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A leading global BPO company

Staff Outsourcing Solutions works in the principle of customer advocacy and efficiency. They deliver service that promotes positive customer experience and loyalty. Located strategically in Cebu City, Philippines, Staff Outsourcing has state-of-the-art and world-class facility that optimize all business outputs. Their services include customer care, e-commerce solutions, creatives, software development and IT solutions, and human resources.

  • $1,000+
  • < $25 / hr
  • 250 - 999
  • Founded 2011
Average Review Rating
4.9
Total Reviews
6
Most Common Project Size
$10,000 to $49,000
Average Referral Rating
4.9 /5

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    Locations (1)

    301 - 400

    Highly Rated Similar Providers

    Overall Review Rating

    4.9
    • Quality

      4.9 /5
    • Schedule

      4.9 /5
    • Cost

      4.9 /5
    • Willing to Refer

      4.9 /5
    See all 6 Reviews
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    Customer Service Support for Plant Retail Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing HR Outsourcing
    • Confidential
    • Aug. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We've been pleased with how easy the whole process has been with them."

    Aug 18, 2023

    Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support.

    Sales Services for Travel Company

    • Call Center Services
    • $10,000 to $49,999
    • Nov. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their response times are impressive and always work with us to get to the desired outcome."

    Dec 10, 2019

    Staff Outsourcing Solutions provided an inbound sales team for a travel company. The team was responsible for recruitment, hiring and set up of the sales team, and ongoing staff training.

    Customer Service Outsourcing for E-Commerce Facilitator

    • Business Consulting
    • $50,000 to $199,999
    • May 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were quite adaptable to our needs as well."

    Nov 15, 2019

    Staff Outsourcing Solutions provided remote customer service functions for an e-commerce company. Facing a need for more available employees, they were hired to answer support tickets and questions. 

    Call Center Services for Footwear Company

    • Back Office Outsourcing Call Center Services Customer Service Outsourcing
    • $10,000,000 +
    • June 2022 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.5

    "They were easy to work with."

    Sep 5, 2023

    Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office.

    Call Center Services for Toy Company

    • Call Center Services
    • Confidential
    • Aug. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I am most impressed by both the professionalism and compassion."

    Aug 23, 2023

    A toy company has hired Staff Outsourcing Solutions for call center services. The team has been responsible for answering phone calls, emails, and texts from the client's customers. 

    Answering Services & Customer Support for IT Firm

    • Call Center Services
    • $200,000 to $999,999
    • Feb. 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They provide quick responses that are sufficient to customers’ satisfaction."

    Nov 2, 2017

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