BOSS HealthCare

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

Because it is the company with better services and it adjusts to our needs, very efficiently and effectively.

What types of work can your internal staff avoid by utilizing a back office service?

Quality analysis and control is part of operations.

What challenge were you trying to address with the service provider?

We want quality, efficiency, effectiveness, responsibility, and large coverage.

SOLUTION

What was the scope of the service provider's involvement?

BOSS Healthcare solutions enables our IT team to spend less time managing infrastructure and more time creating innovative solutions.

Could you describe the service provider's pricing structure and how they billed you?

It is excellent.

How did you come to work with this service provider?

We found them online.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

They have large coverage.

How much time and money does this service provider save you each month?

We spend a lot.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

It is the best service.

What are the service provider's strengths?

Service catalogs are customized to handle application support for devices for specific applications.

What areas can the service provider improve?

Nothing.

How long has your company been working with this service provider?

It's been five years.

How much money do you spend annually with this service provider?

We have spent $10,000,000+.