• Get Matched

America’s favorite call answering service

As the world’s customer conversation experts, Moneypenny’s unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills requirements for thousands of US, UK and European clients who value their reputation and recognize that the key to sustainable growth is working with a partner who allows them to scale in an agile way. 

  • Undisclosed
  • < $25 / hr
  • 50 - 249
  • Duluth, GA
  • Founded 2000

2 Languages that we service

  • English
  • Spanish

1 Locations

  • Duluth , GA

Focus

No data have been added yet...

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate < $25 /hr
Rating for cost 0.5 /5

What Clients Have Said

VoiceNation's pricing ranges from $40 to $150 per month, offering good value for small to medium-sized businesses. Clients appreciate their adaptability and customer service, with one client investing around $40,000 for extensive customization over three years, while others report monthly costs under $100.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 38 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
Need pricing guidance? Learn more about SEO pricing

Select a service to see pricing information

Moneypenny USA (formerly VoiceNation) Review Insights

Overall Review Rating

4.4
  • Quality 0.7
  • Schedule 0.5
  • Cost 0.5
  • Willing to Refer 4.5

Top Mentions

Review Highlights

  • Competitive Pricing

    Clients find Moneypenny USA's pricing to be competitive, offering value for money with their comprehensive call answering services. This affordability is particularly beneficial for small businesses and startups.

  • Enhanced Professional Image

    Businesses report that using Moneypenny USA's services has improved their professional image, with clients appreciating the presence of a live person answering calls instead of an automated system. This has led to increased client satisfaction and business growth.

  • High Client Satisfaction

    Clients express high satisfaction with Moneypenny USA's services, noting improved client relations and business efficiency. The company's ability to meet diverse client needs has fostered long-term partnerships.

  • Flexibility in Script Management

    The ability to easily update and customize scripts is highlighted as a valuable feature, allowing businesses to provide accurate and relevant information to callers based on current needs and offerings.

  • Outstanding Communication and Support

    Clients consistently highlight Moneypenny USA's excellent communication and customer support. The team is noted for their quick responses and proactive approach to resolving issues, ensuring a smooth partnership and ongoing collaboration.

  • Room for Service Expansion

    While clients are generally satisfied, some express anticipation for new features, such as an app providing more functionality. This indicates an opportunity for Moneypenny USA to expand and enhance their service offerings.

Moneypenny USA (formerly VoiceNation) Reviews

Submit A Review
All Filters

Voice Services Solution for Renovation Business

  • Call Center Services
  • Less than $10,000
  • May 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their customer service has been excellent."

Company Owner, Reno Done Rite
Lola Miller
  • Other Industry
  • Galveston, Texas
  • 1-10 Employees
  • Online Review 
  • Verified

Moneypenny USA (formerly VoiceNation)
 provides supplemental voice services to augment lead generation. Following guidelines, the team answers calls and collects client information in missed call messages to prioritize follow-ups.

Answering & Directing Calls for Real Estate Brokerage Firm

  • Call Center Services
  • Less than $10,000
  • Nov. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

“They provide exactly what we need and continually drive the project forward.”

Vice President & Administrator, Real Estate Brokerage Firm
Emily C.
  • Real estate
  • Tampa, Florida
  • 1-10 Employees
  • Phone Interview 
  • Verified

Moneypenny USA (formerly VoiceNation) provides ongoing call answering and directing services. They follow an existing script, gather information, and forward calls to the right individual or voicemail box.

24/7 Answering Services for Life Coaching Company

  • Call Center Services
  • Less than $10,000
  • Feb. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

“Because of their service, our client base has grown quite a bit.”

CEO, 2 Times Focus
Jerry Grayson
  • Other Industry
  • Michigan, United States
  • 1-10 Employees
  • Phone Interview 
  • Verified

Moneypenny USA (formerly VoiceNation) provides 24/7 answering services so that end clients always have someone to talk to. They gather contact information and the reason for calling then immediately forward the information.

Answering Services for Marketing Company

  • Call Center Services
  • Confidential
  • Mar. 2025 - Ongoing
4.0
Quality
4.0
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"That level of attentiveness, organization, and professionalism is what sets Moneypenny USA (formerly VoiceNation) apart."

CEO, Luminate Marketing
Lynne Moyer
  • Advertising & marketing
  • Atlanta, Georgia
  • 1-10 Employees
  • Phone Interview 
  • Verified

Moneypenny USA (formerly VoiceNation) receives phone calls through the main number on the firm's website. Customers are now getting a live person instead of a voice recording. They took notes and sent detailed emails back. If the contacts are coming from Voice Nation, it means they’re legitimate leads and not spam.

Answering Services for Property Rental Company

  • IT Managed Services
  • Less than $10,000
  • March 2025
4.0
Quality
5.0
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Moneypenny USA's (formerly VoiceNation) team was extremely attentive and very helpful. They gave us great advice from the beginning."

Owner, KD Rentals
Katrina Wilhelm
  • Real estate
  • Columbus, Indiana
  • 1-10 Employees
  • Phone Interview 
  • Verified

The property rental company hired Moneypenny USA's (formerly VoiceNation) answering services to attend their clients whenever the owner or property manager were unavailable.

Reliable Autoreceptionist Answering Service

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"This answering service provider is well known and reliable."

Associate, Sales
Anonymous
  • Consumer Products
  • Etowah, Tennessee
  • 10,001+ Employees
  • Survey Response 

Voice Nation Increases Employee Productivity

  • Call Center Services
  • $10,000 to $49,999
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"It is easy to use, easy to track and provides great insight and reporting."

Vice President, Marketing
Anonymous
  • Business services
  • Concord, North Carolina
  • 11-50 Employees
  • Survey Response 

Poorly Managed Medical Risk of Patients

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
2.5

"We are able to ensure every call is answered."

Associate, Other
Anonymous
  • Healthcare
  • Minneapolis, Minnesota
  • 1,001-5,000 Employees
  • Survey Response 

User Friendly, Professional, and Reasonably Priced.

  • Call Center Services
  • $10,000 to $49,999
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Voice Nation has allowed our company to focus on the client and not the calls which sometimes are distracting."

Associate
Anonymous
  • Education
  • Melbourne, Florida
  • 1,001-5,000 Employees
  • Survey Response 

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More
Verified Client Reviews
38
Overall Review Rating
4.4
Source
Clutch
Last Updated
April 8, 2022
Business Entity
Business Entity Name VoiceNation, LLC
Source Georgia Secretary of State
Jurisdiction of Formation Georgia
Date of Formation January 15, 2002
Status Active
Last Updated January 19, 2022
ID 0203233
Credit Report Results
International Credit Risk Assessment Low Risk
Source Creditsafe
Last Updated January 19, 2022
Learn More About The Clutch Verification Process

Locations (1)

201 - 250

Contact Moneypenny USA (formerly VoiceNation)

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

Something went wrong. Please try again.