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Unique customized cost saving program.

5.0
1 review

BOSS based in Chennai, India, pioneered and specializes in BPO services, apart from providing other services like IT infrastructure support, Software design and Development, Software product development and Network consulting. With our unmatched cost reduction techniques, a consistent resource of talent and skills, and the advantage of being situated in India, BOSS has emerged as a boon to several companies worldwide.

BOSS works with physicians and their staff to help reduce practice cost and accelerate practice growth. We work with you to take care of the practice processes, improving turnaround time and simplifying your insurance process. We work on all specialties for medical clinics with physicians in most states. We use several different medical billing techniques, to meet your needs, for billing and transcription each day. We do the complete insurance follow up. We also have coders on staff to help with any coding needs you may have.

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$1,000+
 
< $25 / hr
 
50 - 249
 
Undisclosed
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Chennai, India
headquarters
  • Chennai tiruvallur main road, Thirumullaivoyal,
    Chennai, TN 600062
    India
    516.243.1343

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Non-Voice BPO/Back Office Services
  • Voice Services
  • Transcription
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Industry focus
  • Health Care & Medical
Voice/Call Center Services
BPO Focus

Reviews

5.0
1 review
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Medical Billing for IT Industry Firm

"It is the best service."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000,000+
 
2012 - Ongoing
The Reviewer
 
1001-10,000 Employees
 
North Bergen, New Jersey
Manager, IT Industry Firm
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

Because it is the company with better services and it adjusts to our needs, very efficiently and effectively.

What types of work can your internal staff avoid by utilizing a back office service?

Quality analysis and control is part of operations.

What challenge were you trying to address with the service provider?

We want quality, efficiency, effectiveness, responsibility, and large coverage.

SOLUTION

What was the scope of the service provider's involvement?

BOSS Healthcare solutions enables our IT team to spend less time managing infrastructure and more time creating innovative solutions.

Could you describe the service provider's pricing structure and how they billed you?

It is excellent.

How did you come to work with this service provider?

We found them online.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

They have large coverage.

How much time and money does this service provider save you each month?

We spend a lot.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

It is the best service.

What are the service provider's strengths?

Service catalogs are customized to handle application support for devices for specific applications.

What areas can the service provider improve?

Nothing.

How long has your company been working with this service provider?

It's been five years.

How much money do you spend annually with this service provider?

We have spent $10,000,000+.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
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