Contact Apex America
Get a real-time quoteBPO, Contact Center and CX
We transform your Customer Experience Indicators
At Apex, we are committed to creating exceptional experiences in every interaction with our customers.
Our robust work methodology, market-leading technology and team of experts enable us to design and manage efficient and effective interactions. We adapt to an ever-changing market to meet your needs.
We are your partner in BPO Contact Center & CX to help you achieve your company’s success.
We are a leading BPO and Customer Experience company in Latin America, founded in 2003 by Argentinian entrepreneurs.
Our 20 years of experience and more than 11,000 professionals in seven countries, have helped us forge solid relationships with more than 50 global companies, becoming their strategic partners. We have created a technological pole of excellence to unleash the human and professional potential of our teams, putting people at the center of everything we do.
Currently, we offer innovative solutions in customer experience management, designing, implementing and managing end-to-end solutions to provide the best experiences in different customer service channels.
We focus on understanding customer needs and ensuring that every interaction counts, increasing brand loyalty and revenue for the companies that rely on us.
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Min project size
$10,000+
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Hourly rate
Undisclosed
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Employees
10,000+
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Locations
Córdoba, Argentina
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Year founded
Founded 2003
13 Locations
- Córdoba , Argentina
- ARW , Argentina
- Córdoba , Argentina
- Córdoba , Argentina
- Córdoba , Argentina
- Resistencia , Argentina
- Resistencia , Argentina
- Rosario , Argentina
- Asunción , Paraguay
- Asunción , Paraguay
- Sao Paulo , Brazil
- Bogotá , Colombia
- Providencia , Chile
Service Lines
Select Focus Area
- Back Office Outsourcing
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- Inbound Services
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- Content Moderation Channels
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- Content Moderation Media
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- Text Moderation
- 70%
- Audio Moderation
- 30%
- Customer Service Outsourcing
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- Outbound Services
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Industries
- Consumer products & services
- 20%
- Financial services
- 20%
- Telecommunications
- 20%
- eCommerce
- 20%
- Retail
- 10%
- Business services
- 5%
- Medical
- 5%
Clients
- Enterprise (>$1B)
- 80%
- Midmarket ($10M - $1B)
- 15%
- Small Business (<$10M)
- 5%
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Our Story
We are Apex America — a 2003-founded Latin American BPO and CX team of 11,000+ professionals across seven countries. Rooted in closeness, respect and commitment, our leaders blend operational experience and tech innovation to design end‑to‑end digital CX. Over 20 years we’ve partnered with 50+ global clients, driving loyalty, NPS gains and community impact through DEI and local programs.
Locations (13)
Contact Apex America
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