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The Relentlessly Friendly Voice of Your Law Firm

Back Office Betties' virtual legal receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support small law firms across the US and Canada with relentlessly friendly, thorough call-handling and unbeatable customer service.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Locations
    Scottsdale, AZ
  • Year founded
    Founded 2014

1 Locations

  • Scottsdale , AZ

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 4.8 /5

    What Clients Have Said

    Back Office Betties offers significant cost savings, with clients reporting monthly investments ranging from a few hundred to several thousand dollars. Clients appreciate the high value for their cost, noting increased productivity and excellent customer service.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 3 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Back Office Betties Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • High-Quality Customer Service

      Back Office Betties is praised for their excellent customer service. Clients appreciate their professional, friendly, and patient approach, often going above and beyond to resolve issues and make clients feel valued.

    • Client-Focused Approach

      Back Office Betties is highly focused on client needs, often conducting check-ins and adapting services based on feedback. This proactive approach ensures that services align well with client expectations.

    • Cost-Effective Solution

      Clients find Back Office Betties to be a cost-effective alternative to hiring full-time staff. They save considerable amounts on salaries while maintaining high-quality service, making it a financially attractive option.

    • Effective Use of Technology

      The integration of tools like Acuity Scheduling has streamlined processes, significantly reducing time spent on tasks like appointment scheduling. This technological efficiency is highly valued by clients.

    • Increased Productivity and Efficiency

      Clients consistently note that Back Office Betties significantly boosts productivity by handling tasks like call answering, scheduling, and message filtering. This allows clients to focus on core activities, reducing stress and improving overall efficiency.

    • Minor Occasional Errors

      While generally praised for their accuracy, there have been rare instances where Back Office Betties missed pieces of information. However, these occurrences are infrequent and usually promptly resolved.

    Back Office Betties Reviews

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    All Filters

    Outsourced Reception Services for Family Law Firm

    • Call Center Services
    • Less than $10,000
    • Dec. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Back Office Betties has benefited us way more than I expected."

    Senior Partner, Schiff & Shelton
    Ralph Shelton
    • Legal
    • Newport Beach, California
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Back Office Betties provides virtual reception services for a law firm. They answer calls, take messages, and screen callers when necessary.

    Virtual Receptionist for Social Security Legal Firm

    • Call Center Services
    • Less than $10,000
    • Apr. 2019 - Apr. 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Their customer service is what really stands out. It’s high-quality service at a personable price.”

    Founder & Principal, The Law Office of Elizabeth Smith
    Elizabeth Smith
    • Legal
    • Cranberry, Pennsylvania
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Back Office Betties provides lead qualifying and appointment scheduling services for a legal firm. They’ve created a questionnaire to vet leads and use Acuity Scheduling to manage calendar appointments.

    Call Center Services for Law Firm

    • Call Center Services
    • Less than $10,000
    • Sep. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I’ve never had a customer service experience like the one they’ve given me."

    Attorney, McKain Law
    Carla Mckain
    • Legal
    • Ithaca, New York
    • 1-10 Employees
    • Phone Interview 
    • Verified

    Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed.

    Locations (1)

    16 - 20

    Contact Back Office Betties

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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