptionist

    Intugo is a provider of Contact Center Services, excelling in managing call centers and performing telephonic support tasks. Reviews highlight their exceptional impact, with a significant reduction in missed calls from 24% to 1% and improved insurance process accuracy from 92% to 99%. Clients appreciate their timely delivery and cultural integration, with 100% of reviewers expressing satisfaction without noting any areas for improvement.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    Intugo has received overwhelmingly positive feedback for their answering services, achieving a 99% success rate in insurance eligibility and prior authorization processes, up from 92%. Clients report a significant reduction in missed calls, dropping from 24% to nearly 1%, which has enhanced patient interactions. The team is praised for their effective communication and seamless integration with clients' cultures. No negative feedback has been documented, highlighting Intugo's strong expertise and impact in improving operational efficiency.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Back Office Outsourcing for Eye Care Clinic

    5.0 — Intugo provides call center and back-office outsourcing services for an eye care clinic. The team handles insurance verification, referrals, authorizations, scheduling, billing, and other Read more
    Read 1 Review

    Industry Experience

    Intugo has demonstrated notable expertise in the medical industry, particularly in enhancing operations for healthcare providers. Clients have praised their effective management of back-office tasks, resulting in significant improvements in call handling and insurance processes. The overall sentiment is highly positive, highlighting Intugo's strengths in operational efficiency and cultural integration within medical practices. This makes them a strong candidate for potential clients in the healthcare sector seeking operational support.

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  • Sonnecto Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo

    Services provided

    10% Call Center Services
    20% Custom Software Development
    20% IT Staff Augmentation +4
    15% Customer Service Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Back Office Outsourcing
    10% Web Development

    Focus Areas

    50% Answering services
    25% Inbound appointment scheduling
    25% Virtual receptionist

    Sonnecto is a business process outsourcing company that provides services such as lead generation, software development, customer support, and digital marketing. Across their reviews, they are praised for their adaptability and problem-solving skills, with 100% positive feedback highlighting their effective project management and customer support. Clients commend their ambition and ability to align with high-level priorities, contributing significantly to business growth and process efficiency.

    See all 2 projects

    Reviews mention Innovative

    The sentiment regarding innovation in Sonnecto's service is highly positive. Clients appreciate their willingness to adopt new technologies, as noted by a CTO who highlighted the transition from PHP to React and Python, enhancing system efficiency. The team's youthful energy and ambition to explore innovative solutions are frequently praised. Overall, clients feel that Sonnecto's innovative approach significantly contributes to lead generation and development success.
    • Lead Gen & Development for Government Tenders Platform
      5.0 Jul 1, 2020

      They integrated the latest technologies to make our system run more efficiently. Their team is young, ambitious, and motivated. I like that they have a lot of energy and want to achieve. They don’t shy away from trying new technologies.

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    Industry Experience

    Sonnecto has demonstrated expertise across multiple industries, including IT Services and educational institutions. In the IT sector, their strengths lie in lead generation and software development, enabling significant improvements in client pipelines and operational efficiency. In the education industry, they effectively support scaling operations and enhancing student engagement. Overall sentiment reflects strong satisfaction, with clients appreciating their adaptability, communication, and problem-solving capabilities, making them a suitable partner for organizations in growth and tech-driven sectors.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Sonnecto's cost-effectiveness, noting that they provide resources and expertise that would be unaffordable otherwise. One client highlighted that Sonnecto's support allowed them to expand operations significantly, while another mentioned a $50,000 investment resulting in substantial improvements in lead generation and system efficiency. Overall, feedback indicates that Sonnecto delivers strong value for money, with a dedicated and responsive team that enhances project outcomes.
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    More responsive than most other service providers

    Sonnecto is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Invispire Ecom Services Pvt Ltd Logotype

    Invispire Ecom Services Pvt Ltd

    4.5 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    Invispire Ecom Services Pvt Ltd is a customer service center specializing in customer support services and contact center solutions. Their performance is marked by improved response times and enhanced communication, with reviewers noting their adaptability and professional delivery. While 100% of feedback is positive, there is a call for improvement in product knowledge and decision-making for complex issues.

    See all 1 projects
    0 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Invispire Ecom Services Pvt Ltd has received predominantly positive feedback for their Answering services, with clients noting improved response times and effective communication. 80% of reviewers highlighted their quick adaptability and professionalism, while 20% mentioned the need for enhanced product knowledge. Overall, the sentiment is favorable, underscoring the company's ability to relieve pressure from sales teams and improve customer engagement.

    Read Most Recent Review
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Support for Online Retailer

    4.5 — Invispire Ecom Services Pvt Ltd provides customer service support for an online retailer. The team works with vendors to manage customer orders and provide customer support. Read more
    Read 1 Review

    Industry Experience

    Invispire Ecom Services Pvt Ltd has demonstrated expertise primarily in the eCommerce industry, providing effective customer service support for online retailers. Feedback highlights their strengths in improving response times and vendor communication, which alleviated pressure from sales teams. Overall sentiment reflects satisfaction with prompt delivery and adaptability, although there are suggestions for enhancing product knowledge and decision-making in complex situations. This provider is well-suited for eCommerce projects seeking reliable customer service solutions.

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    Select Industry to see insights

    eCommerce
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  • Captico Consultancy Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Services provided

    30% Call Center Services
    35% Mobile App Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Timely

    Clients have consistently praised Captico Consultancy for their timely project delivery. One client noted that they completed their website design 'well on time,' while another highlighted their effective project management, stating that they delivered 'around the committed time.' Overall, the sentiment regarding timeliness is highly positive, with clients expressing satisfaction in Captico's responsiveness and commitment to meeting deadlines.
    • Web Dev & Design for Printing Consumable Manufacturer
      5.0 Mar 17, 2023

      They responded quite well to our needs and they completed the work well on time. Going by our experience we can definitely refer to many people.

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    • ERP Development for IT Staffing Company
      5.0 Mar 25, 2023

      They were good with project management and delivered around the committed time.

      Read Full Review
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    Industry Experience

    Captico Consultancy has demonstrated expertise across various industries including IT services, recruitment, and manufacturing. Clients in the IT sector praised their effective project management and technical knowledge, while those in recruitment highlighted their alignment with company values and strong communication. In manufacturing, Captico's website design improved customer engagement and sales. Overall, feedback is positive, indicating Captico is a suitable choice for clients in IT, recruitment, and manufacturing sectors seeking reliable consultancy services.

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    Select Industry to see insights

    Chemicals & Biotechnology IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Captico Consultancy's strong value for cost, noting their impressive deliverables and effective project management. One director praised their commitment and timely completion, emphasizing the good value received. Another client appreciated the alignment of company values and culture, reaffirming the competitive pricing. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no significant areas for improvement identified.
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  • Dialnest PTE LTD Logotype

    Dialnest PTE LTD

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    40% Answering services
    40% Inbound appointment scheduling
    20% Virtual receptionist

    Dialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.

    See all 3 projects
    1 of 1 Answering services reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Answering services Experience

    Dialnest PTE LTD has received overwhelmingly positive feedback for its Answering services, with 90% of reviewers highlighting effective communication and timely delivery of services. Clients appreciate the company's expertise in managing inbound and outbound calls, as well as providing tier-1 technical support. The structured reporting and performance metrics delivered consistently enhanced client satisfaction. However, some reviewers suggested expanding the company’s operational presence to further improve service accessibility.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Software Development Company

    5.0 — Dialnest PTE LTD provided call center services for a software development company. The team managed inbound and outbound calls, provided tier-1 technical support, and delivered performance reports. Read more
    Read 1 Review

    Industry Experience

    Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.

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    Select Industry to see insights

    Software
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  • Process-Smart Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    250 - 999
    Valley View, OH

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    15% Accounting +6
    15% Customer Service Outsourcing
    10% Search Engine Optimization
    5% Content Moderation Services
    5% HR Outsourcing
    5% IT Managed Services
    5% Recruitment Process Outsourcing

    Focus Areas

    34% Answering services
    33% Inbound appointment scheduling
    33% Virtual receptionist

    Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

    See all 1 projects

    Industry Experience

    Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.

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    Select Industry to see insights

    Environmental Services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
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  • CALLCARE Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    CALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.

    See all 1 projects

    Industry Experience

    CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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  • Sunshine1 Logotype

    3.5 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Coral Gables, FL

    Services provided

    64% Call Center Services
    25% Back Office Outsourcing
    11% Customer Service Outsourcing

    Focus Areas

    46% Answering services
    31% Virtual receptionist
    23% Inbound appointment scheduling

    Sunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.

    See all 1 projects

    Industry Experience

    Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    What Clients Have Said

    Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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  • A.R.C.E. Contact Center Logotype

    5.0 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    57% Answering services
    29% Inbound appointment scheduling
    14% Virtual receptionist

    A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

    See all 8 projects

    Reviews mention Flexible

    Clients have consistently praised A.R.C.E. Contact Center for their exceptional flexibility, particularly in response to increased demand during crises. Notably, they successfully adapted to a tenfold rise in call volumes following the onset of the COVID-19 pandemic and the war in Ukraine, maintaining 24/7 customer support. This adaptability has been a key factor in client satisfaction, with one client highlighting their impressive performance amid challenging circumstances. Overall, the sentiment regarding flexibility is overwhelmingly positive.
    • Customer Support for Community-Based Travel Network
      5.0 Dec 22, 2022

      The most impressive and simultaneously unique is A.R.C.E. Call Center flexibility. We were impressed when they successfully managed their performance when the incoming volumes drastically increased after Covid-19 began. Also, A.R.C.E. successfully managed the x10 volumes increased in Feb 2022 after the war begun in Ukraine. Despite the obstacles and dangerous situation in Ukraine, they ensured 24/7 customer service for our passengers.

      Read Full Review
    Read All Reviews
    4 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Visa Outsourcing Company

    5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    A.R.C.E. Contact Center is noted for its cost-effective services, providing good value for money. Clients have highlighted their pricing as a key factor in choosing A.R.C.E., with one CEO stating they selected the company for being budget-friendly while aligning with their values. The overall sentiment reflects satisfaction with the quality of services relative to costs, as demonstrated by the success in meeting project goals without exceeding budget constraints.
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    View projects from:

    England (2) Cyprus (1) Poland (1) Ukraine (1)
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  • Calibrus Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Tempe, AZ

    Services provided

    70% Call Center Services
    15% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    100% Answering services

    Calibrus is a contact center services provider specializing in outbound call center and customer support services. Reviews highlight their efficient call handling and strong communication skills, with 100% of reviewers noting the quality of service and client attention. While clients appreciate their cost-effectiveness, saving approximately $2,000 monthly, some suggest minor improvements in call response times.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Verification Services for Mid-sized Business

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Calibrus has received positive feedback across various industries for their effective outbound services. Clients have praised their strong communication, quality of service, and efficiency, particularly in enhancing customer interactions. They have reported significant cost savings and improved service quality. Overall sentiment indicates that Calibrus is particularly well-suited for companies seeking to boost customer engagement and streamline communication processes.

    Read All Reviews

    Select Industry to see insights

    Other industries

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Calibrus offers competitive pricing options ranging from $500 to $1,000 per month, providing substantial value for money. Clients report significant savings, with one noting a monthly saving of approximately $2,000 due to the efficiency of their services. Overall, feedback indicates a high satisfaction level regarding quality and communication, reinforcing the perception of their services as a cost-effective solution for outbound needs.
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  • Helpt Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    10 - 49
    Irvine, CA

    Services provided

    25% Call Center Services
    50% IT Staff Augmentation
    25% Customer Service Outsourcing

    Focus Areas

    45% Answering services
    50% Virtual receptionist
    5% Inbound appointment scheduling

    Helpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.

    See all 1 projects
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Less than $10,000 avg. project cost

    Answering services Experience

    Helpt's Answering services have received overwhelmingly positive feedback, with 100% of reviewers expressing satisfaction. Clients highlight the company's effective call screening, which allows 90% of non-emergency calls to be managed efficiently, thus enhancing overall operational efficiency. The professionalism and friendliness of the staff are frequently praised, along with seamless implementation and responsive communication. No negative feedback has been reported, indicating a strong alignment with client needs and expectations.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Nonemergency Call Support for POS Software Firm

    5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read more
    Read 1 Review

    Industry Experience

    Helpt has demonstrated expertise primarily in the POS software industry, successfully managing after-hours support and ensuring effective call screening. Clients praised their responsiveness, friendly staff, and seamless implementation process, highlighting a strong cultural fit and excellent value for cost. Overall sentiment is highly positive, indicating that Helpt is well-suited for organizations seeking reliable customer support solutions, particularly in technology-related sectors.

    Read All Reviews

    Select Industry to see insights

    Other industries
    View Profile
  • Callsite Solutions Logotype

    5.0 1 review
    $10,000+
    < $25 / hr
    10 - 49
    San Salvador, El Salvador

    Services provided

    40% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Callsite Solutions is a provider of comprehensive Contact Center Services, specializing in inbound and outbound call handling and Customer Support Services. Their reviews highlight their impressive connectivity and project management, contributing to a significant reduction in call drop rates. However, some delays in scaling up resources were noted. Overall, they effectively supported a hospital's customer service needs during high-demand periods.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Healthcare Institution

    5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read more
    Read 1 Review

    Industry Experience

    Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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  • Elite Sense Consulting Logotype

    Elite Sense Consulting

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +2
    20% Recruiting
    10% Back Office Outsourcing

    Focus Areas

    40% Answering services
    40% Virtual receptionist
    20% Inbound appointment scheduling

    Elite Sense LLP is a lead generation and outbound sales support company renowned for its ability to integrate seamlessly into existing sales processes. Reviewers note their impressive flexibility and responsiveness, with a 100% positive feedback rate highlighting their success in increasing qualified prospects and improving appointment-setting efficiency.

    See all 2 projects
    1 of 1 reviews is 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Elite Sense Consulting has received positive feedback in the last six months, particularly for their effectiveness in enhancing outbound sales support and lead generation. A client noted that the team successfully increased the volume of qualified prospects and improved appointment-setting efficiency. Their organized project management and responsiveness to client needs were highlighted as strengths. However, there is a suggestion for Elite Sense Consulting to refine prospect targeting further to enhance campaign efficiency.
    Read 1 Recent Review

    Industry Experience

    Elite Sense LLP has proven expertise in the financial services sector, particularly in enhancing outbound sales support and lead generation for companies like LendingTree. Clients have reported improved lead quality and increased sales conversations as key outcomes. The firm is noted for its responsive project management and ability to seamlessly integrate into existing sales processes. Overall, feedback indicates a strong alignment with financial service providers looking to optimize their sales pipelines and lead qualification strategies.

    Read All Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Elite Sense LLP's pricing, describing it as fitting within their budget and offering good value for the cost. One client noted the company's alignment with their values and appreciated the team's responsiveness and ability to integrate into existing sales processes. Overall, the sentiment indicates that clients perceive Elite Sense as providing substantial value relative to their investment, although there is room for improvement in refining prospect targeting.
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  • Fusion Global Services Logotype

    4.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    6th Of October, Egypt

    Services provided

    25% Call Center Services
    30% Customer Service Outsourcing
    25% Back Office Outsourcing +2
    10% Business Consulting
    10% Sales Outsourcing

    Focus Areas

    50% Answering services
    30% Inbound appointment scheduling
    20% Virtual receptionist

    Fusion Global Services specializes in Contact Center Services and Customer Support Services, offering outsourced call center solutions such as Inbound and Outbound Call Center support. Reviews highlight their flexibility and partnership approach, with 100% of clients appreciating their adaptability and client-centric mindset. Clients commend their quality assurance and proactive communication, although some suggest further enhancement of reporting tools.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Service Outsourcing for Shipping & Delivery Company

    4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read more
    Read 1 Review

    Industry Experience

    Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
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  • SWITCH360 Logotype

    SWITCH360

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    15% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing +3
    15% Data Annotation Services
    10% Content Moderation Services
    10% Transcription

    Focus Areas

    35% Answering services
    45% Virtual receptionist
    20% Inbound appointment scheduling

    SWITCH360 is a customer service center specializing in Contact Center Services, particularly in Customer Support Services and Call Handling. The company received 100% positive feedback, with clients praising their experienced team, budget-friendly pricing, and ability to increase customer satisfaction ratings. Their timely project delivery and effective communication were also highlighted as impressive attributes.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for UVC Bottle Retailer

    5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
    Read 1 Review

    Industry Experience

    SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.
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  • Telvo Global Logotype

    Telvo Global

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    50% Call Center Services
    30% Sales Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    25% Answering services
    45% Inbound appointment scheduling
    30% Virtual receptionist

    Telvo Global is a provider of Contact Center Services, specializing in AI-powered voice and SMS solutions for Customer Support Services. Reviews highlight their effective combination of advanced technology with tailored business solutions, resulting in improved operational efficiency and lead generation. Impressively, 100% of reviewers noted their responsiveness and ability to enhance lead engagement through personalized experiences.

    See all 1 projects
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  • RFS Business Solutions Pvt Ltd Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    35% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    40% Virtual receptionist
    10% Inbound appointment scheduling

    RFS Business Solutions Pvt Ltd is a versatile staffing and employer of record company, known for providing cost-effective solutions tailored to client needs. Reviews reveal a 100% positive feedback rate, highlighting their customer-focused approach, cultural alignment, and responsiveness in scaling teams and delivering customer support services. Clients appreciate their commitment to ongoing improvement and seamless communication.

    See all 5 projects

    Industry Experience

    RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.

    Read All Reviews

    Select Industry to see insights

    Software Information technology

    Average Project Cost Breakdown

    What Clients Have Said

    Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.
    Read All Reviews

    View projects from:

    Australia (1) Norway (1)
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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Simply Contact
2 Remote CoWorker
3 Helpware CX
4 Hugo Inc.
5 Fusion CX
6 Everhelp
7 SupportYourApp
8 Welsend
9 WOW24-7
10 Smith.ai
11 Boldr.
12 Blue Valley Marketing
13 Big Outsource
14 Specialty Answering Service
15 FlairsTech

List of the Best Answering Services Companies

  1. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36.6/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    100% Answering services
    65% Other
    View Profile Visit Website
  2. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    39/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9/10 Market Presence

    Service focus

    10% Call Center Services
    33% Answering services
    90% Other
    View Profile Visit Website
  3. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.5/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    65% Answering services
    80% Other
    View Profile Visit Website
  5. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    40% Call Center Services
    60% Answering services
    60% Other
    View Profile Visit Website
  6. Everhelp Logotype

    Everhelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    15% Call Center Services
    55% Answering services
    85% Other
    View Profile Visit Website
  7. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    34.2/40.0
    20/20 Reviews
    4.6/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    40% Answering services
    70% Other
    View Profile Visit Website
  8. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Call Center Services
    70% Answering services
    70% Other
    View Profile Visit Website
  9. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    250 - 999
    Afton, WY

    Ability to deliver

    35.2/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Call Center Services
    90% Answering services
    75% Other
    View Profile Visit Website
  11. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  12. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    33.6/40.0
    16.2/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  13. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    36.9/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  14. Specialty Answering Service Logotype

    Specialty Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA

    Ability to deliver

    33.3/40.0
    16/20 Reviews
    8.5/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    70% Call Center Services
    80% Answering services
    30% Other
    View Profile Visit Website
  15. FlairsTech Logotype

    FlairsTech

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Montréal, Canada

    Ability to deliver

    34.9/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  16. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35/40.0
    16.2/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Answering services
    55% Other
    View Profile Visit Website
  17. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    32.4/40.0
    15.8/20 Reviews
    7.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    60% Call Center Services
    75% Answering services
    40% Other
    View Profile Visit Website
  18. 1840 & Company Logotype

    1840 & Company

    $10,000+
    < $25 / hr
    250 - 999
    Overland Park, KS

    Ability to deliver

    34.2/40.0
    17.4/20 Reviews
    8.2/10 Clients & Experience
    8.6/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  19. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    8.2/10 Clients & Experience
    7/10 Market Presence

    Service focus

    50% Call Center Services
    57% Answering services
    50% Other
    View Profile Visit Website
  20. Outsource and Save Logotype

    Outsource and Save

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Answering services
    65% Other
    View Profile Visit Website
  21. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.1/40.0
    17.4/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    30% Answering services
    70% Other
    View Profile Visit Website
  23. Intelemark Logotype

    Intelemark

    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Ability to deliver

    33.7/40.0
    15.6/20 Reviews
    9.7/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Answering services
    50% Other
    View Profile Visit Website
  24. VSynergize Logotype

    VSynergize

    $1,000+
    < $25 / hr
    1,000 - 9,999

    Ability to deliver

    31.6/40.0
    15/20 Reviews
    9.5/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  25. CanadaDirect Logotype

    CanadaDirect

    $10,000+
    < $25 / hr
    250 - 999
    Dorval, Canada

    Ability to deliver

    31.6/40.0
    16.2/20 Reviews
    8.8/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    52% Call Center Services
    100% Answering services
    48% Other
    View Profile Visit Website
  26. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    36.9/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  27. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.3/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    40% Call Center Services
    50% Answering services
    60% Other
    View Profile Visit Website
  28. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  29. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    33.9/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% Call Center Services
    20% Answering services
    70% Other
    View Profile Visit Website
  30. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Answering services
    85% Other
    View Profile Visit Website

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Answering Service Company FAQs

Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.

Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:

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  2. Simply Contact

  3. Hugo Inc.

  4. Helpware CX

  5. Remote CoWorker

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  15. MarKam Solutions

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