Customer Service Outsourcing for E-Commerce Company
- Customer Service Outsourcing
- Confidential
- Jan. 2022 - Ongoing
"They have great company values."
- eCommerce
- London, England
- 51-200 Employees
- Online Review
- Verified
An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, and reviews.
The engagement has led to positive project metrics, meeting the client's business goals. ARC Business Process Outsourcing has completed all tasks on time. They are professional, flexible, and easy to work with. Their company values are commendable.