Knowledge and Legal Services.

Intrust Global eServices Private Limited is a customer driven organization founded with the objective of rendering high quality and timely Knowledge and Legal services to clients.  

Intrust Global is part of the group of companies which include Kanoria Chemicals & Industries Limited (KCI), KPL International Limited (KPL), Kanoria Ethiopia Textiles Plc, Ludlow Jute & Specialities Limited (LJS), APAG Group & Suprawin Technologies Limited.

 
$1,000+
 
< $25 / hr
 
50 - 249
 Founded
2005
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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New Delhi, India
headquarters
  • Head Office: 212-220, Indraprakash Building, 21 Barakhamba Road,
    New Delhi 110001
    India
other locations
  • Delivery Centre: Level – 6 (9th Floor), 'Golden Heights', No 1/2, 59th C Cross, 4th M Block, Rajajinagar,
    Bangalore 560010
    India

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Non-Voice BPO/Back Office Services
  • Voice Services
Industry focus
  • Business services
  • Retail
  • Legal
Voice/Call Center Services

Reviews

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Financial, IT, and Client Services for Education Organization

"They are experts who are highly skilled in their fields."

Quality: 
4.5
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2016 - Ongoing
The Reviewer
 
51-200 Employees
 
Morgantown, West Virginia
Finance President, Education Organization
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you previously handle these needs in-house?

Yes, we used to handle it in-house, but now the job is left to the experts in back office services.

What type of work does your internal staff avoid by using a back office service?

Intrust Global Services handles accounts, payroll, credit, record taking, information technology, and client transactions.

What challenge were you trying to address with the service provider?

They are experts who are highly skilled in their fields. It saves us time and the burden. They don't make errors and handle the core elements without worrying about non-core functions.

SOLUTION

Could you describe the service provider's pricing structure and how they billed you?

It's a long term deal and they are paid annually.

How did you come to work with this service provider?

My colleague from grad school who owns a small business recommended them to me.

How would you assess the service provider's ability to turn around quality work, to provide customer service, and to communicate?

They are highly skilled and knowledgeable. They work with our team and save my employees time.

How much time, in hours, does this service provider save you each month?

100.

How much money does this service provider save you each month?

$100,000.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

N/A

What are the service provider's strengths?

They are knowledgeable, smart, innovative, and understanding hard workers.

How can the service provider improve?

They could improve their prices. They are expensive.

How long has your company been working with this service provider?

2016 - Ongoing.

How much money do you spend annually with this service provider?

$200,000 to $999,999.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Legal Document Processing for Nonprofit

"We really love this service."

Quality: 
3.5
Schedule: 
3.0
Cost: 
2.5
Willing to refer: 
3.0
The Project
 
Less than $10,000
 
2012 - Ongoing
The Reviewer
 
201-500 Employees
 
Tifton, Georgia
Finance Manager, Nonprofit
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

We used to do the work in-house. It helps us function more easily.

What types of work can your internal staff avoid by utilizing a back office service?

By using it, it helps to cut costs and time while allowing us to function better.

What challenge were you trying to address with the service provider?

We can do things more easily and faster with their help.

SOLUTION

What was the scope of the service provider's involvement?

They can increase revenue.

Could you describe the service provider's pricing structure and how they billed you?

They work with us online and by email.

How did you come to work with this service provider?

A client recommended them.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

It helps us to run smoother and faster to get more work done.

How much time and money does this service provider save you each month?

It probably saves a days worth of work every month and a week's salary.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

We really love this service.

What are the service provider's strengths?

It is a great service.

What areas can the service provider improve?

Email responses from their support team could be faster.

How long has your company been working with this service provider?

It's been five years.

How much money do you spend annually with this service provider?

We spend $5,000 to $9,999.

3.0
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 2.5 Cost
    Value / within estimates
  • 3.5 Quality
    Service & deliverables
  • 3.0 NPS
    Willing to refer
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