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Never Miss A Single Call

We provide best in class virtual receptionist services, to companies who feel that a personal touch is necessary for every phone call their business receives.

  • Min project size
    $5,000+
  • Hourly rate
    < $25 / hr
  • Employees
    2 - 9
  • Year founded
    Founded 2020

No have been added yet...

    Pricing Snapshot

    Min. project size $5,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 5 /5

    What Clients Have Said

    AnswerFone offers competitive pricing, with clients reporting costs ranging from $300 to over $6,500, depending on service usage. Clients appreciate the value for cost, highlighting effective communication and professional service without the overhead of full-time employees.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 8 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    AnswerFone Review Insights

    Overall Review Rating

    4.9
    • Quality 4.8
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Impressive Account Management

      Specific account managers, like Jeremy Chen, received high praise for their exceptional service and dedication, making significant positive impacts on client experiences.

    • Room for Minor Improvements

      Some clients noted minor areas for improvement, such as daily data analysis for better message tweaking, pronunciation of names, and monthly call reports. These were seen as easily addressable.

    • Consistent Sales Conversions

      For businesses focused on sales, AnswerFone maintained consistent conversion rates, freeing up client time to focus on other business areas.

    • Detailed Reporting

      AnswerFone provided detailed reports, including call summaries and statistics, which were appreciated by clients for transparency and tracking purposes.

    • Professionalism and Reliability

      Clients noted AnswerFone’s professionalism and reliability in handling calls and managing customer interactions, contributing to a positive image for their businesses.

    • Qualified and Professional Staff

      Clients consistently praised AnswerFone for having a qualified and professional team. Staff were noted for their knowledge, professionalism, and courtesy, often going beyond their duties to meet client needs.

    AnswerFone Reviews

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    All Filters

    Answering Services for Telemarketing Company

    • Call Center Services
    • Less than $10,000
    • July 2020 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They’ve provided all of the resources they promised."

    CEO, ThecallIndeX
    Anonymous
    • Advertising & marketing
    • Mississauga, Ontario
    • 11-50 Employees
    • Phone Interview 
    • Verified

    AnswerFone provides answering services for a telemarketing company. They use an existing script to answer the calls and take messages for the business. 

    Virtual Receptionist Services for Tax Advisory Firm

    • Call Center Services
    • Less than $10,000
    • June 2020 - Ongoing
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Their service gives me a receptionist without having to pay a full-time employee’s salary.”

    Gautron Management Services Inc.
    Serge Gautron
    • Financial services
    • Winnipeg, Manitoba
    • 11-50 Employees
    • Phone Interview 
    • Verified

    AnswerFone provides virtual receptionist services for a tax return firm. Their work includes sending a detailed email of each call they take, as well as filtering out marketing calls.

    Voice Services for Custom Commercial Furniture Manufacturer

    • Call Center Services
    • Less than $10,000
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "It’s a huge time-saver for me. Now, I can focus on higher-level things instead of answering the phone."

    CEO, C2 Custom Furnishings INC
    Carla Coyle
    • Manufacturing
    • Winnipeg, Manitoba
    • 1-10 Employees
    • Phone Interview 
    • Verified

    AnswerFone provides telephone receptionist services for a custom furniture business.

    Call Center Services for Development Company

    • Call Center Services
    • Less than $10,000
    • Sep. - Nov. 2020
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We felt that they had a better process and qualified staff."

    Consulting Director, TecMend
    Anonymous
    • IT Services
    • Houston, Texas
    • 11-50 Employees
    • Online Review 
    • Verified

    AnswerFone handled call center services for a data integration and development company. The client wanted to test the market for a product and service, checking what percentage will be interested and why.

    Call Center Services for Blockchain Software Company

    • Call Center Services
    • $200,000 to $999,999
    • Aug. - Nov. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Jeremy was superb! He was always very knowledgeable, very professional and courteous."

    Chief of Staff, BlockCerts
    Tiffany Johnston
    • IT Services
    • Vancouver, British Columbia
    • 51-200 Employees
    • Online Review 
    • Verified

    A blockchain software company hired Answerfone to answer toll-free numbers for their two companies. The team was responsible for receiving sales and support calls.

    Call Center Services for Background Check Provider

    • Call Center Services
    • Less than $10,000
    • July 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "All issues are addressed but the owner in a very timely manner."

    President, Fastcheck Crim Record & Fingerprint Specialists
    Neil Murray
    • Other Industry
    • Winnipeg, Manitoba
    • 1-10 Employees
    • Online Review 
    • Verified

    A fingerprint background check provider partnered with AnswerFone to handle all of the appointment booking aspects of the business.

    Customer Service Solutions for Financial Services Company

    • Call Center Services
    • Less than $10,000
    • June - July 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They have covered all the bases. Every client issue can be addressed on the call."

    President, YourStyle Financial Inc.
    Doug Buss
    • Financial services
    • Canada
    • 1-10 Employees
    • Online Review 
    • Verified

    The company availed AnswerFone's customer service solutions. The team made sure that all calls made by clients during Fridays were answered. 

    Call Handling for Coaching Program

    • Call Center Services
    • Less than $10,000
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Fast responses to all inquiries."

    Owner, Calvert Fitness
    Mitch Calvert
    • Wellness & Fitness
    • Winnipeg, Manitoba
    • 1-10 Employees
    • Online Review 
    • Verified

    AnswerFone handled inbound calls for a fitness coaching program. 

    Contact AnswerFone

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