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The Relentlessly Friendly Voice of Your Law Firm

Back Office Betties' virtual legal receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support small law firms across the US and Canada with relentlessly friendly, thorough call-handling and unbeatable customer service.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Locations
    Scottsdale, AZ
  • Year founded
    Founded 2014

1 Locations

  • Scottsdale , AZ
No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 4.8 /5

    What Clients Have Said

    Back Office Betties offers significant cost savings, with clients reporting monthly investments ranging from a few hundred to several thousand dollars. Clients appreciate the high value for their cost, noting increased productivity and excellent customer service.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 3 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Back Office Betties Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Strong Personal Touch

      Back Office Betties is noted for their personal touch, including thoughtful gestures like sending cookies or soup to clients. This helps build strong, positive relationships and enhances client satisfaction.

    • Positive Client Feedback

      Clients report receiving numerous positive comments from their own clients about the reception services provided by Back Office Betties. This external validation underscores the high quality of service delivered.

    • Reliable and Consistent Team

      Clients appreciate the consistency and reliability of the team at Back Office Betties. The dedicated reception team quickly understands business needs, leading to a seamless integration with client operations.

    • Professionalism and Pleasant Interaction

      Clients commend the professionalism and pleasant demeanor of Back Office Betties' staff. They handle calls with ease and maintain a positive experience for callers, reflecting well on the client’s business.

    • Minor Occasional Errors

      While generally praised for their accuracy, there have been rare instances where Back Office Betties missed pieces of information. However, these occurrences are infrequent and usually promptly resolved.

    • Cost-Effective Solution

      Clients find Back Office Betties to be a cost-effective alternative to hiring full-time staff. They save considerable amounts on salaries while maintaining high-quality service, making it a financially attractive option.

    Back Office Betties Reviews

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    Outsourced Reception Services for Family Law Firm

    • Call Center Services
    • Less than $10,000
    • Dec. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Back Office Betties has benefited us way more than I expected."

    Senior Partner, Schiff & Shelton
    Ralph Shelton
    • Legal
    • Newport Beach, California
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Back Office Betties provides virtual reception services for a law firm. They answer calls, take messages, and screen callers when necessary.

    Virtual Receptionist for Social Security Legal Firm

    • Call Center Services
    • Less than $10,000
    • Apr. 2019 - Apr. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Their customer service is what really stands out. It’s high-quality service at a personable price.”

    Founder & Principal, The Law Office of Elizabeth Smith
    Elizabeth Smith
    • Legal
    • Cranberry, Pennsylvania
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Back Office Betties provides lead qualifying and appointment scheduling services for a legal firm. They’ve created a questionnaire to vet leads and use Acuity Scheduling to manage calendar appointments.

    Call Center Services for Law Firm

    • Call Center Services
    • Less than $10,000
    • Sep. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I’ve never had a customer service experience like the one they’ve given me."

    Attorney, McKain Law
    Carla Mckain
    • Legal
    • Ithaca, New York
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed.

    Locations (1)

    16 - 20

    Contact Back Office Betties

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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