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A leading global BPO company

Staff Outsourcing Solutions works in the principle of customer advocacy and efficiency. They deliver service that promotes positive customer experience and loyalty. Located strategically in Cebu City, Philippines, Staff Outsourcing has state-of-the-art and world-class facility that optimize all business outputs. Their services include customer care, e-commerce solutions, creatives, software development and IT solutions, and human resources.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Locations
    Cebu City, Philippines
  • Year founded
    Founded 2011

1 Locations

  • Cebu City , Philippines

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    Staff Outsourcing Solutions offers competitive pricing and good value for cost, with clients noting affordability and alignment with budgets. One client reported an annual investment between $200,000 and $999,999, while others emphasized effective service delivery without specific cost details.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $49,999 based on 4 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    Staff Outsourcing Solutions Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 4.9

    Top Mentions

    Review Highlights

    • Professional and Compassionate Service

      The professionalism and compassion displayed by Staff Outsourcing Solutions' agents were frequently mentioned as standout qualities, contributing to high levels of customer satisfaction.

    • Seamless Onboarding Process

      Clients highlighted the smooth onboarding process for new hires, facilitated by clear instructions and effective training programs. This ensured that new employees could quickly become productive team members.

    • Strong Project Management

      Clients appreciated Staff Outsourcing Solutions' project management, noting timely deliveries, excellent leadership, and responsiveness. Daily and weekly updates via email and messaging apps were common practices.

    • Enhanced Customer Satisfaction

      The services provided by Staff Outsourcing Solutions have led to significant improvements in customer satisfaction rates, often exceeding client expectations.

    • Adaptability and Responsiveness

      Staff Outsourcing Solutions was commended for their ability to adapt to clients' changing needs and provide quick, effective solutions. This flexibility was particularly valued in complex and evolving projects.

    Staff Outsourcing Solutions Reviews

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    All Filters

    Customer Service Support for Plant Retail Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing HR Outsourcing
    • Confidential
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We've been pleased with how easy the whole process has been with them."

    Operations Manager, Holland Group
    Anonymous
    • Retail
    • Milwaukee, Wisconsin
    • 51-200 Employees
    • Online Review 
    • Verified

    Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support.

    Sales Services for Travel Company

    • Call Center Services
    • $10,000 to $49,999
    • Nov. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their response times are impressive and always work with us to get to the desired outcome."

    Commercial Manager, The Flights Guru
    Liam Brophy
    • Transportation
    • London, England
    • 51-200 Employees
    • Online Review 
    • Verified

    Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training.

    Customer Service Outsourcing for E-Commerce Facilitator

    • Business Consulting
    • $50,000 to $199,999
    • May 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were quite adaptable to our needs as well."

    Director, Mass Depot, LLC
    Sean Starchman
    • Consumer Products
    • Neosho, Missouri
    • 11-50 Employees
    • Online Review 
    • Verified

    Staff Outsourcing Solutions provided remote customer service functions for an e-commerce company. Facing a need for more available employees, they were hired to answer support tickets and questions. 

    Call Center Services for Footwear Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000,000 +
    • June 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They were easy to work with."

    Director of Customer Experience, Footwear Company
    Anonymous
    • eCommerce
    • Salt Lake City, Utah
    • 51-200 Employees
    • Online Review 
    • Verified

    Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office.

    Call Center Services for Toy Company

    • Call Center Services
    • Confidential
    • Aug. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I am most impressed by both the professionalism and compassion."

    Customer Service Manager, Toy Product Company
    Anonymous
    • Consumer Products
    • Madison, Virginia
    • 11-50 Employees
    • Online Review 
    • Verified

    A toy company has hired Staff Outsourcing Solutions for call center services. The team has been responsible for answering phone calls, emails, and texts from the client's customers. 

    Answering Services & Customer Support for IT Firm

    • Call Center Services
    • $200,000 to $999,999
    • Feb. 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They provide quick responses that are sufficient to customers’ satisfaction."

    Owner, IT Firm
    Anonymous
    • Information technology
    • Lawrenceburg, Tennessee
    • 51-200 Employees
    • Survey Response 

    Locations (1)

    751 - 1000

    Contact Staff Outsourcing Solutions

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