Call Center Services for Healthcare Institution
- Call Center Services
- $50,000 to $199,999
- June 2020 - Apr. 2021
“They gave us ideas and worked directly with the IT department to come up with solutions.”
- Other industries
- San Miguel, El Salvador
- 51-200 Employees
- Phone Interview
- Verified
A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their service.
For a year, Callsite Solutions provided high-quality call services. Thanks to their efforts, the client was able to keep a low call queue so they wouldn’t lose any customers. The team had outstanding connectivity and speed; they used a VPN to work remotely. Also, they excelled at providing support.