People. Knowledge. Innovation.
SourceHOV is a global Transaction Processing Services and Enterprise Information Management leader. We provide services and solutions for high-volume, mission-critical organizations seeking to drive efficiency with their business processes. By leveraging specialized knowledge platforms that are powered by decades of expertise and customer-specific experience, we deliver innovative end-to-end solutions, incorporating data aggregation, workflow, analytics, payment processing, exception management and outcome resolutions.
We provide an extensive portfolio of solutions to a wide variety of industries including healthcare, financial services, legal, government and many other commercial entities – including more than half of the Fortune 100. SourceHOV’s global workforce is made up of more than 16,000 employees and operates in more than 120 delivery centers in 14 countries.
headquarters
other locations
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DetroitUnited States
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Los AngelesUnited States
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San FranciscoUnited States
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ChennaiIndia
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Philippines
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Atlanta, GAUnited States
Focus
Recommended Providers
Portfolio
Albany Medical Center, Healthnet PDM and Capitation, Concentra, Catholic Diocese of Austin
Reviews
the project
Business Processes Operation Support for Business Services Firm
"I would work with them anytime."
the reviewer
the review
Why does your firm need back office services? Did you previously handle these needs in-house?
We can't handle day to day operations.
What type of work does your internal staff avoid by using a back office service?
SourceHOV save us about 35%, I suppose.
What challenge were you trying to address with the service provider?
Our goals were to reduce the amount of time and work.
What was the scope of the service provider's involvement?
They do pretty much everything.
Could you describe the service provider's pricing structure and how they billed you?
They are fairly priced and have flexible payment options.
How did you come to work with this service provider?
We heard of them through prior contacts.
How would you assess the service provider's ability to turn around quality work, to provide customer service, and to communicate?
They are very good at what they do.
How much time, in hours, does this service provider save you each month?
50 to 55 hours.
How much money does this service provider save you each month?
$2,500.
What takeaways and measures of success can you share about working with this service provider?
I would work with them anytime.
What are the service provider's strengths?
Communication is their strong suit.
How can the service provider improve?
I'm not really sure where they can improve.
How long has your company been working with this service provider?
Sept. 2015 - Ongoing.
How much money do you spend annually with this service provider?
$10,000,000+.