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Call Center Pros is a comprehensive service provider in the rapidly growing near-shore BPO (Business Process Outsourcing) and call center market providing turnkey outsourcing solutions. Our unique roots have positioned us to become the leading BPO and call center operator in the near-shore region. Call Center Pros can improve your company operationally with greater efficiency, better customer service, improved technology, streamlined processes and lower costs. 

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Locations
    Santo Domingo, Dominican Republic
  • Year founded
    Founded 2012

1 Locations

  • Santo Domingo , Dominican Republic
No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.4 /5

    What Clients Have Said

    Call Center Pros offers flexible pricing, typically monthly or task-based. Clients report annual spending between $5,000 to $199,999, with significant cost savings noted, such as $250,000 saved monthly by one client, indicating strong value for cost.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 4 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Call Center Pros Review Insights

    Overall Review Rating

    4.5
    • Quality 4.6
    • Schedule 4.6
    • Cost 4.4
    • Willing to Refer 4.6

    Top Mentions

    Review Highlights

    • Referral and Advertisement-Based Acquisition

      Clients have found Call Center Pros through colleague referrals and advertisements, indicating a strong reputation and visibility.

    • Strong Team Organization

      Clients appreciate the organized team structure, which contributes to effective and timely communication and task completion.

    • Significant Cost Savings

      Clients report substantial cost savings, with figures ranging from $1,500 to $250,000 per month due to outsourcing services provided by Call Center Pros.

    • Client-Specific Customization

      The company offers customized processes at variable costs, catering to specific client needs effectively.

    • Need for Enhanced Communication

      One review mentions the need for more communication, indicating an area for potential improvement.

    • Effective Communication

      Clients generally appreciate the communication services provided, which facilitate internal and external communication efficiently.

    Call Center Pros Reviews

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    All Filters

    Online Customer Support for Healthcare Company

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2013 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    4.0
    Willing to Refer
    4.5

    "Definitely work with them. You wil be satisfied."

    Senior Customer Service Manager, Healthcare & Life Sciences Company
    Anonymous
    • Healthcare
    • New York City, New York
    • 501-1,000 Employees
    • Survey Response 

    Information Technology Customer Verification

    • Call Center Services
    • Less than $10,000
    • May 2015 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.5

    "They can make your company more friendly and fun, saving a lot of time and money in the process."

    IT Manager, Information Technology Company
    Anonymous
    • IT Services
    • Phoenix, Arizona
    • 201-500 Employees
    • Survey Response 

    Online Customer Support for Information Technology Company

    • Call Center Services
    • Less than $10,000
    • Aug. 2016 - Ongoing
    4.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    4.5

    "They are very efficient and fast in their work, which is great."

    Executive, Information Technology Firm
    Anonymous
    • IT Services
    • Los Angeles, California
    • 51-200 Employees
    • Survey Response 

    Financial Services Online Customer Support

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Totally efficient to give an immediate and timely answer."

    Finance Manager, Financial Services Company
    Anonymous
    • Financial services
    • Charleston, South Carolina
    • 5,001-10,000 Employees
    • Survey Response 

    Locations (1)

    201 - 250

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