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ReceptionHQ

Connect with your customers … anytime, anywhere

ReceptionHQ provides professional call answering and virtual receptionist services to businesses across the United States – from solo entrepreneurs and small businesses to mid-sized companies and enterprises.

What makes us different:

Flexible pricing that fits your business. Choose per-call plans starting at $25/month or per-minute plans from $49/month. We're one of the few providers offering both pricing models, giving you control over costs as your call volume changes.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Phoenix, AZ
  • Year founded
    Founded 2007

1 Locations

  • Phoenix , AZ

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 0.7 /5

    What Clients Have Said

    ReceptionHQ offers monthly billing with annual costs ranging from $10,000 to over $10 million, providing significant time and cost savings for clients, such as $10,000 monthly for one client. Their services are user-friendly and efficient in handling high call volumes.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 9 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    ReceptionHQ Review Insights

    Overall Review Rating

    4.2
    • Quality 0.9
    • Schedule 1.1
    • Cost 0.7
    • Willing to Refer 4.1

    Top Mentions

    Review Highlights

    • Reliable and Consistent

      Clients describe ReceptionHQ's services as reliable and effective in getting the job done, which aids in maintaining business continuity.

    • Long-Term Client Relationships

      ReceptionHQ has maintained long-term relationships with clients, some of whom have been using their services since 2014.

    • User-Friendly Services

      Clients appreciate the user-friendly nature of ReceptionHQ’s services, which simplify operations and improve communication with customers.

    • Significant Time and Cost Savings

      Several clients report that ReceptionHQ saves them substantial amounts of time and money, with specific figures like 15 hours and $2000 monthly being mentioned.

    • Effective Call Management

      ReceptionHQ is praised for their capability to handle a high volume of calls efficiently, saving clients significant time and money. For example, one client saved 100 hours and $10,000 monthly.

    • Need for More Personalized Features

      One area for improvement noted by clients is the need for more personalized features to better tailor the service to their specific needs.

    ReceptionHQ Reviews

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    Services
    Project cost

    Answering & Office Support for Entertainment Service

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2014 - Ongoing
    3.5
    Quality
    3.5
    Schedule
    4.5
    Cost
    2.5
    Willing to Refer
    2.5

    "They get the job done."

    Nov 2, 2017
    Senior Manager of Customer Service, Entertainment Service
    Anonymous
    • Arts, entertainment & music
    • Lansdale, Pennsylvania
    • 11-50 Employees
    • Survey Response

    Customer Service and Support Management for Hospitality Firm

    • Call Center Services
    • $10,000,000 +
    • Mar. 2014 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They are the best."

    Nov 2, 2017
    HR Manager, Hospitality Service
    Anonymous
    • Hospitality & leisure
    • Chantilly, Virginia
    • 5,001-10,000 Employees
    • Survey Response

    Excellent Tool and Performance

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs."

    Jun 22, 2017
    Director, Administration
    Anonymous
    • Retail
    • Warrenton, Missouri
    • 1,001-5,000 Employees
    • Survey Response

    Cheap and Convenient Answering Service

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.0

    "We use all the features that it offers. It has done exactly as expected no problems whatsoever."

    Jun 21, 2017
    Director, IT
    Anonymous
    • Retail
    • Palmdale, California
    • 51-200 Employees
    • Survey Response

    ReceptionistHQ Provides Excellent Customer Service

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "It's so easy and has made sure zero calls are missed."

    Jun 21, 2017
    Executive, Sales
    Anonymous
    • Information technology
    • Aurora, Illinois
    • 51-200 Employees
    • Survey Response

    Quick Responses to Real Estate Customers

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "I like the way they treat my customers and I haven't received a complaint about them yet."

    Jun 21, 2017
    Owner, Administration
    Anonymous
    • Real estate
    • Hesperia, California
    • 1-10 Employees
    • Survey Response

    Great Performance and Call Quality

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "It allows 24/7 communication with our customers. Performance has been great!"

    Jun 21, 2017
    Owner, Administration
    Anonymous
    • Retail
    • Cleveland, Ohio
    • 11-50 Employees
    • Survey Response

    Quality and Dependable Answering Service

    • Call Center Services
    • $10,000 to $49,999
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Its fast and easy to use."

    Jun 21, 2017
    Senior Manager, Business Development
    Anonymous
    • Manufacturing
    • Knoxville, Tennessee
    • 11-50 Employees
    • Survey Response

    ReceptionistHQ Helps Out in So Many Ways

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "It just helps us out in so many ways."

    Jun 20, 2017
    Manager, Administration
    Anonymous
    • Automotive
    • McDonough, Georgia
    • 51-200 Employees
    • Survey Response

    Showing 1-9 of 9 Reviews

    Our Story

    Mission: Connect businesses with customers – anytime, anywhere, anyhow.

    What makes us different: Our receptionists are employees, not contractors, trained to represent your business with the same care you would. Guided by five core values – Be Human, Be Brave, Be Your Best Self, Be Curious, and Be Part of It – we create meaningful partnerships built on trust.

    Our team: Professional receptionists across four U.S. states (AZ, FL, MO, NC) supported by client services and operations specialists.

    What Sets Us Apart

    US-Based Receptionists During Your Business Hours

    Our employee receptionists (not contractors) are located across AZ, FL, MO and NC, answering your calls during standard business hours. When you need 24/7 coverage, our equally-skilled Australian team provides seamless after-hours support with the same professional standards.

    Dual Pricing Flexibility – Control Your Costs

    Choose per-call plans from $25/month or per-minute plans from $49/month. We're one of the few providers offering both pricing models, giving you complete control as your call volume changes. Our per-minute plans charge for exact seconds used – no rounding up to 30-second or 1-minute increments.

    No Contracts, No Risk – Scale Anytime

    Month-to-month subscriptions with zero cancellation fees give you complete flexibility to scale up or down as your business needs change. Unlike competitors who lock you into annual contracts or charge hefty cancellation fees, we earn your business every month by delivering exceptional service.

    Quick Facts

    9 Verified Clutch Clients

    18 years in business

    Tools and Technology

    Microsoft Teams

    Commonly Asked Questions

    Our receptionists are employees (not contractors) based across four U.S. states: Arizona, Florida, Missouri, and North Carolina. They answer calls during standard business hours (typically 5am-7pm Mountain Time). For clients who need 24/7 coverage, our Australian team provides seamless after-hours support. Australia is an English-speaking country with similar business culture and professional standards, and all receptionists undergo the same rigorous training regardless of location. You can activate or deactivate after-hours coverage anytime through your client portal based on your business needs.

    No. All our plans are month-to-month with zero cancellation fees. You can scale up, scale down, pause service, or cancel anytime without penalties or questions. We also offer a 7-day free trial with instant activation and no credit card required, so you can test our service risk-free before committing to anything. We believe in earning your business every month by delivering exceptional service, not by locking you into contracts.

    We're one of the few providers offering both pricing models – you choose what works best for your business: 1. Per-call plans start at $25/month and are ideal for businesses with predictable, shorter calls. Plans include 20, 50, 100 or 200 calls per month (plus much larger call volumes). 2. Per-minute plans start at $49/month and work well for businesses with longer or variable-length calls. Plans include 25, 50, 100 or 200 minutes per month (plus much larger packages). Our per-minute plans charge for the exact seconds used – we don't round up to 30-second or 1-minute increments like most competitors, which saves clients 20-60% on per-minute costs. All pricing is published transparently on our website with no setup fees or hidden charges.

    Locations (1)

    2600 N Central Ave Phoenix, AZ, United States 85004

    31 - 40

    Contact ReceptionHQ

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