Optimizing Business Opportunities

Konnektors is a Software and B2B marketing company that provides Business development support across a range of business sectors primarily in North America, Singapore, Australia, New Zealand, Malaysia, and Internationally.

 
$1,000+
 
< $25 / hr
 
10 - 49
 Founded
2018
Show all +
Davao City,, Philippines
headquarters
  • 3rd F. Door 3D, Anda Corporate Center, F. Iñigo Street,
    Davao City,, DSU 8000
    Philippines

Portfolio

Key clients: 

SGcodeworks, Ebooth, Fastway Logistics, People Plus Software, SIA Group, Complianceonline, Winbold, Par3 Software, The Chevrons, Evolve Technology, Psymax Solution, Dataknox, Priority Funding, ASCM Sales, Catalyst, Digiconnect, Naviworld, Vegamoontech.

Data Profiling Image

Data Profiling

The clients want to have a list of prospects and wanted the list to be updated.

Reviews

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Call Center Provider for Logistics Services Company

"They provide more resources than just sitting behind technology; their personal outreach made the difference."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. - May 2020
Project summary: 

Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone scripts.

The Reviewer
 
51-200 Employees
 
Atlanta, Georgia
Paul Pieroni
Logistics Sales Manager, Fastway Logistics
 
Verified
The Review
Feedback summary: 

The campaign resulted in appointments with about 25 clients despite being implemented in a less-than-ideal environment due to COIVD-19. Konnektors maintained a positive, eager-to-help collaboration style marked by weekly progress reports in a dashboard.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I lead our sales and marketing efforts for a 3PL/Transportation and logistics company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konnektors?

To find clients looking for logistic solutions that had some specific needs and criteria

What were your goals for this project?

to increase brand and website exposure, to gain 20 new clients

SOLUTION

How did you select this vendor?

we looked closely at 3 vendors. konnektors was clearly the best value for our money. they were the only company willing to make phone calls with a dedicated rep and set appointments. very helpful

Describe the project in detail.

we defined the specific industries and market we wanted to focus on, along with titles of appropriate contacts within an organization. we created both email and phone scripts, questions that would facilitate the process when speaking with a client, etc. so along with an email campaign, the phone campaign being more effective in gaining appointments, and the results came through

What was the team composition?

there was a lead/supervisor and a dedicated caller, which assisted in keeping the communication flow efficient and effective.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we reached alot of clients, scheduled calls with approximately 25 clients, several are still considering proposals, etc. in addition, the majority of their work transpired through the pandemic when most clients were working from home and difficult to reach. this created significant challenges to the effectiveness of the campaign, otherwise, im confident we would have yielded a greater result.

How effective was the workflow between your team and theirs?

very easy communication flow. Sarah was always positive, eager to accept my consultation on changes. in addition, they provide a weekly dashboard of all the activity rolled up to view and analyze.

What did you find most impressive about this company?

They provide a valuable service in a very competitive market. They provide more resources than just sitting behind technology; their personal outreach made the difference

Are there any areas for improvement?

many phone appointments were not as prepared to receive my call as i would have liked. that was a learning and something i would want to find out a way to improve on the next round

4.5
Overall Score i only wish we ran this campaign in a normal business environment.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    very accommodating
  • 5.0 Cost
    Value / within estimates
    high value for the time they gave the work
  • 4.5 Quality
    Service & deliverables
    high quality and very attentive to my needs
  • 5.0 NPS
    Willing to refer
    for sure

Calling Services for Mobile Event App

"We had no issues with working with Konnektors."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - Aug. 2019
Project summary: 

Konnektors provided cold calling services and automated responses between the client's CRM and a list of respondents. The goal was to get leads for the client. 

The Reviewer
 
1-10 Employees
 
Clinton, Massachusetts
Jeffrey Swann
Primary Partner, Ebooth Services LLC
 
Verified
The Review
Feedback summary: 

Konnektors' project was an operational success. Their team worked well with the client. Their personable nature and honesty were very impressive. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am primary Partner at eBooth is a mobile event app that is an all-encompassing event management solution which utilizes technology to organize, manage, and engage your event attendees, exhibitors, and sponsors.

eBooth offers a mobile platform for event professionals and event enterprises to add branding and engagement features to their next event. These unique features include Toast Integration, Digital Pamphlet, Prompt Scheduling, and Advanced Gamification which all provide engaging event experiences for the attendees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Konnektors?

To do a coordinated ( with our marketing company ) cold call service

What were your goals for this project?

To provide leads to a weekly online demonstration of ebooth

SOLUTION

How did you select this vendor?

Konnektor allowed for us to do a significant test run of the process The process included multiple rounds of call and automated responses between Knonnektor and SharpSpring CRM

Describe the scope of their work in detail.

The process involved an initial call from a konnektor derived list. The result of the calls were flagged and rated responses where digitally transmitted to Shaprspring Sharpspring then sent out follow up emails based upon the scoring . The tracked opens then generated a list back to Konnektor This repeated for 3 rounds which included invites and encouragement to the end prospect for attending the weekly presentation

What was the team composition?

Konnektor had a dedicated caller and a dedicated liaison to ebooth Shaprspring had a dedicated manager the presentation group had two members

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The process was a operational success.

How effective was the workflow between your team and theirs?

We had no issues with working with Konnektor and mid process changes ( reacting to the process results ) were handled by Konnektor with out issue or complaint

What did you find most impressive about this company?

Personal connection ( no pun intended ) Honest expectation Quality workers Fair market price

Are there any areas for improvement?

I have recommend Konnektor before and will recommend them again We continue to use them

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Good
  • 5.0 Cost
    Value / within estimates
    Fair and competitive pricing
  • 5.0 Quality
    Service & deliverables
    They did what we asked and what they promised
  • 5.0 NPS
    Willing to refer
    I have and I do