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Magellan Solutions Outsourcing Inc. is an ISO-27001 certified call center and BPO company, providing a wide range of high-quality inbound and outbound call center services, back-office and data processing services to large firms and small and medium businesses from around the world. Incorporated in 2005.

 

  • $10,000+
  • < $25 / hr
  • 250 - 999
  • Founded 2005
Average Review Rating
4.5
Total Reviews
12
Most Common Project Size
$50,000 to $199,999
Average Referral Rating
4.5 /5

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    Locations (2)

    Highly Rated Similar Providers

    Overall Review Rating

    4.5
    • Quality

      4.5 /5
    • Schedule

      4.4 /5
    • Cost

      4.3 /5
    • Willing to Refer

      4.5 /5
    See all 12 Reviews
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    Online Customer Support for Health Care Company

    • $50,000 to $199,999
    • May 2014 - Ongoing
    3.5
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    4.0

    "They stay true to the core values of our company."

    Dec 25, 2017

    Phone & Customer Support Services for Retail Company

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are very professional and offer great customer service."

    Nov 2, 2017

    Call Center Management for Life Sciences Company

    • Call Center Services
    • $10,000 to $49,999
    • Apr. 2017 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.0
    Cost
    3.5
    Willing to Refer
    4.5

    "They have been outstanding in all areas."

    Nov 2, 2017

    Various Business Processing Services for Manufacturing Firm

    • $50,000 to $199,999
    • Jan. 2013 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They help our company achieve our goals."

    Nov 2, 2017

    Lead Generation for Manufacturing Firm

    • Call Center Services
    • Confidential
    • Jan. 2012 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    4.5

    "They manage themselves well."

    Aug 23, 2017

    Customer Phone Support for Small Media Firm

    • Call Center Services
    • Confidential
    • Jan. 2017 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    3.5
    Willing to Refer
    4.5

    "I know that they are very efficient."

    Aug 12, 2017

    Transportation Company Claims Processing

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "This has saved our company thousands of dollars."

    Aug 12, 2017

    Telemarketing for IT Firm

    • Call Center Services
    • $200,000 to $999,999
    • Jan. 2015 - Ongoing
    4.0
    Quality
    4.5
    Schedule
    4.0
    Cost
    3.5
    Willing to Refer
    4.5

    "The best part of working with Magellan Solutions is the increase in our close rate on leads as well as simplifying the lead and sales process."

    Aug 12, 2017

    Telemarketing for Healthcare Industry Firm

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2013 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    4.5

    "They are knowledgeable, top of the line, and courteous."

    Aug 12, 2017

    Claims Processing for Healthcare Industry

    • Call Center Services
    • Less than $10,000
    • Jan. 2006 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.0

    "It's always great customer care."

    Aug 12, 2017

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