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Answering service companies are very skilled in assisting sales, marketing, and customer support. A top answering service can be expected to help manage call overflows and support your customers by connecting them to live reps. Examine the best answering service providers below. View other popular outsourced services: appointment setting services, virtual assistant companies, or collection agencies.

Inbound Services: Answering services

List of the Best Answering Services Companies

    Featured Providers

    What are Featured Providers?
  • VoiceNation

    VoiceNation

    America’s favorite call answering service

    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA
    Service Focus
    Inbound Services

    "VoiceNation is a one-stop-shop." "

    • Lead Recluiter
  • AnswerForce

    AnswerForce

    Answer every call, win more business

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR
    Service Focus
    Inbound Services

    "We appreciate how AnswerForce thinks outside the box to discover opportunities."

    • Founder, E-Commerce Company
  • PCMSI

    PCMSI

    Your Calls. Our Priority.

    Undisclosed
    Undisclosed
    10 - 49
    Erie, PA
    Service Focus
    Inbound Services

    "Their performance is okay."

    • Manager, IT
  • Centro

    Centro

    Redefining Excellence

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Winchester, VA
    Service Focus
    Inbound Services

    Established in 2009, Centro is a diversified global business and technology consulting leader. Our headquarters are based out of Winchester, VA; however, our reach now extends across the U.S. and…

    More

  • VXI Global Solutions Inc.

    VXI Global Solutions Inc.

    Customer Care with Flair

    $25,000+
    < $25 / hr
    10,000+
    Los Angeles, CA
    Service Focus
    Inbound Services

    VXI Global Solutions provides innovative and transformative customer care and customer experience (CX) solutions to the world’s leading brands. Throughout our worldwide organization, we foster a…

    More

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  • TekSof

    TekSof

    TekSof - Empowering Your Digital Success

    $1,000+
    $25 - $49 / hr
    10 - 49
    Houston, TX
    Service Focus
    Inbound Services

    Your Premier Destination for Exceptional Digital Solutions
     
    Welcome to TekSof, an industry-leading digital services provider committed to delivering top-tier Content Writing, SEO, Social…

    More

  • Aabasoft

    Aabasoft

    Support organisations for Digital Transformation

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Kakkanad, India
    Service Focus
    Inbound Services

    Aabasoft started in 2002 and currently having a team size of 1200+ associates with various IT & ITES capablities.  Our core focus in supporting organisations to transform their business to…

    More

  • C&R Group

    C&R Group

    Experience Our Expertise

    $1,000+
    < $25 / hr
    50 - 249
    Nairobi, Kenya
    Service Focus
    Inbound Services

    C&R Group’s history began in 1986 to offer share registry services to the banks’ shareholders, after Barclay's listing in Nairobi Securities Exchange the same year.  The company was renamed…

    More

  • ePerformax Contacts Center and BPO

    ePerformax Contacts Center and BPO

    Contact Center that makes providing world-class se

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Pasay, Philippines
    Service Focus
    Inbound Services

    ePerformax is a leading provider of high-performance contact center solutions with three locations in the Philippines supporting English-speaking customers around the globe. Join our select group of…

    More

  • Everise

    Everise

    Award-winning digital customer and product support

    $250,000+
    Undisclosed
    10,000+
    Singapore
    Service Focus
    Inbound Services

    Everise is a technology-enabled outsourcing firm with expertise in transforming healthcare and technology experiences globally. The Company’s unique approach combines customer and technical…

    More

  • ISPL Support Services

    ISPL Support Services

    Multilingual BPO and call centre services company

    $1,000+
    < $25 / hr
    250 - 999
    Chennai, India
    Service Focus
    Inbound Services

    ISPL Support Services is a Chennai, India based Multilingual Call Centre & BPO Services Company. The company has 16+ years of experience in the Business, offering professional call services and…

    More

  • HRH Next Services Pvt. Ltd.

    HRH Next Services Pvt. Ltd.

    BPO Service Provider in India - The good call.

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hyderabad, India
    Service Focus
    Inbound Services

    HRHNext is a leading BPO service provider headquartered in Hyderabad, with additional branches in Tamil Nadu, Bangalore, and Uppal. With the best experience spanning over six decades and a stellar…

    More

  • TENIOS GmbH

    TENIOS GmbH

    TENIOS - Your Partner for Smart Communication!

    Undisclosed
    Undisclosed
    10 - 49
    Köln, Germany
    Service Focus
    Inbound Services

    Welcome to TENIOS, the Cloud Communications provider within the Apifonica Group. Together, we harness Artificial Intelligence and Cloud Technology to assist businesses in communication and business…

    More

  • Digital Hearts Co., Ltd.

    Digital Hearts Co., Ltd.

    Largest game QA company in Japan.

    Undisclosed
    $25 - $49 / hr
    1,000 - 9,999
    Shinjuku City, Japan
    Service Focus
    Inbound Services

    We offer support for every step of the game development process!
    Game Testing,User Reviews,Promotion,Customer Support
    ,Localize,LQA and Voice Over

  • Imperatif Call Centre Partners

    Imperatif Call Centre Partners

    The Australian Call Centre

    $1,000+
    $100 - $149 / hr
    50 - 249
    Banyo, Australia
    Service Focus
    Inbound Services

    Imperatif Call Centre Partners is a state-of-the-art Australian contact centre and direct marketing company specialising in outbound telemarketing services.
    As your partner in business, Imperatif…

    More

  • CogentHub Pvt. Ltd.

    CogentHub Pvt. Ltd.

    Quality Outsourcing Services Provider

    $75,000+
    $50 - $99 / hr
    250 - 999
    Kolkata, India
    Service Focus
    Inbound Services

    Over 5 years, CogentHub has grown tremendously, and the company has established technology partnerships with industry leaders such as Hewlett Packard, Aspect, Emerson, Plantronics, and CISCO. We have…

    More

  • Raya CX

    Raya CX

    Creating brand loyalty through exceptional CX

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Cairo, Egypt
    Service Focus
    Inbound Services

    RAYA Customer Experience (RCX) is a business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-…

    More

  • Webhelp

    Webhelp

    Game-changing customer journeys

    Undisclosed
    Undisclosed
    10,000+
    Paris, France
    Service Focus
    Inbound Services

    Webhelp designs, delivers, and optimizes unforgettable human experiences for today’s digital world – creating game-changing customer journeys. From sales to service, content moderation to…

    More

  • Voip Office

    Voip Office

    Transforming new age telecommunication

    $100,000+
    < $25 / hr
    250 - 999
    Gafoornagar, India
    Service Focus
    Inbound Services

    Welcome to VoIP Office, Hyderabad, a reputed global telecom support agency dedicated to make your IT job simpler with latest advent of internet calling to India and USA numbers, we do the simple…

    More

  • Tovie AI

    Tovie AI

    Conversational and generative AI automation

    Undisclosed
    Undisclosed
    10 - 49
    London, United Kingdom
    Service Focus
    Inbound Services

     Tovie AI simplifies AI adoption for enterprises, aiming to lower costs and enhance efficiency.
     Our team will help you find the perfect AI application, manage deployment and provide…

    More

  • Crystalised Outsprint

    Crystalised Outsprint

    Beyond Calls, Your Partner In Success

    Undisclosed
    < $25 / hr
    50 - 249
    Lusaka, Zambia
    Service Focus
    Inbound Services

    About Us
    At Crystalised Outsprint, we are dedicated to providing exceptional customer support and telemarketing services to businesses of all sizes. Our mission is to help businesses build stronger…

    More

  • Abacus Global

    Abacus Global

    Your Transformation Partner.

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Lahore, Pakistan
    Service Focus
    Inbound Services

    "Abacus helps turn visions into reality. We believe in your business's success, and we work closely with you from the start. Whether you're a client, partner or future employee, we value building…"

    More

  • Telvista

    Telvista

    BPO Services in Texas and Mexico

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Farmers Branch, TX
    Service Focus
    Inbound Services

    Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients. With our highly trained staff of support professionals, we deliver…

    More

  • Avantive Solutions

    Avantive Solutions

    Real People. Real Solutions. Real Purpose.

    $100,000+
    Undisclosed
    1,000 - 9,999
    Tulsa, OK
    Service Focus
    Inbound Services

    Avantive Solutions is a Purpose-Driven global technology and business services company specializing in the transformation and delivery of innovative customer engagement, strategic sales, and digital…

    More

  • Eco Software Solutions LLC

    Eco Software Solutions LLC

    Authorized Microsoft Cloud Partner

    Undisclosed
    < $25 / hr
    2 - 9
    Cheyenne, WY
    Service Focus
    Inbound Services

    "They tried to scam me!" "

    • Executive, NeeP Scambaiting
  • Avirtual

    Avirtual

    YOUR VIRTUAL PA CAN DO SO MANY THINGS.

    $1,000+
    < $25 / hr
    10 - 49
    Devon, United Kingdom
    Service Focus
    Inbound Services

    "Not only was their service subpar and grossly negligent, but they refused to admit their fault regarding the security…"

    • CEO & Founder, Social Media Company
  • ONQ

    ONQ

    Labor & Technology Solutions in Healthcare

    Undisclosed
    Undisclosed
    250 - 999
    Santiago, Panama
    Service Focus
    Inbound Services

    ONQ is a worldwide healthcare outsourcing and technology company that specializes in labor solutions. We are committed to serving the needs of US healthcare related businesses, including hospitals,…

    More

  • Advantage Communications

    Advantage Communications

    Power Up Your Customer Experience!

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Charlottetown, Canada
    Service Focus
    Inbound Services

    As one of Canada’s longest running privately-held contact center service provider, Advantage Communications Inc. (ACI) has built a reputation of integrity, honesty, efficiency and partnership.…

    More

  • EOSGlobe

    EOSGlobe

    Best Business Process Outsourcing Solution

    $1,000+
    Undisclosed
    10,000+
    Thane, India
    Service Focus
    Inbound Services

    EOSGlobe has revolutionized the way companies do business with its technology-driven solutions. Over the last two decades, it has helped accelerate business growth for Fortune 500 companies and…

    More

  • Ozonetel Communications

    Ozonetel Communications

    Ozonetel Communications

    $10,000+
    Undisclosed
    50 - 249
    San Jose, CA
    Service Focus
    Inbound Services

    “We offer secure, cloud-based communication solutions that provide a better customer

    experience at a lower total cost for call centers.”

    Ozonetel has been delivering Contact Center Innovations…

    More

  • Climbia BPO

    Climbia BPO

    The right partner, the right solution!

    $5,000+
    < $25 / hr
    250 - 999
    Durrës, Albania
    Service Focus
    Inbound Services

    Helping businesses by providing valuable & scalable solutions that contribute on growth and revenue. Dedicated Business Process Outsourcing in Albania. -Climbia BPO

  • ROI CX Solutions

    ROI CX Solutions

    Utah Inbound & Outbound Call Center

    Undisclosed
    Undisclosed
    1,000 - 9,999
    American Fork, UT
    Service Focus
    Inbound Services

    ROI CX Solutions offers Total Contact Management and Business Support Services.  They leverage their expertise to deliver a total package of customer care solutions and contact center services…

    More

  • Cavalry Info Pvt Ltd(CIPL)

    Cavalry Info Pvt Ltd(CIPL)

    Business Process Outsourcing (BPO) services

    $1,000+
    < $25 / hr
    250 - 999
    Hyderabad, India
    Service Focus
    Inbound Services

    Cavalry Info Private Limited(CIPL) is a start up based out of Hyderabad which specializes in Business Process Outsourcing (BPO) services. We are powered by a combination of domain expertise,…

    More

  • Intradiem

    Intradiem

    Workforce Automation. Guaranteed Results.

    Undisclosed
    Undisclosed
    50 - 249
    Alpharetta, GA
    Service Focus
    Inbound Services

    Intradiem is the only workforce automation solution that delivers guaranteed results while improving both agent engagement and the customer experience. Our powerful technology acts as an automated…

    More

  • SupportSave

    SupportSave

    A leading BPO services provider.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Canton, OH
    Service Focus
    Inbound Services

    SupportSave – a professional call center company, provides customer services for small businesses. Our team of highly trained and experienced agents provides exceptional CX…

    More

  • 3C Contact Services

    3C Contact Services

    Outsourcing/Offshoring Agency

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada
    Service Focus
    Inbound Services

    3C Contact Services can provide tailored inbound and outbound solutions while improving profitability, increasing market share, and maximizing your understanding of your customer relationships. 3C’s…

    More

  • Konnect BPO Technologies (PVT)Ltd

    Konnect BPO Technologies (PVT)Ltd

    Your Outsourcing Partner

    $1,000+
    < $25 / hr
    250 - 999
    Dehiwala-Mount Lavinia, Sri Lanka
    Service Focus
    Inbound Services

    Konnect BPO Technologies is one of the biggest BPO companies in Sri Lanka who are specialized in Call Center Services, HR Solutions, Recruitment, Data Processing, Accounting Services, and IT/Web…

    More

  • LeadCallers

    LeadCallers

    Customer and Lead Calling

    $5,000+
    Undisclosed
    10 - 49
    Melbourne, Australia
    Service Focus
    Inbound Services

    LeadCallers is the go-to service for marketers & businesses looking to scale their call campaigns.
    Improve campaign profitability by reaching leads faster, increasing the percentage of call…

    More

  • Answer Tenant

    Answer Tenant

    Property Management Answering Service

    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY
    Service Focus
    Inbound Services

    There are several areas of a property management business and each needs serious attention and weightage of your interest. Lets talk about vacancies and prospects to apply, running applications,…

    More

  • Unity4

    Unity4

    Delivering Good Conversations

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Surry Hills, Australia
    Service Focus
    Inbound Services

    It sounds simple doesn’t it? Good conversations equate to better outcomes – by establishing a genuine
    connection to potential donors and customers, as well as your existing customers. Isn’t this…

    More

  • Hero PA

    Hero PA

    Hero PA

    Undisclosed
    $50 - $99 / hr
    10 - 49
    Horsham, United Kingdom
    Service Focus
    Inbound Services

    Our team becomes your team, just as though we're sitting in your office/reception taking calls and representing your business.

    Every call made or received by Hero PA on behalf of a client is…

    More

  • Transcom

    Transcom

    A Global Customer Experience Specialist.

    $1,000+
    < $25 / hr
    10,000+
    Örebro, Sweden
    Service Focus
    Inbound Services

    Transcom is a global customer experience specialist providing customer care, sales, technical support and collections services through their extensive network of contact centers and work-at-home…

    More

  • Firstsource Solutions

    Firstsource Solutions

    We change the game for our clients.

    $100,000+
    < $25 / hr
    1,000 - 9,999
    London , United Kingdom
    Service Focus
    Inbound Services

    About Firstsource

    Firstsource Solutions Limited is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve…

    More

  • Daktela UK

    Daktela UK

    One App for all your Customer Communications

    Undisclosed
    Undisclosed
    10 - 49
    Chester, United Kingdom
    Service Focus
    Inbound Services

    Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. We connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer…

    More

  • Majorel Egypt

    Majorel Egypt

    We design, build and deliver end-to-end CX

    $1,000+
    < $25 / hr
    10,000+
    Cairo, Egypt
    Service Focus
    Inbound Services

    Majorel Egypt is a leading provider of next-generation end-to-end customer experience (CX) solutions with over 8,000 professionals providing unparalleled Customer Experience (CX) Solutions in…

    More

  • The Telemarketing Company

    The Telemarketing Company

    DELIVERING SALES GROWTH AND INSIGHT SINCE 1990

    $10,000+
    $50 - $99 / hr
    50 - 249
    Brighton, United Kingdom
    Service Focus
    Inbound Services

    Established in 1990 and based in Brighton, The Telemarketing Company is one of the UK’s leading telemarketing agencies. The firm provides a full stack of high quality voice services, including…

    More

  • ExpertCallers

    ExpertCallers

    Delivering Value to Every Interaction

    $1,000+
    < $25 / hr
    250 - 999
    Princeton, NJ
    Service Focus
    Inbound Services

    ExpertCallers is a dedicated provider of customer service solutions to global clients. Established in 2002, it began as a small agency committed to delivering quality service. 
    Its meticulous…

    More

  • Bellsystem24-HoaSao

    Bellsystem24-HoaSao

    The Leader in Contact Center & BPO in Vietnam

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Ha Noi, Vietnam
    Service Focus
    Inbound Services

    Possessing 15 years of experience in BPO services, Bellsystem24-HoaSao is a pioneer in the industry.  With these three pillars  “Build Technology - Uplift Service - Cultivate…

    More

  • GetCallers

    GetCallers

    Callers | Virtual Assistants | Appointment Setters

    $1,000+
    < $25 / hr
    250 - 999
    New York, NY
    Service Focus
    Inbound Services

    GetCallers - $5/hr per agent

     

    GetCallers specializes in helping companies like yours save money, increase leads, and scale incredibly fast with our remote outbound/inbound callers,…

    More

  • Stericycle Communications

    Stericycle Communications

    Make Every Interaction Count

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Lake Forest, IL
    Service Focus
    Inbound Services

    Stericycle is a global services company. We provide highly specialized solutions serving healthcare organizations and commercial businesses of every size and shape. Throughout the last 25 years, we…

    More

  • Infosys BPO

    Infosys BPO

    support and service, loyalty and retention

    $1,000+
    < $25 / hr
    10,000+
    Bengaluru, India
    Service Focus
    Inbound Services

    Infosys BPO Ltd., the business process outsourcing subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPO focuses on integrated end-to-end outsourcing and delivers…

    More

  • Apex America

    Apex America

    Customer Experience and Contact Center Solutions

    $10,000+
    $150 - $199 / hr
    10,000+
    Córdoba, Argentina
    Service Focus
    Inbound Services

    We were born and we work to create the future we want to see.
    We are a leader in Digital Customer Experience services in Latin America. Apex America was the result of the dream of two entrepreneurs…

    More

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Comparing Answering services Experts on Clutch

Looking for a Call Center Services provider who specializes in Answering services?
Whether you're a business owner, a director-level manager, or a department head, finding the right Answering services service provider for your specific needs is crucial. Whatever your business challenge, Clutch can help you hire the right Answering services Call Center Services provider with confidence. Our B2B marketplace aggregates ratings, reviews, and valuable information on companies offering Answering services services. Delve deep into robust reviews for Call Center Services companies with authenticated reviews from real clients and make informed business decisions.

Clutch features a diverse selection of 2,030 companies that specialize in Answering services work within the Call Center Services space. These companies have successfully served multiple clients, including industry giants like McLardy McShane, DPN, Wyndham Hotels and many more. They cater to Enterprise companies (73), Midmarket (252), and Small Businesses (387) across various industries, such as Business Services, Medical, and Financial Services. With over 1,978 reviews available for Answering services service providers, you can rest assured that you'll find the information you need to choose the right partner.

Check the drop downs below for summaries of:

Most Popular Call Center Services Companies with Answering services Expertise

Some of the most sought-after service providers in Call Center Services who specialize in Answering services include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (38) 4 (6) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.9

4.9

4.7

$1,000

< $25

United States

#2
5 (10) 4 (25) 3 (3) 2 (0) 1 (0)

50 - 249

4.8

5

5

N/A

< $25

United States

#3
5 (17) 4 (10) 3 (4) 2 (0) 1 (0)

1,000 - 9,999

4.6

4.5

4.5

N/A

N/A

United States

These companies not only maintain exceptional ratings but also have minimum spend limits ranging from $1,000.00 to $5,000.00. With over 592 customer reviews and nearly 125 clients each, they offer Answering services services across diverse industries like Business services, Medical, and Financial services.

Best Rated Answering services Experts

These companies earned their top ratings due to overwhelming positive customer reviews and their exceptional work in the Answering services field within the Call Center Services space. There are 2,030 companies specializing in Answering services services, and when it comes to the best-rated providers, the top five are:
  Employees Quality Schedule Cost Budget Hourly Location
#1
5 (25) 4 (0) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

5

5

5

$5,000

< $25

Georgia

#2
5 (13) 4 (0) 3 (0) 2 (0) 1 (0)

250 - 999

5

5

5

$10,000

< $25

Philippines

#3
5 (12) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

5

5

$1,000

< $25

Philippines

#4
5 (10) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

4.9

4.9

5

N/A

N/A

El Salvador

#5
5 (9) 4 (0) 3 (0) 2 (0) 1 (0)

10 - 49

5

4.9

4.9

$1,000

$25 - $49

Canada

Lowest Rated Answering services Companies

Comparing providers with high and low ratings is a necessary part of research when looking for Call Center Services companies with expertise in Answering services. Some Answering services companies may have received less favorable reviews from individuals, but this doesn’t necessarily mean they are partners to avoid.

Companies rated above 4 stars still maintain positive sentiment overall. The average ratings in this category range from 0.5 stars to 5 stars. Please be sure to take note of total number of review when evaluating potential partners. Also be sure to read the 5-star reviews to get the full picture. Our reviews are individually rated (and therefore not the same as the average rating). Using the overall average ratings, the “lowest-rated” Answering services services companies include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

South Africa

#2
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

1

0.5

3

$1,000

< $25

United Kingdom

#3
0.5 1 REVIEWS
5 (0) 4 (0) 3 (0) 2 (0) 1 (1)

10 - 49

0.5

0.5

0.5

N/A

N/A

United States

Not Yet Rated Answering services Companies

While some Call Center Services businesses specializing in Answering services have been reviewed, there are still companies that have not yet received ratings and reviews from their customers on Clutch. If you have experience with any of the providers below, Clutch would greatly appreciate your input on their Answering services support.
Employees
Budget
Hourly
Location

Dialtone Calling Services

RATE THIS COMPANY
2 - 9 $1,000 $25 - $49 / hr Canada

ihelpbd

RATE THIS COMPANY
50 - 249 $5,000 < $25 / hr Bangladesh

digixVA

RATE THIS COMPANY
2 - 9 $1,000 < $25 / hr Canada

FSI Outsourcing

RATE THIS COMPANY
250 - 999 $1,000 < $25 / hr Zambia

Insight Fundraising

RATE THIS COMPANY
50 - 249 $5,000 $50 - $99 / hr Australia

Industries Served by Answering services Experts

Agencies focusing on Answering services have extensive experience in supporting various industries. The 2,030 companies in this category offer their specialized Answering services support services to 30 industries. Below is just a sample of these industries, so be sure to use the industry filter on our full list of Call Center Services providers above to drill down even further.

Common Answering services Services Available

Call Center Services companies specializing in Answering services offer a wide range of services tailored to meet your specific business needs. These Answering services specialists offer over 137 different types of services. Some of the most common services provided and the companies offering them include:
Services # of Companies Sample of Providers
Customer Service Outsourcing 1,233 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Easybee Answering Services (5 stars, 10 reviews), KODA (5 stars, 7 reviews) and more
Back Office Outsourcing 884 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Aidey (5 stars, 12 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Sales Outsourcing 600 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), KODA (5 stars, 7 reviews), Upstream BPO (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews) and more
Business Consulting 189 Staff Outsourcing Solutions (5 stars, 5 reviews), Orpheus Solutions (5 stars, 1 reviews), VoiceStamps (5 stars, 1 reviews), Hounders (5 stars, 1 reviews), BigArena Fulfillment (5 stars, 1 reviews) and more
IT Managed Services 148 Northern Lights Technology Development (5 stars, 6 reviews), ALPHA BPO Corp (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), hammerjack (5 stars, 2 reviews), Genesis Support Solution LTD (5 stars, 1 reviews) and more

Other Specialties Offered by Answering services Experts

Apart from Answering services services, these providers also offer supplemental support in other areas, including B2C Telemarketing & telesales (1079 companies), Inbound appointment scheduling (1073 companies), and Virtual receptionist (1052 companies). These providers vary in their ratings, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less. Clutch offers a wide range of Call Center Services companies that also support focus areas within this space, like Customer Surveys & Market Research Calls (695 companies), Collections Recovery Services (530 companies), and Third party verification (480 companies).
Specialty # of Companies Top Providers
B2C Telemarketing & telesales 1,079 Again Again Agency (5 stars, 25 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews), Solvo Global (5 stars, 7 reviews), KODA (5 stars, 7 reviews)
Inbound appointment scheduling 1,073 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews)
Virtual receptionist 1,052 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), Easybee Answering Services (5 stars, 10 reviews), BitWide (5 stars, 9 reviews), Upstream BPO (5 stars, 7 reviews)
Customer Surveys & Market Research Calls 695 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), GotYourBack Support (5 stars, 7 reviews)
Collections Recovery Services 530 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Tech Fi Technologies (5 stars, 8 reviews), Solvo Global (5 stars, 7 reviews)
Third party verification 480 Again Again Agency (5 stars, 25 reviews), Big Outsource (5 stars, 13 reviews), BitWide (5 stars, 9 reviews), Solvo Global (5 stars, 7 reviews), Intellink (5 stars, 6 reviews)

Answering services Service Providers By Budget Level

Clutch understands the importance of budget when choosing the right Answering services agency. To assist you in finding the right price range for your project, providers are categorized based on minimum spend levels and hourly rates.
$250,000 or More
If you can afford a minimum spend level of $250,000 or more, consider these high-end Call Center Services providers with Answering services expertise:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

250 - 999

4.3

4.3

4.5

$250,000

$25 - $49

United States

#2
4.5 1 REVIEWS
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

1,000 - 9,999

4.5

5

4.5

$250,000

< $25

Romania

#3
5 (0) 4 (1) 3 (0) 2 (0) 1 (0)

50 - 249

4

4

5

$250,000

< $25

United Arab Emirates

$100,000 or More
For a minimum spend of over $100,000, you might also explore:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$100,000

N/A

United States

#3
RATE THIS COMPANY

1,000 - 9,999

N/A

N/A

N/A

$100,000

< $25

United Kingdom

$25,000 or More
Additionally, some providers offer Call Center Services Answering services services for lower budgets starting at $25,000, including:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$25,000

$25 - $49

Nigeria

#2
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$25,000

$25 - $49

United States

#3
RATE THIS COMPANY

10,000+

N/A

N/A

N/A

$25,000

< $25

Egypt

Most Affordable Answering services Providers

Comparing Answering services services with a more constrained budget? Various Call Center Services businesses, each with good average ratings, offer their Answering services work at modest spending thresholds—below $5,000, below $10,000, and below $25,000 per project. Their hourly rates span from less than $25 per hour to rates within the $50 to $99 per hour range. Utilize the filtering option at the top of the page to sort Answering services service businesses based on their hourly rates. Presented below are some noteworthy illustrations of economically feasible collaborators.
<$25 per Hour
For those looking for budget-friendly options, consider Answering services companies that offer an hourly rate under $25 per hour:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

Canada

#2
RATE THIS COMPANY

2 - 9

N/A

N/A

N/A

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$1,000

$25 - $49

United States

$25 - $49 per Hour
Here are some of the best Answering services providers with hourly rates between $25 and $49/hour include:
  Employees Quality Schedule Cost Budget Hourly Location
#1
4.7 8 REVIEWS
5 (4) 4 (4) 3 (0) 2 (0) 1 (0)

250 - 999

4.8

4.8

4.8

$25,000

$25 - $49

United States

#2
5 (16) 4 (11) 3 (0) 2 (0) 1 (0)

250 - 999

4.5

4.6

4.5

$1,000

$25 - $49

United States

#3
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

$100,000

$25 - $49

Ukraine

$50 - $99 per Hour
Additionally, here are a few Answering services support providers offering competitive rates between $50 and $99 per hour if you have more budget to work with:
  Employees Quality Schedule Cost Budget Hourly Location
#1
RATE THIS COMPANY

50 - 249

N/A

N/A

N/A

$10,000

$50 - $99

United Kingdom

#2
RATE THIS COMPANY

10 - 49

N/A

N/A

N/A

N/A

$50 - $99

United States

#3
2.8 2 REVIEWS
5 (1) 4 (0) 3 (0) 2 (0) 1 (1)

250 - 999

2.8

2.8

2.8

$1,000

$50 - $99

United States

Want to Find Answering services Companies by Location?

Clutch has global reach, making it easy for you to find Answering services support companies that are local or within your preferred time zone. Currently, Clutch features 1093 companies in North America, 478 in Asia, 462 in Europe, 110 in South America, 91 in Africa, and 46 in Oceania. Some of the most reviewed businesses are located in cities like New York (36) Bengaluru (30) London (50) Toronto (30) Pasig (11) Lahore (24) .
Country Cities with Most Providers Sample of Providers
United States New York (36), Los Angeles (36), Houston (26), Chicago (15), and San Diego (14) Aidey (5 stars, 12 reviews), PeopleTree Knowledge Services (4.9 stars, 6 reviews), Abacus Cambridge Partners (4.9 stars, 4 reviews), FirmsDesk (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews)
India Bengaluru (30), Hyderabad (23), New Delhi (21), Noida (17), and Kolkata (16) Aidey (5 stars, 12 reviews), Invensis Inc (4.8 stars, 4 reviews), Go4customer (5 stars, 3 reviews), VoPro (5 stars, 1 reviews), Unee Solutions (5 stars, 1 reviews)
United Kingdom London (50), Glasgow (7), Edinburgh (7), (6), and Sheffield (3) Aidey (5 stars, 12 reviews), W&amp;T Solutions (5 stars, 3 reviews), Sourcefit (5 stars, 3 reviews), VirtusaPolaris (5 stars, 2 reviews), Sonnecto (5 stars, 2 reviews)
Canada Toronto (30), Calgary (11), Montréal (8), Ottawa (6), and Winnipeg (5) Veta Virtual (5 stars, 42 reviews), AnswerConnect (4.6 stars, 31 reviews), LEX Reception (4.9 stars, 30 reviews), 24H Virtual (5 stars, 13 reviews), Arise (4.7 stars, 3 reviews)
Philippines Pasig (11), Makati (10), Cebu City (10), Taguig (9), and Davao City (9) TDCX (4.9 stars, 10 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), TRU29 Solutions Inc. (5 stars, 4 reviews), APEX Call Centers (5 stars, 4 reviews), MainSource 365 Tech LLC (4.9 stars, 4 reviews)
Pakistan Lahore (24), Karachi (10), Islamabad (10), Rawalpindi (5), and Sialkot (1) HiredSupport (4.9 stars, 5 reviews), Premier BPO (4 stars, 3 reviews), Call Biz LLC, Virgo Tech Solutions, TekSof

Market Segments & Clients Served

Reviews for Answering services service providers come from a wide range of market segments, including Enterprise (< $1B), MidMarket ($10M to $1B), and Small Business (< $10M) clients. Selecting a service provider experienced in serving a business of your size can greatly enhance their understanding of your unique needs.
Market Segment Top Answering services Providers

Small Business

(Clients with <$10M in Revenue)
Our Contact Center Service providers have served 733 Small Business level clients including AffordableApartments.ca (24H Virtual), Elite Medical Group (Neorld), LifeCell (Global Bilgi), Richie (Neorld), AMERICAN FINANCIAL NETWORK (AFN (Emapta), and many more.

MidMarket

(Clients with $10M to $1B in Revenue)
Our Contact Center Service providers have served 624 MidMarket level clients including AI Operation / Content Control & Verification (Helpware), Back-Office Support (Helpware), CAT (Remote Team Solutions), Chas Roberts (Nexa Receptionists), Comcast (Flatworld Solutions), and many more.

Enterprise

(Clients with >$1B in Revenue)
Our Contact Center Service providers have served 100 Enterprise level clients including cbs interactive (Invensis Inc), chatham (Invensis Inc), groupon (Invensis Inc), insead (Invensis Inc), t-mobile (Invensis Inc), and many more.
With this comprehensive overview of Answering services companies, you can confidently choose the right partner for your project, whether you're a large enterprise, a midmarket player, or a small business. Clutch.co provides the tools and information you need to make informed decisions and find the perfect service provider to meet your specific requirements.

Answering Services FAQs

An answering service can save your business hours of productivity by screening non-urgent calls and funneling overflow traffic to the appropriate channels. Consider procuring business from the directory of answering service providers above, and learn more about answering services below.

The cost of hiring an answering service company depends on the specific services you need, but they usually charge anywhere from 60 cents to $2 per minute. Some services also offer pricing by volume of calls received.

However, how much they charge may also be impacted by the services they provide. For instance, providing customer service support tends to be more expensive than appointment scheduling. Furthermore, some agencies may charge extra if they respond to emails, manage communications, and create reports. Ultimately, the final cost will vary significantly depending on the project's scope and how many services a business needs.

Answering services provide a range of services to streamline communications, especially with potential clients and external third-parties. An answering service operates an extension of a company's customer service that vets calls, takes messages, and gives basic information, usually around the clock. In addition to streamlining communications, an answering service allows your business to be more accessible and easy to reach.

One of the main advantages of working with an answering service is that they can provide a round-the-clock service. As a result, they ensure that their clients don't miss any opportunities. They leverage their expertise to improve customer service. Furthermore, these agencies can help respond the emails, screen calls, and set appointments. In summary, partnering with an answering service can be an excellent way to improve customer relations.

Clutch features 2,030 Call Center Services companies specializing in Answering services. These companies have been thoroughly reviewed and rated by verified clients, providing valuable insights for those seeking specific expertise.

Answering services-focused providers commonly offer services like Customer Service Outsourcing, Back Office Outsourcing, Sales Outsourcing, Business Consulting, IT Managed Services.

Apart from Answering services work, these providers also focus on areas such as B2C Telemarketing & telesales (1,079 companies), Inbound appointment scheduling (1,073 companies), and Virtual receptionist (1,052 companies). Ratings for these companies vary, with some considered the best, having between 4.0 and 4.9 stars, or having 3.9 stars or less.

These companies specialize in Answering services, maintain high ratings and substantial client reviews, and cater to diverse industries:

The minimum spend requirement of the companies above is generally $1,000.00. They specialize in industries like eCommerce, Advertising & marketing, and Automotive, focusing on services like Answering services, Virtual receptionist, Inbound appointment scheduling, B2C Telemarketing & telesales, and Customer Surveys & Market Research Calls.

The following ratings reflect exceptional customer satisfaction and the quality of their work. The top five Call Center Services companies specializing in Answering services are:

  1. Again Again Agency (5-stars and 25 reviews)
  2. Big Outsource (5-stars and 13 reviews)
  3. Aidey (5-stars and 12 reviews)
  4. Easybee Answering Services (5-stars and 10 reviews)
  5. BitWide (5-stars and 9 reviews)

Some companies offering Answering services within the Call Center Services category have lower ratings. It's essential to consider these ratings when making decisions. The lowest-rated but still high-performing providers are:

  1. Union Resolute: (0.5 stars and 1 reviews)
  2. CALLCARE: (0.5 stars and 1 reviews)
  3. 121 BPO: (0.5 stars and 1 reviews)
  4. PCMSI: (2 stars and 1 reviews)
  5. Data Entry Outsourced: (2.5 stars and 1 reviews)

Clutch encourages users to provide reviews for companies to enhance the platform's information. Below are some Answering services Call Center Services companies that are not yet rated:

For those with a lower budget, there are some Call Center Services companies with Answering services expertise available. Companies like Again Again Agency (5 stars), Big Outsource with an average 5 star rating and Aidey with an average 5 star rating have minimum spend levels under $5,000. Additionally, some providers offer competitive rates between $25 and $49 per hour.

The best rated Answering services providers with the lowest hourly rates are:

Insead, T-Mobile, Wyndham Hotels, DPN, McLardy McShane are just some of the clients utilizing the Answering services firms on Clutch.

Answering services companies on Clutch offer their services in 38 languages besides English, including Spanish, French, German, Italian, Arabic, Portuguese, Mandarin, and more.

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