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Quality yet affordable customer support @ $1299/mo

We provide high quality yet affordable customer support at $1299/month/person. We have more than 700 customer support specialists with 10+ years of experience working with top companies like Amazon, Microsoft and GM. We will be your extended customer support team.

Please feel free to schedule a call with us to explore how we can help you out with your customer support needs.

  • $5,000+
  • < $25 / hr
  • 1,000 - 9,999
  • Founded 2016
Average Review Rating
5.0
Total Reviews
6
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
4.9 /5

Focus

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    Locations (1)

    50 - 75

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    See all 6 Reviews
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    BPO & Back-Office Services for Spa Club

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    4.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They're doing an overall great job."

    Nov 18, 2021

    A spa club hired FirmsDesk to provide BPO and back-office services, such as customer service, to market the client's company.

    Web Design & Call Center Services for Seafood Exporter

    • Call Center Services Web Design
    • $10,000 to $49,999
    • July 2020 - July 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “As soon as an issue arose, they’d immediately plan and execute a strategy to fix it.”

    Nov 17, 2021

    FirmsDesk provided technical support for a seafood exporter’s web design and development, finding and fixing website glitches. They provided call center services in English, targeting US and Australian markets.

    Call Center & Translation Services for Outsourcing Company

    • Transcription Translation
    • $10,000 to $49,999
    • Aug. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    4.5

    "Everything is going well, and we’re delighted with their services."

    Nov 5, 2021

    FirmsDesk is providing lead generation services for an outsourcing company. They also translate calls from Arabic to English. 

    BPO for Dental Care Company

    • Back Office Outsourcing
    • $10,000 to $49,999
    • June 2016 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They're transparent, give me daily responses, and give suggestions that help us improve our business."

    Nov 18, 2021

    A dental company hired FirmsDesk to provide BPO. They help with the communication between the client and its customers and search engine tools to attract more people to engage them.

    Customer Support for Financial Software Company

    • Call Center Services
    • $50,000 to $199,999
    • Jan. 2020 - Sep. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their timelines easily adapt and cater to our needs."

    Nov 16, 2021

    A financial software company needed help in providing customer support for a booking software they recently launched. They hired FirmsDesk based on their expertise and cost of service.

    Customer Support for Media Company

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2019 - July 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They connected me with my clients and booked my slots effectively."

    Nov 11, 2021

    In need of customer support, a media company engaged with FirmsDesk. The team was responsible for handling calls and booking appointments for podcasts and brand promotions. 

    Contact FirmsDesk

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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