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Customer Support Outsourcing

Evateck is dedicated to offering tech firms and online business effective and dependable outsourced support services. In our commitment to maintaining the highest standards of quality, we currently onboard only TWO clients each month. Whether you require a dedicated phone line or an advanced CRM system, we are equipped to meet these needs. Along with these specific solutions, we offer a comprehensive support package tailored to your requirements.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Fort Lauderdale, FL
  • Year founded
    Founded 2022

1 Locations

  • Fort Lauderdale , FL

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 5 /5

    What Clients Have Said

    Evateck is noted for offering good value for cost across various projects, with clients emphasizing that their pricing fits within budget constraints. Specific project sizes range from 2-10 employees, but exact costs are not disclosed. Clients appreciate the professional service and quick response times.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 4 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    Evateck Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Impressive Reduction in Response Times

      Evateck significantly reduced response times for client requests, with some clients reporting a reduction from 10 days to less than an hour. This improvement was consistently highlighted across multiple reviews.

    • Room for Improvement in Tool Access

      One area for improvement mentioned was the limited access to tools used by Evateck. Clients expressed a desire for more transparency and access to specific case reviews for better oversight.

    • Professional and Knowledgeable Team

      Clients consistently mentioned the professionalism and expertise of Evateck's team. The team's ability to provide valuable recommendations and ideas was particularly appreciated.

    • 24/7 Availability and Quick Issue Resolution

      Clients appreciated Evateck's 24/7 availability and the quick resolution of urgent issues. This round-the-clock support was a key factor for many clients in choosing Evateck.

    • Effective Customer Support Strategies

      Evateck's tailored customer support strategies were effective in improving customer retention rates and achieving cost savings. Clients highlighted the strategic approach to handling customer queries and issues.

    • Positive Overall Experience

      Overall, clients had a highly positive experience with Evateck, praising their ability to meet and exceed expectations. The company’s growth and continued excellence were encouraged.

    Evateck Reviews

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    All Filters

    Customer Service Outsourcing for Social Media Management Co

    • Business Consulting Customer Service Outsourcing IT Managed Services
    • $10,000 to $49,999
    • Jan. - Apr. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "All deliverables were handled professionally."

    Marketing Manager, Feed Social Agency
    Vlada Krymchak
    • Advertising & marketing
    • Miami, Florida
    • 1-10 Employees
    • Online Review 
    • Verified

    Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts.

    Call Center Services for Web Development Agency

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • Jan. - Apr. 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The number of ideas and recommendations that the Evateck team has provided was absolutely insane!"

    Head Project Manager, Leowix LLC
    Anastasiia Barkova
    • IT Services
    • Fort Lauderdale, Florida
    • 1-10 Employees
    • Online Review 
    • Verified

    Evateck provides call center services for a web development agency. They handle all incoming calls and messages via phone, live chat, and email and provide customer support services for existing customers.

    Customer Support for Ammunition Manufacturing Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000 to $49,999
    • July 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability."

    Project Manager, Midzhur Management Construction
    Ivaylo Zdravkovski
    • Manufacturing
    • Bulgaria
    • 51-200 Employees
    • Online Review 
    • Verified

    Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues.

    Outsourced Customer Support Services for Dentistry Chain

    • Customer Service Outsourcing
    • $10,000 to $49,999
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their ease of implementation, management, and quality of customer support are impressive."

    CMO, Astra Dent Poland
    Eugene Sloma
    • Dental
    • Poland
    • 51-200 Employees
    • Online Review 
    • Verified

    Evateck provides outsourced customer support services for a dentistry chain. The team processes incoming requests on live chat, phone, email, and social media, including Facebook, Instagram, and LinkedIn.

    Locations (1)

    50 - 75

    Contact Evateck

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