Power Up Your Customer Experience!

As one of Canada’s longest running privately-held contact center service provider, Advantage Communications Inc. (ACI) has built a reputation of integrity, honesty, efficiency and partnership. The company is known for creating true partnerships with clients, providing excellence in cost innovation and customer service directed by the expert leadership team and seasoned staff.

 

$1,000+
< $25 / hr
1,000 - 9,999
Founded 1996
Charlottetown, Canada
headquarters
other locations
  • 25 Dominica Drive
    Kingston jmakn01
    Jamaica
  • 17 Lawrence Street
    Amherst, NS B4H 3G4
    Canada
  • 27 Harbour Steet
    Kingston jmakn01
    Jamaica

Focus

Service lines
50%
25%
25%
Voice Services
IT Managed Services
Non-Voice BPO/Back Office Services
Industry focus
20%
20%
20%
20%
20%
Business services
Financial services
Information technology
IT Managed Services Focus
15%
15%
15%
15%
15%
15%
10%
Non-Voice BPO Focus
75%
25%
Voice/Call Center Services
25%
25%
25%
25%

Portfolio

Key clients: 

Eastlink, Hyundai Canada, PNI Digital Media, FLOW, C&W Communications, Sagicor

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