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My Receptionist

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Virtual Receptionists

My Receptionist is a leading provider of on‐demand front office support for small businesses, providing the tools and personnel to ensure your business is always responsive.

My Receptionist streamlines your front office operations by leveraging its experienced staff to respond to client requests and free up your precious time.

Basic info:

No free trial

Starter: 70 mins for $100/mo

Cruising: 150 mins for $175/mo

Express: 235 mins for $250/mo

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Eau Claire, WI
  • Year founded
    Founded 1996

2 Locations

  • Eau Claire , WI
  • Vero Beach , FL

Service Lines
Call Center Services
100%
Select Focus Area
Inbound Services
Answering services
50%
Inbound appointment scheduling
25%
Virtual receptionist
25%
Industries

No Industries have been added yet…

Clients

No Clients have been added yet…

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 1.3 /5

What Clients Have Said

My Receptionist offers competitive pricing, with packages starting at $250/month. Clients report significant savings, ranging from $400 to over $10,000 monthly. Their services provide value for cost, improving efficiency and customer satisfaction.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 30 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

My Receptionist Review Insights

Overall Review Rating

4.3
  • Quality 1.3
  • Schedule 1.3
  • Cost 1.3
  • Willing to Refer 4.3

Top Mentions

Review Highlights

  • Cost-Effective Outsourcing

    Clients report significant cost savings by outsourcing to My Receptionist compared to handling calls in-house. The service helps save time and reduce staffing costs, making it a cost-effective solution for businesses seeking to optimize operations.

  • Room for Package Improvement

    One area for improvement identified by clients is the need for more minutes per package deal, suggesting that increasing the allocated minutes could enhance the value of their service packages.

  • Limited Need for Improvement

    Overall, clients express high satisfaction with My Receptionist's services, with few suggestions for improvement. This indicates a well-regarded service provider that meets the expectations of its clients.

  • Reliable Off-Hours Support

    The company provides reliable off-hours support, allowing businesses to assist customers outside regular business hours. This service is particularly valued by clients needing 24/7 customer service coverage.

  • Flexible Service Packages

    My Receptionist offers flexible service packages, including monthly billing and various pricing tiers, allowing clients to choose options that best suit their needs. This flexibility is appreciated by businesses with varying call volumes.

  • Positive Long-Term Relationships

    Many clients have long-term relationships with My Receptionist, indicating satisfaction with their services and trust in their ability to consistently deliver quality customer service solutions.

My Receptionist Reviews

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Saves Money for Financial Services Firm

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"We have saved money in the long run."

Jun 21, 2017
Director, IT
Anonymous
  • Financial services
  • Las Vegas, Nevada
  • 1,001-5,000 Employees
  • Survey Response

Live Answering Services Perform Well

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.0

"Performance is getting better."

Jun 21, 2017
Owner, Sales
Anonymous
  • Business services
  • Canton, Michigan
  • 1-10 Employees
  • Survey Response

Call Transferring and Screening

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"It has freed up a lot of time that we can use for other parts of our business."

Jun 21, 2017
Senior Manager, Other
Anonymous
  • Arts, entertainment & music
  • Allen, Texas
  • 11-50 Employees
  • Survey Response

Showing 31-33 of 33 Reviews

Locations (2)

800 Wisconsin St. Suite 410 Eau Claire, WI, United States 54703

31 - 40

Contact My Receptionist

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