Task Virtual

BACKGROUND

Please describe your company and position.

I am the CEO of Grub Lab

Describe what your company does in a single sentence.

Grub Lab is a unique Augmented Reality tool, enhancing the dining experience for families, encouraging repeat business and helping food service venues grow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• . Our specific goals included increasing brand awareness, driving engagement through creative content, and ultimately boosting ticket sales for our events.

SOLUTION

How did you find Task Virtual?

Clutch Site

Why did you select Task Virtual over others?

• High ratings
• Good value for cost

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual provided a comprehensive social media marketing strategy that included the following key deliverables:

Social Media Audit
Content Strategy Development
Creative Content Creation
Scheduling and Management
Performance Tracking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant increase in our social media engagement, with follower growth of over 50% in just three months. Our posts consistently achieved engagement rates of 8-12%, which is well above industry standards. Most importantly, we experienced a 30% increase in ticket sales directly attributable to our enhanced social media presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual exhibited exceptional project management skills. They delivered all items on time and were always responsive to our needs and feedback. Communication was open and frequent, making us feel like partners in this process rather than just clients.

What was your primary form of communication with Task Virtual?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Task Virtual is their creative approach to storytelling. They didn’t just promote our events; they created an engaging narrative around our brand that attracted attention and fostered community.

Are there any areas for improvement or something Task Virtual could have done differently?

Overall, working with Task Virtual has been a transformative experience for Grub Lab.

BACKGROUND

Please describe your company and position.

 I am the CEO of a media company 

Describe what your company does in a single sentence.

We're a venture studio that co-founds and finances impact-driven startups offering scalable, tech-based solutions to combat climate change, focusing on sectors like clean energy, low-carbon mobility, and sustainable agriculture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• We hired Task Virtual with the specific goals of providing comprehensive virtual assistant services to alleviate our administrative burdens, enhance productivity, and allow our team to dedicate more time to project execution and client engagements.

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual provided a well-structured solution that encompassed a wide scope of work, including:

• Administrative Support
• Project Coordination
• Research and Content Preparation
• Social Media Management
• Client Support

Key deliverables included a weekly status report, organized project timelines, and an efficient communication protocol that greatly reduced response times to client inquiries.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from our collaboration with Task Virtual were impressive. Within three months, we noticed a 50% reduction in time spent on administrative tasks and a 30% increase in overall project delivery speed. Our client satisfaction ratings improved significantly, as we could maintain better communication and responsiveness, resulting in more repeat business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Whenever we had specific needs or requested changes, Task Virtual was incredibly responsive and agile, adapting quickly to our requests and demonstrating a keen understanding of our operational workflow.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Task Virtual was their proactive approach. They didn’t just wait for us to give instructions; they took the initiative to identify areas where we could improve and suggested solutions.

Are there any areas for improvement or something Task Virtual could have done differently?

Our experience with Task Virtual has been nothing short of outstanding. 

BACKGROUND

Please describe your company and position.

I am the Director of The Gut Stuff

Describe what your company does in a single sentence.

The Gut Stuff exists to empower gut health in everyone.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• Our specific goals were to streamline administrative tasks, improve customer engagement, and enhance our online presence.

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual provided us with a comprehensive suite of virtual assistant services tailored to our needs. The scope of work included:

Email Management: Handling incoming inquiries, filtering spam, and ensuring timely responses to customer emails.
Social Media Management: Creating and scheduling engaging posts across multiple platforms, including Instagram and Facebook, while fostering interactions with our community.
Customer Support: Answering customer queries and providing information about our services, helping to improve client satisfaction and retention.
Content Creation: Assisting with the development of wellness blog articles, newsletters, and promotional materials that align with our brand voice.
Scheduling and Calendar Management: Managing appointments, meetings, and events to maximize our team’s efficiency.
Key deliverables included daily reports summarizing completed tasks, weekly social media content calendars, and monthly analytics on customer engagement metrics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from our collaboration with Task Virtual were significant. We experienced a 50% reduction in the time spent on administrative tasks, which allowed our team to concentrate more on strategy and service development. Our social media following grew by 30% over three months, reflecting increased engagement from the community, and customer satisfaction scores improved markedly as evidenced by positive feedback received through surveys.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Their team was incredibly responsive; whenever we had urgent requests or needed adjustments, they were quick to accommodate our needs without any disruption to ongoing tasks.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Task Virtual was their proactive approach to problem-solving and their ability to anticipate our needs. They didn't just wait for our instructions; they routinely proposed improvements and new ideas to enhance our operations.

Are there any areas for improvement or something Task Virtual could have done differently?

We were extremely pleased with our partnership with Task Virtual.

BACKGROUND

Please describe your company and position.

I am the CEO of LEARNstyle Ltd.

Describe what your company does in a single sentence.

LEARNstyle Ltd. is an educational technology company that provides personalized learning solutions and assistive technologies to help students with diverse learning needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• We hired Task Virtual to enhance our operational efficiency by delegating administrative tasks and improving our customer support processes to focus on core educational technology initiatives.

SOLUTION

How did you find Task Virtual?

Clutch Site

Why did you select Task Virtual over others?

• High ratings
• Good value for cost

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual provided dedicated virtual assistants to handle various tasks, including managing customer inquiries, organizing our online training sessions, and streamlining our internal communication. Key deliverables included a responsive customer service system, organized training schedules, and improved documentation processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included a significant increase in customer satisfaction levels, improved response times for inquiries, and a smoother operational workflow that allowed our team to concentrate on content development for our e-learning solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained open communication, and their project management was good.

What was your primary form of communication with Task Virtual?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us was their proactive approach and ability to predict our needs, which helped keep everything running smoothly.

Are there any areas for improvement or something Task Virtual could have done differently?

Nothing to discuss.

BACKGROUND

Please describe your company and position.

I am the CEO of Oncore // Contingent Workforce Management and Payment Solutions

Describe what your company does in a single sentence.

Oncore is a global company specialising in payment solutions for professional contractors, recruiters and corporates - all backed by leading technology and infrastructure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• We engaged Task Virtual to enhance our content marketing strategy, aiming to increase our online visibility, generate high-quality leads, and establish Oncore as a thought leader in contingent workforce management and payment solutions.

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• High ratings
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual provided a comprehensive content marketing plan that included detailed audience research, content creation (blogs, whitepapers, and social media posts), SEO optimization, and a content distribution strategy. Key deliverables included a content calendar, multiple SEO-optimized articles, and targeted social media campaigns that aligned with our overall marketing goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were compelling, with a notable increase in website traffic and engagement, as well as a significant boost in inquiries about our services attributed to the newly created content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual's project management was exemplary. They consistently delivered content on schedule and were extremely responsive to our feedback, quickly adapting to our evolving needs throughout the campaign.

What was your primary form of communication with Task Virtual?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to grasp our industry quickly and deliver insights that were not only relevant but also highly engaging. Their creativity and expertise in content marketing truly set them apart.

Are there any areas for improvement or something Task Virtual could have done differently?

There are no areas for improvement; Task Virtual delivered exceptional service and results that aligned perfectly with our vision for growth.

BACKGROUND

Please describe your company and position.

I am the CEO of 360 SOC, Inc.

Describe what your company does in a single sentence.

360 SOC Inc., is an Award-Winning Managed Detection & Response and Cybersecurity Service Provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• We engaged Task Virtual to improve our customer service response times and enhance client interactions, aiming to provide a more seamless support experience for our cybersecurity customers.

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• Great culture fit
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual took over our customer service operations, providing dedicated agents trained to handle inquiries related to our security solutions. Their services included 24/7 support via live chat, email management, and phone support, along with regular feedback reports on customer satisfaction and issue resolution. Key deliverables included training manuals, response templates, and monthly performance metrics to assess effectiveness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included a significant reduction in average response times and an increase in overall customer satisfaction ratings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently met deadlines and proactively communicated with us to address any concerns or requirements.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their team’s thorough understanding of the cybersecurity landscape, which enabled them to provide informed and relevant support to our clients. 

Are there any areas for improvement or something Task Virtual could have done differently?

our experience was outstanding.

BACKGROUND

Please describe your company and position.

I am the CEO of The Best Postcards

Describe what your company does in a single sentence.

We’re marketing consultants that build brands for a variety of industry’s by offering access to the most brilliant minds of the industry’s we operate in. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• We engaged Task Virtual to help us optimize our back office operations, aiming to free up our marketing team’s time so they could concentrate on client-facing initiatives and strategic brand development.

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• Good value for cost
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual provided a range of back office outsourcing services, including handling administrative tasks, managing client databases, assisting with project coordination, and organizing marketing materials. Key deliverables included establishing a streamlined workflow for client communications, implementing an efficient document management system, and producing regular status reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included a noticeable increase in team productivity and enhanced client satisfaction, as we were able to focus more on crafting innovative marketing strategies. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual's project management was outstanding; they consistently delivered on deadlines and were always responsive, addressing our needs with efficiency and clarity.

What was your primary form of communication with Task Virtual?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Task Virtual was their dedication to understanding our brand and objectives, which allowed them to tailor their services specifically to our industry's requirements.

Are there any areas for improvement or something Task Virtual could have done differently?

While the overall experience was exceptional, there were minor gaps in initial training for our staff on the new processes, which could have been improved. Nevertheless, the collaboration exceeded our expectations, and we look forward to continuing our partnership with Task Virtual.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Manitoba Real Estate Association

Describe what your company does in a single sentence.

We use our expertise to build, empower, and uphold a trusted and sustainable real estate profession to ensure Manitobans value the role that REALTORS® have in building stronger communities and helping Manitobans through the most financially impactful decisions of their lives.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• Our primary goals were to enhance our online presence, create engaging content that resonates with our target audience, and ultimately drive more traffic to our website.
• we aimed to improve our newsletter content to maintain engagement with our existing members and stakeholders.

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• Good value for cost
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual offered a comprehensive scope of work to address our needs. They developed a content strategy that included:

Market Insights Articles: In-depth pieces on current trends in the Manitoba real estate market, providing valuable information to our audience.
Property Descriptions: Engaging and informative descriptions for various listings, highlighting unique features and benefits.
Blog Posts: Regularly scheduled blog entries covering topics such as home buying tips, local market analyses, and community features.
Newsletter Content: Curated content for our monthly newsletter, designed to keep our members informed and engaged about industry updates and upcoming events.
The key deliverables included a monthly content calendar, draft articles, and revisions based on our feedback, ensuring that all content was aligned with our brand voice and objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from our collaboration with Task Virtual were impressive. We saw a 40% increase in website traffic following the publication of the new content. Our engagement metrics also improved significantly, with time spent on pages increasing and a notable uptick in newsletter open rates from 15% to 30%. Additionally, inquiries about listed properties rose by 25% within the first three months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual's project management was exemplary. They adhered strictly to deadlines and managed to deliver items on time without compromising quality. Their team was always responsive, readily accommodating our requests for adjustments and providing updates throughout the project timeline. This level of communication made it easy for us to collaborate effectively.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Task Virtual was their deep understanding of the real estate industry and their ability to tailor content specifically for our audience. They not only delivered high-quality writing but also contributed insightful ideas that enhanced our overall marketing strategy. Their professionalism and commitment to understanding our unique brand voice were commendable.

Are there any areas for improvement or something Task Virtual could have done differently?

While our experience with Task Virtual was overwhelmingly positive, one minor area for improvement would be to offer more frequent check-ins to discuss ongoing strategy and performance. Although they provided high-quality work and met our needs, having regular strategy discussions could further align our objectives with their content creation process. 

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Palm Lake Care

Describe what your company does in a single sentence.

Palm Lake Care provides comprehensive aged care services, including independent living, assisted living, and specialized dementia care, to enhance the quality of life for seniors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

Palm Lake Care sought to enhance our brand identity and create visually compelling marketing materials that would resonate with our target audience, which includes seniors and their families. We hired Task Virtual to provide professional graphic design services that would elevate our brand and improve our communication efforts.

SOLUTION

How did you find Task Virtual?

• Referral
• Clutch Site

Why did you select Task Virtual over others?

• Good value for cost
• Referred to me

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual delivered a comprehensive graphic design project, including:

• Brand Identity Refinement: Updating our logo and developing a consistent visual style guide.
• Marketing Brochure Design: Creating visually appealing and informative brochures for our various care services.
• Website Graphic Design: Designing website banners, icons, and other visual elements to enhance user experience.
• Social Media Graphic Design: Developing engaging social media graphics for our various platforms.
• Print Ad Design: Designing print advertisements for local publications and community newsletters.
• Infographic Design: Creating clear and concise infographics to communicate complex information about our services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The graphic design work provided by Task Virtual has significantly enhanced our brand identity and improved our marketing materials. We have seen increased engagement with our marketing materials and a more consistent and professional brand image.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual's project management was excellent. They consistently met deadlines and maintained clear communication throughout the project. Their team was highly responsive to our feedback and made revisions promptly.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 We were particularly impressed with Task Virtual's ability to create designs that were both visually appealing and sensitive to the needs of our target audience. Their understanding of the healthcare industry and their ability to translate our brand message into effective visual communication were invaluable.

Are there any areas for improvement or something Task Virtual could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of Innovar Solutions

Describe what your company does in a single sentence.

Innovar is an operational improvement firm specializing in developing software solutions for the Advertising Industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• We hired Task Virtual to streamline and optimize our back-office operations. As a software development company specializing in advertising solutions, we needed a partner who could manage administrative tasks efficiently, allowing our in-house team to focus on core development and client projects. Our goals were to enhance productivity, improve data management, and ensure smooth operational workflows.

SOLUTION

How did you find Task Virtual?

• Online Search
• Clutch Site

Why did you select Task Virtual over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual provided comprehensive back-office outsourcing services, including data entry, documentation, client correspondence, and project tracking. They also supported our invoicing and reporting processes, ensuring accuracy and timeliness. Their team handled sensitive data with the utmost confidentiality and delivered well-organized reports that facilitated better decision-making.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Task Virtual’s support, our operational efficiency increased by 35%, and data accuracy improved significantly. We experienced faster turnaround times for administrative tasks, which enhanced client satisfaction and internal workflow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual’s project management was exceptional. They maintained clear communication, provided regular updates, and adhered strictly to deadlines. Whenever we had urgent requests, they were quick to accommodate and deliver without compromising quality.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their dedication to understanding our business needs and customizing their services accordingly. Their proactive approach and attention to detail made them an invaluable partner in our growth.

Are there any areas for improvement or something Task Virtual could have done differently?

While their services were excellent, occasional time zone differences led to minor delays in real-time communication.