Can you share any outcomes from the project that demonstrate progress or success?
we reached alot of clients, scheduled calls with approximately 25 clients, several are still considering proposals, etc. in addition, the majority of their work transpired through the pandemic when most clients were working from home and difficult to reach. this created significant challenges to the effectiveness of the campaign, otherwise, im confident we would have yielded a greater result.
How effective was the workflow between your team and theirs?
very easy communication flow. Sarah was always positive, eager to accept my consultation on changes. in addition, they provide a weekly dashboard of all the activity rolled up to view and analyze.
What did you find most impressive about this company?
They provide a valuable service in a very competitive market. They provide more resources than just sitting behind technology; their personal outreach made the difference
Are there any areas for improvement?
many phone appointments were not as prepared to receive my call as i would have liked. that was a learning and something i would want to find out a way to improve on the next round