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My Receptionist

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Virtual Receptionists

My Receptionist is a leading provider of on‐demand front office support for small businesses, providing the tools and personnel to ensure your business is always responsive.

My Receptionist streamlines your front office operations by leveraging its experienced staff to respond to client requests and free up your precious time.

Basic info:

No free trial

Starter: 70 mins for $100/mo

Cruising: 150 mins for $175/mo

Express: 235 mins for $250/mo

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Eau Claire, WI
  • Year founded
    Founded 1996

2 Locations

  • Eau Claire , WI
  • Vero Beach , FL

Service Lines
Call Center Services
100%
Select Focus Area
Inbound Services
Answering services
50%
Inbound appointment scheduling
25%
Virtual receptionist
25%
Industries

No Industries have been added yet…

Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 1.3 /5

What Clients Have Said

My Receptionist offers competitive pricing, with packages starting at $250/month. Clients report significant savings, ranging from $400 to over $10,000 monthly. Their services provide value for cost, improving efficiency and customer satisfaction.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 30 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

My Receptionist Review Insights

Overall Review Rating

4.3
  • Quality 1.3
  • Schedule 1.3
  • Cost 1.3
  • Willing to Refer 4.3

Top Mentions

Review Highlights

  • Efficient Call Handling

    My Receptionist is praised for their efficient call handling, helping businesses manage high volumes of inbound calls effectively. Clients appreciate their quick response times and consistent service quality, making them a reliable partner for customer service needs.

  • Reliable Off-Hours Support

    The company provides reliable off-hours support, allowing businesses to assist customers outside regular business hours. This service is particularly valued by clients needing 24/7 customer service coverage.

  • Cost-Effective Outsourcing

    Clients report significant cost savings by outsourcing to My Receptionist compared to handling calls in-house. The service helps save time and reduce staffing costs, making it a cost-effective solution for businesses seeking to optimize operations.

  • Strong Referral and Reputation

    Several clients were referred to My Receptionist through partnerships and word-of-mouth, highlighting the company's strong reputation and the trust they have built within their industry.

  • Room for Package Improvement

    One area for improvement identified by clients is the need for more minutes per package deal, suggesting that increasing the allocated minutes could enhance the value of their service packages.

  • Positive Long-Term Relationships

    Many clients have long-term relationships with My Receptionist, indicating satisfaction with their services and trust in their ability to consistently deliver quality customer service solutions.

My Receptionist Reviews

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Affordable and Professional Answering Service

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"The performance is excellent and saved us time, money, benefits, and organizational problems."

Jun 22, 2017
Manager, Administration
Anonymous
  • Business services
  • Valley, Alabama
  • 11-50 Employees
  • Survey Response

Best Answering Service and Very Reliable

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"We’ve had a positive response to the service and everyone’s happy."

Jun 22, 2017
Director, IT
Anonymous
  • Information technology
  • Greenwood, Indiana
  • 201-500 Employees
  • Survey Response

My Receptionist Has Wonderful Performance

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Since we have started using them our company no longer misses an upcoming job and potential customer."

Jun 22, 2017
Associate, Administration
Anonymous
  • Arts, entertainment & music
  • Redford, Michigan
  • 1-10 Employees
  • Survey Response

Easy to Use Answering Service

  • Call Center Services
  • Less than $10,000
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"My Receptionist has allowed us to provide better replies and communications in a timely manner."

Jun 22, 2017
Owner, Sales
Anonymous
  • Retail
  • Garden Grove, California
  • 1-10 Employees
  • Survey Response

My Receptionist Saves Money and Time

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"Its 24-7 service saves money and time."

Jun 22, 2017
Manager, Marketing
Anonymous
  • Hospitality & leisure
  • Sanford, North Carolina
  • 10,001+ Employees
  • Survey Response

Online Scheduling and Tech Integration for Media Firm

  • Call Center Services
  • Less than $10,000
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"Their performance has been excellent."

Jun 22, 2017
Senior Manager, Other
Anonymous
  • Media
  • Pompano Beach, Florida
  • 11-50 Employees
  • Survey Response

Stellar Performance by My Receptionist

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Performance has been stellar! It has cut our customer service costs by half, and allows for seamless call handling."

Jun 22, 2017
Owner, Customer Service
Anonymous
  • Retail
  • Rapid City, South Dakota
  • 501-1,000 Employees
  • Survey Response

My Receptionist Gets the Job Done

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"It's easy to use, and get's the job done."

Jun 22, 2017
Associate, Administration
Anonymous
  • Other industries
  • Trenton, Michigan
  • 51-200 Employees
  • Survey Response

Reliable Service With Excellent Performance

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"My Receptionist understands and has proven to not only be reliable, but, very effective."

Jun 21, 2017
Manager, Other
Anonymous
  • Telecommunications
  • Cleveland, Ohio
  • 1,001-5,000 Employees
  • Survey Response

24/7 Service for Hospitality Company

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
2.5

"They get right back to us."

Jun 21, 2017
Manager, Business Development
Anonymous
  • Hospitality & leisure
  • Norwalk, Connecticut
  • 51-200 Employees
  • Survey Response

Showing 11-20 of 33 Reviews

Locations (2)

800 Wisconsin St. Suite 410 Eau Claire, WI, United States 54703

31 - 40

Contact My Receptionist

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