Cheap Customer Support experts from Eastern Europe

At Customer Umbrella we believe in helping you Make. Happy. Customers. Easily scale and streamline your customer service and drastically improve your customer’s experience. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Our young and talented team speaks your customer language, we are tech-savvy, nerdy gamers, who enjoy playing video games and understand your needs!

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$1,000+
< $25 / hr
50 - 249
Founded 2010
Varna, Bulgaria
headquarters

Focus

Service lines
50%
50%
Non-Voice BPO/Back Office Services
Voice Services
Client focus
50%
45%
5%
Small Business (<$10M)
Midmarket ($10M - $1B)
Enterprise (>$1B)
Industry focus
30%
20%
10%
10%
10%
10%
10%
Business services
Consumer products & services
Gambling
Non-Voice BPO Focus
30%
30%
10%
10%
10%
10%
Voice/Call Center Services
40%
30%
20%
10%

Portfolio

Key clients: 

Fantastic Services

Reviews