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Get a custom proposalAI-Native BPO, CX & Intelligent Operations
Tribe Consulting is one of the largest BPO/BPM providers in Pakistan and an AI-native intelligent operations company, founded in 2014. From a five-seat operation, Tribe has grown to 2,000+ professionals across six delivery centers in four countries: Laconia, New Hampshire (US HQ); Karachi, Lahore and Islamabad; Ras Al Khaimah; and San José, Costa Rica. We run 24/7/365 operations handling 30,000+ calls a day for organizations across the US, Canada, Europe and the Middle East.
Every Tribe operation runs on TIOS, the Tribe Intelligent Operating System: autonomous AI agents execute structured, high-volume work, enterprise platforms orchestrate workflows and real-time insight, and people handle judgment, exceptions and relationships, all under SLAs. Clients choose human teams, AI agents or a hybrid.
Services: inbound and outbound contact centers, customer service outsourcing, live chat and multichannel support, back-office outsourcing, revenue cycle management, recruitment process outsourcing, virtual assistants, QA, analytics, AI agents, and custom software through CodingKey, our development arm.
Industries: healthcare, real estate, restaurants and QSR, retail and e-commerce, financial services, logistics and technology.
Recognition: Gold Award, Best in BPO, P@SHA ICT Awards 2026; Best in BPO, HBL P@SHA ICT Awards 2024; Runner-Up, Sales Whisperer AI, 2025. Three straight years of P@SHA recognition.
With 92% employee retention, multisite business continuity and PCI DSS compliant operations, Tribe helps enterprises improve customer experience, cut operating costs and scale with control.
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Min project size
$10,000+
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Hourly rate
< $25 / hr
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Employees
1,000 - 9,999
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Locations
Karachi, Pakistan
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Year founded
Founded 2014
5 Locations
- Karachi , Pakistan
- Islamabad , Pakistan
- Lahore , Pakistan
- Laconia , NH
- Ras Al Khaimah , United Arab Emirates
Service Lines
Select Focus Area
- Inbound Services
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Industries
- Medical
- 16%
- Financial services
- 14%
- Food & Beverage
- 14%
- Information technology
- 14%
- Real estate
- 14%
- Retail
- 14%
- Supply Chain, Logistics, and Transport
- 14%
Clients
No Clients have been added yet…
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