Telvo Global

BACKGROUND

Please describe your company and position.

I am the Acquisition Manager of Make A Move Properties LLC

Describe what your company does in a single sentence.

Real Estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Telvo Global to accomplish?

• Cold Calling
• Lead Generation Specialist
• Acquisition Manager
• IT Agent
• CRM Management
• Automations

SOLUTION

How did you find Telvo Global?

• Online Search
• Referral

Why did you select Telvo Global over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Other

How many teammates from Telvo Global were assigned to this project?

21

Describe the scope of work in detail. Please include a summary of key deliverables.

Telvo provided AI-powered voice and SMS solutions to support our real estate acquisition and lead management efforts. The scope of work included setting up automated outbound calling campaigns, SMS follow-up sequences, lead qualification workflows, call tracking, and CRM integration.

Key deliverables included custom AI voice agents for seller outreach, automated lead nurturing through text messaging, real-time call handling, appointment-setting functionality, and reporting dashboards to track campaign performance. 

Their team also assisted with implementation, optimization, and ongoing support to improve lead response times and increase the efficiency of our acquisitions process.

The solution helped us streamline communication with property owners, reduce manual follow-up, and generate more qualified seller conversations for our acquisitions team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project helped us increase the volume of seller conversations while reducing the amount of manual outreach required from our acquisitions team. By automating initial calls, SMS follow-ups, and lead qualification, we were able to respond to leads faster and maintain consistent communication at scale.

Key measurable outcomes included a higher contact rate with property owners, increased appointment bookings, improved lead response times, and reduced administrative workload for our team. The platform enabled us to manage more leads without adding staff and helped generate a steady pipeline of qualified seller opportunities. Overall, the solution improved operational efficiency and supported our lead generation and acquisition goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Telvo demonstrated strong project management throughout the engagement. They delivered key milestones on time, maintained clear communication, and were proactive in addressing questions and feedback. Their team was responsive whenever we needed assistance with setup, campaign adjustments, or technical support.

They took the time to understand our business goals and adapted their recommendations to fit our real estate acquisition process. Any issues or requests were handled quickly, and they consistently provided updates on progress and next steps. Overall, the collaboration was smooth, organized, and reliable, which made implementation and ongoing optimization straightforward for our team.

What was your primary form of communication with Telvo Global?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Telvo was their ability to combine advanced AI automation with a practical understanding of our business needs. Rather than offering a one-size-fits-all solution, they tailored their platform to support our real estate acquisition workflow and seller outreach process.

We were particularly impressed by the quality of the AI voice and messaging capabilities, the ease of implementation, and the team's responsiveness. Their solution helped us scale lead engagement while maintaining a personalized experience for property owners. The combination of innovative technology, hands-on support, and a focus on measurable business results made Telvo stand out from other providers we evaluated.

Are there any areas for improvement or something Telvo Global could have done differently?

Overall, we were very satisfied with the engagement and the results delivered by Telvo. If there is one area for improvement, it would be providing even more advanced reporting and analytics options to help track campaign performance and lead quality in greater detail. As our business continues to scale, deeper insights and additional customization options would be valuable.

That said, the team was highly responsive to feedback and consistently worked to improve the solution based on our needs. We had a positive experience overall and would gladly work with them again.