Tasks Expert is a USA-based outsourcing company established in 2017 having an operational office and delivery center at Mumbai, India. It is basically one of the leading full-time Offshore Virtual Assistant companies serving global markets. We work round the clock providing 24/7 services to small, mid, and large sized businesses and even to busy professionals and entrepreneurs, helping to complete time-intensive tasks such as web research and document creation which in turn helps you to concentrate on the important part of your business.
We guarantee an extremely high standard in our work, along with quality service which is accessible and easy to use. We not only help to expand your virtual staff but also help businesses to save 80% of their time spent on executing tedious and repetitive tasks to promote your business, while we provide you the freedom you deserve. We work with clients remotely on their business, providing professional staffing solutions and acting as an online marketing partner, taking care of all the mundane, boring and time-consuming – yet essential tasks.
Our Mission
With outsourcing virtual assistant services, our utmost priority is to provide virtual assistant services around the globe and make our services accessible to not only corporate clients but also to small, mid, and large companies so that we can share our experience on a wider platform and focus on your core business, making it grow faster.
Our Guarantee
Tasks Expert takes pride in the services we provide to clients around the globe. Not only providing quality but also cost effective services. If at any time you aren’t satisfied with the services delivered by our virtual assistant from our end, we would be delighted to hear from you. We even provide a replacement if you are not completely satisfied. We will work to fix it and make sure to achieve targets of your scope!
Min project size
$5,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Kalyan, India
Year founded
Founded 2017
1 Locations
Kalyan , India
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.9
/5
What Clients Have Said
Tasks Expert offers competitive pricing and good value for cost, with flexible billing based on services used. Clients appreciate their budget-friendly rates and the effectiveness of their services, indicating satisfaction with the overall value received.
Tasks Expert- A Virtual Assistant Company Review Insights
Overall Review Rating
5.0
Quality
4.9
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Top Mentions
Review Highlights
Website Development Success
Clients reported positive feedback on websites designed by Tasks Expert, highlighting improvements in user experience, SEO rankings, and accessibility across devices. The team's proactive approach and attention to detail were commendable.
Industry-Specific Expertise
Tasks Expert demonstrated expertise across various industries, including legal, financial, hospitality, and e-commerce, offering tailored solutions that addressed specific client challenges.
Cultural and Language Sensitivity
Tasks Expert's multilingual support and cultural sensitivity in customer service fostered stronger brand loyalty and engagement, particularly among non-English-speaking clients.
Customer Support Excellence
Tasks Expert's implementation of AI-operated chatbots and multilingual support improved customer satisfaction by reducing wait times and personalizing interactions. Clients noted the human-like and intuitive nature of the chatbot service.
Documentation Delays
While clients appreciated the thoroughness of Tasks Expert's documentation process, some noted that it occasionally caused delays. Streamlining documentation could enhance project efficiency.
Efficient Billing and Invoicing
Legal and financial clients noted improvements in billing efficiency and reduced errors due to Tasks Expert's expertise in integrating eBilling software and handling dispute resolution, enhancing overall financial operations.
Appointment Setting & Lead Gen for Financial Solutions Co
Sales Outsourcing
$50,000 to $199,999
Feb. 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What stood out for me was their ability to make lead generation feel genuinely personal."
Mar 13, 2025
COO, Qonto
Jordi Gudiol
Financial services
Paris, France
1,001-5,000 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company provided lead generation services for a financial solutions company. The team conducted market research to identify potential clients and created outreach campaigns.
Thanks to Tasks Expert- A Virtual Assistant Company’s efforts, the client saw improved quality of their leads. The team provided timely deliverables and maintained clear communication. Tasks Expert- A Virtual Assistant Company was transparent and responsive throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of Qonto
Describe what your company does in a single sentence.
We are the leading European business finance solution.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We aimed to optimize our outreach and connect with businesses that can benefit from our services. While our internal sales team excelled at closing deals, we faced challenges in efficiently identifying and engaging high value prospects. We needed a partner that could take over the lead generation process, conduct in depth market research, and initiate meaningful conversations with potential clients.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Why did you select Tasks Expert- A Virtual Assistant Company over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Tasks Expert team took a strategic and hands on approach to understand our business model, market dynamics, and customer pain points. Instead of relying on a multipurpose approach, they crafted a personalized lead generation strategy specifically to meet our needs. Their team ensured to carry out extensive market research to pinpoint industries, company sizes, and decision makers most likely to benefit from our solutions.
Through a combination of cold outreach and inbound marketing efforts, Their team ensured that the messaging was highly relevant and engaging. Rather than bombarding prospects with emails, they carefully curated outreach campaigns that resonated with our target audience.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our sales team reported a noticeable improvement in the quality of leads, with many prospects entering conversations already aware of how and what we could help them with. This significantly reduced the time spent educating potential clients, allowing for quicker and more productive sales cycles.
Our sales team reported a noticeable improvement in the quality of leads, with many prospects entering conversations already aware of how and what we could help them with. This significantly reduced the time spent educating potential clients, allowing for quicker and more productive sales cycles.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They consistently delivered results on time, maintained clear and transparent communication, and provided detailed performance reports. If adjustments were needed, they implemented changes swiftly and effectively, showing a deep understanding of what worked and what needed to be modified.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out for me was their ability to make lead generation feel genuinely personal. Most outsourced sales efforts come across as impersonal, but with Tasks Expert, their conversations with potential clients felt authentic and engaging.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
Nothing comes to mind on this particular project as they performed exceptionally well.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their expertise in lead generation, executing strategic outreach, and commitment to delivering high-value appointments contributed to our success.
AI Chatbot Dev for Hotel Group
AI DevelopmentWeb Development
Confidential
May 2024 - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The way they succeeded in making a chatbot that feels quite intuitive and human is simply phenomenal."
Mar 13, 2025
Director of Sales, Radisson Hotel Group
Enad M Haddadain
Hospitality & leisure
Brussels, Belgium
10,001+ Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company developed a live AI-operated chatbot for a hotel group. The chatbot was linked to the client's CRM and PMS systems and could learn continuously to improve performance.
Tasks Expert- A Virtual Assistant Company delivered a highly functional and human-like chatbot that reduced wait times during peak booking periods, increased direct bookings, and received positive feedback from end customers. The team's responsiveness, transparency, and expertise were exemplary.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Sales of Radisson Hotel Group
Describe what your company does in a single sentence.
We are an international hotel group
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We aimed to enhance our customer support system to provide instant, accurate, and personalized responses to guests across multiple regions and languages, as while effective our traditional customer service model struggled to keep up with the high volume of inquiries especially during peak seasons. We also wanted to reduce wait times, improve efficiency, and maintain a warm, human like engagement with guests, not minding if they were booking a stay, inquiring about our facilities, or seeking assistance during their visit.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their live robot was linked to our CRM and PMS systems where real time updates on booking, room availability, and guest preferences dynamically flowed. This 24 night service was able to cater calls and escalate the more complex inquiries to human agents across the same experiences on the website, mobile app, and social media. It would learn continuously and thus improvise results across time in accuracy and personalization.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Immediately the AI operated chatbot went live we notoiced reduced wait times during the peak booking periods allowed guests to enjoy a more personalized experience as well as special recommendations. Routine inquiries decreased, leaving customer service staff to concentrate on meeting the more complex needs of guests, also the direct booking increased where the chatbot simplified the process.
Most importantly we got more positive feedbacks from clients
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Tasks Expert team didn't just build a chatbot; they created an honest to goodness digital concierge for improved and enhanced guest experience.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The way they succeeded in making a chatbot that feels quite intuitive and human is simply phenomenal.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
While the overall experience was amazing there was some delay in implementing some changes we requested but their team kept us updated all through the process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their AI-powered chatbot has helped us provide instant, seamless, and high quality service to guests worldwide.
Finance & Accounting Outsourcing (FAO) for Law Firm
Finance & Accounting Outsourcing (FAO)
$10,000 to $49,999
Aug. 2024 - Mar. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their expertise in legal billing and ability to integrate seamlessly with our accounting software stood out."
Mar 11, 2025
Partner, PGC Legal
Peter Charatsis
Legal
Australia
11-50 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company prepared and managed legal invoices for a law firm. The team tracked billable hours, integrated eBilling software, and handled dispute resolution.
Tasks Expert- A Virtual Assistant Company's efforts improved the client's billing efficiency, reduced billing errors, and streamlined client payment processes. Furthermore, the team was organized, proactive, and responsive. Overall, the team was dedicated to accuracy and compliance.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Partner of PGC Legal
Describe what your company does in a single sentence.
We are a progressive commercial law firm
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We needed a reliable and knowledgeable outsourcing partner that could manage billable hours, ensuring accurate invoicing, integrating with eBilling software, and handling dispute resolution efficiently to improve accuracy, ensure compliance, and optimise our financial processes.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their services included preparing and managing legal invoices, tracking billable hours, integrating eBilling software, and handling dispute resolution and client payment follow-ups. By customizing their approach to fit our firm's unique needs, they ensured seamless integration with our billing platforms while maintaining compliance with legal industry standards. Their ongoing support further enhanced efficiency, reducing discrepancies and optimizing our financial operations.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Tasks Expert team improved our billing efficiency, reduced billing errors, and streamlined client payment processes. I personally noticed a reduction in invoice disputes and a noticeable improvement in cash flow management.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their team was highly organized, proactive, and responsive.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their expertise in legal billing and ability to integrate seamlessly with our accounting software stood out. Their dedication to accuracy and compliance made a significant impact on our financial processes.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
While their service was exceptional, additional training sessions on the billing platform for our internal team would have been helpful to further maximize efficiency.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their expertise, professionalism, and commitment to excellence is top notch.
Order Management & Logistics Support for Stationery Company
Customer Service Outsourcing
$50,000 to $199,999
July 2024 - Mar. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They always delivered on time, provided clear roadmaps, and handled every challenge with a solutions-oriented mindset."
Mar 11, 2025
CEO & Founder, Papier Ltd
Taymoor Atighetchi
Consumer products & services
United Kingdom
201-500 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email and SMS.
Tasks Expert- A Virtual Assistant Company’s work was felt almost immediately, as customer inquiries about order statuses dropped significantly. The team was proactive, transparent, and responsive. Tasks Expert- A Virtual Assistant Company always delivered on time and provided clear roadmaps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO & Founder of Papier Ltd
Describe what your company does in a single sentence.
We are a company that have been creating stationery that feeds curiosity and contemplation.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
As our customer base grew, so did the complexities of our order management and logistics support. We needed to ensure that every order, no matter how large or small was handled with the same level of care and efficiency that our brand represents.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Why did you select Tasks Expert- A Virtual Assistant Company over others?
High ratings
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Tasks Expert team showed a deep understanding of e-commerce logistics and a commitment to customizing solutions to fit our needs. They implemented a real time tracking system that kept customers informed through email and SMS, and introduced a proactive alert system for shipping delays and stock updates.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The results were felt almost immediately. Customer inquiries about order statuses dropped significantly because they were proactively informed, our overall customer satisfaction improved, with many loyal customers appreciating the transparency and responsiveness of our order management.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They always delivered on time, provided clear roadmaps, and handled every challenge with a solutions-oriented mindset. If an issue arose such as a sudden surge in order volume, they responded with immediate and effective adjustments, ensuring that our customers never felt the impact.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Customers didn’t just receive updates; they received well crafted messages that made them feel connected to our brand. If you’re looking for a partner who goes beyond basic outsourcing and truly enhances your brand’s operational and customer experience, Tasks Expert is the team you want on your side.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
They had a lot of documentation and this sometimes slowed things down, but overall the experience was amazing.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Sales Outsourcing for Tourism Operator
Sales Outsourcing
$10,000 to $49,999
Jan. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What truly stood out was their passion for understanding and celebrating New Zealand's unique cultural heritage."
Dec 22, 2024
General Manager, Skyline Enterprises
Wayne Rose
Hospitality & leisure
New Zealand
1,001-5,000 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company provided sales outsourcing services for a tourism operator. The team designed campaigns for adventure tourism, showcasing New Zealand's cultural and natural appeal.
Tasks Expert- A Virtual Assistant Company helped the client receive positive customer feedback. The end customers highlighted the professionalism and enthusiasm of the sales team. Tasks Expert- A Virtual Assistant Company delivered on time and adapted to changing requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of Skyline Enterprises
Describe what your company does in a single sentence.
We are a major tourism operator in New Zealand.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
The aim was to scale up sales operations with regard to the number of inquiries and bookings while still maintaining the high standard of customer service. Seasonal campaigns were to be enhanced also with respect to the wealth of culture and nature which enrich New Zealand.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their designed campaigns and adventure tourism, showcasing New Zealand unique cultural and natural appeal. By training sales representatives to embody our values, they fostered meaningful customer engagement, while advanced CRM tools enabled real time tracking and strategic decision making. Additionally, their datan driven insights refined our offerings and targeted market segments effectively.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Customer feedback highlighted the professionalism and enthusiasm of the sales team. Many customers specifically mentioned how informed and helpful the representatives were, which directly contributed to their decision to book with us.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was flawless as they always delivered on time, and their ability to adapt to changing requirements was commendable. Their regular updates kept us in the loop, and their responsiveness to our feedback ensured that any concerns were addressed immediately.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What truly stood out was their passion for understanding and celebrating New Zealand unique cultural heritage. Their ability to integrate our brand story with the spirit of events was exceptional
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
Its difficult to pinpoint as they were impressive.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their ability to adapt to our needs while delivering exceptional results has made them an invaluable partner.
Custom Software Dev & UX/UI Design for Paint Manufacturer
Custom Software DevelopmentUX/UI Design
Confidential
Apr. - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to translate complex technical requirements into a user-friendly digital solution was outstanding."
Dec 22, 2024
CFO, Resene
Mike Durkin
Consumer Products
Wellington, New Zealand
501-1,000 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company built an online hub for a paint manufacturer. The team built tools, designed the platform's UX/UI, and created content aligned with the client's brand identity.
Tasks Expert- A Virtual Assistant Company's work became a go-to for professionals and DIY enthusiasts and received positive customer feedback. Moreover, the team met every deadline and communicated clearly at every stage. Overall, the team's suggestions were innovative and practical.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CFO of Resene
Describe what your company does in a single sentence.
We are a manufacturer and reseller of paints and paint products.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We wanted to enhance our customers' ability to make informed decisions while using our products effectively by creating an online hub for Technical Data Sheets (TDS), Safety Data Sheets (SDS), application guides, and painting tutorials. Additionally, we wanted to incorporate engaging blogs and articles offering tips and trends in painting and decorating.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
There team developed tools and content that catered to both DIY enthusiasts and professionals, significantly improving customer engagement. Their close collaboration ensured the platform aligned easily with Resene's brand identity, balancing functionality with ease of use.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The application guides and tutorials have become a go-to for professionals and DIY enthusiasts, while our blogs have sparked meaningful discussions in the painting community. We also received positive feedback from customers about how much easier it is to find critical product information like TDS and SDS.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They met every deadline without compromising on quality and maintained transparent communication at every stage. Their responsiveness to our questions and adjustments was exceptional.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to translate complex technical requirements into a user-friendly digital solution was outstanding. Additionally, their suggestions, such as adding a FAQ section for technical documents and an interactive paint calculator, were both innovative and practical.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
While the overall experience was fantastic, I believe they could be a bit lenient on the documnetation process as it caused a bit of delay.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their dedication to quality, responsiveness, and innovative approach has truly set them apart.
Web Design & Dev for Management Firm
Web DesignWeb Development
Confidential
Jan. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They offered insights and suggestions that made the final product even better."
Dec 18, 2024
Founder & CEO, Tigerblocks
Scott Bales
Financial services
San Francisco, California
11-50 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company designed and developed a website for a management firm. The team ensured accessibility to different devices and compliance with security and accessibility standards.
Tasks Expert- A Virtual Assistant Company delivered a responsive website that ran smoothly across all devices, meeting the highest standards of SEO, security, and accessibility. The client's SEO rankings improved, driving more qualified traffic to their site. The team was proactive and committed.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CEO of Tigerblocks
Describe what your company does in a single sentence.
We are a Management firm that forms and creates single asset funds so clients can customize their real estate holdings.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We wanted to design a website that not only potrayed our services professionally but maintains perfect functioning to address all needs of customers. The site wanted needed to be compatible with the desktop, tablet, and be mobile friend, fast loading, and also complie with strict security and accessibility standards. In short, we platform that supposed to capture the uniqueness of our business and yet ensure an amazing user.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
When they came up with the web design for us, it was way above our expectations. The end product was such a flawlessly responsive website that ran across all devices very smoothly, opened quickly, and satisfied the highest standards of SEO, security, and accessibility.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Within the following months, there were improvements in our SEO rankings, which in turn drove more qualified traffic toward our site. And all these opened avenues for a larger audience by showing our commitment to diversity and accessibility.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They consistently kept us informed through regular updates and progress reports, and their team was incredibly responsive, often anticipating our needs before we even noticed any issue. Which showed there commitment
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What stood out most about Tasks Expert was their proactive approach and attention to detail. They didn’t just deliver what we asked for; they offered insights and suggestions that made the final product even better.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
I honestly find it difficult to point any particular area for improvement as they brought our ideas alive while making it simple and easy to use.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their technical expertise, combined with an unwavering commitment to client satisfaction, make them a great partner to have for any project.
Customer Service Outsourcing for Global Investment Firm
Customer Service Outsourcing
Confidential
Apr. - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They integrated well into our internal team, treating the clients with the same level of care and respect."
Dec 13, 2024
CFO/CCO, Greenoaks
Patrick L
Financial services
San Francisco, California
11-50 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company provided customer support for a global investment firm. The team received and documented customer inquiries and forwarded complex complaints to financial advisors.
Tasks Expert- A Virtual Assistant Company helped reduce the client's response time for repetitive queries, improving customer satisfaction. Customers appreciated the team's professionalism and approach. The team delivered work on time and met last-minute requests with flexibility and responsiveness.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CFO/CCO of Greenoaks
Describe what your company does in a single sentence.
We are a leading global investment firm based in San Francisco.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We needed a team that would take first contact from the clients and provide accurate and professional answers for basic wealth management inquiries before escalation to financial advisors such as post-advisory queries.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team did a lot of services such as receiving inquiries or complaints from clients, forwarding more complex complaints to the financial advisors, looking into unresolved complaints, and conducting detailed documentation of customer interactions for further insight into their concerns.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Tasks Expert helped in the reduction of our response time for often repetitive queries, thereby bettering the satisfaction levels of clients. Feedback from clients confirmed appreciation with regard to the approach and professionalism of the responses at the very initial point of contact.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered all tasks from the covering onboarding to regular status reports on time. Any last minute changes requirement was met with flexibility and quick responsiveness.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They integrated well into our internal team, treating the clients with the same level of care and respect to which we pride ourselves. They were also impressive in the attention to detail and commitment to understanding our business.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
If I was to pin point a particular it would have to be their documentation, they did not do anything except it was documented and this caused some delay but overall we were impressed by their work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They treated the clients with the same level of care and respect to which we pride ourselves.
Customer Surveys & Market Research Calls for Mortgage Co
Call Center Services
Confidential
Feb. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Tasks Expert- A Virtual Assistant Company's ability to balance a data-driven strategy with a human touch stood out."
Dec 12, 2024
CEO & President, https://www.verico.ca/
W. Mark Squire
Financial services
Vancouver, British Columbia
1,001-5,000 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.
Tasks Expert- A Virtual Assistant Company helped the client receive positive user feedback and engage more customers with their loyalty program. The team delivered all milestones on time, communicated well, and responded to the client's inquiries. The team met and exceeded the client's expectations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO and President of https://www.verico.ca/
Describe what your company does in a single sentence.
We are a unite top mortgage originators in Canada and create additional opportunities.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We contacted Tasks Expert with the goal of enhancing client retention. We wanted to better understand the experiences as well as the points of pain faced by clients and create a personalized reward scheme that would forge bonds over the years.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They developed and ran a thorough satisfaction surveys with aim to collate insightful feedback to pinpoint steps toward achieving actionable steps . Designing a multi tier loyalty program is among the greatest initiatives within the program.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
More and more customers began engaging with our loyalty progra, not to mention the heartfelt compliments we received from customers. Our clients had begun to reveal feedback, leading to valuable improvements.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Every milestone was achieved promptly, and their communication was excellent. Each time we had a question or needed something changed, they welcomed it eagerly and came up with fantastic solutions.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Tasks Expert- A Virtual Assistant Company's ability to balance a data-driven strategy with a human touch stood out. They did not just treat Clients as numbers; they went over and beyond to ensure their satisfaction.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
Nothing comes to mind as they met and exceeded our expectations.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"It is hard to find a company with such level of professionalism and personal touch.
Market Research for Creative Design Agency
Market Research
Confidential
Feb. - Oct. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their passion for delivering value was demonstrated through the depth of the research they provided."
Dec 9, 2024
Commercial Director, Article Ten
Paul Maraviglia
Advertising & marketing
United Kingdom
51-200 Employees
Online Review
Verified
Tasks Expert- A Virtual Assistant Company provided market research services for a creative design agency. The team conducted industry trends research, competitor SWOT analysis, and customer needs gap analysis.
Tasks Expert- A Virtual Assistant Company's research helped the client uncover a hidden, high-demand market for creative branding services targeting eco-conscious brands. The team responded promptly to the client's queries, incorporated their feedback, and accommodated their evolving needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Commercial Director of Article Ten
Describe what your company does in a single sentence.
We're a London-based creative design agency, specialising in standout internal and external brand communications.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Tasks Expert- A Virtual Assistant Company to accomplish?
We wanted to get insights that would help us in providing our services better, improve our pitch towards clients, and generally serve businesses with relevance. We were also eager to understand competitor positioning.
SOLUTION
How did you find Tasks Expert- A Virtual Assistant Company?
Online Search
Referral
Why did you select Tasks Expert- A Virtual Assistant Company over others?
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Tasks Expert- A Virtual Assistant Company were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Their team conducted extensive research in industry trends and competitor analysis, including a detailed report on brand communication trends, gap analysis in terms of unmet client needs, SWOT analyses of key competitors, and recommendations of ways to improve.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We found a hidden market segment in high demand for creative branding services that target eco-conscious brands. Additionally, their competitor analysis helped us to refine our USPs, hence making us stronger in competition.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Whether it was answering questions or incorporating feedback into their research, they were always responsive and highly amenable to our changing needs.
What was your primary form of communication with Tasks Expert- A Virtual Assistant Company?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their passion for delivering value was demonstrated through the depth of the research they provided and the willingness to exceed the initial scope when unexpected questions arose.
Are there any areas for improvement or something Tasks Expert- A Virtual Assistant Company could have done differently?
It was very tough to manage the tasks for them as we were receiving tons of workload; however, the assigned Team Lead was just great, distributed the tasks to the team, and got it done very smoothly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Their passion for delivering value.
Locations (1)
Tasks Expert, Office #1-3 Vrindavan Palms, near Union Bank G wing, KhadakpadaKalyan, India421301
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