Leave a Review For Providers 0 0
  • Post a Project
Moneypenny USA (formerly VoiceNation) Logo

Moneypenny USA (formerly VoiceNation)

Verified
joined Moneypenny USA (formerly VoiceNation)'s Network

Contact Moneypenny USA (formerly VoiceNation)

Get a custom proposal

America’s favorite call answering service

As the world’s customer conversation experts, Moneypenny’s unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills requirements for thousands of US, UK and European clients who value their reputation and recognize that the key to sustainable growth is working with a partner who allows them to scale in an agile way. 

  • Min project size
    Undisclosed
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Duluth, GA
  • Year founded
    Founded 2000
  • Languages

2 Languages that we service

  • English
  • Spanish

1 Locations

  • Duluth , GA

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate < $25 /hr
    Rating for cost 1.1 /5

    What Clients Have Said

    Moneypenny USA offers flexible pricing, with clients reporting costs ranging from $40 to $40,000 based on service needs. Overall, they are perceived as providing good value, with effective support and adaptability to specific client requirements.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 50 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
    Learn more about SEO pricing

    Select a service to see pricing information

    Moneypenny USA (formerly VoiceNation) Review Insights

    Overall Review Rating

    4.4
    • Quality 1.3
    • Schedule 1.1
    • Cost 1.1
    • Willing to Refer 4.4

    Top Mentions

    Review Highlights

    • Data Management Improvements Needed

      Some clients noted that while Moneypenny USA provides useful call data, their data mapping capabilities could be enhanced for better client insights.

    • Responsive Communication

      The company is praised for its quick and effective communication, addressing client needs and resolving issues promptly, which fosters a reliable partnership.

    • Cost-Effective Solutions

      Many clients appreciate the affordability of Moneypenny USA's services, which provide value for money by offering comprehensive call handling at competitive prices.

    • Improved Business Efficiency

      By handling calls professionally, Moneypenny USA helps clients save time and enhance their business operations, leading to increased customer satisfaction and business growth.

    • Ease of Onboarding Process

      Clients frequently commend the straightforward and efficient onboarding process, which allows them to quickly integrate Moneypenny USA's services into their operations.

    • Effective Call Management

      Moneypenny USA effectively manages call answering and redirection, which allows businesses to focus on their core activities without worrying about missed calls or messages.

    Moneypenny USA (formerly VoiceNation) Reviews

    Submit a Review
    All Filters

    0 selected

    Sort by
    Services
    Project Cost
    Industry
    Location

    Money Penny is a Great Source of Information

    • Call Center Services
    • Less than $10,000
    • June 2017 - Ongoing
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "Money Penny provides a great level of detail to our customers’ questions and it's something I like to hear about."

    Jun 21, 2017
    President, Other
    Anonymous
    • Other industries
    • Garland, Texas
    • 11-50 Employees
    • Survey Response

    Knowledge of Industry and 24/7 Availability

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "They have met all of our expectations and we haven’t had any problems yet."

    Jun 21, 2017
    Manager, Business Development
    Anonymous
    • Other industries
    • Greenville, South Carolina
    • 1,001-5,000 Employees
    • Survey Response

    Like Having a Receptionist in Your Office

    • Call Center Services
    • Less than $10,000
    • June 2017 - Ongoing
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "They make it possible for our firm to connect with our clients at any given moment."

    Jun 21, 2017
    President, IT
    Anonymous
    • Information technology
    • Friendswood, Texas
    • 11-50 Employees
    • Survey Response

    Virtual Chat Service for Nonprofit

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "We have been able to answer a large volume of calls due to the implementation of the Quality Answering Service."

    Jun 21, 2017
    Manager, Customer Service
    Anonymous
    • Other industries
    • Charlotte, North Carolina
    • 5,001-10,000 Employees
    • Survey Response

    Voice Nation's Performance Has Been Excellent

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "It helped our firm cut down the cost of a receptionist and it also offers 24/7 service."

    Jun 21, 2017
    Manager, Human Resources
    Anonymous
    • Retail
    • Pittsburgh, Pennsylvania
    • 501-1,000 Employees
    • Survey Response

    QAS is a Great and Reliable Service

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "My business has increased by 20% since I started using them."

    Jun 21, 2017
    Owner, Other
    Anonymous
    • Manufacturing
    • Sylacauga, Alabama
    • 11-50 Employees
    • Survey Response

    Automated Answering Service Increases Revenue of Company

    • Call Center Services
    • Less than $10,000
    • June 2017 - Ongoing
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "We chose Money Penny because of the reliability of their answering service."

    Jun 21, 2017
    Manager, IT
    Anonymous
    • Information technology
    • Staten Island, New York
    • 501-1,000 Employees
    • Survey Response

    Voice Nation Helped Increase Productivity

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "We really like the order processing feature and also the fact that our phone lines go down."

    Jun 21, 2017
    Director, Business Development
    Anonymous
    • Manufacturing
    • Hanover Park, Illinois
    • 501-1,000 Employees
    • Survey Response

    Missing Calls Problem Completely Solved

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "This has been the best decision for our company, we are getting more orders made and filled."

    Jun 21, 2017
    Owner, Other
    Anonymous
    • Other industries
    • Midland, Texas
    • 1-10 Employees
    • Survey Response

    QAS is the Best System

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.0

    "They give us quantifiable results."

    Jun 21, 2017
    President, Administration
    Anonymous
    • Energy & natural resources
    • Syracuse, New York
    • 1,001-5,000 Employees
    • Survey Response

    Showing 31-40 of 53 Reviews

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    52
    Overall Review Rating
    4.4
    Source
    Clutch
    Last Updated
    May 4, 2026

    Business Entity

    Business Entity Name VoiceNation, LLC
    Source Georgia Secretary of State
    Jurisdiction of Formation Georgia
    Date of Formation January 15, 2002
    Status Active
    Last Updated January 19, 2022
    ID 0203233

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated January 19, 2022
    Learn More About The Clutch Verification Process

    Locations (1)

    2915 Premiere Parkway Duluth, GA, United States 30097

    201 - 250

    Contact Moneypenny USA (formerly VoiceNation)

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

    Connect with Moneypenny USA (formerly VoiceNation) on Social

    X

    Get connected to see updates from Moneypenny USA (formerly VoiceNation) like new case studies, latest reviews, their latest masterpieces in their portfolio, delivered straight to you.

    Additional Connections

    (1)